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9
Please replace the cartridge.
Please refer to P.10 “10. Replacing the
Cartridge”
Please open or loosen the water
stopcock.
Please refer to P.6 “5. Names of Parts”
Partially shut-off the water
stopcock
Please refer to P.6 “5. Names of Parts”
Contact the store, distributor,
contractor or manufacturer
regarding part replacement.
Allow the filtered water to flow
while turning the cartridge
upside down a few times so as to
drain out air from inside the
cartridge.
Please refer to P.6 “4. Irregular Water Flow”
Reduced filtered
water volume
The tap drips
when turned off.
Water flow does
not stop sharply
when starting to
use a new cartridge
Leakage in the
connection
between faucet
and hoses
Leakage in the
connection
between faucet
and hoses
Leakage in the
faucet
No water flow
Unpleasant
taste or odour.
Problem Potential causes Solution
Unsuitable
components and
lifespan.
Air is present in
the cartridge.
The water
stopcock is too
tight or
completely
closed.
Unsuitable
components and
life span etc.
Water pressure
is and volume
are too high.
Cartridge is
clogged.
※ If the tap continues to drip after you have
drained air from cartridge, it is caused by
residual water inside the cartridge and is
not a system malfunction.
9. Troubleshooting
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