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23
TROUBLESHOOTING & WARRANTY
2 YEAR LIMITED WARRANTY
WHAT THIS WARRANTY COVERS
When used and maintained in normal Commercial use and in accordance with the User’s Manual, your
HOOVER
®
Commercial product is warranted against original defects in material and workmanship for a full
two years from date of purchase (the “Warranty Period”). During the Warranty Period, as described in this
Warranty, HOOVER
®
will provide labor and parts, at no cost to you, to correct any such defect in products
purchased in the United States, U.S. Military Exchanges and Canada.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product to a HOOVER
®
Authorized Warranty Service
Dealer along with proof of purchase. For an automated referral to authorized service outlets, phone:
1-800-944-9200 OR visit HOOVER
®
Commercial online at www.hoovercommercial.com (U.S. Customers)
or www.hoover.ca (Canadian Customers). For additional assistance or information concerning this
Warranty or the availability of warranty service outlets, phone 1-800-944-9200, Mon-Fri 8am-7pm EST. In
Canada, call 1-800-263-6376, Mon-Fri 8am-7pm EST.
WHAT THIS WARRANTY DOES NOT COVER
Certain parts for your HOOVER
®
Commercial product require replacement in the ordinary course of use due
to normal wear. These items include belts, agitator roll sleeves, agitator bearings, brushes, bags, filters
and bulbs. These parts are not covered by this Warranty.
This Warranty also does not cover: improper maintenance of the product, damage due to misuse, acts
of God, nature, vandalism or other acts beyond the control of HOOVER
®
, owner’s acts or omissions, use
outside the country in which the product was initially purchased, resale of the product by the original
owner, defects or damages caused by repair or alteration by anyone other than an Authorized HOOVER
®
Warranty Service Dealer. HOOVER
®
, Inc. reserves the right to inspect any alleged defective product and
make final decisions on any warranty claim. This warranty does not cover pick up, delivery, transportation
or house calls. However, if you mail your product to a HOOVER
®
Authorized Warranty Service Dealer for
warranty service, cost of shipping will be paid one way.
OTHER IMPORTANT TERMS
This Warranty is not transferable and may not be assigned. This Warranty shall be governed and construed
under the laws of the state of Ohio. The Warranty Period will not be extended by any replacement or repair
performed under this Warranty.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY PROVIDED BY HOOVER
®
. ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL HOOVER
®
BE LIABLE FOR ANY
SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER
OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT OR
STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER. Some states do not allow
the exclusion of consequential damages, so the above exclusion may not apply to you. This warranty gives
you specific rights; you may also have others that vary from state to state.
Warranty
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