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52
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
COOKTOP BURNERS
The ignitor keeps
clicking (continuous
spark) even when a
burner has lit
Dirty or wet ignitor(s) Clean the ignitor(s).
See ‘Care and cleaning’ for
instructions.
GRIDDLE
The surface is discolored
in patches
Oils cook onto the surface
with repeated use
This is normal and doesn’t
affect cooking performance.
There is a power failure
– can I still use the
griddle?
Power outage in your home
or neighborhood
The griddle cannot be used
until power is restored.
The griddle will not light;
halo does not illuminate
when the knob is turned
The oven is in a CLEAN
cycle
Wait until the CLEAN cycle
has finished, or follow the
instructions under 'To cancel
a CLEAN cycle in the section
'Care and cleaning'.
GRILL
Flare-ups during grilling Fatty cuts of meat
Grill grate is not positioned
correctly; grease runs down
into the radiant tray rather
than the grease drip-pan
Minor flare-ups are normal.
To minimize them, trim excess
fat off meat before grilling.
Turn the grill off, wait for it to
cool, then position it correctly.
See ‘Using the grill’ for
instructions and illustrations.
There is a power failure
– can I still use the grill?
Power outage in your home
or neighborhood
The grill cannot be used until
power is restored.
The grill will not light;
halo does not illuminate
when the knob is turned
The oven is in a CLEAN
cycle
Wait until the CLEAN cycle
has finished, or follow the
instructions under 'To cancel
a CLEAN cycle in the section
'Care and cleaning'.
CLEAN CYCLE – 48” MODELS ONLY
The oven mode and
temperature knob halos
on the secondary oven
flash white
A CLEAN cycle is already
running in the main oven
Wait until the CLEAN cycle
has finished, or follow the
instructions under ‘To cancel
a CLEAN cycle in the section
‘Care and cleaning’.
The oven mode and
temperature knob halos
on the main oven flash
red
The secondary oven is
already in use
A CLEAN cycle cannot run
when the secondary oven is
in use. Turn the temperature
and oven mode knobs of the
secondary oven to OFF.
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