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English 55
Troubleshooting
Problem Action
The door does not
open.
• Press or tap Start/Pause to stop the washing machine.
• It may take a few moments for the door lock mechanism to
disengage.
• The door will not open until 3 minutes after the washing
machine has stopped or the power has been off.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the
drum and open the door manually.
• Make sure the door lock light is off. The door lock light turns
off after the washing machine has drained.
Excessive suds.
• Make sure you use the recommended types of detergent as
appropriate.
• Use high efciency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Non-HE detergent is not recommended.
Cannot apply
additional detergent.
• Make sure the remaining amount of detergent and fabric
softener is not over the limit.
Stops.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press or tap Start/Pause to start the
washing machine.
For your safety, the washing machine will not tumble or spin
unless the door is closed.
• Before the washing machine starts to ll, it will make a series
of clicking noises to check the door lock and will do quick
drain.
• There may be a pause or soak period in the cycle. Wait briey,
and the washing machine may start.
• Make sure the mesh lter of the water supply hose at the
water taps is not clogged. Periodically clean the mesh lter.
• If the washing machine is not supplied with sufcient power,
the washing machine will temporarily not drain or spin. As
soon as the washing machine regains sufcient power, it will
operate normally.
WD85T4046CE_04215R-00_EN.indd 55 2021/5/19 10:22:57
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