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27Solving problems yourself
DE
GB
FR
NL
PL
RU
Problem Cause Remedy
Coffee does not have
“foam”
Brewing unit is plugged Remove and clean brewing unit
(Chapter 8.6.). Replace brewing
unit and perform a system
cleaning (Chapter 8.4).
Unsuitable coffee type Change coffee type
Beans are no longer
roast-fresh
Use fresh beans
Loud noise in the
coffee grinder
Grind fineness not adapted to
coffee beans
Optimise grind fineness
(Chapter 7.2.)
Foreign matter in the grinder,
e.g. small stones
Call NIVONA service telephone;
ground coffee can still be used
The display shows
Error 8 Service Tel
The drive cannot properly
position the brewing unit
Switch off the machine and pull
out the plug. Plug it back in and
switch on the machine. If the
machine is ready for operation,
remove and clean the brewing
unit (Chapter 8.6.).
Despite emptied and
inserted containers,
the display shows
Empty trays
Gap between the contacts at
the rear end of the drip pan
is dirty
Clean gap between the contacts
with water and some detergent
as well as a brush, then dry
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