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11
Troubleshooting
If the sound is distorted: Try lowering the volume control of your sound source, musical instrument, or
microphone. Also, try to reduce the overall volume of Power Glow 200 using the Master Volume knob.
If there is too much bass: Try adjusting the tone or EQ control on your sound source to lower the bass
level. This will allow you to play the music louder before clipping (distortion) occurs.
If there is a high-pitched whistling noise when using microphones: This is probably feedback. Point
the microphone away from the speaker.
If you can’t hear the microphone over the music volume: Turn down the music volume from your
source.
The Display shows “NONE”: If a USB drive or SD card is already properly inserted, make sure it
contains playable files (MP3s, WAVs, and WMA files).
If you cannot connect your audio device to Power Glow 200 via Bluetooth:
• Have your audio device (e.g., smartphone or tablet) and Power Glow 200 as close together as
possible while trying to connect. Make sure both the audio device and Power Glow 200 are
unobstructed by walls, furniture, etc.
• Reset the Bluetooth connection on Power Glow 200 to disconnect Power Glow 200 from any other
audio device and restart the search process. If this does not work right away, power off Power Glow
200 and then power it back on.
• Reset the Bluetooth connection on your audio device by turning Bluetooth off and back on. You can
find this under the Bluetooth menu in the Settings for your phone or other audio device.
If this does not work, and you have connected to Power Glow 200 before, find Power Glow 200 in
the list of available or previously connected devices in your audio device's Bluetooth menu, tap the
"gear" or “i” icon located next to it and then select Unpair or Forget. Turn Power Glow 200 off and
back on and try pairing again once it reappears in your available devices list.
Note: If Power Glow 200 has been paired to another audio device recently that is still within range,
you may need to repeat this process with that audio device to fully disconnect.
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