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7
Troubleshooting
If you experience any difficulties, please refer to the troubleshooting steps below as well as
those in the EZ Vinyl/Tape Converter manual.
If you are recording to a computer:
• Make sure that Premier LP is powered on and that the needle is on the record.
• Make sure Premier LP is selected as your computer's default recording device (see the
instructions below).
• If you are listening through your computer's speakers, make sure those speakers are selected as
your computer's default playback device (see the instructions below). Alternatively, you can use
Bluetooth or the RCA Outputs to connect Premier LP to a stereo system or powered speakers.
Do not connect the RCA Outputs to phono-level inputs; Premier LP's RCA outputs are line-level
and could damage a device with phono-level inputs.
Note: The RCA outputs monitor the signal coming out of the turntable, not the signal coming from
your computer.
• Disconnect then reconnect the USB cable connecting Premier LP to your computer.
I'm not hearing any audio when playing music:
• If you are playing music from vinyl:
o Make sure that Premier LP is powered on and that the needle is on the record.
o Use Bluetooth or the RCA Outputs to connect Premier LP to a stereo system or powered
speakers. Do not connect the RCA Outputs to phono-level inputs; Premier LP's RCA outputs
are line-level and could damage a device with phono-level inputs.
• If you are playing music from your computer:
o Make sure your software music player's volume is turned up.
o Make sure your computer's volume is turned up.
o Make sure your computer's speakers are selected as your computer's default playback
device (see the instructions below). (Premier LP cannot be used as a playback device for your
computer's audio.)
I am hearing a hum through my speaker or laptop when using the turntable:
• If you are recording to a laptop:
o Please connect the laptop to a grounded power supply (3 prong)
• If you are playing through a speaker:
o Please connect to a grounded (3 prong) power supply.
My record is not playing at the correct speed; its pitch is too high or too low:
• Ensure the 33 / 45 / 78 switch is set to the correct speed for your record.
The Bluetooth speaker that I want is not pairing to Premier LP.
• Turn off or move other nearby Bluetooth speakers over 30’ (9.1m) away.
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