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12
ENGLISH
Troubleshooting
Power switch in auto position
Use thick paper stock or greeting card
to push the jam through
2) With stubborn situations where the reverse function does not help, you may loosen the jammed
paper with shredder oil (cooking oil is acceptable, nothing aerosol). Start by drizzling oil into
the feed slot where the paper is jammed. Let it soak for about 30 minutes to completely satu-
rate. Return the shredder back to Auto-On mode. If required, an index card or a rigid sheet of
cardstock (old greeting card or folded le folder) can be fed into the shredder to help push the
jammed paper through.
The shredder is constantly running while in “Auto (On)” mode.
1) It is possible that the activation sensor, which starts the shredder, has become blocked with paper.
Insert an index card or any rigid sheet of cardstock (old greeting card or folded le folder), di-
rectly in the center of the feed slot, while applying force to help push the jammed paper through.
This will usually clear any paper blocking the activation sensor and feed slot.
2) The activation sensor is being triggered by dust, debris, or oil. A cotton swab may be used to
clean the sensor. Do not use canned air. The activation sensor of the shredder is located
around the center of the feed slot.
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