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Samsung UA50AU8080GXXP 50" Crystal UHD 4K AU8080 Smart TV
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Guide
Connections
Connection Guide
Connecting An Antenna (Aerial)
Connecting To The Internet
Establishing A Wired Internet Connection
Establishing A Wireless Internet Connection
Checking The Internet Connection Status
Resetting Your Network
Turning On The TV With A Mobile Device
Connecting An IP Control Device To The TV
Allowing To Connect A Wireless Network
Changing The Name Of The TV
Displaying Your Mobile Device Screen On The TV
Using Tap View
Enabling Tap View
Mobile Screen Viewing In Multi View
Connecting To A Network Via A Mobile Dongle (For India Only)
Connection Cables For External Devices
ADB (Auto Data Backup) Functions (For India Only)
How To Use ADB (Auto Data Backup)
Switching Between External Devices Connected To The TV
Editing The Name And Icon Of An External Device
Using Additional Functions
Connection Notes
Connection Notes For HDMI
Connection Notes For Audio Devices
Connection Notes For Computers
Connection Notes For Mobile Devices
Remote Control And Peripherals
About The Samsung Smart Remote (QLED TV/AU9 Series Or Higher/The Frame)
About The Samsung Smart Remote (AU8 Series)
Connecting The Samsung Smart Remote To The TV
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote
Using Anynet+ (HDMICEC)
Connecting An External Device Through Anynet+ And Using Their Menus
Read Before Connecting An Anynet+ (HDMICEC) Device
Controlling The TV With A Keyboard, Mouse Or Gamepad
Connecting A USB Keyboard, Mouse Or Gamepad
Connecting A Bluetooth Keyboard, Mouse Or Gamepad
Using The Keyboard And Mouse
Using The Gamepad
Using The Controller
Setting Up The Input Devices
Entering Text Using The OnScreen Virtual Keyboard
Entering Text Using The Remote Control's Microphone And The Onscreen Virtual Keyboard
Smart Features
Using Smart Hub
Displaying The Home Screen
Launching Smart Hub Automatically
Launching The Last Used App Automatically
Launching Samsung Business TV App Automatically
Automatic Casting In Multi View
Testing Smart Hub Connections
Resetting Smart Hub
Using A Samsung Account
Signing In To A Samsung Account
Creating A New Account
Managing Your Samsung Account
Using Ambient Mode
Ambient Mode Browser Screen
Applying Effects To The Content
Viewing Detailed Information About The Content
Entering The TV Viewing Screen From Ambient Mode
Using Art Mode
Viewing Images
Viewing Images By Time
Import Images From An External Storage Device
Remove Images From My Collection
Buying Images From Art Store
Subscribing To Art Store Membership
Setting The Style Of The Selected Image
Apply A Border Style And A Colour To An Image
Setting Up Art Mode
Using Art Mode With The SmartThings App
Precautions When Using Art Mode
Using PC On TV
Using Screen Sharing (Windows PC) / AirPlay (Mac)
Using Easy Connection To Screen
Connecting A Remote PC
Playing Multimedia Content On A Remote PC
Using Samsung DeX
Using Microsoft 365
Adding The Cloud Service
Using Cloud Service
Using The Apps Service
Installing An App
Launching An App
Managing Installed Apps
Using The EManual
Launching The EManual
Using The Buttons In The EManual
Using The Internet
Using SmartThings
Registering A Device
SmartThings Screen Layout
Available Devices
Using The Samsung Smart Upgrade (For India Only)
Registering Smart Upgrade
Using Smart Upgrade
Troubleshooting
Playing Pictures/video/music
Playing Multimedia Content On A PC Or Mobile Device
Playing Multimedia Content On A USB Device
Listening To Your Mobile Device Sound Through The TV Speaker Using Sound Mirroring
Tune Station (MusicTV) Functions
How To Use Tune Station
Tune Station Registration
Launching Tune Station
Buttons And Functions Available While Playing Multimedia Content
Using Multi View
Using Bixby
Starting Bixby With Voice
Starting Bixby Using Buttons On The Samsung Smart Remote
Learning About The Explore Bixby Screen
Read Before Using Bixby
Provisions For Using Bixby
Using The Game Bar
Starting The Game Bar
Learning About The Game Bar
Setting The Super Ultra Wide Game View
Troubleshooting Of The Game Screen And Audio Problems
TV Viewing
Using The Guide
Recording Programmes
Using The Instant And Schedule Recording Options From The Guide Screen
Using The Instant And Schedule Recording Options While Watching A Programme
Scheduling A Video Recording After Entering The Date And Time
Managing The Schedule Recording List
Viewing Recorded Programmes
Setting Up A Schedule Recording Start
Setting Up Schedule Viewing
Using The Schedule Viewing Options From The Guide Screen
Using The Schedule Viewing Options While Watching A Programme
Using Schedule Viewing To View Programmes At A Specified Time On A Specified Date
Setting The Schedule Viewing Time
Using Timeshift
Buttons And Functions Available While Recording A Programme Or Timeshift
Using The Channel List
Editing Channels
Using A Personal Favourites List
Create A Favourites List
TVViewing Support Functions
Changing The Broadcast Signal
Scanning For Available Channels
Selecting The Cable Network Search Option
Scanning For Available Channels On Standby Mode
Setting The Wakeup Time
Setting The Functions For The Service Provider
Checking Digital Channel Signal Info And Strength
Restricting Viewing To Specific Channels
Selecting The Broadcasting Audio Option
Using Programme Rating Lock
Configuring Advanced Broadcasting Settings
Showing Common Interface Menu (For India Only)
Tuning Broadcast Signals Manually
Tuning Digital Channels
Tuning Analogue Channels
Finetuning Analogue Broadcasts
Transferring Channel List
Enabling/Disabling Edit Channel Numbers
Changing Teletext Language
Selecting The Broadcast Audio Language
Showing TVkey Interface Menu
Postcode For Emergency Broadcasts
Picture And Sound
Using Intelligent Mode
Adjusting The Picture Quality
Choosing A Picture Mode
Configuring Advanced Picture Settings
Setting The Viewing Environment For External Devices
Playing Games On An Optimised Screen
Setting The Game Mode Details
Using Input Signal Plus
Using HDMI Black Level
Picture Support Functions
Changing The Picture Size Settings
Configuring A Sound Mode And Expert Settings
Choosing A Sound Mode
Configuring Advanced Sound Settings
Using The Sound Support Functions
Selecting Speakers
Listening To The TV Through Bluetooth Devices
Listening To The TV Through A Samsung Audio Device That Supports The WiFi Function
System And Support
Using The Time Functions And The Timers
Setting The Clock Automatically
Adjusting The Clock For DST And Time Zone
Changing The Current Time
Setting The Clock Manually
Using The Sleep Timer
Turning On The TV Using The On Timer
Turning Off The TV Using The Off Timer
Using The Power And Energy Saving Functions
Reducing The Energy Consumption Of The TV
Updating The TV's Software
Updating Through The Internet
Updating Through A USB Device
Updating The TV Automatically
Audio And Video Functions For The Visually Or Hearing Impaired
Running The Accessibility Functions
Running Accessibility Shortcuts
Enabling Voice Guides For The Visually Impaired
Changing The Volume, Speed, Pitch And The TV Background Volume Of The Voice Guide
Audio Description
The TV Screen Is Turned Off But Audio Continues
White Text On Black Background (high Contrast)
Setting The Screen To Black And White
Inverting The Screen Colour
Enlarging The Font (for The Visually Impaired)
Learning About The Remote Control (for The Visually Impaired)
Learning About The TV Menu
Watching TV Broadcasts With Subtitles
Selecting The Broadcasting Subtitle Language
Listening To The TV Through Bluetooth Devices (for The Hearing Impaired)
Enlarging The Sign Language Screen For The Hearing Impaired
Configuring The Repeat Settings For Remote Control Buttons
App For The Visually Impaired (SeeColors App)
Using Voice Assistants On The TV
Select The Voice Assistant
Using Other Functions
Changing The Menu Language
Setting Up A Password
Selecting Usage Or Retail Mode
Setting Up The Button Lock
Setting Up The USB Lock
Managing External Devices
Using AirPlay
Restoring The TV To The Factory Settings
HbbTV
Using A TV Viewing Card (CI Or CI+ Card) (For India Only)
Connecting The CI Or CI+ Card Via COMMON INTERFACE Slot With The CI CARD Adapter
Attaching The CI CARD Adapter Via COMMON INTERFACE Slot
Connecting The CI Or CI+ Card
Connecting The CI Or CI+ Card Via COMMON INTERFACE Slot
Using The CI Or CI+ Card
Teletext Feature
On The Samsung Smart Remote Or Remote Control
On The Standard Remote Control
Typical Teletext Page
Precautions And Notes
Before Using The Recording And Timeshift Functions
Before Using The Recording And Schedule Recording Functions
Before Using The Timeshift Function
Supported Broadcasting Audio Options
Read Before Using Apps
Read Before Using The Internet Function
Read Before Setting Up A Wireless Internet Connection
Precautions For Wireless Internet
Wireless Security Protocols
Read Before Playing Photo, Video Or Music Files
Limitations To The Use Of Photo, Video And Music Files
Supported Subtitles
Subtitle Formats
Video Formats With Subtitles
Supported Image Formats And Resolutions
Supported Music Formats And Codecs
Supported Video Codecs (QLED TV/The Frame)
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (Q6*A/AU9/AU8 Series)
Supported Video Codecs (AU7/BEA Series)
Other Restrictions
Video Decoders
Audio Decoders
Supported Video Codecs (QN7**A Series Or Higher)
Other Restrictions
Video Decoders
Audio Decoders
Read After Installing The TV
Picture Sizes And Input Signals
Installing An Antitheft Lock
Supported Resolutions For UHD Input Signals
If Input Signal Plus Is Set To Off
If Input Signal Plus Is Set To On
Resolutions For Input Signals Supported By 8K Models (QN7**A Series Or Higher)
If Input Signal Plus Is Set To Off
If Input Signal Plus Is Set To On
Supported Resolutions For FreeSync (VRR)
Supported Resolutions For Wide Screen
Read Before Connecting A Computer (Supported Resolutions)
IBM
MAC
VESA DMT
VESA CVT
CTA861
Supported Resolutions For Video Signals
CTA861
VESA CVT
Read Before Using Bluetooth Devices
Restrictions On Using Bluetooth
Suffix : Parental RatingThailand Only
Licences
Troubleshooting
Picture Issues
Testing The Picture
Sound And Noise Issues
Testing The Sound
Channel And Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMICEC) Issues
Remote Control Issues
Recording Issues
Apps
Media Files
Voice Assistant Issues
Other Issues
Diagnosing TV Operational Issues
Getting Support
Getting Support Through Remote Management
Finding The Contact Information For Service
Requesting Service
FAQ
The TV Screen Does Not Display Properly
When The TV Screen Does Not Display Properly
The TV Does Not Turn On
When Your TV Does Not Turn On
The Picture Is Distorted, Or No Sound Comes Out Of The Sound Bar
When The TV Does Not Connect With An External Device Properly
Internet Access Is Not Available
When The TV Can't Connect To The Internet
There Is No Sound Or The Speakers Are Making An Odd Sound
When No Sound Comes Out Of The TV, Or The Sound Is Breaking Up
The Remote Control Does Not Work
When The Remote Control Does Not Work
Updating The Software
Updating To The Latest TV's Software
Accessibility Guidance
Menu Learning Screen
Using The Remote Control
Orientation Of The Samsung Smart Remote Or Remote Control
Description Of The Samsung Smart Remote Or Remote Control
Using The Accessibility Menu
Running The Accessibility Shortcuts Menu
Running The Accessibility Menu Functions Using The General Menu
Running The Accessibility Menu Functions Using Bixby
Learning About The Accessibility Menu Functions
Using The TV With Voice Guide On
Changing Channel
Using Onscreen Number Entry Via The Samsung Smart Remote Or Remote Control
Changing Volume
Using Programme Information
Using The Guide
To View A Programme On Now
Other Options In The Guide
Using Schedule Viewing
Setting Up A Schedule Viewing
Cancelling A Scheduled Viewing
Using The Channel List
Recording
Using The Instant And Schedule Recording Options From The Guide Screen:
Recording The Programme You Are Watching
Scheduling Recording From The Programme Info Window
Changing The Recording Time
Viewing Recorded Programmes
Deleting A Recorded Programme
Using Smart Hub
Smart Hub
Using The Smart Hub Home Screen
Launching The EManual
Using Bixby
Running Bixby
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Contents
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File type: PDF
File name: 6280574_ua50au8080gxxp.pdf
File size: 194.98 KB
File Language: English
Pages: 257
Author: Samsung
File created: 2021-07-09
Published: 2021-10-05
Updated: 2024-04-04
Verified by
Jaqueline Hayes
on 2024-04-04
Download File
Table of Contents
×
Guide
5
Connections
5
Connection Guide
5
Connecting An Antenna (Aerial)
7
Connecting To The Internet
8
Establishing A Wired Internet Connection
8
Establishing A Wireless Internet Connection
9
Checking The Internet Connection Status
10
Resetting Your Network
10
Turning On The TV With A Mobile Device
11
Connecting An IP Control Device To The TV
11
Allowing To Connect A Wireless Network
11
Changing The Name Of The TV
11
Displaying Your Mobile Device Screen On The TV
12
Using Tap View
13
Enabling Tap View
14
Mobile Screen Viewing In Multi View
14
Connecting To A Network Via A Mobile Dongle (For India Only)
15
Connection Cables For External Devices
16
ADB (Auto Data Backup) Functions (For India Only)
18
How To Use ADB (Auto Data Backup)
18
Switching Between External Devices Connected To The TV
19
Editing The Name And Icon Of An External Device
19
Using Additional Functions
20
Connection Notes
21
Connection Notes For HDMI
21
Connection Notes For Audio Devices
22
Connection Notes For Computers
22
Connection Notes For Mobile Devices
23
Remote Control And Peripherals
24
About The Samsung Smart Remote (QLED TV/AU9 Series Or Higher/The Frame)
24
About The Samsung Smart Remote (AU8 Series)
27
Connecting The Samsung Smart Remote To The TV
30
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote
31
Using Anynet+ (HDMICEC)
32
Connecting An External Device Through Anynet+ And Using Their Menus
32
Read Before Connecting An Anynet+ (HDMICEC) Device
32
Controlling The TV With A Keyboard, Mouse Or Gamepad
33
Connecting A USB Keyboard, Mouse Or Gamepad
33
Connecting A Bluetooth Keyboard, Mouse Or Gamepad
33
Using The Keyboard And Mouse
34
Using The Gamepad
35
Using The Controller
36
Setting Up The Input Devices
37
Entering Text Using The OnScreen Virtual Keyboard
37
Entering Text Using The Remote Control's Microphone And The Onscreen Virtual Keyboard
38
Smart Features
39
Using Smart Hub
39
Displaying The Home Screen
40
Launching Smart Hub Automatically
46
Launching The Last Used App Automatically
46
Launching Samsung Business TV App Automatically
46
Automatic Casting In Multi View
47
Testing Smart Hub Connections
47
Resetting Smart Hub
47
Using A Samsung Account
48
Signing In To A Samsung Account
48
Creating A New Account
48
Managing Your Samsung Account
48
Using Ambient Mode
50
Ambient Mode Browser Screen
50
Applying Effects To The Content
54
Viewing Detailed Information About The Content
54
Entering The TV Viewing Screen From Ambient Mode
54
Using Art Mode
55
Viewing Images
56
Viewing Images By Time
57
Import Images From An External Storage Device
57
Remove Images From My Collection
58
Buying Images From Art Store
58
Subscribing To Art Store Membership
58
Setting The Style Of The Selected Image
59
Apply A Border Style And A Colour To An Image
60
Setting Up Art Mode
60
Using Art Mode With The SmartThings App
61
Precautions When Using Art Mode
62
Using PC On TV
63
Using Screen Sharing (Windows PC) / AirPlay (Mac)
63
Using Easy Connection To Screen
63
Connecting A Remote PC
64
Playing Multimedia Content On A Remote PC
66
Using Samsung DeX
67
Using Microsoft 365
67
Adding The Cloud Service
67
Using Cloud Service
68
Using The Apps Service
69
Installing An App
70
Launching An App
70
Managing Installed Apps
71
Using The EManual
73
Launching The EManual
73
Using The Buttons In The EManual
73
Using The Internet
75
Using SmartThings
76
Registering A Device
76
SmartThings Screen Layout
77
Available Devices
78
Using The Samsung Smart Upgrade (For India Only)
79
Registering Smart Upgrade
79
Using Smart Upgrade
79
Troubleshooting
79
Playing Pictures/video/music
80
Playing Multimedia Content On A PC Or Mobile Device
81
Playing Multimedia Content On A USB Device
81
Listening To Your Mobile Device Sound Through The TV Speaker Using Sound Mirroring
81
Tune Station (MusicTV) Functions
82
How To Use Tune Station
82
Tune Station Registration
82
Launching Tune Station
82
Buttons And Functions Available While Playing Multimedia Content
83
Using Multi View
87
Using Bixby
89
Starting Bixby With Voice
89
Starting Bixby Using Buttons On The Samsung Smart Remote
90
Learning About The Explore Bixby Screen
91
Read Before Using Bixby
93
Provisions For Using Bixby
93
Using The Game Bar
94
Starting The Game Bar
94
Learning About The Game Bar
94
Setting The Super Ultra Wide Game View
96
Troubleshooting Of The Game Screen And Audio Problems
96
TV Viewing
97
Using The Guide
97
Recording Programmes
99
Using The Instant And Schedule Recording Options From The Guide Screen
99
Using The Instant And Schedule Recording Options While Watching A Programme
99
Scheduling A Video Recording After Entering The Date And Time
100
Managing The Schedule Recording List
100
Viewing Recorded Programmes
100
Setting Up A Schedule Recording Start
101
Setting Up Schedule Viewing
101
Using The Schedule Viewing Options From The Guide Screen
101
Using The Schedule Viewing Options While Watching A Programme
101
Using Schedule Viewing To View Programmes At A Specified Time On A Specified Date
102
Setting The Schedule Viewing Time
102
Using Timeshift
103
Buttons And Functions Available While Recording A Programme Or Timeshift
103
Using The Channel List
105
Editing Channels
106
Using A Personal Favourites List
107
Create A Favourites List
107
TVViewing Support Functions
108
Changing The Broadcast Signal
108
Scanning For Available Channels
108
Selecting The Cable Network Search Option
108
Scanning For Available Channels On Standby Mode
109
Setting The Wakeup Time
109
Setting The Functions For The Service Provider
109
Checking Digital Channel Signal Info And Strength
109
Restricting Viewing To Specific Channels
110
Selecting The Broadcasting Audio Option
110
Using Programme Rating Lock
110
Configuring Advanced Broadcasting Settings
110
Showing Common Interface Menu (For India Only)
111
Tuning Broadcast Signals Manually
112
Tuning Digital Channels
112
Tuning Analogue Channels
112
Finetuning Analogue Broadcasts
113
Transferring Channel List
113
Enabling/Disabling Edit Channel Numbers
113
Changing Teletext Language
113
Selecting The Broadcast Audio Language
114
Showing TVkey Interface Menu
114
Postcode For Emergency Broadcasts
114
Picture And Sound
115
Using Intelligent Mode
115
Adjusting The Picture Quality
117
Choosing A Picture Mode
117
Configuring Advanced Picture Settings
118
Setting The Viewing Environment For External Devices
119
Playing Games On An Optimised Screen
119
Setting The Game Mode Details
120
Using Input Signal Plus
121
Using HDMI Black Level
121
Picture Support Functions
122
Changing The Picture Size Settings
122
Configuring A Sound Mode And Expert Settings
123
Choosing A Sound Mode
123
Configuring Advanced Sound Settings
123
Using The Sound Support Functions
125
Selecting Speakers
125
Listening To The TV Through Bluetooth Devices
125
Listening To The TV Through A Samsung Audio Device That Supports The WiFi Function
126
System And Support
127
Using The Time Functions And The Timers
127
Setting The Clock Automatically
127
Adjusting The Clock For DST And Time Zone
127
Changing The Current Time
128
Setting The Clock Manually
128
Using The Sleep Timer
128
Turning On The TV Using The On Timer
128
Turning Off The TV Using The Off Timer
128
Using The Power And Energy Saving Functions
129
Reducing The Energy Consumption Of The TV
129
Updating The TV's Software
130
Updating Through The Internet
130
Updating Through A USB Device
130
Updating The TV Automatically
130
Audio And Video Functions For The Visually Or Hearing Impaired
131
Running The Accessibility Functions
131
Running Accessibility Shortcuts
131
Enabling Voice Guides For The Visually Impaired
131
Changing The Volume, Speed, Pitch And The TV Background Volume Of The Voice Guide
132
Audio Description
132
The TV Screen Is Turned Off But Audio Continues
132
White Text On Black Background (high Contrast)
132
Setting The Screen To Black And White
133
Inverting The Screen Colour
133
Enlarging The Font (for The Visually Impaired)
133
Learning About The Remote Control (for The Visually Impaired)
133
Learning About The TV Menu
133
Watching TV Broadcasts With Subtitles
134
Selecting The Broadcasting Subtitle Language
134
Listening To The TV Through Bluetooth Devices (for The Hearing Impaired)
135
Enlarging The Sign Language Screen For The Hearing Impaired
135
Configuring The Repeat Settings For Remote Control Buttons
135
App For The Visually Impaired (SeeColors App)
135
Using Voice Assistants On The TV
136
Select The Voice Assistant
136
Using Other Functions
137
Changing The Menu Language
137
Setting Up A Password
137
Selecting Usage Or Retail Mode
137
Setting Up The Button Lock
137
Setting Up The USB Lock
137
Managing External Devices
138
Using AirPlay
138
Restoring The TV To The Factory Settings
138
HbbTV
139
Using A TV Viewing Card (CI Or CI+ Card) (For India Only)
140
Connecting The CI Or CI+ Card Via COMMON INTERFACE Slot With The CI CARD Adapter
140
Attaching The CI CARD Adapter Via COMMON INTERFACE Slot
140
Connecting The CI Or CI+ Card
141
Connecting The CI Or CI+ Card Via COMMON INTERFACE Slot
141
Using The CI Or CI+ Card
142
Teletext Feature
143
On The Samsung Smart Remote Or Remote Control
143
On The Standard Remote Control
144
Typical Teletext Page
146
Precautions And Notes
147
Before Using The Recording And Timeshift Functions
147
Before Using The Recording And Schedule Recording Functions
147
Before Using The Timeshift Function
148
Supported Broadcasting Audio Options
149
Read Before Using Apps
150
Read Before Using The Internet Function
151
Read Before Setting Up A Wireless Internet Connection
152
Precautions For Wireless Internet
152
Wireless Security Protocols
152
Read Before Playing Photo, Video Or Music Files
153
Limitations To The Use Of Photo, Video And Music Files
153
Supported Subtitles
154
Subtitle Formats
154
Video Formats With Subtitles
154
Supported Image Formats And Resolutions
155
Supported Music Formats And Codecs
155
Supported Video Codecs (QLED TV/The Frame)
156
Other Restrictions
157
Video Decoders
157
Audio Decoders
157
Supported Video Codecs (Q6*A/AU9/AU8 Series)
158
Supported Video Codecs (AU7/BEA Series)
159
Other Restrictions
160
Video Decoders
160
Audio Decoders
160
Supported Video Codecs (QN7**A Series Or Higher)
161
Other Restrictions
162
Video Decoders
162
Audio Decoders
162
Read After Installing The TV
163
Picture Sizes And Input Signals
163
Installing An Antitheft Lock
163
Supported Resolutions For UHD Input Signals
164
If Input Signal Plus Is Set To Off
164
If Input Signal Plus Is Set To On
164
Resolutions For Input Signals Supported By 8K Models (QN7**A Series Or Higher)
165
If Input Signal Plus Is Set To Off
165
If Input Signal Plus Is Set To On
165
Supported Resolutions For FreeSync (VRR)
166
Supported Resolutions For Wide Screen
167
Read Before Connecting A Computer (Supported Resolutions)
168
IBM
168
MAC
168
VESA DMT
169
VESA CVT
170
CTA861
170
Supported Resolutions For Video Signals
171
CTA861
171
VESA CVT
172
Read Before Using Bluetooth Devices
173
Restrictions On Using Bluetooth
173
Suffix : Parental RatingThailand Only
174
Licences
175
Troubleshooting
176
Picture Issues
176
Testing The Picture
176
Sound And Noise Issues
182
Testing The Sound
182
Channel And Broadcast Issues
185
External Device Connectivity Issues
186
Network Issues
188
Anynet+ (HDMICEC) Issues
189
Remote Control Issues
191
Recording Issues
192
Apps
193
Media Files
193
Voice Assistant Issues
194
Other Issues
195
Diagnosing TV Operational Issues
197
Getting Support
198
Getting Support Through Remote Management
198
Finding The Contact Information For Service
198
Requesting Service
198
FAQ
199
The TV Screen Does Not Display Properly
199
When The TV Screen Does Not Display Properly
199
The TV Does Not Turn On
204
When Your TV Does Not Turn On
204
The Picture Is Distorted, Or No Sound Comes Out Of The Sound Bar
210
When The TV Does Not Connect With An External Device Properly
210
Internet Access Is Not Available
214
When The TV Can't Connect To The Internet
214
There Is No Sound Or The Speakers Are Making An Odd Sound
219
When No Sound Comes Out Of The TV, Or The Sound Is Breaking Up
219
The Remote Control Does Not Work
225
When The Remote Control Does Not Work
225
Updating The Software
229
Updating To The Latest TV's Software
229
Accessibility Guidance
235
Menu Learning Screen
235
Using The Remote Control
235
Orientation Of The Samsung Smart Remote Or Remote Control
235
Description Of The Samsung Smart Remote Or Remote Control
235
Using The Accessibility Menu
237
Running The Accessibility Shortcuts Menu
237
Running The Accessibility Menu Functions Using The General Menu
237
Running The Accessibility Menu Functions Using Bixby
238
Learning About The Accessibility Menu Functions
239
Using The TV With Voice Guide On
241
Changing Channel
241
Using Onscreen Number Entry Via The Samsung Smart Remote Or Remote Control
241
Changing Volume
242
Using Programme Information
242
Using The Guide
243
To View A Programme On Now
244
Other Options In The Guide
244
Using Schedule Viewing
246
Setting Up A Schedule Viewing
246
Cancelling A Scheduled Viewing
246
Using The Channel List
247
Recording
249
Using The Instant And Schedule Recording Options From The Guide Screen:
249
Recording The Programme You Are Watching
250
Scheduling Recording From The Programme Info Window
250
Changing The Recording Time
250
Viewing Recorded Programmes
251
Deleting A Recorded Programme
251
Using Smart Hub
252
Smart Hub
252
Using The Smart Hub Home Screen
253
Launching The EManual
256
Using Bixby
257
Running Bixby
257
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