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Problem Cause Solution
The rice is
cooked too soft.
Too much water was used for
cooking rice.
Make sure you add water according to the
scale on the inside of the inner pot (see
chapter ‘Using the appliance’).
HD4738/HD4733 only: You
have set the function selection
switch to CONGEE.
See chapter ‘Using the appliance’.
The rice is
scorched.
The rice has not been rinsed
well.
Rinse the rice until water runs clear.
The rice cooker
does not
automatically
switch to keep-
warm mode.
The temperature control is
defective.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
HD4738/4733: You have set
the function selection switch
to CONGEE. At the end of
the congee cooking process,
the rice cooker does not
switch to the keep-warm
mode.
12
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