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Troubleshooting
Problem Possible Cause Corrective Action
Tool fails to operate Possible clogging Remove the isolator key:
Check underneath the garden
p
roduct and clear out as necessary
(
always wear gardening gloves)
Battery not fully charged Charge the battery
Battery not inserted (properly) Insert the battery
Grass too long Increase height of cut and tilt
product to reduce starting
load
M
otor protector has activated Allow motor to cool and increase
h
eight of cut
Battery too hot/cold Allow to cool/warm
Isolator key not inserted correctly/fully Fit correctly
T
here is a short delay in the motor Hold On/Off switch for 1 – 3 secs
starting after engaging the On/Off switch to start motor
Motor starts and stops Battery not fully charged Charge the battery
immediately Isolator key not inserted correctly/fully Fit correctly
Battery not inserted (properly) Insert the battery
Battery too hot/cold Allow to cool/warm
Increase height of cut
Tool functions Internal wiring of product Contact Service Agent
intermittently damaged
Motor protector has activated Allow motor to cool and increase
height of cut
Product leaves Height of cut too low Increase height of cut
ragged finish Cutting blade blunt Replace the blade
and/or Possible clogging Check underneath the garden
Motor labours product and clear out as necessary
(always wear gardening gloves)
Blade fitted upside down Refit blade correctly
Area of cut (battery Height of cut too low Increase height of cut and walk slower
duration) not large Grass too high Increase height of cut and walk slower
enough Grass wet or damp Wait until grass is dry and walk slower
Grass is dense Increase height of cut, walk slower
and cut more frequently
An additional battery can be purchased Contact Service Agent
from an authorised customer service agent.
Cutting blade not Cutting blade obstructed Switch off product
rotating while garden Clear obstruction (always wear
product switched on gardening gloves)
Blade nut/bolt loose Tighten blade nut/bolt (15 Nm)
Excessive vibrations/ noise Blade nut/bolt loose Tighten blade nut/bolt (15 Nm)
Cutting blade damaged Replace the blade
No charging procedure Battery contacts contaminated Clean the battery contacts (e.g. by
possible inserting and removing the battery
several times) or replace the battery
The battery is defective, due to a Replace the battery
disconnection in the battery
The charger control light Mains plug of battery charger not Insert mains plug (fully) into the
does not light up after plugged in (properly) socket outlet
inserting the mains plug Socket outlet, mains cable or battery Check the mains voltage and if
into the socket charger defective necessary, have the battery
charger checked by an authorized
customer service station for power
tools
ENGLISH - 5
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