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If you model number is 182020, 182021, 182025, 180150, 180151, 182014, 182036, FR-6975,
FR-6979LF, FR-6980, FR-6980B, FR-6981SY, FR-6985PR or PD-8712PR then please see the error
messages below:
Error Code
Cause
Solution
E1
Thermostat sensor fault.
Please visit
https://www.princesshome.eu/en-
gb/customerservice/warranty-
repairs to file a warranty claim.
Where can I find my model number ?
The model number is usually found on either the bottom or the back of the unit on the
information sticker, for example please see picture below.
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