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The Kenyon induction cooktop is a sealed unit that does not require regular maintenance.
Please follow our operating instructions as mentioned above. If your SilKEN
®
2 requires service,
this must be preformed by Authorized Personnel only. Please call Kenyon Customer Care
at 860-664-4906.
SilKEN
®
2 MAINTENANCE
Operation
De-power and re-start the unit to clear the
display. Allow the unit to cool as necessary.
Lock out the main power supply to the unit by
closing the breaker before performing any
wiring operations. If the problem persists,
please call Kenyon Customer Care at
860-664-4906, M-F, 8AM – 5PM EST or email
Error Code Readout
In the event that the SilKEN
®
2 Induction
Cooktop is not operating correctly, the
control readout will display an error code that
will identify the problem. If an error code is
shown on the display, identify the code in the
SilKEN
®
2 Induction Cooktop Troubleshooting
Index below and take action as noted.
ERROR CODE DESCRIPTION ACTION TO REMEDY ERROR
E01
Incorrect operating voltage - line
voltage lower than specied or
internal electronic control issue
Ensure that the electrical
hookup voltage to the unit is
correct. Refer to the
identication label afxed to the
underside of the unit.
If correct, call Customer Care.
E02
Incorrect operating voltage - line
voltage higher than specied or
internal electronic control issue.
Ensure that the electrical
hookup voltage to the unit is
correct. Refer to the
identication label afxed to the
underside of the unit.
If correct, call Customer Care.
E03
E04
Unit operating at high
temperature.
Allow unit to cool. Ensure
correct cooking utensil type is
used. Lower the cooking level or
temperature setting.
E05
No pot on burner. Place cooking vessel with food
placed within onto cooktop
before turning on the burner.
E06
E07
E08
E09
Internal electronic control issue. Refer to Kenyon Customer
Care.
E10
More than two control functions
activated at the same time for
three seconds, unit de-powered.
Re-power unit and command
one control input at a time.
TROUBLESHOOTING INDEX
14
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