Troubleshooting Steps:
Shaver does not operate even after charging.
Use the appliance in an ambient temperature approximately 5 °C (41 °F) or higher.
o For model ES-RT17: Approximately 0 °C (32 °F) or higher.
The battery has reached the end of its life.
The shaver will not operate with the AC adaptor connected. Please use the shaver after it
has been sufficiently charged and the AC adaptor disconnected.
I do not get as close a shave as before. - ES-LV9Q, ES-LV97
This can be improved by cleaning every time after shaving. (How to clean the shaver).
Replace the system outer foil and/ or inner blades.
Expected life of system outer foil and inner blades:
System outer foil: Approximately 1 year
Inner blades: Approximately 2 years
Apply oil.
Operating time is short even after charging. - ES-LV9Q, ES-LV97
Apply oil. (How to clean the shaver).
This can be improved by cleaning every time after shaving.
When the number of operations per charge starts to decrease, the battery is nearing the
end of its life. Please contact a service repair center authorized by Panasonic for a
replacement.
For model ES-LV97: Although the shaver can be used for about 2 weeks after a full
charge (assuming dry-shave usages for 3 minutes per day), the usable number of days
might be lower depending on how the shaver is used (for example, when used for wet
shaving).
Makes a loud sound. (This FAQ applies to models ES-LT7N, ES-LV95, ES-LV97, ES-RT97)
During cleaning: The self-cleaning recharger makes a loud sound due to the cleaning of
the blades.
After cleaning: The self-cleaning recharger makes a loud sound due to the removal of
water droplets in order to speed drying.
The sound after cleaning is different from the sound during cleaning. The water level has
dropped and it is removing water droplets from the blades after cleaning. This does not
indicate a problem.
