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TROUBLESHOOTING
47
|
ENG
TROUBLESHOOTING
PROBLEM WHAT TO DO
No active noise
cancellation and no
communication
If using battery power, make sure the batteries are fresh and
correctly installed. See “Batteries” on page 28.
If using aircraft power, make sure the connector is firmly seated
in the control panel and the control panel has power. See “Aircraft
Connectors” on page 29.
Power o, then power on the headset.
See “Headset Controls” on page 19.
NOTE: Don’t press the Power button I repeatedly.
Use the headset in a dierent seat location.
Remove microphone assembly from the headset, and check for
damage to the connector or pins. See “Move the microphone” on
page 25.
Intercom communications
PROBLEM WHAT TO DO
Noise cancellation
active, but no incoming
audio
Make sure the volume controls are not set too low on the control
module (see page 38) or the intercom.
Make sure the aircraft connectors are securely inserted into the
aircraft control panel. See “Aircraft Connectors” on page 29.
Use a dierent seat location in the aircraft.
Low volume
of incoming
communications
Make sure the volume controls are not set too low on the control
module (see page 38) or the intercom.
Make sure the Intercom operation switch is correctly set for your
intercom system. See “Operation Switches” on page 22.
Make sure all headsets sharing the intercom have the Intercom
operation switch in the correct position. See “Operation Switches”
on page 22.
Unplug all other headsets and see if the volume can be adjusted to
an acceptable level.
Intermittent
communication
Make sure the aircraft connectors are securely inserted into the
aircraft control panel. See “Aircraft Connectors” on page 29.
Use a dierent seat location in the aircraft.
Reduced volume in one
ear only
Make sure the volume controls are not set too low on the control
module (see page 38) or the intercom.
Make sure the Intercom operation switch is correctly set for your
intercom system. See “Operation Switches” on page 22.
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