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Hardware and Internet Setup
9
High Speed Cable Modem
3. Use the Ethernet cable provided in the package to connect the Gigabit Ethernet port on the
cable modem to an Ethernet port on the computer.
4. T
urn on the computer.
5. Connect the power adapter provided in the package to the cable modem and plug the power
adapter into an electrical outlet.
When the startup procedure is completed, the Power LED lights green
.
6. W
ait for the cable modem to come online.
It takes at least 10 minutes for the cable modem to come online on the network. During
this time, the LED behavior is as follows:
• The Downstream LED lights amber when one downstream channel is locked.
• The Downstream LED lights green
when more than one downstream channel is
locked.
• The Upstream LED lights amber when one upstream channel is locked.
• The Upstream LED lights green
when more than one upstream channel is
locked.
• After the cable modem registers with your cable Internet provider
, the Internet LED
lights green
.
Even though an Internet connection is established, Internet service is available only after you
set it up with your cable Internet provider
.
For information about how to activate your Internet service, see Activate Your Internet
Service on page 9.
Activate Your Internet Service
To activate your Internet service:
1. V
isit your cable Internet provider’s website and follow the onscreen instructions to
activate your Internet service.
Cable Internet Provider Contact Information
Bright House Networks http://support.brighthouse.com
1-866-898-9101
Cablevision http://www.cablevision.com
https://install.optimum.com/JointInstall/
Telephone number depends on your region.
Note: When you attempt to contact Cablevision online, you are directed to the
Optimum web page. Optimum is a brand name of Cablevision.
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