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25
EN
TROUBLESHOOTING
Problem Possible cause Solution approach
The device cannot be
started.
The power plug is not
properly plugged into the
socket.
Pull the power plug
completely out of the
socket. Wait 10 seconds
and plug it back in.
The fuse is out or the circuit
breaker has tripped.
Contact customer service
to replace the fuse or reset
the circuit breaker.
The power outlet is not
working.
Test whether other
equipment works when
plugged into the same
power outlet.
The device does not heat. The microwave door is not
closed properly.
Close the door.
The appliance is
overheating or the
microwave generator is
broken.
The appliance was started
without food inside.
Never start the appliance
without food inside,
this may damage the
appliance.
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