Loading ...
Loading ...
Loading ...
STATUS LIGHTS
50
|
ENG
TROUBLESHOOTING
Bluetooth audio source
NOTE: This section applies to Bluetooth headsets only.
PROBLEM WHAT TO DO
No audio from the
Bluetooth source to the
headset while on a call
Make sure the Bluetooth priority switch is in the Mute or Mix
position. See “Bluetooth audio priority” on page 34.
Turn on and o Bluetooth on the mobile device. See “Connect
using the Bluetooth
menu on your mobile device” on page 33.
Make sure the Bluetooth feature is on, and the Bluetooth light is
flashing. See “Bluetooth light” on page 31.
Make sure the headset and device are in range (30 ft. or 9 m).
Make sure the mobile device is connected properly
and the headset is ready to pair. See “Bluetooth Connections” on
page 33.
Make sure the Bluetooth volume is not set too low on the control
module. See “Bluetooth volume functions” on page 38.
Headset does not pair
with a device
Turn on and o Bluetooth on the mobile device.
Make sure the Bluetooth feature is on, and the Bluetooth light is
flashing. See “Bluetooth light” on page 31.
Make sure the Bluetooth priority switch is in the Mute or Mix
position. See “Bluetooth audio priority” on page 34.
Clear the headset pairing list (see page 37) and connect again.
Delete the headset from your device’s Bluetooth device list and
pair again.
Cannot answer/end
a call
Make sure your mobile device is connected to the headset.
Turn your device o and on. Connect again.
Headset does not
reconnect to a
previously connected
device
Make sure the headset and device are in range (30 ft. or 9 m).
Make sure the Bluetooth priority switch is in the Mute or Mix
position. See “Bluetooth audio priority” on page 34.
Make sure the Bluetooth feature is on, and the Bluetooth light is
flashing. See “Bluetooth light” on page 31.
On your mobile device, make sure the Bluetooth feature is on.
Delete the headset from your device’s Bluetooth device list and
pair again.
Loading ...
Loading ...
Loading ...