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sharkclean.comsharkclean.com
BATTE RY LED INDICATOR WHAT IT MEANS WHAT TO DO
All 3 battery indicator LEDs are
blinking.
The battery is not properly
inserted in the vacuum
cleaner.
If available, try another battery. Make sure
the battery is installed correctly. To install,
slide the battery into the compartment
in the handle until it clicks into place. If
problem persists, contact Customer Service
at 1-800-798-7398.
1st and 3rd LEDs are blinking.
Motor is overheating.
Allow the vacuum cleaner and battery to
cool to room temperature for about 45
minutes.
While waiting, refer to the cleaning section
and remove any blockages. These can
impede airflow.
The unit can be placed on the charger and
will start charging when it has reached
normal temperature.
1st and 2nd LEDs are blinking.
Overcurrent or short.
With the power o, check the nozzle
opening for jams or clogs. Remove any
obstructions. If problem persists, contact
Customer Service at 1-800-798-7398.
1st LED is blinking.
Battery needs to be
charged.
Charge the battery by sliding the vacuum into
the charging dock nozzle-first. Make sure the
contacts on the vacuum are aligned with the
contacts on the charging dock.
2nd LED is blinking.
Overspeed.
With the power o, check the nozzle
opening for jams or clogs. Remove any
obstructions. If problem persists, contact
Customer Service at 1-800-798-7398.
3rd LED is blinking.
Communication. Call Customer Service at 1-800-798-7398.
2nd and 3rd LEDs are blinking.
The charging dock may be
defective.
Make sure that you are using the Shark®
charging dock. Do not use any other brands
of chargers or batteries. If you are using
the correct Shark charging dock and the
problem persists, contact Customer Service
at 1-800-798-7398.
TROUBLESHOOTING
IF YOUR VACUUM HAS THREE BATTERY LED INDICATOR LIGHTS,
FOLLOW THE TROUBLESHOOTING BELOW.
AVAILABLE ACCESSORIES ON SHARKACCESSORIES.COM
A
Duster Crevice Tool
B
Motorized Hand Tool
(Only for the WV403)
C
Upholstery Tool
D
Wide Upholstery Tool
E
Replacement Battery
F
Pet Tool
G
Battery Charging Sleeve
D
C
B
A
E
G
F
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