USER INSTRUCTIONS
THE WIDEX MOMENT™ FAMILY
M-IM/M-IP model
ITE
(In-the-ear)
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User Manual
For MOMENT CUSTOM.
Summary of Contents for Widex MOMENT CUSTOM:
- IMPORTANT SAFETY INFORMATION6
- YOUR HEARING AID8
- Welcome8
- Congratulations on your new hearing aid.Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid.Your hearing aid and its accessories may not look exactly as illustrated in this booklet. We also reserve the right to make any changes we consider necessary.8
- Your hearing aid at a glance8
- Welcome8
- CONDITIONS FOR USE10
- DAILY USE13
- Turning the hearing aid on and off13
- Putting on and removing the hearing aid13
- Close the battery lid completely. Hold the hearing aid with your thumb and forefinger and insert it slowly into your ear until you feel resistance.Then use the tip of your forefinger to gently push the hearing aid into your ear until it feels comfortable.Pulling the outer ear upwards and backwards while you insert the hearing aid can be helpful.13
- Removing the hearing aidHold the hearing aid with your thumb and forefinger and pull carefully.NOTEIf you find it difficult to take out the hearing aid, move it carefully from side to side.14
- THE BATTERY15
- Use a type 312 zinc-air battery for your hearing aid.Always use a fresh, new battery that is precisely the kind recommended by your hearing care professional.NOTECheck that the battery is completely clean and free of any residue before inserting it in the hearing aid. Otherwise your hearing aid may not function as expected.Never attempt to recharge a zinc-air hearing aid battery, as it could explode.Never leave a flat battery in the hearing aids while storing them. It could leak and ruin your hearing aid.Dispose of used batteries as indicated on the packaging and take note of the expiry date.Low battery indicationWhen the battery is flat, a sound signal will play. If the battery drains suddenly there may however be no warning. We recommend carrying a spare battery with you wherever you go.Changing the batteryTo change the battery, do as follows:Take the adhesive tab off the new battery and make sure there is no sticky substance left on it. Let it "breathe" for 60 seconds.Use the nail grip to gently swing the battery door open and remove the old battery. Place the new battery in the battery compartment with the "+"-sign facing in the same direction as the "+" sign on the battery compartment door, as shown on the illustration.Close the battery compartment door. If it doesn't close easily, the battery is not placed correctly.If you are not using the hearing aid for a few days, keep the battery compartment open.NOTEAvoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.15
- Use a type 312 zinc-air battery for your hearing aid.Always use a fresh, new battery that is precisely the kind recommended by your hearing care professional.NOTECheck that the battery is completely clean and free of any residue before inserting it in the hearing aid. Otherwise your hearing aid may not function as expected.Never attempt to recharge a zinc-air hearing aid battery, as it could explode.Never leave a flat battery in the hearing aids while storing them. It could leak and ruin your hearing aid.Dispose of used batteries as indicated on the packaging and take note of the expiry date.15
- Low battery indication15
- Changing the battery15
- Use a type 312 zinc-air battery for your hearing aid.Always use a fresh, new battery that is precisely the kind recommended by your hearing care professional.NOTECheck that the battery is completely clean and free of any residue before inserting it in the hearing aid. Otherwise your hearing aid may not function as expected.Never attempt to recharge a zinc-air hearing aid battery, as it could explode.Never leave a flat battery in the hearing aids while storing them. It could leak and ruin your hearing aid.Dispose of used batteries as indicated on the packaging and take note of the expiry date.Low battery indicationWhen the battery is flat, a sound signal will play. If the battery drains suddenly there may however be no warning. We recommend carrying a spare battery with you wherever you go.Changing the batteryTo change the battery, do as follows:Take the adhesive tab off the new battery and make sure there is no sticky substance left on it. Let it "breathe" for 60 seconds.Use the nail grip to gently swing the battery door open and remove the old battery. Place the new battery in the battery compartment with the "+"-sign facing in the same direction as the "+" sign on the battery compartment door, as shown on the illustration.Close the battery compartment door. If it doesn't close easily, the battery is not placed correctly.If you are not using the hearing aid for a few days, keep the battery compartment open.NOTEAvoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.15
- CUSTOMIZATION17
- Programs17
- This is an overview of programs that you can select from. Ask your hearing care professional for guidance.17
- PROGRAMSUSEUniversalFor everyday useQuietSpecial program for listening in quiet environmentsComfortSpecial program for listening in noisy environmentsTransportFor listening in situations with noise from cars, trains, etc.ImpactUse this program if you prefer a clear and sharp soundUrbanFor listening in situations with changing sound levels (in supermarkets, noisy workplaces or similar)PartyFor listening in situations with many people talking at the same timeSocialUse this program if you are in small social gatherings, such as family dinnersMusicFor listening to musicSPECIAL PROGRAMSUSEZenPlays tones or noise for a relaxing sound backgroundPhoneThis program is designed for listening to phone conversationsSMARTTOGGLE PROGRAMSUSEZen+This program is similar to Zen but allows you to listen to different types of tones or noisePhone+This program lets you listen to the phone and avoid the surrounding sounds. One of your hearing aids transmits the phone conversation to the other, so that you can listen with both earsNOTEThe names in the list of programs are the default names. Your hearing care professional can also select an alternative program name from a preselected list. Then it is even easier for you to select the right program in each listening situation.NOTEYou can only have one SmartToggle program in your hearing aid.Depending on your hearing loss, your hearing care professional can activate the Audibility Extender feature. Ask your hearing care professional if you could benefit from this. If your needs and preferences change over time, your hearing care professional can easily change your program selection.17
- The Zen program19
- Sound signals20
- Program and sound adjustment20
- Adjusting the sound level using the volume controlYour hearing aid adjusts the sound level automatically according to your sound environment, but you can also adjust it manually depending on your needs and preferences. To do so, turn the volume control towards the front to increase the volume and turn it towards the rear to reduce it.Each time you operate the volume control, you will hear a beep-tone unless your hearing care professional has deactivated this function. When you reach the maximum or minimum setting, you will hear a steady tone.NOTEYour hearing aid will also play a tone when you reach the default sound level programmed for you by your hearing care professional. In this way you can easily return to the optimal setting for most listening situations.You can also mute your hearing aid if you need to. Do as follows:●Keep turning the volume control towards the rear until you can hear the steady soundTo turn the sound on again:●Turn the volume control towards the front or●Change programAny adjustment of the volume will be cancelled when you turn off your hearing aid or if you change program.20
- Using the push button to change programs and adjust the sound levelIf you have two hearing aids, the push button can be programmed in several ways:As a dedicated program button:To change programs, just tap the button. To access and exit SmartToggle programs, push and hold the push button down for more than one second (this setting is optional). Once you have accessed the SmartToggle program, you can change among the different Zen styles selected for you by short taps on the button.As a dedicated sound adjustment button:Tap the button on one hearing aid if you’d like more audibility and more volume. If you need to decrease the volume or you’d like more comfort, tap the button on the other hearing aid. Agree with your hearing care professional which hearing aid you'd prefer to respectively increase or decrease the volume.A long push on either of your hearing aids will mute and unmute the sound (this setting is optional).As a combined program and sound adjustment button:If you have this option, tap the button on one hearing aid if you’d like more audibility and more volume. If you need to decrease the volume or if you’d like more comfort, just tap the button on the other hearing aid. A long push on either of your hearing aids will change programs.If you only have one hearing aid, a short tap will change programs and a long tap will allow you to access the SmartToggle programs.21
- NOTEYou can also use your app for changing programs and adjusting the sound in your hearing aids.22
- Programs17
- PAIRING YOUR HEARING AID AND SMARTPHONE23
- CLEANING24
- ACCESSORIES31
- TROUBLESHOOTING32
- REGULATORY INFORMATION35
- FCC and ISED statements35
- FCC ID: TTY-UIIC: 5676B-UIHardware Version Identification Number (HVIN): M-IP L, M-IP R, M-IM L, M-IM R35
- Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired operation.NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:— Reorient or relocate the receiving antenna.— Increase the separation between the equipment and receiver.— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.— Consult the dealer or an experienced radio/TV technician for help.NOTE:This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment.35
- ISED Statement / Déclaration d’ISEDThis device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:(1) This device may not cause interference.(2) This device must accept any interference, including interference that may cause undesired operation of the device.L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:(1) L’appareil ne doit pas produire de brouillage;(2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.ISED RADIATION EXPOSURE STATEMENT:This equipment complies with ISED RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.ISED EXPOSITION AUX RADIATIONS:Cet équipement est conforme avec ISED les limites d’exposition aux rayonnements défi nies pour un contrôlé environnement. Cet émetteur ne doit pas être co-localisés ou fonctionner en conjonction avec une autre antenne ou émetteur.36
- EU directives37
- FCC and ISED statements35
- SYMBOLS39
