Please read this manual first!
Dear Customer,
We hope that your product, which has been produced in a 1st-class
manufacturing facility and checked under the most meticulous quality control
procedures, will provide you with years of good service.
For this, we recommend you to carefully read the entire manual of your product
before using it and keep it at hand for future reference.
This manual
• Will help you use your appliance quickly and safely.
• Read the manual before installing and operating your product.
• Follow the instructions, especially those for safety.
• Keep the manual in an easily accessible place as you may need it later.
• Besides, read also the other documents provided with your product.
Please note that this manual may be valid for other models as well.
Symbols and their descriptions
This instruction manual contains the following symbols:
C Important information or useful usage tips.
A Warning against dangerous conditions for life and property.
B Warning against electric voltage.
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1 Your refrigerator 4
For models with water dispenser .......7
Electrical Requirements .....................7
Warning! This Appliance Must Be
Earthed .............................................8
Energy Saving Tips ............................9
Compliance with WEEE Directive and
Disposing of the Waste Product: .......9
Compliance with RoHS Directive: ....10
Package information ........................10
3 Installation 11
Points to be considered when re-
transporting your refrigerator ...........11
Before operating your refrigerator ....11
Electric connection ..........................11
Disposing of the packaging .............12
Disposing of your old refrigerator .....12
Placing and Installation ....................12
Important .........................................13
Installation Instructions ....................13
Reversing The Doors .......................15
Installation Instructions - Detailed Step
By Step ...........................................17
4 Before operating 23
5 Using your refrigerator 24
Temperature setting button ..............24
Storing the frozen food ....................24
Defrosting .......................................24
LED indicators and control panel .....25
6 Maintenance and cleaning 26
7 Do's and Don'ts 27
8 Guarantee Details 29
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C Figures that take place in this instruction manual are schematic and may not
correspond exactly with your product. If the subject parts are not included in the
product you have purchased, then it is valid for other models.
2
2
1
1 Your refrigerator
1. Fast freeze compartment
2. Frozen food compartments
Congratulations on your choice of a BLOMBERG quality Appliance which has
been designed to give you service for many years.
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2 Warnings
• DO NOT connect
your appliance to the
electricity supply until
all packing and transit
protectors have been
removed.
• Leave to stand for at
least 4 hours before
switching on to allow
compressor oil to settle if
transported horizontally.
• If you are discarding an
old refrigerator with a
lock or latch fitted to the
door, disable the lock/
latch, ensure that it is
left in a safe condition to
prevent the entrapment
of young children.
• This appliance must only
be used for its intended
purpose i.e the storing of
edible foodstuff.
• Do not dispose of the
appliance on a fire.
At BLOMBERG, the
care and protection of
our environment is an
ongoing commitment.
This appliance which
is among the latest
range introduced is
particularly environment
friendly. Your appliance
contains non CFC /
HFC natural substances
in the cooling system
(Called R600a) and in
the insulation (Called
cyclopentane) which are
potentially flammable
if exposed to fire.
Therefore, take care
not to damage, the
cooling circuit / pipes
of the appliance in
transportation and in
use. In case of damage
do not expose the
appliance to fire or
potential ignition source
and immediately ventilate
the room where the
appliance is situated.
• We suggest you contact
your local authority for
disposal information and
facilities available.
• To obtain the best
possible performance
and trouble free
operation from your
appliance it is very
important to carefully
read these instructions.
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• On delivery, check to
make sure that the
product is not damaged
and that all the parts
and accessories are in
perfect condition.
• Ensure that the
plug remains readily
accessible. Do not use
multiple adapter or
extension cable.
• Failure to observe
these instructions may
invalidate your right to
free service during the
guarantee period.
• Keep ventilation
openings, in the
appliance enclosure or
in the built-in structure,
clear of obstruction.
• Do not use mechanical
devices or other means
to accelerate the
defrosting process,
other than those
recommended by the
manufacturer.
• Do not damage the
refrigerant circuit.
• Do not use electrical
appliances inside
the food storage
compartments of the
appliance, unless
they are of the type
recommended by the
manufacturer.
• We suggest you keep
these instructions in
a safe place for easy
reference.
• This appliance can
be used by children
aged from 8 years and
above and persons
with reduced physical,
sensory or mental
capabilities or lack
of experience and
knowledge if they have
been given supervision
or instruction concerning
use of the appliance
in a safe way and
understand the hazards
involved.
• Children should be
supervised to ensure
that they do not play with
the appliance.
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For models with water
dispenser
• Pressure for cold water
inlet shall be maximum
90 psi (6.2 bar). If your
water pressure exceeds
80 psi (5.5 bar), use a
pressure limiting valve
in your mains system. If
you do not know how
to check your water
pressure, ask for the
help of a professional
plumber.
• If there is risk of water
hammer effect in your
installation, always
use a water hammer
prevention equipment in
your installation. Consult
Professional plumbers
is you are not sure
that there is no water
hammer effect in your
installation.
• Do not install on the
hot water inlet. Take
precautions against
of the risk of freezing
of the hoses. Water
temperature operating
interval shall be 33°F
(0.6°C) minimum and
100°F (38°C) maximum.
• Use drinking water only.
Electrical
Requirements
Before you insert the plug
into the wall socket make
sure that the voltage and
the frequency shown on
the rating plate inside the
appliance corresponds to
your electricity supply.
Rating label is on the left
hand side of inner liner.
We recommend that this
appliance be connected
to the mains supply via a
suitable switched
and fused socket. The
appliance must be
positioned so that the plug
is accessible.
Should the mains lead
of the appliance become
damaged or should it need
replacing at any time,
it must be replaced by a
special purpose made
mains lead which can
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only be obtained from a
BLOMBERG Authorised
Service Agent.
Warning! This
Appliance Must Be
Earthed
If the fitted moulded plug
is not suitable for your
socket, then the plug
should be cut off and an
appropriate plug fitted.
Destroy the old plug which
is cut off as a plug with
bared cord could cause
a shock hazard if inserted
into a socket elsewhere in
the house.
The moulded plug on this
appliance incorporates
a 13 A fuse. Should the
fuse need to be replaced
FITTED WITH
BS 1362 13A FUSE ALWAYS
FIT BS 1362 REPLACEMENT
CARTRIDGE FUSE
GREEN &
YELLOW
OR
GREEN
N
BLUE
OR
BLACK
L
BROWN
OR
RED
22mm.
6mm.
6mm.
6mm.
32mm.
12mm.
FUSE
CORD GRIP
an ASTABEAB approved
BS 1362 fuse of the same
rating must be used. Do
not forget to refit the fuse
cover. In the event of losing
the fuse cover the plug
must not be used until a
replacement fuse cover
has been fitted. Colour
of the replacement fuse
cover must be the same
colour as that visible on
the pin face of the plug.
Fuse covers are available
from any good electrical
store.
Important! Fitting A
Different Plug
As the colours of the
wires in the mains lead
of this appliance may
not correspond with
the coloured markings
identifying the terminals
in your plug proceed as
follows: (See diagram).
1. Connect the green-
yellow or green (Earth)
wire to the terminal in the
plug marked ‘E’ or with
the symbol or coloured
green and yellow or
green.
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2. Connect the blue
(Neutral) wire to the
terminal in the plug
marked ‘N’ or coloured
black.
3. Connect the brown
(Live) wire to the terminal
in the plug marked ‘L’ or
coloured red.
4. With alternative plugs
a 13 A fuse must be
fitted either in the plug or
adaptor or in the main
fuse box. If in doubt
contact a qualified
electrician.
Energy Saving Tips
1. Ensure your appliance
is installed in a well
ventilated area.
2. Ensure the time
between buying chilled/
frozen food and placing
them in your appliance
is kept at minimum,
particularly in summer.
We recommend you use
a cool bag or a special
carrier bag to carry
perishable food.
3. Do not leave the door (s)
of your appliance open
longer than necessary
and ensure they are
closed properly after
each opening.
4. Defrost frozen food in
the fridge, so that frozen
food acts as an ice pack
to assist cooling in fridge.
Compliance with
WEEE Directive and
Disposing of the Waste
Product:
T h i s p r o d u c t
complies with EU
WEEE Directive
( 2 0 1 2 / 1 9 / E U ) .
This product
bears a classification
symbol for waste electrical
and electronic equipment
(WEEE).This product has
been manufactured with
high quality parts and
materials which can be
reused and are suitable
for recycling. Do not
dispose of the waste
product with normal
domestic and other
wastes at the end of its
service life. Take it to the
collection center for the
recycling of electrical and
electronic equipment. Please
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consult your local
authorities to learn about
these collection centers.
Compliance with RoHS
Directive:
The product you have
purchased complies
with EU RoHS Directive
(2011/65/EU). It does
not contain harmful and
prohibited materials
specified in the Directive.
Package information
Packaging materials of the
product are manufactured
from recyclable materials
in accordance with our
National Environment
Regulations. Do not
dispose of the packaging
materials together with the
domestic or other wastes.
Take them to the packaging
material collection points
designated by the local
authorities.
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3 Installation
BPlease remember that the
manufacturer shall not be held liable if
the information given in the instruction
manual is not observed.
Points to be considered
when re-transporting your
refrigerator
1. Your refrigerator must be
emptied and cleaned prior to any
transportation.
2. Shelves, accessories, crisper and etc.
in your refrigerator must be fastened
securely by adhesive tape against any
jolt before repackaging.
3. Packaging must be tied with thick
tapes and strong ropes and the
rules of transportation printed on the
package must be followed.
Please do not forget…
Every recycled material is an
indispensable source for the nature
and for our national resources.
If you wish to contribute to recycling
the packaging materials, you can
get further information from the
environmental bodies or local
authorities.
Before operating your
refrigerator
Before starting to use your refrigerator
check the following:
1. Is the interior of the refrigerator dry
and can the air circulate freely in the
rear of it?
2. Please install the 2 plastic wedges
as illustrated in the figure. Plastic
wedges will provide the required
distance between your refrigerator
and the wall in order to allow the air
circulation. (The illustrated figure is
only an example and does not match
exactly with your product.)
3. Clean the interior of the refrigerator as
recommended in the “Maintenance
and cleaning” section.
4. Plug the refrigerator into the wall
outlet. When the fridge door is open,
the fridge compartment interior light
will come on.
5. You will hear a noise as the
compressor starts up. The liquid and
gases sealed within the refrigeration
system may also give rise to noise,
even if the compressor is not running
and this is quite normal.
6. Front edges of the refrigerator may
feel warm. This is normal. These
areas are designed to be warm to
avoid condensation
Electric connection
Connect your product to a grounded
socket which is being protected by a
fuse with the appropriate capacity.
Important:
•Theconnectionmustbeincompliance
with national regulations.
• Thepowercableplugmustbeeasily
accessible after installation.
•Thespecifiedvoltagemustbeequalto
your mains voltage.
•Extensioncablesandmultiwayplugs
must not be used for connection.
BA damaged power cable must be
replaced by a qualified electrician.
BProduct must not be operated before
it is repaired! There is danger of
electric shock!
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Disposing of the packaging
The packing materials may be
dangerous for children. Keep the
packing materials out of the reach
of children or dispose of them by
classifying them in accordance with the
waste instructions. Do not dispose of
them along with the normal household
waste.
The packing of your refrigerator is
produced from recyclable materials.
Disposing of your old
refrigerator
Dispose of your old refrigerator without
giving any harm to the environment.
• You may consult your authorised
dealer or waste collection center of
your municipality about the disposal
of your refrigerator.
Before disposing of your refrigerator, cut
out the electric plug and, if there are
any locks on the door, make them
inoperable in order to protect children
against any danger.
Placing and Installation
A If the entrance door of the room
where the refrigerator will be
installed is not wide enough for the
refrigerator to pass through, then call
the authorised service to have them
remove the doors of your refrigerator
and pass it sideways through the
door.
1. Install your refrigerator to a place that
allows ease of use.
2. Keep your refrigerator away from heat
sources, humid places and direct
sunlight.
3. There must be appropriate air
ventilation around your refrigerator
in order to achieve an efficient
operation. If the refrigerator is to be
placed in a recess in the wall, there
must be at least 5 cm distance with
the ceiling and at least 5 cm with
the wall. If the floor is covered with
a carpet, your product must be
elevated 2.5 cm from the floor.
4. Place your refrigerator on an even
floor surface to prevent jolts.
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Important
Installation Instructions
1. To avoid a hazard due to instability
of the appliance, it must be fixed in
accordance with the instructions.
2. Do not operate this applliance unless
installed to furniture.
3. The appliance should be located
on a smooth surface. The four front
and back feet can be adjusted
as required. To ensure that, your
appliance is standing upright adjust
the four front and back feet by turning
clockwise or anti-clockwise, until
the product is in firm contact with
the floor. Correct adjustment of feet
avoids excessive vibration and noise.
4. Refer to «Cleaning and Care» section
to prepare your appliance for use.
To avoid any loss in performance,
air suction channels should not be
obstructed. (140 cm2) Minimum
distance between the wall and the
appliance must be at least 10 mm.
5. The appliance must be protected
against rain, moisture and other
atmospheric influences.
Important: Care must be taken“
while cleaning / carrying the appliance
to avoid touching the bottom of the
condenser metal wires at the back of
theappliance as you might injure your
fingers and hands.
Important: This appliance is“
not designed for stacking with any
otherappliance.When positioning your
appliance, take care not to damage
your flooring, pipes,wall coverings etc.
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30 mm
40 mm 40 mm
Wall
30 mm
Appliance
To avoid any loss in performance, air suction channels should not be obstructed.
(140 cm2)
Minimum distance between the wall and the appliance must be at least 30 mm.
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Reversing The Doors
Follow the step by step instructions
and the diagram below. Numbers in
brackets refer to diagrams.
1. Switch off at the socket outlet and
pull out the mains plug.
2. Remove all food, loose items and
fittings from inside the appliance and
door shelves.
3. Unscrew the bolts and remove the
upper and bottom hinges from the
cabinet and door. (1) (2)
4. Remove stoppers. (3) (4)
5. Fit the stoppers on the opposite side.
(5) (6)
6. Reposition the upper hinge on the
opposite side as bottom hinge (7)
7. Reposition the bottom hinge on the
opposite side as upper hinge. (8)
Locate the door and tighten the bolts
fixing the door.
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1
2
4
3
11
12
7
8
1
2
6
5
9
10
11
12
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Installation Instructions - Detailed Step By Step
A
545
595
598
A (mm) 813 - 863 mm
B (mm) 820 - 870 mm
C (mm) 100 - 150 mm
NOTE
1) Height of the product can be adjusted by the help of adjustable feet (front and back) to fit the furniture niche
height (B).
2) Do not operate this appliance until it has been installed in the furniture.
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1
4
2
3
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40 + A
505
B
6
5
min. 4 mm
E = 3 mm is recommended.
Note:
1. These dimensions are valid for products,which are hinged on right hand side.
2. When door opening direction is reversed, mirror image of this instruction should be
considered. That is, dimensions should be considered for opposite sides.
B
E E
Top view
Front view
A
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7
8
7
10 11
12 13
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16
14
15
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4 Before operating
Final Check
Before you start using the freezer
check that:
1. The feet have been adjusted and the
product is level.
2. The interior is dry and air can circulate
freely at the rear.
3. Clean the interior as recommended
under "CLEANING AND CARE."
4. Insert the plug into the wall socket
and switch on the electricity supply.
Avoid accidental disconnection by
taping over the switch.
5. You will hear a noise as the
compressor starts up. The liquid and
gases sealed within the refrigeration
system may also give rise to noise,
whether the compressor is running
or not which is quite normal.
6. Front edges of the cabinet may feel
warm. This is normal. These areas
aredesigned to be warm to avoid
condensation.
7. Do not load the appliance
immediately it is switched on. Wait
until the correct storage temperature
has been reached. We recommend
that you check the temperature
with an accurate thermometer
(see; Temperature Control and
Adjustment).
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5 Using your refrigerator
Temperature setting button
The interior temperature of your
refrigerator changes for the following
reasons;
• Seasonaltemperatures,
• Frequentopeningofthedoorand
leaving the door open for long
periods,
• Foodputintotherefrigerator
without cooling down to the room
temperature,
• Thelocationoftherefrigeratorinthe
room (e.g. exposing to sunlight).
You may adjust the varying interior
temperature due to such reasons by
using the thermostat. If the ambient
temperature is higher than 32°C, turn
the thermostat button to maximum
position.
Storing the frozen food
Prepacked commercially frozen
food should be stored in accordance
with the frozen food manufacturer's
instructions for a frozen food
storage compartment.
The freezing area is marked with
symbol on the door liner.
To ensure that the high quality achieved
by the frozen food manufacturer and the
food retailer is maintained the following
should be remembered:
1. Put packets in the freezer as quickly
as possible after purchase.
2. Do not exceed "Use By", "Best
Before" dates on the packaging.
3. Please note that drawers, baskets,
flaps, trays are all removable.
Defrosting
Defrost twice a year or when a frost
layer of around 7 mm (1/4") has formed.
To start defrosting procedure turn the
thermostat knob to zero position
(Alternatively you may switch off the
freezer at the socket outlet and pull out
the mains plug.)
All food should be wrapped in several
layers of newspaper and stored in a
cool place (e.g. fridge or larder).
Remove all freezer drawers.The
special defrost collection basin collects
the defrost water. Therefore defrosting
can be conducted without mess.
Containers full of warm water may be
placed carefully in the freezer to speed
up the defrosting.
Do not use pointed or sharp edged
objects such as knives, forks to remove
the frost.
Never use hairdryers, electrical heaters
and other similar electrical
appliances for defrosting.
When defrosting has finished, sponge
out any defrost water which collects at
the bottom of the freezer and dry the
interior thoroughly. Turn the thermostat
knob to mid point. Close the freezer
door. Insert the plug into the wall socket
and switch on the electricity supply.
Don't forget to tape over the switch to
avoid accidental disconnection.
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LED indicators and control
panel
LED indicators in the front section of
your refrigerator are intended to help
you in monitoring the operation of your
appliance.
Keep your food in the refrigerator in a
safe manner by monitoring and using
these LEDs and controls as explained
below:
Fast Freeze Button (1):
Used to freeze the food fastly.
Compressor may not operate
immediately but after some time when
the button is pressed and this is quite
normal.
Thermostat Setting Button (2):
Used to set your refrigerator between
minimum and maximum values.
Orange LED (3):
Lights up when the fast freeze
button on the LED panel is pressed.
In this case, your refrigerator operates
continuously.
Press the button again when the food
you would like to fast freeze comes to
the desired temperature and the orange
LED will turn off.
Green LED (4):
Lights up continuously after plugging
in your refrigerator.
Red LED (5):
It warns you by lighting up continuously
when your refrigerators start to
operates, if not enough cooling effect is
obtained, when the door remains open
for a long time and when excessive
food is loaded.
If the red LED lights up continuously
when the conditions stated in the
adjacent column do not exist, then call
our Authorized Service.
1 2 5 4 3
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6 Maintenance and cleaning
• We recommend that you switch off
the appliance at the socket outlet
and pull out the mains plug before
cleaning.
• Never use any sharp abrasive
instrument, soap, household
cleaner, detergent and wax polish for
cleaning.
• Use luke warm water to clean the
cabinet of the appliance and wipe it
dry.
• Use a damp cloth wrung out in
a solution of one teaspoon of
bicarbonate of soda to one pint of
water to clean the interior and wipe
it dry.
• Excess deposit of ice should be
removed on a regular basis using
the handle of a spoon. Large
accumulation of ice will impair the
performance of the freezer.
• If the freezer is not going to be used
for a long period of time switch it
off,remove all food, clean it and leave
the door ajar.
• To remove a drawer, pull it as far as
possible, and then tilt it upwards, and
then pull it out completely.
• Any dust that gathers on the
condenser, which is located at
the back of the freezer, should be
removed once a year with a vacuum
cleaner.
• Check door seals regularly to ensure
they are clean and free from food
particles..
• Never :
• Clean the worktop with unsuitable
material; eg petroleum based
products.
• Subject it to hot temperatures in any
way, Scour, rub etc., with abrasive
material.
ANever use cleaning agents or water
that contain chlorine to clean the
outer surfaces and chromium coated
parts of the product. Chlorine causes
corrosion on such metal surfaces.
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7 Do's and Don'ts
Do- Clean your appliance regularly
(See “Cleaning and Care”)
Do- Keep raw meat and poultry below
cooked food and dairy products.
Do- Take off any unusable leaves on
vegetables and wipe off any soil.
Do- Leave lettuce, cabbage, parsley
and cauliflower on the stem.
Do- Wrap cheese firstly in greaseproof
paper and then in a polythene bag
excluding as much air as possible.
For best results take out of the fridge
compartment an hour before eating.
Do- Wrap raw meat and poultry
loosely in polythene or aluminium foil.
This prevents drying.
Do- Wrap fish and offal in polythene
bags.
Do- Wrap food which have a strong
odour or can dry out in polythene bags,
aluminium foil or place in an airtight
container.
Do- Wrap bread well to keep it fresh.
Do- Chill white wines, beer, lager and
mineral water before serving.
Do- Check contents of the freezer
every so often.
Do- Keep food for as short a time as
possible and adhere to “Best Before”,
“Use by” etc. dates.
Do- Store commercially frozen food in
accordance with the instructions given
on the packets that you buy.
Do- Always choose high quality fresh
food and be sure it is thoroughly clean
before you freeze it.
Do- Prepare fresh food for freezing in
small portions to ensure rapid freezing.
Do- Wrap all food in aluminium foil
or freezer quality polythene bags and
make sure any air is excluded.
Do- Wrap frozen food when you buy
it and put it in to the freezer as soon as
possible.
Do- Defrost food in the fridge
compartment.
Do- Remove ice cream from the
freezer 10-20 minutes before serving.
Don’t- Store bananas in your fridge
compartment.
Don’t- Store melon in your fridge. It
can be chilled for short periods as long
as it is wrapped to avoid it flavouring
other food.
Don’t- Store poisonous or any
dangerous substances in your
appliance. It has been designed for the
storage of edible foodstuffs only.
Don’t- Consume food which has been
stored for an excessive time in the
fridge.
Don’t- Store cooked and fresh food
together in the same container. They
should be packaged and stored
seperately.
Don’t- Let defrosting food or food
juices drip onto food.
Don’t- Leave the door open for long
periods as this will make the appliance
more costly to run and cause excessive
ice formation.
Don’t- Put hot food into the appliance.
Let it cool down first.
Don’t- Put liquid-filled bottles or sealed
cans containing carbonated liquids into
the freezer as they may burst.
Don’t- Exceed the maximum freezing
loads (6 kg in any 24 hours) when
freezing fresh food.
Don’t- Give children ice-cream and
water ices direct from the freezer. The
low temperature may cause ‘freezer
burns’ on lips.
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Don’t- Freeze fizzy drinks.
Don’t- Try to keep frozen food which
has thawed, it should be eaten within
24 hours or cooked and refrozen.
Don’t- Remove items from the freezer
with wet hands.
Don’t- Close the freezer door before
placing the compartment cover in its
place.
Don’t- Leave frozen food at room
temperature to thaw; the best way to
defrost food is to put it in the fridge
to thaw slowly. Make sure you avoid
defrosting food or food juices drip onto
other food.
Problem Solvıng
If the appliance does not operate
when switched on, check whether:
• The plug is inserted properly in the
socket and that the power supply is
on. (To check the power supply to
the socket, plug in another appliance)
• The fuse has blown/circuit breaker
has tripped/main distribution switch
has been turned off.
• The temperature control has been set
correctly and not to “0” (OFF)
• New plug is wired correctly if you
have changed the fitted moulded
plug.
If the appliance is still not operating
after the above checks, please refer to
the section on “How To Obtain Service”.
Please ensure that above checks have
been made as a charge will be made if
no fault is found.
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8 Guarantee Details
Guarantee Details
Your new Blomberg product is guaranteed against faulty materials, defective
components or manufacturing defects. The guarantee starts from the date of
original purchase of the product for a period of three (3) years, unless Beko plc
(the “Manufacturer”) agrees to extend the guarantee for the product in writing. If
you have any questions about the guarantee on your product (including how long
it is valid), please contact your retailer or our Call Centre on 0333 207 9870.
This guarantee does not in any way diminish or affect your statutory rights in
connection with the product. This guarantee is in addition to your statutory rights
as a consumer. If you have any questions about these rights, please contact
the retailer from which you purchased the product. In certain circumstances, it is
possible that your statutory rights may offer additional or higher levels of protection
than those offered under the terms of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective
components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Blomberg Approved Engineer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and
handles.
• Accessories and/or consumable items including but not limited to ice trays,
scrapers, cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:
- Accidental damage, misuse or abuse of a product.
- An attempted repair of a product by anyone other than a Blomberg
Approved Engineer (the “Engineer”).
- Installation or use of a product where such installation or use fails to meet
the requirements contained in this guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or non-residential
household premises (unless we have previously agreed to the installation
environment).
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This guarantee is limited to the cost of repairing the product. To the extent
permitted by law, Beko plc (the “Manufacturer”) does not accept and will not
be held liable for any financial loss incurred in connection with the failure of any
product to operate in accordance with the expected standards. Such financial
loss includes but is not limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
Important Notes
• Your product is designed and built for domestic household use only.
• The guarantee will automatically be void if the product is installed or is used in
commercial or non-residential domestic household premises, unless we have
previously agreed to the installation environment.
• The product must be correctly installed, located and operated in accordance with
the instructions contained in the User Instructions Booklet provided with your
product.
• Professional installation by a qualified Electrical Domestic Appliance Installer is
recommended for all Washing Machines, Dishwashers and Electric Cookers (as
incorrect installation may result in you having to pay for the cost of repairing the
product).
• Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks
Ireland for Republic of Ireland) registered gas installer.
• This guarantee is given in respect of products purchased and used within the
United Kingdom and the Republic of Ireland.
• This guarantee is effective from the initial date of purchase of a new product from
an authorised retailer and will be void if the product is resold.
• This guarantee does not apply to graded sales (where the product is purchased
as a “second”).
• Possession of a copy of these terms and conditions does not necessarily mean
that a product has the benefit of this guarantee. If you have any questions, please
call our Call Centre on the number set out above.
• The Manufacturer reserves the right to terminate the guarantee if its staff or
representatives are subjected to physical or verbal abuse in the course of carrying
out their duties.
• Optional extras, where available (i.e. extendable feet) are supplied on a chargeable
basis only.
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Does Blomberg offer replacements?
This is a repair-only guarantee. On occasion the Manufacturer may at its sole
discretion, replace your product with a new product instead of carrying out a
repair. Where a replacement is offered, this would normally be an identical model,
but when this is not possible, a model of similar specification will be provided.
The Manufacturer will cover the costs and arrange for the delivery of the new
product and for the return of the old product. Any costs related to disconnecting
the faulty product and installing the replacement product will not be borne by the
Manufacturer unless previously agreed to in writing. The original guarantee will
continue to apply to the replacement product; the new product will not come with
a new guarantee.
When will the repair take place?
Our engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside
these hours may be possible at the sole discretion of the Manufacturer but cannot
be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience
and to meet requests for specific timed appointments, this cannot be guaranteed.
The Manufacturer will not be liable for delays or if it is unable to carry out a repair
because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is
covered by this guarantee with a proof of purchase. The Manufacturer reserves
the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault
with your product.
• That your product has not been installed or operated in accordance with the User
Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective
components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you
with an invoice. If you fail to pay the costs for the service call in a timely manner,
the Manufacturer reserves the right to terminate the guarantee.
If you are a resident of the United Kingdom, this guarantee will be governed by
English law and subject to the English Courts, save where you live in another part
of the United Kingdom, in which case the law and courts of that location will apply.
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If you are resident in the Republic of Ireland, this guarantee will be governed by
Irish law and the Irish courts will have jurisdiction.
How To Obtain Service
Please keep your purchase receipt or other proof of purchase in a safe place; you
will need to have it should the product require attention under guarantee.
It will be useful if you complete the details below, as it will help us assist you
when requesting service. (The model number is printed on the Instruction Booklet
and the serial number is printed on the Rating Label affixed to the appliance).
Recording of these details alone will not count as proof of purchase. A valid proof
of purchase is required for under guarantee service.
The area around the product must be easily accessible to the Engineer without
the need for cabinets or furniture being removed.
It is your responsibility to ensure our Engineers have a clean and safe environment
to carry out any repairs.
………………………………………………………………………………………
Model No:
Serial No:
Retailer:
Date of purchase:
………………………………………………………………………………………
For service under guarantee simply telephone the appropriate number
below
UK Mainland & Northern Ireland: 0333 207 9870.
Republic of Ireland: 01 691 0160
Register your appliance at www.blomberguk.com/register
Before requesting service please check the troubleshooting guide in the Operating
Instructions as a charge may be levied where no fault is found even though your
product may still be under guarantee.
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions
contained within the extended guarantee agreement document, otherwise please
call the appropriate number above where service can be obtained at a charge.
Should you experience any difficulty in obtaining service contact the Blomberg
Customer Helpline on Tel: 0333 207 9870 or
e-mail: [email protected]
……………………………………………………………...............................
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent,
Watford, Herts, WD18 8QU. Beko plc is registered in England and Wales with
company registration number 02415578.
