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Netgear AC797-100NAS User Manual
User Manual Netgear AC797-100NAS Mobile
Documents for Netgear AC797-100NAS
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User Manual
User Manual - (English)
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Installation Manual - (English)
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User Manual
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Contents
Table of Contents
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Troubleshooting
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User
Manual
AirCard
797
Mobile
Hotspot
NETGEAR,
Inc.
350
E.
Plumeria
Drive
October
2019
San
Jose,
CA
95134,
USA
202-11987-01
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Summary of Contents for Netgear AC797-100NAS:
Contents
3
1. Get Started
7
Set Up Your Mobile Hotspot
8
Meet Your Mobile Hotspot
9
Control Your Device Using the Power Button
10
Sleep Mode
10
Status LED
11
Connect to the Internet
11
Recharge the Battery
12
Replace a SIM Card
12
Home Screen
13
Security Credentials
14
NETGEAR Mobile App for Smartphones and Tablets
15
Connect to the Mobile Hotspot With Tethering
15
Customize the Mobile Hotspot Settings
16
2. Use Your Mobile Hotspot
18
View New Messages From the Mobile Hotspot
19
View Messages From the Mobile Hotspot Web Page
20
Delete a Message From the Mobile Hotspot Web Page
20
View Alerts From the Mobile Hotspot Web Page
21
Manage Your Broadband Network Connection
22
View Mobile Broadband Network Status From the Mobile Hotspot Web Page
22
Turn Domestic Data On and Off From the Mobile Hotspot Web Page
22
Turn International Roaming On and Off From the Mobile Hotspot Web Page
23
Connect to Wi-Fi
23
Connect Using the Wi-Fi Password
24
Add a WPS-Enabled Wi-Fi Device From the Mobile Hotspot Web Page
24
Manage Wi-Fi
26
Turn On 5 GHz WiFi From the Mobile Hotspot Web Page
26
Turn On Dual-Band Wi-Fi From the Mobile Hotspot Web Page
27
Change Wi-Fi Settings From the Mobile Hotspot Web Page
28
Turn Guest Wi-Fi On and Off From the Mobile Hotspot Web Page
31
Manage Wi-Fi Security
32
Change Wi-Fi Network Names and Passwords From the Mobile Hotspot Web Page
32
Change Wi-Fi Encryption Settings
34
3. Manage Security
37
Change the Mobile Hotspot Web Page Login Settings
38
Content Filter Levels
39
Set Up Content Filtering
39
Block Access to Websites
41
Allow Access to Websites
41
View, Block, or Unblock Connected Devices
42
View Connected Devices From the Mobile Hotspot Web Page
43
Block a Device From the Mobile Hotspot Web Page
44
Unblock a Device From the Mobile Hotspot Web Page
45
View a List of Blocked Devices From the Mobile Hotspot Web Page
45
Activate SIM Security
46
Enable Port Forwarding
46
Enable Port Filtering
48
4. Maintain Your Mobile Hotspot
49
Extend Battery Life
50
Adjust Wi-Fi Settings to Optimize Battery Life
50
Adjust Display Settings to Increase Battery Life
51
View Details About Your Mobile Hotspot
51
Back Up and Restore Mobile Hotspot Settings
52
Back Up Mobile Hotspot Settings Using the Web Page
53
Restore Mobile Hotspot Settings Using the Web Page
54
Restore Mobile Hotspot Settings Using the LCD Display
54
Configure Mobile Broadband
55
Enable IP Pass-Through Mode
55
Enable VPN Pass-Through
56
Configure APN Details
57
Add an APN for Another Network
57
Select an APN to Use
59
Remove an APN Entry
59
Enable DMZ
60
Set LAN Options
61
Update Mobile Hotspot Software and Firmware
62
Update in Response to an Alert
63
Update Software Downloaded Over the Air From the Mobile Hotspot Web Page
63
5. Frequently Asked Questions
65
Questions About Connecting and Disconnecting Devices and Accessing the Internet
66
What do I do if I canât connect a device to the mobile hotspot?
66
What do I do if I canât access the Internet?
66
How do I disconnect from the mobile broadband network?
67
How do I find out how many devices are connected to my mobile hotspotâs Wi-Fi networks?
67
What do I do if the No Signal icon displays?
67
Why canât my device access the mobile hotspot web page when connected to a VPN?
67
Why canât my mobile hotspot connect to a computer running Windows Vista?
67
What do I do if my mobile hotspot doesnât connect to my service providerâs network?
68
Questions About the Mobile Hotspot Web Page
68
How do I go back to the mobile hotspot web page?
69
What do I do if I forget my admin login password?
69
General Questions
69
Why isnât my battery charging?
69
Why is the Signal Strength indicator always low?
70
Why is the download or upload speed slow?
70
The LCD screen is not lit. How do I know if the mobile hotspot is still powered on?
70
How do I find my computerâs IP address?
70
Find the IP address on a Windows 7, Windows Vista, or Windows XP device
70
Find the IP address on a Windows 8 device
71
Find the IP address on a Mac OS X device
71
Find the IP address on devices running other operating systems
71
How do I find a deviceâs MAC address?
71
Find the MAC address on a Windows 7, â Vistaâ , or XP device
71
Find the MAC address on a Windows 8 device or newer
72
Find the MAC address on a Mac OS X device
72
What do I do if the Wi-Fi network name doesnât appear in the list of networks?
73
6. Troubleshooting
74
View Alerts
75
SIM Not Installed
75
SIM Errorâ ââ Check SIM
75
SIM Locked
75
Temperature-Related Alerts
76
Connection Alerts
76
Reset the Mobile Hotspot
78
Reset the Mobile Hotspot From the Mobile Hotspot
78
Reset the Mobile Hotspot From the Mobile Hotspot Web Page
78
A. Specifications
80
Battery Specifications
81
Display Specifications
82
Environmental Specifications
83
Mechanical Specifications
83
Mobile Band Specifications
83
Package Contents
83
Port Specifications
84
Security Specifications
84
WiFi Specifications
85
File type: PDF
File name: 2454162_ac797-100nas.pdf
File size: 3.53 MB
File Language: English
Pages: 85
Author: Netgear
File created: 2019-10-02
Published: 2021-10-01
Updated: 2023-05-23
Download File
Specifications
Brand:
Netgear
Model: AC797-100NAS
Category:
Mobile
See other models:
MR1100-100NAS
LM1200-100NAS
6000450
WAX204-100NAS
WAC510PA-100NAS
Photos
Download User Manual
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Table of Contents
×
Contents
3
1. Get Started
7
Set Up Your Mobile Hotspot
8
Meet Your Mobile Hotspot
9
Control Your Device Using the Power Button
10
Sleep Mode
10
Status LED
11
Connect to the Internet
11
Recharge the Battery
12
Replace a SIM Card
12
Home Screen
13
Security Credentials
14
NETGEAR Mobile App for Smartphones and Tablets
15
Connect to the Mobile Hotspot With Tethering
15
Customize the Mobile Hotspot Settings
16
2. Use Your Mobile Hotspot
18
View New Messages From the Mobile Hotspot
19
View Messages From the Mobile Hotspot Web Page
20
Delete a Message From the Mobile Hotspot Web Page
20
View Alerts From the Mobile Hotspot Web Page
21
Manage Your Broadband Network Connection
22
View Mobile Broadband Network Status From the Mobile Hotspot Web Page
22
Turn Domestic Data On and Off From the Mobile Hotspot Web Page
22
Turn International Roaming On and Off From the Mobile Hotspot Web Page
23
Connect to Wi-Fi
23
Connect Using the Wi-Fi Password
24
Add a WPS-Enabled Wi-Fi Device From the Mobile Hotspot Web Page
24
Manage Wi-Fi
26
Turn On 5 GHz WiFi From the Mobile Hotspot Web Page
26
Turn On Dual-Band Wi-Fi From the Mobile Hotspot Web Page
27
Change Wi-Fi Settings From the Mobile Hotspot Web Page
28
Turn Guest Wi-Fi On and Off From the Mobile Hotspot Web Page
31
Manage Wi-Fi Security
32
Change Wi-Fi Network Names and Passwords From the Mobile Hotspot Web Page
32
Change Wi-Fi Encryption Settings
34
3. Manage Security
37
Change the Mobile Hotspot Web Page Login Settings
38
Content Filter Levels
39
Set Up Content Filtering
39
Block Access to Websites
41
Allow Access to Websites
41
View, Block, or Unblock Connected Devices
42
View Connected Devices From the Mobile Hotspot Web Page
43
Block a Device From the Mobile Hotspot Web Page
44
Unblock a Device From the Mobile Hotspot Web Page
45
View a List of Blocked Devices From the Mobile Hotspot Web Page
45
Activate SIM Security
46
Enable Port Forwarding
46
Enable Port Filtering
48
4. Maintain Your Mobile Hotspot
49
Extend Battery Life
50
Adjust Wi-Fi Settings to Optimize Battery Life
50
Adjust Display Settings to Increase Battery Life
51
View Details About Your Mobile Hotspot
51
Back Up and Restore Mobile Hotspot Settings
52
Back Up Mobile Hotspot Settings Using the Web Page
53
Restore Mobile Hotspot Settings Using the Web Page
54
Restore Mobile Hotspot Settings Using the LCD Display
54
Configure Mobile Broadband
55
Enable IP Pass-Through Mode
55
Enable VPN Pass-Through
56
Configure APN Details
57
Add an APN for Another Network
57
Select an APN to Use
59
Remove an APN Entry
59
Enable DMZ
60
Set LAN Options
61
Update Mobile Hotspot Software and Firmware
62
Update in Response to an Alert
63
Update Software Downloaded Over the Air From the Mobile Hotspot Web Page
63
5. Frequently Asked Questions
65
Questions About Connecting and Disconnecting Devices and Accessing the Internet
66
What do I do if I canât connect a device to the mobile hotspot?
66
What do I do if I canât access the Internet?
66
How do I disconnect from the mobile broadband network?
67
How do I find out how many devices are connected to my mobile hotspotâs Wi-Fi networks?
67
What do I do if the No Signal icon displays?
67
Why canât my device access the mobile hotspot web page when connected to a VPN?
67
Why canât my mobile hotspot connect to a computer running Windows Vista?
67
What do I do if my mobile hotspot doesnât connect to my service providerâs network?
68
Questions About the Mobile Hotspot Web Page
68
How do I go back to the mobile hotspot web page?
69
What do I do if I forget my admin login password?
69
General Questions
69
Why isnât my battery charging?
69
Why is the Signal Strength indicator always low?
70
Why is the download or upload speed slow?
70
The LCD screen is not lit. How do I know if the mobile hotspot is still powered on?
70
How do I find my computerâs IP address?
70
Find the IP address on a Windows 7, Windows Vista, or Windows XP device
70
Find the IP address on a Windows 8 device
71
Find the IP address on a Mac OS X device
71
Find the IP address on devices running other operating systems
71
How do I find a deviceâs MAC address?
71
Find the MAC address on a Windows 7, â Vistaâ , or XP device
71
Find the MAC address on a Windows 8 device or newer
72
Find the MAC address on a Mac OS X device
72
What do I do if the Wi-Fi network name doesnât appear in the list of networks?
73
6. Troubleshooting
74
View Alerts
75
SIM Not Installed
75
SIM Errorâ ââ Check SIM
75
SIM Locked
75
Temperature-Related Alerts
76
Connection Alerts
76
Reset the Mobile Hotspot
78
Reset the Mobile Hotspot From the Mobile Hotspot
78
Reset the Mobile Hotspot From the Mobile Hotspot Web Page
78
A. Specifications
80
Battery Specifications
81
Display Specifications
82
Environmental Specifications
83
Mechanical Specifications
83
Mobile Band Specifications
83
Package Contents
83
Port Specifications
84
Security Specifications
84
WiFi Specifications
85
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