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30 31
Owner’s ManualOwner’s Manual
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
RESOLUTION
Difculty
closing lid.
Silicone Gasket
may not be placed
correctly. Floater Valve
may be blocking the
push rod.
Place the Silicone Gasket correctly.
Push the Floater Valve to the
correct position.
Difculty
opening lid.
There may still be
pressure remaining in
the pot.
Check to see if Floater Valve
or Pressure Indicator is still up,
indicaitng there is still pressure
inside. If Floater Valve or Pressure
Indicator is still up, turn Pressure
Release Switch to "OPEN" and
allow all remaining hot steam to
be released.
Gas leakage
from cooker lid.
Some ingredients
may get stuck to
the Silicone Gasket.
Silicone gasket may
be broken.
Clean the Silicone Gasket.Make
sure that the lid is close see
"Care and Maintenance"
Gas leakage
from the
Floater Valve.
Some ingredients may
stick to the Floater
Valve’s sealing circle.
The Floater Valve’s
sealing circle may
be broken.
Clean the Anti-Clog Filter. The
Floater Valve’s sealing circle may
need to be replaced.
Floater Valve
does not
raise up.
There may not be
enough ingredients/
water to generate
enough pressure.
Gas leakage from
lid or Pressure
Release Valve.
Ingredients or water need to be at
minimum level.
Unit may need to be sent
to the manufacturer.
Pressure not
building up
The lid is not properly
locked in place.
Take the Lid off and retry. Hold Lid,
lower it, and turn clockwise to lock.
LED panel will light up and display
that Sure Lock™ Safety Feature is
activated. Pressure will start building
up after that.
If the unit needs to be replaced or returned to the manufacturer,
please contact our Customer Service Department at:
1-877-689-2838 • help@nuwavenow.com
TROUBLESHOOTING (Continued)
Contact Customer Service if the pressure cooker displays
any of these error codes:
Code
Error
E1 E2 E3 E4
Sensor circuit
is broken
Circuit short Overheat
Signal switch
is broken
WARNING
Please immediately unplug and contact Customer Service
Department if you experience other problems.
1-877-689-2838 or help@nuwavenow.com
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