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30 TROUBLESHOOTING
TROUBLESHOOTING
FAQs: Frequently Asked Questions
Q: What are the best temperature settings for my freezer?
A: The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary
to keep food at desired temperatures. Ice cream should be rm and ice cubes should not melt in
the freezer. To switch the display from Fahrenheit to Celsius, press the Freezer button rst to wake
the display then press and hold the Freezer and Smart Grid buttons until you hear a beep and the
settings in the display change.
Q: How do I set the freezer temperature?
A: Continually press the Freezer button on the control panel until the desired temperature appears.
The numbers will cycle from highest to lowest and then return to the highest again with continuous
pressing.
Q: Why do I hear a buzzing noise from my freezer periodically?
A: This may happen if you do not have a water source attached to your freezer and the icemaker is
turned on. If you do not have a water source attached to the freezer you should turn the icemaker off
on the control panel.
Q: Why does the icemaker tray look crooked?
A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt.
The change in position is to assist in the freezing process.
Q:
My freezer is powered on and the controls are working, but it’s not cooling and the display
shows “OF” (see below). What is wrong?
A:
The freezer is in Demo Mode. This mode disables cooling to save energy while the appliance is on
display in a store. To restore normal operation, press Freezer button rst to wake the display then
press and hold the Freezer and Water Filter Reset buttons until you hear a beep and the temperature
setting appears in the display. Use the same procedure to return the freezer to Demo Mode, if
desired.
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