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Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Control panel on
You forgot to press the • Press the
START
pad.
microwave oven START
pad.
will not operate
Door not securely closed. • Make sure the microwave oven door is closed.
Another function was pressed. • Press the
CLEAR/OFF
pad twice to cancel it and begin again.
The
CLEAR/OFF
pad was • Begin again.
pressed accidentally.
Oven controls • While using Time Defrost numbers not entered after
improperly set. pressing the
AUTO DEFROST
pad.
“SENSOR ERROR”
During a sensor •The microwave oven door should not be opened
appears in the
function the microwave before the time begins to count down in the display.
microwave oven
oven door was opened
display
too soon.
Microwave oven light
Light bulb is loose •Call for service.
does not work
or defective.
Foods overcooked or
Varying density and amount • Varying density and amount sometimes require more
undercooked in the
of foods being cooked. cooking time.
microwave oven
Food not turned or stirred • Turn or stir food and begin again.
as called for in the recipe.
Too many dishes in the • Do not overload your microwave oven.
oven at the same time.
Food not thoroughly defrosted. • See the
Using the microwave sensor controls
section.
Improper cookware or • See the
Microwave safe cookware section of the
coverings being used.
Important Safety Instructions
section.
Humidity or moisture in • Make sure the inside of the oven and the outside of
the oven will lessen the the containers are dry.
Sensor cooking time.
Food not allowed to stand. •Some standing time is recommended for certain
vegetables cooked with the Sensor Controls.
Clock and timer
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
do not work or
blown or the circuit breaker
display goes blank
tripped.
Controls improperly set. • See the
Using the clock and lower oven timer
section.
for the lower oven clock.
• See the
Display On/Off
section for the microwave oven clock.
The clock is in the •See the
Special features of your lower oven control
black-out mode. section for the lower oven clock.
•See the
Display On/Off
section for the microwave oven clock.
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