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49-60778-1 17
ENGLISH
FOR MORE HELP, VISIT HAIERAMERICA.COM OR CALL THE CONSUMER HELP LINE AT 1-877-337-3639.
TEMPERATURE AND MOISTURE
PROBLEM POSSIBLE CAUSE(S) SOLUTION
Refrigerator or freezer is too
warm.
Temperature control is not set cold
enough.
Adjust the compartment to a colder setting;allow
24 hours for the temperature to adjust.
Door opened frequently or left ajar. Limit door openings. Check for items keeping the
door from closing completely.
Warm food added recently. Allow time for food and refrigerator to cool.
Not enough space between the back of
the refrigerator and the wall for the air to
circulate properly.
Allow 2” (5 cm) space between the back of the
refrigerator and the wall.
Items against rear interior wall are
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Store items only inside the trim of the glass
shelves; don’t place items against sides of the
compartments or directly in front of any vents.
Refrigerator or freezer is too
cold.
Temperature control is set too cold. Adjust temperature to the next less cold setting.
Allow 24 hours for temperature to stabilize.
Moisture on exterior/interior
of refrigerator
High humidity This is normal during times of high humidity. Dry
surface and adjust temperature to slightly colder
setting.
Door opened frequently or left ajar. Limit door openings. Check for items keeping the
door from closing completely.
Open container of liquid in refrigerator Cover or seal container.
Frost or ice crystals on fro-
zen food
Door opened frequently or left ajar. Limit door openings. Check for items keeping the
door from closing completely.
Items blocking freezer air vents are
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Move items away from rear interior wall.
Food freezing in refrigerator
Items placed too close to the air vents. Move items away from back and top of the
refrigerator.
Temperature control set too cold. Adjust the temperature to a less cold setting.
TROUBLESHOOTING
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