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-- 23 -
Vacuum cleaner 1. Unplugged at wall outlet. 1. Plug in firmly, press the
won’t run. ON/OFF switch.
2. Tripped circuit breaker 2. Reset circuit breaker or
or blown fuse. replace fuse.
3. Thermal protector tripped. 3. Allow vacuum cleaner to cool
50 minutes (page 12).
4. Defective wall outlet. 4. Check with a good appliance
or lamp. Have outlet properly
serviced.
Poor job of dirt
pick-up.
Full or clogged dust cup.
Wrong floor setting.
Worn agitator.
Worn or broken Belt.
Clogged nozzle, hose, or wand
Hole in hose.
Hose not inserted fully.
Motor protection system
activated.
Dirty filters.
1.
2.
3.
4.
5.
6.
7.
8.
9.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Agitator does not
1. Handle in full upright position. 1. Move handle from upright
turn. position.
2.
.
Agitator overload protector 2. Press AGITATOR RESET
button (page 13).
3. Thermal protector tripped. 3. Allow vacuum cleaner to cool
50 minutes (page 12).
4. Nozzle switch in BARE FLOOR 4. Press nozzle switch to change
position. to carpet position (page 9).
Airflow restricted
1. Attachment use restricts 1. Check attachments for fuzz,
with attachment use; air flow. lint, pet hair or other debris.
sound changes.
2. New carpet fuzz clogged 2. Check for and remove any
air path. clogs and clean hose.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Review this table to find do-it-yourself solutions for minor performance problems. Any service
needed, other than maintenance described in this Use & Care Guide, should be performed by
a qualified service agent.
TROUBLESHOOTING
WARNING
Disconnect electrical supply before performing maintenance to the vacuum cleaner. Failure
to do so could result in electrical shock or personal injury.
Empty dust cup (page 15).
Adjust setting (page 9).
Replace agitator.
Replace belt (page 20).
Check for and remove any
clogs in nozzle, hose, and wand.
Replace hose.
Insert hose fully (page 6).
Check for clogs in hose.
Clean pre-filter (page 17), primary
filter (page 18) or replace HEPA
Media Exhaust filter (page 19).
tripped
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