Grundig GFN33810 Tall No Frost Freezer User Manual

GFN 33810 W

Tall Freezer

EN /

58 4804 0000/AA

Contents

1. Safety and environment

instructions 5

1.1. General safety .....................5

1.1.1 HC warning ..........................7

1.1.2 For models with water

dispenser ......................................7

1.2. Intended use ........................ 7

1.3. Child safety ..........................8

1.4. Compliance with WEEE

Directive and Disposing of the

Waste Product ..............................8

1.5. Compliance with RoHS

Directive ........................................ 8

1.6. Package information ........... 8

2. Your Freezer 9

3. Installation 10

3.1 Appropriate installation

location .......................................10

3.2 Installing the plastic

wedges ........................................11

3.3 Electrical connection.........11

4. Preparation 13

4.1 Things to be done for energy

saving .......................................... 13

4.2 Initial use ...........................13

5. Operating the product 15

5.1 Indicator panel ..................15

5.2 Freezing fresh food ...........17

5.3 Recommendations for

preserving the frozen food .........19

5.4 Placing the food .................19

5.5 Deep-freeze information ...19

6 . Maintenance and cleaning 21

6.1 Avoiding bad odours ..........21

6.2 Protecting the plastic

surfaces .....................................22

7. Troubleshooting 23

SUPPLIER’S NAME

MODEL IDENTIFIER

(*)

INFORMATION

The model information as stored in the product data base

can be reached by entering following website and searching

for your model identiﬁer (*) found on energy label.

https://eprel.ec.europa.eu/

Please read these instructions first before using your appliance

Thank you for choosing a Grundig appliance.

Please take some time to read this user manual before using your

appliance, to ensure you know how to safely operate the controls

and functions.

Carefully follow all unpacking and installation instructions to

ensure the appliance is correctly connected and fitted prior to use.

Please write your product model and serial number on the last

page of this user manual, and store in a safe location close to the

appliance for easy future reference.

This user manual may also be applicable for several other models.

Differences between models will be listed.

If you have any questions or concerns, please call our contact

centre or find help and information online at www.grundig.co.uk

Symbols and their descriptions

This instruction manual contains the following symbols:

Important information or useful

usage tips.

Warning against dangerous

conditions for life and property.

Warning against electric voltage.

Packaging materials of the product

are manufactured from recyclable

materials in accordance with our

National Environment Regulations.

1. Safety and environment instructions

This section provides the safety

instructions necessary to

prevent the risk of injury and

material damage. Failure to

observe these instructions will

invalidate all types of product

warranty.

Intended use

WARNING:

Keep ventilation

openings, in the

appliance enclosure or

in the built-instructure,

clear of obstruction.

WARNING:

Do not use mechanical

devices or other means

to accelerate the

defrosting process,

other than those

recommended by the

manufacturer.

WARNING:

Do not damage the

refrigerant circuit.

WARNING:

Do not use electrical

appliances inside

the food storage

compartments of the

appliance, unless

they are of the type

recommended by the

manufacturer.

This appliance is intended to be

used in household and similar

applications such as

– staff kitchen areas in shops,

offices and other working

environments;

– farm houses and by clients

in hotels, motels and other

residential type environments;

– bed and breakfast type

environments;

– catering and similar non-retail

applications.

1.1. General safety

• This product should not

be used by persons with

physical, sensory and mental

disabilities, without sufficient

knowledge and experience

or by children. The device

can only be used by such

persons under supervision

and instruction of a person

responsible for their safety.

Children should not be

allowed to play with this

device.

• In case of malfunction,

unplug the device.

• After unplugging, wait at

least 5 minutes before

plugging in again.

• Unplug the product when not

in use.

• Do not touch the plug with

wet hands! Do not pull the

cable to plug off, always hold

the plug.

• Do not plug in the refrigerator

if the socket is loose.

• Unplug the product during

installation, maintenance,

cleaning and repair.

• If the product will not be

used for a while, unplug the

product and remove any food

inside.

• Do not use the product when

the compartment with circuit

cards located on the upper

back part of the product

(electrical card box cover) (1)

is open.

• Do not use steam or steamed

cleaning materials for

cleaning the refrigerator and

melting the ice inside. Steam

may contact the electrified

areas and cause short circuit

or electric shock!

• Do not wash the product by

spraying or pouring water on

it! Danger of electric shock!

• In case of malfunction, do not

use the product, as it may

cause electric shock. Contact

the authorised service before

doing anything.

• Plug the product into an

earthed socket. Earthing

must be done by a qualified

electrician.

• If the product has LED

type lighting, contact the

authorised service for

replacing or in case of any

problem.

• Do not touch frozen food with

wet hands! It may adhere to

your hands!

• Do not place liquids in bottles

and cans into the freezer

compartment. They may

explode.

• Place liquids in upright

position after tightly closing

the lid.

• Do not spray flammable

substances near the product,

as it may burn or explode.

• Do not keep flammable

materials and products with

flammable gas (sprays, etc.)

in the refrigerator.

• Do not place containers

holding liquids on top of the

product. Splashing water on

an electrified part may cause

electric shock and risk of fire.

• Exposing the product to rain,

snow, sunlight and wind

will cause electrical danger.

When relocating the product,

do not pull by holding the

door handle. The handle may

come off.

• Take care to avoid trapping

any part of your hands or

body in any of the moving

parts inside the product.

• Do not step or lean on the

door, drawers and similar

parts of the refrigerator. This

will cause the product to fall

down and cause damage to

the parts.

• Take care not to trap the

power cable.

1.1.1 HC warning

If the product comprises a

cooling system using R600a

gas, take care to avoid

damaging the cooling system

and its pipe while using and

moving the product. This gas

is flammable. If the cooling

system is damaged, keep the

product away from sources

of fire and ventilate the room

immediately.

The label on the inner left

side indicates the type of

gas used in the product.

1.1.2 For models with

water dispenser

• Pressure for cold water inlet

shall be maximum 90 psi (620

kPa). If your water pressure

exceeds 80 psi (550 kPa), use

a pressure limiting valve in

your mains system. If you

do not know how to check

your water pressure, ask for

the help of a professional

plumber.

• If there is risk of water

hammer effect in your

installation, always

use a water hammer

prevention equipment in

your installation. Consult

Professional plumbers if you

are not sure that there is no

water hammer effect in your

installation.

• Do not install on the hot

water inlet. Take precautions

against of the risk of

freezing of the hoses. Water

temperature operating

interval shall be 33°F (0.6°C)

minimum and 100°F (38°C)

maximum.

• Use drinking water only.

1.2. Intended use

• This product is designed for

home use. It is not intended

for commercial use.

• The product should be used

to store food and beverages

only.

• Do not keep sensitive

products requiring controlled

temperatures (vaccines,

heat sensitive medication,

medical supplies, etc.) in the

refrigerator.

• The manufacturer assumes

no responsibility for any

damage due to misuse or

mishandling.

• Original spare parts will

be provided for 10 years,

following the product

purchasing date.

1.3. Child safety

• Keep packaging materials

out of children’s reach.

• Do not allow the children to

play with the product.

• If the product’s door

comprises a lock, keep the

key out of children’s reach.

1.4. Compliance with WEEE

Directive and Disposing

of the Waste Product

This product complies

with EU WEEE Directive

(2012/19/EU). This product

bears a classification symbol for

waste electrical and electronic

equipment (WEEE).

This product has been

manufactured with

high quality parts and

materials which can be

reused and are

suitable for recycling.

Do not dispose of the waste

product with normal domestic

and other wastes at the end of

its service life. Take it to the

collection center for the

recycling of electrical and

electronic equipment. Please

consult your local authorities to

learn about these collection

centers.

1.5. Compliance with

RoHS Directive

• This product complies with

EU WEEE Directive (2011/65/

EU). It does not contain

harmful and prohibited

materials specified in the

Directive.

1.6. Package information

Packaging materials of the

product are manufactured

from recyclable materials in

accordance with our National

Environment Regulations. Do

not dispose of the packaging

materials together with the

domestic or other wastes. Take

them to the packaging material

collection points designated by

the local authorities.

2. Your Freezer

Figures in this user manual are schematic and may not

match the product exactly. If the subject parts are not

included in the product you have purchased, then those

parts are valid for other models.

1. Control Panel

2. Flap

3. Drawers

4. Adjustable front feet

3. Installation

Refer to the nearest Authorised

Service Agent for installation

of the product. To make the

product ready for use, make

sure that the electricity

installation is appropriate

before calling the Authorised

Service Agent. If not, call a

qualified electrician to have

any necessary arrangements

carried out.

Preparation of the

location and electrical

installation at the

place of installation

is under customer's

responsibility.

Product must not be

plugged in during

installation. Otherwise,

there is the risk of

death or serious injury!

WARNING: Installation

and electrical

connections of the

product must be

carried out by the

Authorised Service

Agent. Manufacturer

shall not be held liable

for damages that may

arise from procedures

carried out by

unauthorised persons.

WARNING: Prior to

installation, visually

check if the product has

any defects on it. If so,

do not have it installed.

Damaged products

cause risks for your

safety.

Make sure that the

power cable is not

pinched or crushed

while pushing the

product into its place

after installation or

cleaning procedures.

3.1 Appropriate

installation location

• Choose a place at where

you can access the product

comfortably.

• Install the product at least 30

cm away from heat sources

such as hobs, ovens, heater

cores and stoves and at least

5 cm away from electrical

ovens. Product must not be

subjected to direct sun light

and kept in humid places

after installation.

• Appropriate air ventilation

must be provided around your

product in order to achieve

an efficient operation. If

the product is to be placed

in a recess in the wall, pay

attention to leave at least 5

cm distance with the ceiling

and side walls.

• Do not place the product on

materials such as rugs or

carpets.

• Place the product on an even

floor surface to prevent jolts.

• Your product can operate

in ambient temperatures

between -15°C to +43°C.

3.2 Installing the

plastic wedges

Plastic wedges are used to

create the distance for the air

circulation between the product

and the rear wall. Insert the 2

plastic wedges onto the rear

ventilation cover as illustrated

in the figure. To install the

wedges, push and twist a

quarter of a turn.

3.3 Electrical connection

Connect the product to a

grounded outlet protected by a

fuse complying with the values

in the rating plate. Our company

shall not be liable for any

damages that will arise when

the product is used without

grounding in accordance with

the local regulations.

• Electrical connection

must comply with national

regulations.

• Power cable plug must

be within easy reach after

installation.

• The voltage and allowed

fuse or breaker protection

are specified in the Rating

Plate which is affixed to

interior of the product. If the

current value of the fuse or

breaker in the house does not

comply with the value in the

rating plate, have a qualified

electrician install a suitable

fuse.

• The specified voltage must be

equal to your mains voltage.

• WARNING: Do not locate

extension sockets or charging

transformers/power supplies

or Lithium-Iron battery

operated products adjacent to

the compressor as they could

overheat.

• Do not make connections

via extension cables or

multi-plugs.

WARNING: Damaged

power cable must

be replaced by the

Authorised Service

Agents.

WARNING: If the

product has a failure, it

should not be operated

unless it is repaired by

the Authorised Service

Agent! There is the risk

of electric shock!

4. Preparation

4.1 Things to be done

for energy saving

Connecting the product

to electric energy saving

devices is risky as it may

cause damage on the

product.

• For a freestanding appliance;

‘this refrigerating appliance

is not intended to be used as

a built-in appliance.

• Do not leave the doors of your

Freezer open for a long time.

• Do not put hot food or drinks

in your refrigerator.

• Do not overload the Freezer.

Cooling capacity will fall

when the air circulation

inside is hindered.

• Do not place the Freezer

in places subject to direct

sunlight. Install the product

at least 30 cm away from heat

sources such as hobs, ovens,

heater cores and stoves

and at least 5 cm away from

electrical ovens.

• Pay attention to store your

food in Freezer in closed

containers.

• You can load maximum

amount of food to the freezer

compartment of the Freezer

by removing the freezer

compartment drawers.

Declared energy consumption

value of the refrigerator was

determined with the freezer

compartment drawers

removed,except if available

bottom drawer and with

maximum amount of food

loaded. There is no risk in

removing a shelf or drawer to

make suitable for the shapes

and sizes of the foods to be

frozen.

• Thawing frozen food in fridge

compartment will both

provide energy saving and

preserve the food quality.

The ambient

temperature of the

room where you

install the Freezer

should at least be

-15°C. Operating your

Freezer under colder

conditions than this is

not recommended.

Inside of your Freezer

must be cleaned

thoroughly.

4.2 Initial use

Before starting to use the

product, check that all

preparations are made in

accordance with the instructions

in sections "Important

instructions for safety and

environment" and "Installation".

• Clean the interior of the

Freezer as recommended

in the “Maintenance and

cleaning” section. Check

that inside of it is dry before

operating it.

• Plug the Freezer into the

grounded wall outlet. When

the door is opened the

interior illumination will turn

on.

• Run the Freezer without

putting any food for 6 hours

and do not open its door

unless necessary.

You will hear a noise

when the compressor

starts up. The liquids

and gases sealed

within the refrigeration

system may also give

rise to noise, even if

the compressor is not

running and this is

quite normal.

Front edges of the

Freezer may feel warm.

This is normal. These

areas are designed

to be warm to avoid

condensation.

For energy efficiency

testing, it is

recommmended to

remove top shelf and

load food on the shelf

below.Net volume

of your appliance is

declared without top

two flaps and the top

shelf in place.Place two

ice pack ( if provided )

directly on the top of

frozen food to be stored

on top shelf.

• Since hot and humid air

will not directly penetrate

into your product when the

doors are not opened, your

product will optimize itself

in conditions sufficient to

protect your food. Functions

and components such as

compressor, fan, heater,

defrost, lighting, display and

so on will operate according

to the needs to consume

minimum energy under these

circumstances.

5. Operating the product

5.1 Indicator panel

3 7

8109 14

1.On/Off Function:

This function allows you to

make the Fridge turn off when

pressed for 3 seconds.The

fridge could be turned on by

pressing On/Off button for 3

seconds again .

2.On/Off Indicator:

This icon comes on when the

freezer is turned off. All the

other icons turn off.

3.Quick Freeze Function:

Quick Freeze indicator turns on

when the Quick Freeze function

is on. Press Quick Freeze button

again to cancel this function.

Quick Freeze indicator will turn

off and normal settings will be

resumed.

Quick Freeze function will be

cancelled automatically 50

hours later if you do not cancel

it manually. If you want to freeze

a large amount of food, press

Quick Freeze button before you

place the food into the freezer

compartment.

4.Quick Freeze Indicator :

This icon comes on when the Quick

Freeze function is on.

5.Freezer Set Function:

This function allows you

to change the Freezer

compartment temperature

setting. Press this button to

set the temperature of the

freezer compartment to -18,

-19, -20, -21, -22, -23 and -24,

respectively.

6.Freezer Compartment

Temperature Setting Indicator:

Indicates the temperature set

for the Freezer Compartment.

7.Eco Extra Function:

Press the Eco Extra button

press to activate Eco Extra

Function when going on holday

for instance. Freezer will start

operating in the most economic

mode at around 6 hours later

and the economic usage

indicator will turn on when the

function is active. Press the Eco

Extra button to deactivate again

the Eco Extra Function.If door

is opened within the 6 hours

period the Eco Extra Function

will re-set and start again.

8.Eco Extra Indicator:

This icon lights up when this

Function is active.

9.High Temperature/Error

Warning Indicator:

This light comes on during

high temperature failures and

error warnings. If you see this

light is on, please check the

“Recommended Solutions for

the Problems” part from you

manual.

10.Economic Usage Indicator:

This icon comes on when the

Freezer Compartment is set

to -18°C which is the most

economical set value. Economic

Usage Indicator turns off when

the Quick Fridge or Quick

Freeze function is selected.

11.Energy saving function

(display off)

If the product doors are kept

closed for a long time energy

saving function is automatically

activated and energy saving

symbol is illuminated. When

energy saving function is

activated, all symbols on the

display other than energy saving

symbol will turn off. When

the Energy Saving function

is activated, if any button is

pressed or the door is opened,

energy saving function will be

canceled and the symbols on

display will return to normal.

Energy saving function is

activated during delivery from

factory and cannot be canceled.

12.Energy Saving Indicator :

This icon (“-“) lights up when

the Energy Saving Function is

selected.

13.Key Lock Mode:

Press Key Lock button

continuously for 3 seconds. Key

lock icon will light up and key

lock mode will be activated.

Buttons will not function if the

Key Lock mode is active. Press

Key Lock button continuously

for 3 seconds again. Key lock

icon will turn off and the key

lock mode will be exited.

14.Key Lock Indicator:

This icon lights up when the Key

Lock mode is activated.

5.2 Freezing fresh food

• Wrap the food or place them

in a covered container before

putting them in the Freezer.

• Hot food and beverages

must cool down to the room

temperature before putting

them in the Freezer.

• The food that you want to

freeze must be fresh and

within use by date.

• Divided the food into

portions according to your

family’s daily or meal based

consumption needs.

• Pack the food in an airtight

manner to prevent them from

drying even if they are going

to be stored for a short time.

• Materials to be used for

packaging must be tear-

proof and resistant to cold,

humidity, odour, oils and

acids and they must also

be airtight. Moreover, they

must be well closed and

they must be made from

materials that are suitable for

deep-freezers.

• Frozen foods must be used

immediately after they are

thawed and they should

never be re-frozen.

• Do not freeze too large

quantities of food at one

time. The quality of the food

is best preserved when it is

frozen right through to the

core as quickly as possible.

Maximum freezing capacity

(kg/hour) can be found on the

rating place.

• Placing warm food into the

freezer compartment causes

the cooling system to operate

continuously until the food is

frozen solid.

Important Note :

1. If there is a power failu-

re do not open the door.

Frozen food should not be

affected if the failure lasts

for less than 30 hours. If

thefailure is longer, then

the food should be chec-

ked and either eaten im-

mediately or cooked and

then re-frozen.

2. If you find the freezer door

difficult to open just after

you have closed it, don’t

worry. This is due to the

pressure difference which

will equalise and allow the

door to open normally af-

ter a few moments.

3. You will hear a vacuum

sound just after closing

the door. This is quite nor-

mal.

4. When you switch on, the

appliance will not start

immediately, because the

appliance incorporates a

protection device in the

electronics - wait for abo-

ut 5 minutes.

5. If the freezer door is left

open [Or ajar], the door

open alarm will be acti-

vated in a few minutes.

You will hear the audible alarm

‘’beep’’ warning to make you

aware that the door is not shut

fully. As soon as you close the

door, the audible alarm would

cancel itself.

Freezer

Compartment

Setting

Explanations

-18°C This is the normal recommended setting.

-20, -24 or

-24°C

These settings are recommended when the

ambient temperature exceeds 30°C.

Quick Freeze

Use when you wish to freeze your food in a

short time. Your Freezer will return to its

previous mode when the process is over.

5.3 Recommendations for

preserving the frozen food

• Frozen food that you have

purchased should be stored

in accordance with the

frozen food manufacturer's

instructions for a

( 4 star) frozen food storage

compartment.

• Note the following to

ensure that the high quality

achieved by the frozen food

manufacturer and the food

retailer is maintained:

1. Put packets in the free-

zer as quickly as possible

after purchase.

2. Make sure that contents

of the package are label-

led and dated.

3. Check whether the "Use

By" and "Best Before"

dates on the packaging

are exceed or not.

5.4 Placing the food

Freezer

compartment

shelves

Various frozen food such

as meat, fish, ice cream,

vegetables and etc.

5.5 Deep-freeze information

Food must be frozen as rapidly

as possible when they are put in

a Freezer in order to keep them

in good quality.

It is possible to preserve the

food for a long time only at

-18°C or lower temperatures.

You can keep the freshness of

food for many months (at -18°C

or lower temperatures in the

deep freeze).

• Materials necessary for

packaging:

• Cold resistant adhesive tape

• Self adhesive label

• Rubber bands

• Pen

• You can freeze the maximum

amount of fresh food at one

time which is indicated on

rating label of your freezer

5.6 Freezing of Foodstuff

To activate fast freeze function,

please turn the knob to MAX

position. 50 hours after the fast

freeze function was activated,

the appliance with automaticly

switch to normal function. If

there’s no intend to freeze new

fresh food, do not switch the

knob to MAX setting. If the knob

is left at the MAX position, since

appliance is previously turned

to normal running conditions;

in order to activate the Quick

Freeze Function again, please

switch the knob out of MAX

position and then switch it

to MAX again. For the best

possible freezing performance,

the fresh food to be frozen

should be introduced 24 hours

after starting the quick freeze

function.

5.7 Changing the door

opening direction

Door opening direction of your

refrigerator can be changed

according to the place you are

using it. If this is necessary,

please call your nearest

Authorised Service centre,

there will be a charge for door

reversal.

6 . Maintenance

and cleaning

Service life of the product

extends and frequently faced

problems decrease if cleaned at

regular intervals.

WARNING: Unplug the

product before cleaning

it.

• Never use gasoline, benzene

or similar substances for

cleaning purposes.

• Never use any sharp

and abrasive tools, soap,

household cleaners,

detergent and wax polish for

cleaning.

• Dissolve one teaspoon of

Sodium Bicarbonate in half

litre of water. Soak a cloth

with the solution and wrung it

thoroughly. Wipe the interior

of the Freezer with this cloth

and the dry thoroughly.

• Make sure that no water

enters the lamp housing and

other electrical items.

• If you will not use the Freezer

for a long period of time,

unplug it, remove all food

inside, clean it and leave the

door ajar.

• Check regularly that the door

gaskets are clean. If not,

clean them.

• To remove door and body

shelves, remove all of its

contents.

• Remove the door shelves

by pulling them up. After

cleaning, slide them from top

to bottom to install.

• Never use cleaning agents or

water that contain chlorine to

clean the outer surfaces and

chromium coated parts of

the product. Chlorine causes

corrosion on such metal

surfaces

6.1 Avoiding bad odours

Materials that may cause odour

are not used in the production

of our Freezers. However, due

to inappropriate food preserving

conditions and not cleaning the

inner surface of the Freezers

as required can bring forth the

problem of odour. Pay attention

to following to avoid this

problem:

• Keeping the Freezers clean

is important. Food residuals,

stains, etc. can cause odour.

Therefore, clean the Freezers

with Sodium Bicarbonate

dissolved in water every few

months.Never use detergents

or soap.

• Keep the food in closed

containers. Microorganisms

spreading out from uncovered

containers can cause

unpleasant odours.

• Never keep the food that have

passed the best before dates

and spoiled in the Freezer.

6.2 Protecting the

plastic surfaces

Do not put liquid oils or oil-

cooked meals in your Freezer

in unsealed containers as they

damage the plastic surfaces

of the Freezer. If oil is spilled

or smeared onto the plastic

surfaces, clean and rinse the

relevant part of the surface at

once with warm water.

7. Troubleshooting

Check this list before contacting

the service. Doing so will save

you time and money. This list

includes frequent complaints

that are not related to faulty

workmanship or materials.

Certain features mentioned

herein may not apply to your

product.

The refrigerator is not working.

• The power plug is not fully

settled. >>> Plug it in to settle

completely into the socket.

• The fuse connected to the

socket powering the product

or the main fuse is blown. >>>

Check the fuses.

Condensation on the side wall

of the cooler compartment

(MULTI ZONE, COOL, CONTROL

and FLEXI ZONE).

• The door is opened too

frequently >>> Take care not

to open the product’s door too

frequently.

• The environment is too

humid. >>> Do not install

the product in humid

environments.

• Foods containing liquids are

kept in unsealed holders. >>>

Keep the foods containing

liquids in sealed holders.

• The product’s door is left

open. >>> Do not keep the

product’s door open for long

periods.

• The thermostat is set to too

low temperature. >>> Set the

thermostat to appropriate

temperature.

Compressor is not working.

• In case of sudden power

failure or pulling the power

plug off and putting back

on, the gas pressure in the

product’s cooling system is

not balanced, which triggers

the compressor thermic

safeguard. The product will

restart after approximately 6

minutes. If the product does

not restart after this period,

contact the service.

• Defrosting is active. >>>

This is normal for a fully-

automatic defrosting product.

The defrosting is carried out

periodically.

• The product is not plugged

in. >>> Make sure the power

cord is plugged in.

• The temperature setting

is incorrect. >>> Select the

appropriate temperature

setting.

• The power is out. >>> The

product will continue to

operate normally once the

power is restored.

The refrigerator’s operating

noise is increasing while in use.

• The product’s operating

performance may vary

depending on the ambient

temperature variations.

This is normal and not a

malfunction.

The refrigerator runs too often

or for too long.

• The new product may be

larger than the previous one.

Larger products will run for

longer periods.

• The room temperature may

be high. >>> The product will

normally run for long periods

in higher room temperature.

• The product may have been

recently plugged in or a

new food item is placed

inside. >>> The product will

take longer to reach the set

temperature when recently

plugged in or a new food

item is placed inside. This is

normal.

• Large quantities of hot food

may have been recently

placed into the product. >>>

Do not place hot food into the

product.

• The doors were opened

frequently or kept open for

long periods. >>> The warm

air moving inside will cause

the product to run longer.

Do not open the doors too

frequently.

• The freezer or cooler door

may be ajar. >>> Check that

the doors are fully closed.

• The product may be set to

temperature too low. >>> Set

the temperature to a higher

degree and wait for the

product to reach the adjusted

temperature.

• The cooler or freezer door

washer may be dirty, worn

out, broken or not properly

settled. >>> Clean or replace

the washer. Damaged / torn

door washer will cause the

product to run for longer

periods to preserve the

current temperature.

The freezer temperature

is very low, but the cooler

temperature is adequate.

• The freezer compartment

temperature is set to a

very low degree. >>> Set

the freezer compartment

temperature to a higher

degree and check again.

The cooler temperature is

very low, but the freezer

temperature is adequate.

• The cooler compartment

temperature is set to a

very low degree. >>> Set

the freezer compartment

temperature to a higher

degree and check again.

The food items kept in cooler

compartment drawers are

frozen.

• The cooler compartment

temperature is set to a

very low degree. >>> Set

the freezer compartment

temperature to a higher

degree and check again.

The temperature in the cooler

or the freezer is too high.

• The cooler compartment

temperature is set to a

very high degree. >>>

Temperature setting of the

cooler compartment has an

effect on the temperature in

the freezer compartment.

Wait until the temperature

of relevant parts reach the

sufficient level by changing

the temperature of cooler or

freezer compartments.

• The doors were opened

frequently or kept open for

long periods. >>> Do not open

the doors too frequently.

• The door may be ajar. >>>

Fully close the door.

• The product may have been

recently plugged in or a new

food item is placed inside.

>>> This is normal. The

product will take longer to

reach the set temperature

when recently plugged in or

a new food item is placed

inside.

• Large quantities of hot food

may have been recently

placed into the product. >>>

Do not place hot food into the

product.

Shaking or noise.

• The ground is not level or

durable. >>> If the product is

shaking when moved slowly,

adjust the stands to balance

the product. Also make sure

the ground is sufficiently

durable to bear the product.

• Any items placed on the

product may cause noise. >>>

Remove any items placed on

the product.

The product is making noise of

liquid flowing, spraying etc.

• The product’s operating

principles involve liquid and

gas flows. >>> This is normal

and not a malfunction.

There is sound of wind blowing

coming from the product.

• The product uses a fan

for the cooling process.

This is normal and not a

malfunction.

There is condensation on the

product’s internal walls.

• Hot or humid weather

will increase icing and

condensation. This is normal

and not a malfunction.

• The doors were opened

frequently or kept open for

long periods. >>> Do not open

the doors too frequently; if

open, close the door.

• The door may be ajar. >>>

Fully close the door.

There is condensation on the

product’s exterior or between

the doors.

• The ambient weather may be

humid, this is quite normal

in humid weather. >>> The

condensation will dissipate

when the humidity is reduced.

The interior smells bad.

• The product is not cleaned

regularly. >>> Clean the

interior regularly using

sponge, warm water and

carbonated water.

• Certain holders and

packaging materials may

cause odour. >>> Use holders

and packaging materials

without free of odour.

• The foods were placed in

unsealed holders. >>> Keep

the foods in sealed holders.

Micro-organisms may spread

out of unsealed food items

and cause malodour. Remove

any expired or spoilt foods

from the product.

The door is not closing.

• Food packages may be

blocking the door. >>>

Relocate any items blocking

the doors.

• The product is not standing

in full upright position on the

ground. >>> Adjust the stands

to balance the product.

• The ground is not level or

durable. >>> Make sure

the ground is level and

sufficiently durable to bear

the product.

The vegetable bin is jammed.

• The food items may be

in contact with the upper

section of the drawer. >>>

Reorganize the food items in

the drawer.

If The Surface Of The Product

Is Hot.

• High temperatures may be

observed between the two

doors, on the side panels

and at the rear grill while the

product is operating. This is

normal and does not require

service maintenance!Be

careful when touching these

areas.

A WARNING:

If the problem persists after

following the instructions in this

section, contact your vendor or

an Authorised Service. Do not

try to repair the product.

GRUNDIG UK AND IRELAND STANDARD MANUFACTURER

GUARANTEE TERMS AND CONDITIONS

Your new Grundig product is guaranteed against faulty materials,

defective components or manufacturing defects.

The standard guarantee starts from the date of original purchase

of the product, and lasts for a period of thirty six (36) months

unless Beko plc (the “Manufacturer”) agrees to extend the

guarantee for the product in writing.

If you have registered the product within 90 days of purchase by

completing the online registration form, then the standard 36

month guarantee will be extended to 60 months, under the same

terms and conditions as detailed below

If you have any questions about the guarantee on your product

(including how long it is valid), please contact your retailer or our

contact centre on 0333 207 9920 (UK and Northern Ireland) or 01

691 0203 (Republic of Ireland)

This guarantee does not in any way diminish or affect your

statutory rights in connection with the product. This guarantee

is in addition to your statutory rights as a consumer. If you have

any questions about these rights, please contact the retailer from

which you purchased the product. In certain circumstances, it is

possible that your statutory rights may offer additional or higher

levels of protection than those offered under the terms of this

guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials,

defective components or manufacturing defects.

• Functional replacement parts to repair a product.

• The costs of a Grundig Approved Engineer to carry out the

repair.

What is not covered?

• Transit and delivery damage.

• Cabinet or appearance parts, including but not limited to control

knobs, flaps and handles.

• Accessories and/or consumable items including but not limited

to ice trays, scrapers, cutlery baskets, filters and light bulbs.

• Repairs necessary as a direct or indirect result of:

-Accidental damage, misuse or abuse of a product.

-An attempted repair of a product by anyone other than a

Grundig Approved Engineer (the “Engineer”).

-Installation or use of a product where such installation or

use fails to meet the requirements contained in this guarantee or

the User Instructions Booklet.

• Repairstoaproductoperatedatanytimeoncommercial

or non-residential household premises (unless we have previously

agreed to the installation environment).

This guarantee is limited to the cost of repairing the product. To

the extent permitted by law, the Manufacturer does not accept and

will not be held liable for any financial loss incurred in connection

with the failure of any product to operate in accordance with the

expected standards. Such financial loss includes but is not limited

to loss arising from:

• Timetakenoffwork.

• Damagedfood,clothingorotheritems.

• Mealstakenatrestaurantsorfromtakeaways.

• Generalcompensationforinconvenience.

Important Notes

1. Your product is designed and built for domestic household

use only.

2. The guarantee will automatically be void if the product is

installed or is used in commercial or non-residential do-

mestic household premises, unless we have previously

agreed to the installation environment.

3. The product must be correctly installed, located and ope-

rated in accordance with the instructions contained in the

User Instructions Booklet provided with your product.

4. Professional installation by a qualified Electrical Domestic

Appliance Installer is recommended for all Washing

Machines, Dishwashers and Electric Cookers (as incorrect

installation may result in you having to pay for the cost of

repairing the product).

5. Gas Cookers must be professionally installed by a Gas Safe

(or Gas Networks Ireland for Republic of Ireland) registered

gas installer.

6. This guarantee is given in respect of products purchased

and used within the United Kingdom and the Republic of

Ireland.

7. This guarantee is effective from the initial date of purchase

of a new product from an authorised retailer and will be void

if the product is resold.

8. This guarantee does not apply to graded sales (where the

product is purchased as a “second”).

9. Possession of a copy of these terms and conditions does

not necessarily mean that a product has the benefit of this

guarantee. If you have any questions, please call our Call

Centre on the number set out above.

10. The Manufacturer reserves the right to terminate the gua-

rantee if its staff or representatives are subjected to physi-

cal or verbal abuse in the course of carrying out their duti-

es.

11. Optional extras, where available (i.e. extendable feet) are

supplied on a chargeable basis only.

Does Grundig offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer

may at its sole discretion, replace your product with a new product

instead of carrying out a repair. Where a replacement is offered,

this would normally be an identical model but when this is not

possible, a model of similar specification will be provided. The

Manufacturer will cover the costs and arrange for the delivery

of the new product and for the return of the old product. Any

costs related to disconnecting the faulty product and installing

the replacement product will not be borne by the Manufacturer

unless previously agreed to in writing. The original guarantee will

continue to apply to the replacement product; the new product will

not come with a new guarantee.

When will the repair take place?

Our Engineers work Monday to Friday 9.00am to 5.00pm.

Appointments outside these hours may be possible at the sole

discretion of the Manufacturer but cannot be guaranteed. Whilst

our Engineers will endeavour to minimize inconvenience and to

meet requests for specific timed appointments, this cannot be

guaranteed. We will not be liable for delays or if it is unable to

carry out a repair because a convenient appointment cannot be

arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Engineer that

your product is covered by this guarantee with a proof of purchase.

The Manufacturer reserves the right to charge for the reasonable

cost of any service call if:

• You cannot provide evidence that your product is covered by this

guarantee.

• Where a service call has been made and the engineer finds that

there is no fault with your product.

• That your product has not been installed or operated in

accordance with the User Instructions Booklet.

• That the fault was caused by something other than faulty

materials, defective components or manufacturing defects.

• For missed appointments.

Payment of these costs are due immediately upon the Engineer

providing you with an invoice. The Manufacturer reserves the

right to terminate the guarantee if you fail to pay the costs for the

service call in a timely manner.

If you are a resident of the United Kingdom, this guarantee will be

governed by English law and subject to the English Courts, save

where you live in another part of the United Kingdom, in which

case the law and courts of that location will apply.

If you are resident in the Republic of Ireland, this guarantee will be

governed by Irish law and the Irish courts will have jurisdiction.

This guarantee is provided by Beko plc. Beko House, 1 Greenhill

Crescent, Watford, Hertfordshire. WD18 8QU.

Beko plc is registered in England and Wales with company

registration number 02415578.

GRUNDIG UK AND IRELAND ECO INVERTER MOTOR GUARANTEE

TERMS AND CONDITIONS

This 10 year guarantee relates to Grundig products that feature

the Eco Inverter Motor.

The Eco Inverter Motor guarantee terms and conditions are in

addition to our Standard guarantee terms and conditions detailed

in the previous section.

In order to activate the 10 year guarantee you MUST register the

appliance within 90 days of the original purchase date. You can

the online instructions.

Grundig Free standing and Built-in appliances come with a 36

month parts and labour guarantee as standard, which can be

extended to a 60 months parts and labour guarantee by registering

within 90 days of the original purchase date

To make a claim against your Grundig Eco Inverter Motor

Guarantee (the “Guarantee”), all customer and product details

must be registered with Beko plc using the procedure outlined

below.

1. This extra 7 years (or 5 years for appliances registered wit-

hin 90 days of the original purchase date) Guarantee is only

effective after the expiration of the standard manufacturer’s

guarantee.

2. It is only valid for the Eco Inverter motors of selected was-

hing machines, washer-dryers, tumble dryers and dish-

washers. It does not cover any labour charge or any other

components of the product. In addition, it is only valid for

one replacement of the Eco Inverter motor during the extra

7 years (or 5 years for appliances registered within 90 days

of the original purchase date) guarantee period.

3. To activate your guarantee, you MUST register your appli-

ance within 90 days of the original purchase date, by visiting

Grundig.co.uk/register.

4. Customers will receive a unique reference code as proof of

guarantee validation by email or post, which must be quo-

ted at the time of a claim being made.

5. Any repair/replacement of the Eco Inverter motor must only

be carried out by an authorised Grundig Service Agent (the

“Service Agent”).

6. Labour for the repair/replacement of the Eco Inverter motor

is not included in this guarantee and is chargeable directly

by the Service Agent.

7. Any additional components fitted to the product at any time

will not be covered by this guarantee and will be chargeable

directly by the Service Agent.

8. The guarantee is not transferable and cannot be exchanged

for cash.

9. There are no alternative or additional offers to this

Guarantee.

10. The guarantee is exclusive of the manufacturer’s standard

guarantee.

11. The Terms and Conditions shown above are in addition to

the standard terms and conditions of your product guaran-

tee. Please read and refer to such Terms and Conditions

when making any claim.

12. We may use the information you provide for marketing

purposes and to analyse your purchasing preferences. We

may keep your information for a reasonable period for these

purposes in accordance with the applicable Data Protection

Laws and General Data Protection Regulations (GDPR). You

can opt into this service during the registration process.

Further details are available at http://www.Grundig.co.uk/

cookie-and-privacy.

13. These Terms and Conditions are governed by the laws

of England and Wales; manufacturer: Beko plc, Beko

House, 1 Greenhill Crescent, Watford WD18 8QU. Company

Registration Number: 02415578.

HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase

details in a safe place; you will need to have this documentation

available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you

will need this information when you call us, or to use our online

services. When you call us you may be required to input your serial

number into your telephone keypad. For help please visit grundig.

co.uk/support/model-finder

• The product model number is printed on the Operating

Instruction Booklet / User guide

• The product model and serial number is printed on the Rating

Label affixed to the appliance.

• The Retailer (Purchased from) and Date of purchase will be

printed on your purchase receipt or other proof of purchase

paperwork

Recording of these details alone will not count as proof of

purchase. A valid proof of purchase is required for requesting

service under guarantee.

Model number Serial number Purchased from Date of purchase

For service under guarantee or for product advice please call our

Contact centre

Before requesting service please check the troubleshooting guide

in the Operating Instructions booklet, as a charge may be levied

where no fault is found, and even though your product may still be

under guarantee.

After arranging service the area around the product must be

easily accessible to the Engineer, without the need for cabinets or

furniture to be removed or moved.

It is your responsibility to ensure our Engineers have a clean and

safe environment to carry out any repairs.

Please have your Model number and Serial number available

when you call us, as you may be required to input your serial

number into your telephone keypad during your call.

UK Mainland & Northern Ireland:

0333 207 9920

Landline or mobile calls to 0333 numbers cost no more than calls

to geographic numbers 01 or 02, and are charged at the basic

rate. Calls from landlines and mobiles are included in free call

packages but please check with your telephone service provider

for exact call charges.

Republic of Ireland:

01 691 0203

Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the

instructions contained within the extended guarantee agreement

document, otherwise please call us using the appropriate number

above, where service can be obtained at a charge.

Should you experience any difficulty in obtaining service please call

us on

0333 207 9920 or 01 691 0203

Send us a secure message through our online contact us form.

Please visit our website, click Contact Us and choose a product

support topic from the list of options. Complete the required details

and click send message.

Product registrations

For UK and Republic of Ireland product registrations please visit

grundig.co.uk/register.

Notes

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