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PASTE UPC LABEL HERE
A Division of Snow Joe
®
, LLC
Model GTS4000E-8CS-CGY-RM
Form No. SJ-GTS4000E-8CS-CGY-RM-880E-V1
R
OPERATOR’S MANUAL
CHAIN SAW ATTACHMENT
8" | 7 AMP | FOR SUN JOE LAWN + GARDEN MULTI-TOOL SYSTEM GTS4000E

© 2019 by Snow Joe
®
, LLC
All rights reserved. Original instructions.
SAVE THESE INSTRUCTIONS
2
A Division of Snow Joe
®
, LLC
Model GTS4000E-8CS-CGY-RM
Form No. SJ-GTS4000E-8CS-CGY-RM-880E-V1
R
OPERATOR’S MANUAL
CHAIN SAW ATTACHMENT
8" | 7 AMP | FOR SUN JOE LAWN + GARDEN MULTI-TOOL SYSTEM GTS4000E
IMPORTANT!
Safety Instructions
All Operators Must Read These
Instructions Before Use
Always follow these safety guidelines. Failure to do so may
result in serious bodily injury or death.
mDANGER! This indicates a hazardous situation, which,
if not followed, will result in serious injury or death.
mWARNING! This indicates a hazardous situation, which,
if not avoided, could result in serious injury or death.
mCAUTION! This indicates a hazardous situation, which,
if not avoided, could result in minor or moderate injury.
General Safety
m
WARNING! When using electric yard tools, basic safety
precautions should always be followed to reduce the risk of
re, electric shock, and personal injury, including the following:
1. Keep guards in place – Protective guards should be
checked periodically to ensure they are properly tted and
in correct working order.
2. Remove adjusting keys and wrenches – Check that
adjusting wrenches are removed from the saw before
turning it on.
3. Keep work area clean and well-lit – Clear work area of
branches and limbs after each cutting session. Cluttered
areas invite accidents.
4. Do not use in dangerous environments – Do not use
power tools in damp or wet locations.
5. Do not use the pole chain saw in the rain.
6. Keep bystanders and children away – All bystanders,
including children and pets, should be kept a safe
distance away from the work area.
7. Do not force the tool – It will do the job eectively and
safely if it is used at the rate for which it was designed.
8. Use the right tool – Do not force the tool or any
attachment on the tool to do a job for which they were
not designed.
9. Wear proper apparel – Do not wear loose articles of
clothing or jewelry since such items may get caught
in moving parts. Use of heavy-duty rubber gloves,
substantial non-skid footwear, and close-tting clothing is
recommended when working outdoors with power tools.
10. Wear protective hair coverings to contain long hair.
11. Always wear safety glasses and ear defenders to
provide eye and ear protection – Everyday eyeglasses
only have impact resistant lenses and do not provide the
same protection as safety glasses.
12. Wear face or dust masks – If the cutting operation is
dusty, the use of a face or dust mask specially designed
to lter out microscopic particles is recommended.
13. Do not overreach – Keep proper footing and balance
at all times.
14. Maintain tools with care – Keep tools sharp and clean
for best and safest performance. Follow instructions for
lubricating and changing accessories.
15. Disconnect tool – Disconnect the pole chain saw from
the power supply when not in use, before servicing,
when transporting, or when changing the chain or other
accessories.
16. Reduce the risk of unintentional starting – Make sure
the switch is in the OFF position before plugging the tool
into a power source.
17. Use recommended accessories – Consult the owner’s
manual for recommended accessories. The use of
improper accessories may cause risk of injury.
18. Check for damaged parts – Before each use, repair, or
replace any guard or part that is damaged. In addition,
check for alignment of moving parts, binding of moving
parts, breakage of parts, and any other conditions that
may aect the tool's operation.
19. Never leave tool unattended while it is running – Turn
the power OFF by removing the power cord directly from
its socket. Do not leave the saw until the cutting bar
comes to a complete stop.
20. Avoid unintentional starting – Do not carry the pole
chain saw with your nger on the switch.
21. Do not grasp the exposed cutting blade or cutting
edges when picking up or holding the saw – Be sure to
encase the cutting bar in its protective sheath when not
in use.
22. Stay alert – Watch what you are doing. Use common
sense. Do not operate the pole chain saw when you are
tired.
23. Store idle tool indoors – When not in use, appliances
should be stored indoors in a dry and high or locked-up
place out of the reach of children.

3
Electrical Safety
1. Ground fault circuit interrupter (GFCI) protection should
be provided on the circuit(s) or outlet(s) to be used for
the pole chain saw. Receptacles are available having
built-in GFCI protection and may be used for this
measure of safety.
2. To prevent electric shock, use only with an extension cord
suitable for outdoor use, such as SW-A, SOW-A, STW-A,
STOW-A, SJW-A, SJOW-A, SJTW-A, or SJTOW-A.
Before use, check that the extension cord is in good
condition. When using an extension cord, make sure to
use one heavy enough to carry the current your product
will draw. An undersized cord will cause a drop in line
voltage resulting in loss of power and overheating.
3. To reduce the risk of electric shock, this appliance has
a polarized plug (i.e. one blade is wider than the other).
Use this appliance only with a polarized UL-, CSA-, or
ETL-rated extension cord for outdoor, all-weather use.
The appliance plug will t into a polarized extension
cord only one way.
If the appliance plug does not t fully into the extension
cord, reverse the plug. If the plug still does not t, obtain
a correct polarized extension cord. A polarized extension
cord will require the use of a polarized wall outlet. The
extension cord plug will t into the polarized wall outlet
only one way. If the plug does not t fully into the wall
outlet, reverse the plug. If the plug still does not t,
contact a qualied electrician to install the proper wall
outlet. Do not modify the appliance plug, extension cord
receptacle, or extension cord plug in any way.
4. To prevent the appliance cord from disconnecting from the
extension cord during operation, make a knot with the two
cords as shown in Table 1.
5. Do not abuse the cord. Never pull the pole chain saw
by the cord or yank the cord to disconnect it from the
receptacle. Keep the cord away from heat, oil, and
sharp edges.
Specic Safety Rules for
Pole Chain Saws
mWARNING! SHOCK HAZARD! – To protect yourself
from electrocution, do not operate the pole chain saw within
50 ft (15 m) of overhead wires. Failure to follow this instruction
could result in severe personal injury.
Operating Tips for Pole Chain Saws
• Cut wood only. Do not use chain saw for purposes not
intended. For example: do not use chain saw for cutting
plastic, masonry or non-wood building materials. Use of
the chain saw for operations dierent than intended could
result in a hazardous situation.
• Note the extension cord's location relative to the tool.
While operating the pole chain saw, be careful not to trip
over the cord.
• Keep the cord away from the chain and the operator at
all times.
• Keep children, animals, and bystanders a safe distance
away from the pole chain saw and extension cord.
• Only the pole chain saw operator should be in the
work area.
• Do not use the pole chain saw to cut down trees.
• Always use two hands when operating the pole chain saw.
Grip the pole chain saw securely with one hand on the
trigger and the other hand on the pole.
• Before starting the pole chain saw, make sure that the saw
chain is not in contact with any object.
m WARNING! m
Electric shock may cause SEVERE INJURY or
DEATH. Heed these warnings:
• Do not allow any part of the pole chain saw to make
contact with water while it is in operation. If the
appliance becomes wet while turned o, wipe dry
before starting.
• Use only a UL-, CSA-, or ETL-rated extension cord
for outdoor, all-weather use.
• Do not use an extension cord over 100 ft (30 m).
• Do not touch the appliance or its plug with wet hands
or while standing in water. Wearing rubber boots
oers some protection.
EXTENSION CORD CHART
Cord Length:
Min. Wire Gauge (A.W.G.):
Up to 50 ft
(15 m)
16
+50 ft - 100 ft
(+15 m - 30 m)
14
(B) Connect plug and receptacle
Cord set Appliance cord
(A) Tie cord as shown
Table 1. Method of Securing Extension Cord

4
• Do not allow the pole chain saw to make contact with
grounded objects such as pipes, fences, and metal posts.
• Do not force the pole chain saw while cutting. Apply light
pressure. It will perform more eectively and safely if it is
used at the rate for which it was designed.
• Remove plug from the mains immediately if the cable is
damaged or cut.
• Do not operate a chain saw in a tree. Operation of a chain
saw while up in a tree may result in personal injury.
• Use extreme caution when cutting brush and saplings.
The slender material may catch the saw chain and be
whipped toward you or pull you o balance.
• Use extreme caution when cutting a limb that is under
tension. When wood tension is released, the limb could
spring back and strike the operator, causing severe injury
or death.
• Do not carry a plugged-in unit. Carry the pole chain saw
from one place to another with the unit unplugged. During
transport, hold the pole at its balance point (close to the
saw end), with the guide bar and chain facing to the rear.
• Do not cut small brush and saplings with the pole chain
saw. Small branches may catch in the chain and be
whipped towards the operator, which could pull the
operator o balance.
Kickback
KICKBACK
DANGER ZONE
mWARNING! Kickback may occur when the nose or tip of
the guide bar touches an object, or when the wood closes in
and pinches the saw chain in the cut.
AVOID CONTACTING THE GUIDE BAR TIP WITH ANY
OBJECT. In some cases, when the tip makes contact with an
object, it may cause a fast reverse reaction, kicking the guide
bar up and back towards the operator. Pinching the saw chain
along the top of the guide bar may also push the guide bar
rapidly back towards the operator. Either of these reactions
may cause you to lose control of the pole chain saw, which
could result in serious personal injury.
• Kickback safety devices on this pole chain saw include
a skip chain and a low kickback guide bar. These will
reduce, but not entirely prevent, kickbacks. Follow the
necessary precautions indicated in this operator's manual
to avoid kickbacks.
• Always use two hands when operating the pole chain saw,
one hand gripping the trigger and the other hand gripping
the pole. Use a rm grip. Thumbs and ngers must wrap
around the trigger and the pole.
• Keep all guards in place on the pole chain saw. Make sure
they are in proper working order.
• Do not overreach or extend arms above shoulder height.
• Keep solid footing and balance at all times.
• Never try cutting through two branches at the same time.
Only cut one at a time.
• Do not bury the guide bar nose or try to cut by boring the
guide bar nose into the wood.
• Watch for shifting of wood or other forces that may pinch
the chain.
• Use extreme caution when re-entering a previous cut.
• Use the low-kickback chain and guide bar supplied with
this pole chain saw. Only use genuine Snow Joe
®
+
Sun Joe
®
replacement parts designed specically for use
with this pole chain saw.
• Never use a dull or loose chain. Keep the chain sharp and
properly tensioned.
Pole Chain Saw Trimming Precautions
• Never stand directly under the limb you are trimming.
Always position yourself outside the path of falling debris.
• Never stand on a ladder or other type of unstable support
while using the pole chain saw.
• Keep all handles and grip surfaces clean, dry, and free
from oil and grease.
• Always use both hands to operate the pole chain saw.
Keep a rm, steady pressure on the pole chain saw while
cutting, but do not try to cut limbs larger in diameter than
the length of the guide bar.
• Keep other people and pets away from the cutting end of
the pole chain saw and at a safe distance away from the
work area.
• Do not use the pole chain saw near cable, electric power,
or telephone lines. Maintain a minimum clearance of 50 ft
(15 m) from all power lines.

5
Safety Symbols
The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all
instructions on the machine before attempting to assemble and operate.
READ THE OPERATOR'S
MANUAL(S) – Read, understand,
and follow all instructions in the
user manual(s) before attempting
to assemble and operate.
SAFETY ALERT – Indicates
a precaution, a warning or
a danger.
Wear personal protective
equipment, including
close-tting clothing.
The rotating part will continuously
run for several seconds after you
turn o the machine.
Double Insulation.
WARNING! Do not expose the unit
to rain or wet conditions.
CAUTION! Avoid contacting the
guide bar tip with any object. Tip
contact may cause the guide bar
to move suddenly upward and
backwards, which may cause
serious injury to the user.
WEAR EYE AND HEARING
PROTECTION – For protection
against injury, wear ear defenders and
safety goggles.
WARNING! SHOCK HAZARD –
Keep at least 50 ft (15 m) away
from power lines. Do not overreach.
Keep proper footing and balance at
all times.
Keep bystanders and children
a safe distance away.
SWITCH OFF! Remove plug from
outlet immediately if the cord is
damaged or cut.
Symbols SymbolsDescriptions Descriptions
DANGER! ROTATING
BLADES – Keep hands and
feet away from openings while the
saw is running.
SWITCH OFF! Remove plug from
outlet before cleaning or conducting
maintenance checks.
Wear protective gloves and non-
slip footwear when using the
machine and handling debris.
50 ft
(15 m)

6
Know Your Chain Saw Attachment
Read the owner’s manual and safety instructions carefully before operating the pole/chain saw. Compare the illustration below to
the power tool in order to become familiar with the location of the various controls and adjustments. Save this manual for future
reference.
2
4
3
5
7
10
8 9
6
1
1. 8 in. guide bar
2. 8 in. chain
3. Safety chain brake lever
4. Front handle
5. Oil tank cap
6. Quick-release button
7. Oil level indicator window
8. Sprocket/chain end cover
9. Chain tension adjustment knob
10. Cutting bar sheath
Technical Data
Rated Voltage ....................................................... 120 V ~ 60 Hz
Motor .................................................................... 7 A
No Load Speed ...................................................6000 rpm
Bar/Chain Length .................................................8 in. (20.3 cm)
Cutting Thickness ......................... Max: 7.5 in. (19 cm)
Recommended: 6.5 in. (16.5 cm)
Oil Tank Capacity ...........................................2.5 oz (75 ml)
Chain Speed ...................................................39.4 ft/s (12 m/s)
Weight ............................................................5.7 lbs (2.6 kg)

7
Unpacking
Carton Contents
• Chain saw attachment
• 8 in. (20.3 cm) chain (pre-mounted on bar)
• 8 in. (20.3 cm) guide bar (pre-mounted)
• Cutting bar sheath
• Manual with registration card
1. Carefully remove the product and any accessories from
the box and check to see that all of the above items are
supplied.
2. Inspect the product carefully to make sure no breakage or
damage occurred during shipping. If you nd damaged or
missing parts, DO NOT return the unit to the store. Please
call the Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging
material until you are ready to use the electric pole/chain
saw. The packaging is made of recyclable materials.
Properly dispose of these materials in accordance with
local regulations or save the packaging for long-term
product storage.
IMPORTANT! The equipment and packaging material are
not toys. Do not let children play with plastic bags, foils,
or small parts. These items can be swallowed and pose a
suocation risk!
Assembly
m
WARNING! Always wear heavy-duty gloves when
handling the bar and chain. Mount the bar and chain very
carefully to ensure the safety and eciency of the machine. If
in doubt, contact an authorized Snow Joe
®
+ Sun Joe
®
dealer
or call the Snow Joe
®
+ Sun Joe
®
customer service center at
1-866-SNOWJOE (1-866-766-9563).
mDANGER! Never start the motor before installing the
guide bar, chain, and chain cover. Without all these parts in
place, the clutch/sprocket can y o or explode, exposing the
user to potentially serious injuries.
mWARNING! To avoid serious personal injury, read and
understand all safety instructions provided.
mWARNING! Before performing any maintenance, make
sure the tool is unplugged from the power supply. Failure to
heed this warning could result in serious personal injury.
mWARNING! Never touch or adjust the chain while the
motor is running. The chain saw is very sharp. Always wear
protective gloves when performing maintenance to the chain to
avoid possible serious lacerations.
Installing/Replacing the
Guide Bar and Chain
NOTE: When replacing the guide bar and chain, use only
identical replacement parts. Make sure the chain saw is
disconnected from the power supply before proceeding with
installation.
1. Loosen the chain tension adjustment knob by turning it
counter-clockwise and remove the chain/sprocket end
cover to expose the sprocket and access the area where
the guide bar needs to be tted (Figs. 1 & 2).
2. Remove the guide bar and chain from the mounting
surface (Fig. 3).
Fig. 1
Chain/sprocket
end cover
Chain tension
adjustment knob
Fig. 2
Chain/sprocket
end cover
Guide bar
Chain
Fig. 3
Guide bar
Chain

8
3. Remove the old chain from the bar.
4. Lay out the new saw chain in a loop and straighten any
kinks. THE SHARP SIDE OF THE TEETH MUST FACE
AWAY FROM YOU IN THE DIRECTION OF THE CHAIN
ROTATION INDICATED ON THE GUIDE BAR
. If
the teeth face backwards, turn the loop over (Fig. 4).
5. Starting at the tip, mount the chain drive links into the
bar groove, leaving a loop at the back of the bar. The
chain will loosely t until it is placed on the sprocket
(Figs. 5 & 6).
NOTE: Make certain of the direction of the chain
If the chain is mounted backwards, the saw will vibrate
abnormally and will not cut.
6. Hold the chain in position on the bar and place the loop
around the sprocket. Fit the bar ush against the mounting
surface so that the bar stud is in the long slot of the bar
and the adjusting pin is in the chain tension pin hole
(Fig. 7).
7. Replace the chain/sprocket end cover. Tighten the chain
tension knob by hand; leave the bar loose enough to
move slightly for tension adjustment (Fig. 8).
8. Remove all slack from the chain by turning the chain
tension adjustment knob clockwise until the chain seats
snugly against the bar with the drive links ush inside the
bar groove (Figs. 9 & 10).
NOTE: The chain is correctly tensioned when there is no sag
on the underside of the guide bar; the chain is snug, but can
be rotated by hand without binding. For more information on
chain tensioning, see the maintenance section beginning on
pg. 15.
Fig. 4
Chain rotation
Sharp cutting edge
Chain drive link
Fig. 5
Fig. 6
Loop
Fig. 7
Sprocket
Bar stud
Chain tension pin hole
(with adjusting pin)
Fig. 8
Chain/sprocket end cover

9
NOTE: If the chain is too tight, it will not rotate. Loosen the
chain tension adjustment knob 1/4 turn counterclockwise.
Lift the tip of the guide bar up and retighten the chain tension
adjustment knob. Ensure that the chain can be rotated by
hand without binding.
NOTE: A new chain tends to stretch; check the chain tension
frequently, and adjust tension as required.
Fitting the Chain Saw
1. Insert the rear handle directly into the chain saw cutting
head. When fully inserted, press down on the quick-
release button. Make sure the button snaps in rmly and
securely, locking the parts together (Fig. 11).
Converting from Chain Saw to
Pole Chain Saw
1. Lift the quick-release button. Pull to remove the rear
handle from the chain saw cutting head (Fig. 12).
2. Insert the telescoping pole into the chain saw cutting
head. Press the quick-release button into a locked
position (Fig. 13).
Fig. 9
Chain/sprocket
end cover
Chain tension
adjustment knob
Fig. 10
NOTE: GTS4000E lawn + garden multi-tool system
sold separately at snowjoe.com
R
Fig. 11
Rear handle
Chain Saw
cutting head
Quick-release
button
R
Fig. 12
Rear handle
Chain Saw
cutting head
Quick-release
button
Fig. 13
Telescoping pole
Chain saw
cutting head
Quick-release
button

10
3. Insert the rear handle into the end of the telescoping pole
(Fig. 14).
4. Press down on the quick-release button. Ensure the
release button snaps rmly into position to lock the handle
securely (Fig. 14).
5. To convert back to the chain saw, disconnect rear handle
and cutting head from ends of telescoping pole by lifting
the quick-release buttons A and B and pulling straight out.
Then re-insert the rear handle directly into the chain saw
cutting head (Fig. 15).
Attaching the Shoulder Strap
mWARNING! Always attach the shoulder strap from
the unit before starting motor. Use the shoulder strap to help
support the pole chain saw while in use; do not carry the pole
chain saw with only your hands.
1. Wear the shoulder strap over the left shoulder so that the
hook stays at your right hand side.
2. Fasten the shoulder strap to the buckle on the pole
(Fig. 16).
3. Adjust the length of the strap to attain a comfortable
working position.
mWARNING! The buckle is provided with a means of
quick release which can be accomplished by simply squeezing
the sides of the buckle (Fig. 17).
Preparing To Work
Checking the Machine
mWARNING! Before performing any checks,
adjustments, repairs, or maintenance on the machine, make
sure the unit is not connected to the power supply.
Before starting work, please:
• Check that all the screws on the machine and the guide
bar are tightly fastened;
• Check that the chain is correctly tensioned, properly
sharpened, and there are no signs of any damage;
• Check that hand grips and protection devices are clean
and dry, correctly mounted, and securely fastened to the
machine;
• Check that the trigger switch and the safety button move
freely without forcing and return automatically and rapidly
back to their neutral positions;
• Check that the trigger switch remains locked until the
safety button is pressed;
• Make sure the cooling air vents are not clogged with
sawdust or debris;
• Check that the chain’s oil level is not below the "MIN" level
mark; if necessary, top up the oil to 0.4 in. (1 cm) from the
rim of the ller (Fig. 18).
mWARNING! You must ll the chain oil tank with bar and
chain oil before using your chain saw.
Fig. 14
Rear
handle
Chain saw cutting
head with pole
Quick-release
button
R
R
Fig. 15
Telescoping
pole
Rear
handle
Quick-release
button (A)
Quick-release
button (B)
Fig. 16
Buckle
Shoulder strap
Fig. 17
Quick release
buckle

11
Check the Chain Lubrication
mCAUTION! Failure to lubricate the chain will cause
damage to the chain and bar. Use a good quality bar and chain
oil designed specically for use with chain saws. Bar and chain
oil can be purchased at your local hardware store or online at
snowjoe.com.
NOTE: It is normal for oil to seep from the saw when not in
use. To prevent seepage, empty the oil tank after each use.
When storing the unit for a long period of time (3 months or
longer), be sure the chain is lightly lubricated. This will prevent
rust on the chain and the bar sprocket.
mWARNING! Do not use the chain saw with any type of
accessory or attachment. Such usage might be hazardous.
Never saw when a sucient chain lubrication is not
guaranteed. Otherwise the life of the sawing device will be
reduced. Before starting work, check the oil level in the tank
and the oil feeding. Check the fed oil quantity by following the
instructions below:
1. Start the electric chain saw
2. Hold the running chain saw approx. 6 in. (15 cm) above a
trunk or the ground (use an appropriate surface) (Fig.19).
3. If the lubrication is sucient, you will see a light oil trace
because oil will be centrifuged from the chain saw (Fig.19).
Operation
Connecting to Power Supply
1. Make a loop in the extension cord and push it up through
the hole in the rear handle and around the cord restraint
hook, then connect the extension cord to the appliance
cord (Fig. 20).
Starting the Pole/Chain Saw
Before operating the pole/chain saw, stand in the operating
position and are holding tool with both hands so that the
cutting blades are always away from your body.
mWARNING! Before you start the tool, make sure the
pole/chain saw is not contacting any object.
mWARNING! You are wearing all of the necessary
personal protective equipment, including protective gloves,
non-slip footwear, safety goggles, ear defenders, and close-
tting clothing.
To start the pole/chain saw:
1. Hold the pole/chain saw rmly with both hands.
2. To turn the pole/chain saw ON, press and hold the safety
lock button with your thumb, then squeeze the ON/OFF
trigger switch with your ngers. Once the machine powers
on, you can release the safety button and proceed with
operation (Fig. 21).
Fig. 18
Oil level indicator
window
Oil tank
1
2
Fig. 19
Fig. 20
Rear handle
Cord restraint hook
Extension cord
Fig. 21
Trigger switch
Safety lock button
Rear handle

12
3. To turn the tool OFF, release the trigger switch (Fig. 21).
NOTE: Do not press the trigger switch until you are ready
to make a cut.
Adjusting Pole Chain Saw Pivoting Head
The pole chain saw cutting head can be rotated into 5 dierent
cutting angles.
1. Always disconnect the pole chain saw from the power
supply.
2. Place the pole chain saw on a sturdy at surface.
3. Press the pivot button and adjust the chain saw cutting
head to the desired angle (Fig. 22).
Extending the Telescoping Pole
The telescoping pole can be extended or shortened for ease
of use.
1. Disconnect the pole chain saw from the power supply.
2. Unlock the telescoping pole by turning the telescoping
locking coupler clockwise (Fig. 23).
3. Extend the telescoping pole to a comfortable height
(Fig. 24)
NOTE: Push poles toward each other to shorten the pole
or pull them away from each other to lengthen the pole.
Only extend the pole to the minimum length required to
reach the limb to be cut.
4. Lock the pole in position by turning the locking coupler
counter-clockwise, and ensure that the pole is secure.
Cutting Tips for Pole
Chain Saw
Proper Cutting Stance
• Balance your weight with both feet on solid ground.
• Your body should always be to the left of the chain line.
• The most typical cutting application is to position the
unit at an angle of 60° or less depending on the specic
situation (Fig. 25). As the angle of the pole chain saw shaft
to the ground increases, the diculty of making the rst
cut (from the underside of limb) increases.
Fig. 22
Pivot button
-20º
0º
20º
40º
60º
Fig. 23
Telescoping
locking
coupler
Fig. 24
Fig. 25
60º MAXIMUM

13
Basic Cutting Procedures
mWARNING! Do not cut limbs or trees that are larger
than the maximum cutting thickness.
• Practice cutting a few small logs using the following
techniques to get the feel of using the saw before you
begin a major sawing operation.
• Take the proper stance in front of the wood with the saw
turned o (Fig. 25).
• Squeeze the trigger and let the chain accelerate to full
speed before entering the cut.
• Hold the saw with both hands rmly. Always keep your
left hand on the front handle and your right hand on the
rear handle so that your body is to the left of the chain
line.
• Keep the saw running the entire time you are cutting,
maintaining a steady speed.
• Allow the chain to cut for you; exert only light downward
pressure. If you force the cut, damage to the bar, chain, or
unit can result.
• PUSH and PULL – This reaction force is always opposite
to the direction the chain is moving when it is in contact
with the wood. Thus, the operator must be ready to
control the PULL when cutting on the bottom edge of the
bar, and PUSH when cutting along the top edge.
• Do not put the pressure on the saw at the end of the cut.
• Always cut with both feet on solid ground to prevent
falling.
• Do not cut above chest height since it is dicult to
control kickback forces with a saw held high.
Pruning
Pruning is the process of trimming limbs from a live tree.
• Remove long branches in several stages.
• Cut lower branches rst to allow the top branches more
room to fall.
• When pruning trees, it is important not to make the
nishing cut next to the main limb or trunk until you have
cut o the farthest lying limb. This will reduce the weight
and prevent stripping the bark from the main member.
• Under cut the branch 1/3 through for your rst cut.
Your second cut should over cut to drop the branch o
(Fig. 26). Be prepared to balance the weight of the pole
chain saw when the limb falls.
• Now make your nishing cut from the topside of the
branch smoothly and neatly against the main member so
the bark will grow back to seal the wound.
• Release the trigger ON/OFF switch as soon as the cut is
completed. Failure to follow proper cutting procedures will
result in the bar and chain binding and becoming pinched
or trapped in the limb.
Limbing
Limbing is the process of removing branches from a fallen tree.
• You should cut limbs one at a time. Remove the cut limbs
from the work area often to help keep the work area clean
and safe.
• Cut branches under tension from the bottom up to avoid
binding the pole chain saw.
• Keep the tree between you and the pole chain saw while
limbing. Cut from the side of the tree opposite the branch
you are cutting.
If the Saw Becomes Pinched or Trapped
1. Wait for the blade to stop, wait ve minutes for the saw to
cool, unplug the power cord, and wear gloves to protect
your hands from the chain teeth.
2. If you can reach the limb from the ground, lift the limb
while holding the saw. This should release the “pinch” and
free the saw.
3. If the saw is still trapped, call a professional for assistance.
Cutting Tips for Chain Saw
Proper Cutting Stance
• Weight should be balanced with both feet on solid
ground.
• Keep your left arm and elbow locked in a "straight arm"
position to withstand any kickback force (Fig. 27).
Fig. 26
Load
Second Cut
First Cut
1/3 Diameter
Finishing Cut

14
• Your body should always be to the left of the chain line.
Felling a Tree
• When bucking and felling are performed by two or more
people at the same time, the felling operation should be
separated from the bucking operation by a distance of at
least twice the height of the tree being felled. Trees should
not be felled in a manner that would endanger any person,
strike any utility line or cause any property damage. If the
tree does make contact with any utility line, the company
should be notied immediately.
• The chain saw operator should keep on the uphill side of
the terrain as the tree is likely to roll or slide downhill after
it is felled.
• An escape path should be planned and cleared as
necessary before cuts are started. The escape path should
extend back and diagonally to the rear of the expected
line of fall as illustrated (Fig. 28).
• Before felling is started, consider the natural lean of the
tree, the location of larger branches and the wind direction
to help you judge which way the tree will fall.
• Remove dirt, stones, loose bark, nails, staples and wire
from the tree.
Notching Undercut
Make the notch 1/3 the diameter of the tree, perpendicular to
the direction of falls as illustrated (Fig. 29).
Make the lower horizontal notching cut rst.
This will help to avoid pinching either the saw chain or the
guide bar when the second notch is made.
Felling Back Cut
• Make the felling back cut at least 2 in. (50 mm) higher than
the horizontal notching cut as illustrated (Fig. 29). Keep
the felling back cut parallel to the horizontal notching cut.
Strategically position the felling back cut so that enough
wood is left to act as a hinge. The hinge wood keeps the
tree from twisting and falling in the wrong direction. Do not
cut through the hinge.
• As the felling gets close to the hinge, the tree should begin
to fall. If there is any chance that the tree may not fall in
the desired direction or it may rock back and bind the saw
chain, stop cutting before the felling back cut is complete
and use wedges of wood, plastic or aluminium to open the
cut and drop the tree along the desired line of fall.
• When the tree begins to fall, remove the chain saw from
the cut, stop the motor, put the chain saw down, then use
the retreat path planned. Be alert for overhead limbs falling
and watch your footing.
Fig. 27
Chain line
Straight arm
Fig. 28
2 in. (50 mm)
2 in. (50 mm)
Fig. 29

15
Limbing
Limbing is the process in which branches are removed from a
fallen tree. When limbing, leave larger lower limbs to support
the log o the ground. Remove the small limbs in one cut as
illustrated (Fig. 30). Branches under tension should be cut from
the bottom up to avoid binding the chain saw.
mWARNING! Pay special attention to where the branches
are lying on the ground and recognize the following risks:
1). the branches may be under tension; 2). the direction in
which the branch will fall may dier from that anticipated; 3).
the tree may be unstable after the branch has been cut.
Bucking a Log
mWARNING! Do not buck logs that are larger than the
maximum cutting thickness.
Bucking is the process in which a log is cut into lengths. It is
important to make sure your footing is rm and your weight is
evenly distributed on both feet. When possible, the log should
be raised and supported by the use of limbs, logs, or chocks.
Follow these simple directions for easy cutting:
• When the log is supported along its entire length as
illustrated (Fig. 30A), cut from the top (overbuck).
• When the log is supported on one end (Fig. 30B), cut 1/3
the diameter from the underside (underbuck). Then make
the nishing cut by overbucking to meet the rst cut.
• When the log is supported on both ends (Fig. 30C), cut
1/3 the diameter from the top (overbuck). Then make the
nishing cut by underbucking the lower 2/3 to meet the
rst cut.
• It is easier to saw a log using the spiked bumper
(Fig. 30D).
– Dig the spiked bumper into the log and use it as a
pivot. Cut with an arched motion to make the bar
penetrate the wood.
– Repeat several times if necessary, changing the point
where you plant the spiked bumper.
1
2
1
Fig. 30
1
Fig. 30A
1
2
Fig. 30B
1
2
Fig. 30C
Fig. 30D
Spiked bumper
Spiked bumper

16
– When bucking on a slope, always stand on the uphill
side of the log. When cutting through the log,
maintain control by releasing the cutting pressure
near the end of the cut without relaxing your grip on
the chain saw handles. Do not let the chain contact
the ground.
After completing the cut, wait for the saw chain to stop before
you move the chain saw. Always stop the motor before moving
from tree to tree.
Maintenance
Please contact an authorized Snow Joe
®
+ Sun Joe
®
dealer
or call the Snow Joe
®
+ Sun Joe
®
customer service center
at 1-866-SNOWJOE (1-866-766-9563) for all maintenance
operations not foreseen in this manual. Any operation
performed in an unauthorized service center or by unqualied
personnel will completely invalidate the warranty.
mWARNING! For your safety and that of others:
• Correct maintenance is essential to maintain the original
eciency and safety of the machine over time.
• Keep all nuts, bolts, and screws tight to be sure the
equipment is in safe working condition.
• Never use the machine with worn or damaged parts.
Damaged parts are to be replaced and never repaired.
• Only use original Snow Joe
®
+ Sun Joe
®
replacement
parts. Parts that are not of the same quality can seriously
damage the equipment, compromise safety, and invalidate
the warranty.
mWARNING! Always unplug the power cord before
performing any adjustments, maintenance, or repairs to your
2-in-1 pole + chain saw.
• Use protective gloves when handling the bar and chain.
• Keep the bar encased in its sheath, except when working
directly on the bar or the chain.
• Never dispose of oils or other polluting materials in
unauthorized places.
Motor Cooling
To avoid overheating and damage to the motor, always keep
the cooling air vents clean and free of sawdust and debris.
Chain Tension
Check the chain tension before using the saw when the chain
is cold. The correct tension of a cold chain is when there is no
slack on the underside of the guide bar; the chain is snug, but
you can rotate it by hand without binding.
During normal saw operation, the temperature of the chain will
increase. The drive links of a correctly tensioned warm chain
will hang approximately 0.050 in. (1.25 mm) out of the bar
groove (Fig. 31). Be aware that a chain tensioned while warm,
may be too tight upon cooling. Check the “cold tension” before
next use. The chain must be re-tensioned whenever the ats
on the drive links hang out of the bar groove (Fig. 31).
NOTE: A new chain tends to stretch. Check the chain tension
frequently and re-tension as needed.
Nuts and Screws
Periodically check that all the nuts and screws are tightened
securely. Check that the telescoping locking coupler that
controls the telescoping pole is intact and in proper working
order.
Chain Sharpening
mWARNING! To ensure that the saw works safely and
eciently, it is essential that the cutting components are
well-sharpened. It is highly recommended to replace the
chain once it loses its ability to cut cleanly and safely.
It is possible, however, to sharpen the existing chain if the
sharpening is carefully performed. Any work on the chain
and bar requires specic experience and special tools. For
safety purposes, we recommend you contact an authorized
Snow Joe
®
+ Sun Joe
®
dealer or call the Snow Joe
®
+
Sun Joe
®
customer service center at 1-866-SNOWJOE
(1-866-766-9563).
Sharpening is necessary when:
• The sawdust looks like dust;
• Cutting becomes more dicult;
• The cut is not straight;
• Vibrations increase.
An authorized service center will sharpen the chain using the
right tools to ensure minimum removal of material and even
sharpness on all the cutting edges.
If you sharpen the chain yourself, use special round-section
les with the right diameter depending on the type of chain
(see “Chain Maintenance Table” pg. 16). You need a certain
amount of skill and experience to avoid damaging the cutting
edges.
Fig. 31
Properly Adjusted Warm Chain
Approximately .050 in. (1.25 mm)
Flats are
visible here
Flats are not
visible here
Chain Needs Tensioning

17
Sharpen the chain as follows (Fig. 32):
• Secure the bar rmly, with the chain mounted in a
suitable vise.
• Tighten the chain if it is loose.
• Mount the le in the guide and then insert it in the tooth at
a constant angle from the cutting edge.
• Sharpen in a forward motion a few times and repeat this
on all the cutting edges facing the same way (right or left).
• To move the chain forward, use a screwdriver.
• Turn the bar over in the vise and repeat on all the other
cutting edges.
• Check that the depth limiter tooth does not stick out
farther than the inspection tool and le any projecting
parts with a at le, rounding o the edges (Fig. 32).
• After sharpening, remove all traces of ling and dust
and lubricate the chain in an oil bath. Replace the chain
whenever:
– The length of the cutting edges decreases to 5 mm
or less;
– There is too much play between the links and the rivets.
Chain Maintenance Table
Guide Bar Maintenance
When the guide bar shows signs of wear, turn it over on the
saw to distribute the wear for maximum bar life. Feathering or
burring of the bar rails is a normal process of bar wear. You
should smooth such faults with a le as soon as they occur.
Replace a bar with any of the following faults:
• wear inside the bar rails permitting the chain to
lay over sideways
• bent guide bar
• cracked or broken rails
• spread rails
Turn the saw over, check the underside of the guide bar, and
make sure that the lubrication holes and chain groove are free
from impurities.
You can purchase replacement parts for your Sun Joe
®
GTS4000E-8CS-CGY chain saw attachment by ordering online
at snowjoe.com or, to order by phone, contact Snow Joe
®
+
Sun Joe
®
customer service at 1-866-SNOWJOE
(1-866-766-9563).
Chain Sprocket
Regularly check the condition of the sprocket and replace it
when wear exceeds 0.5 mm (Fig. 33).
Do not mount a new chain with a worn sprocket or vice-versa.
Fig. 32
Inspection tool
Depth limiter tooth
Cutting edge
Depth
limiter
tooth
56
3/8
inches mm
Drive Link Chain Pitch Chain Gauge
File Diameter
inches
mm inches mm
9.5 0.050 1.3 45/32
< 0.5 mm
Fig. 33

18
Troubleshooting
Troubleshooting Tips
Most diculties are easy to x. Consult the troubleshooting
table for common problems and their solutions. If you continue
to experience problems or need repairs beyond these minor
adjustments, please call 1-866-SNOWJOE (1-866-766-9563)
for assistance.
mWARNING! Always unplug the power cord before
performing any adjustments, maintenance, or repairs to your
2-in-1 pole + chain saw.
Troubleshooting Table
Daily Checklist, Cleaning
and Storage
Daily Checklist
To help maintain your electric 2-in-1 pole + chain saw for
optimum performance, we recommend you complete this
checklist prior to each work session.
mWARNING! Do not plug in the power cord until you
have completed all of the daily checks.
• Inspect for any visible damage to the chain, guide bar, or
motor housing.
• Inspect the oil port and guide bar rails and clean them to
remove any debris.
• Check the chain tension.
• Check the chain teeth for sharpness.
• Check the bar and chain oil level; ll with only new chain
oil specically formulated for chain saws.
NOTE: If you notice anything unusual, such as a vibration or
or an odd sound, shut the saw OFF immediately. Remove the
power cord and check the saw for any damage.
If you cannot nd the cause of the problem or are uncertain
what to do, then have the saw inspected by an authorized
Snow Joe
®
+ Sun Joe
®
dealer or call the Snow Joe
®
+
Sun Joe
®
customer service center at 1-866-SNOWJOE
(1-866-766-9563) before using it.
mCAUTION!
• Remove the power cord and wait at least ve minutes for
the saw to cool before servicing or storing your unit.
• If you drop the saw, carefully inspect it for damage. If the
guide bar is bent, the housing is cracked, the handle is
broken, or if you see any other condition that may aect
the saw’s operation, DO NOT USE the tool. Instead, have
it serviced at an authorized Snow Joe
®
+ Sun Joe
®
dealer or call the Snow Joe
®
+ Sun Joe
®
customer service
center at 1-866-SNOWJOE (1-866-766-9563).
Cleaning
Use only mild soap and a damp cloth to clean the 2-in-1 pole
+ chain saw. Never let any liquid get inside the motor housing
and NEVER immerse any part of the saw housing in liquid.
Problems Corrective Action
The saw
motor fails
to start
• Check that you installed the extension cord
properly into the saw power cord receptacle and
that you plugged the extension cord into a live
120 V outlet.
• Make sure that you fully depress and hold the
safety lock button before squeezing the ON/OFF
trigger switch.
• The chain is too tight; re-tension.
• The chain tension is too tight; re-tension.
• The chain oil tank is empty; rell.
• The lubrication holes are plugged; clean them out.
• The chain tension is too tight; re-tension.
• The guide bar or chain is damaged; inspect
and replace the damaged part.
The saw
runs, but
the chain
speed is
low
Bar and
chain
running
hot and
smoking
The saw
motor
runs, but
the chain
is not
turning

19
Optional Accessories
m
WARNING! ALWAYS use only authorized Snow Joe
®
+ Sun Joe
®
replacement parts and accessories. NEVER use
replacement parts or accessories that are not intended for use with this saw. Contact Snow Joe
®
+ Sun Joe
®
if you are unsure
whether it is safe to use a particular replacement part or accessory with your saw. The use of any other attachment or accessory
can be dangerous and could cause injury or mechanical damage.
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
®
+ Sun Joe
®
to provide notice of such
changes. Accessories can be ordered online at snowjoe.com or via phone by contacting the Snow Joe
®
+ Sun Joe
®
customer
service center at 1-866-SNOWJOE (1-866-766-9563).
Bar and chain oil
SWJ-OIL sold at snowjoe.com
or you can purchase equivalent
bar and chain oil sold at your
local hardware store
Model
Accessories Item
3
1
Oregon 8-inch replacement bar
GTS-8EBAR
2
Oregon 8-inch replacement chain
SWJ-8CHAIN
Storage
• Ensure that the guide bar cover is in place when storing.
• Do not store the 2-in-1 pole + chain saw near chemicals,
such as fertilizers or other harsh solvents. Do not expose
the plastic parts of the unit to brake uids, gasoline,
petroleum-based products, penetrating oils, or the like.
These products are often highly corrosive and may cause
permanent damage, weaken, or destroy the plastic parts
of your unit.
• When not in use, your machine should be stored indoors
in a dry and high or locked-up place, out of the reach of
children.
Support
If your Sun Joe
®
GTS4000E-8CS-CGY-RM chain saw
attachment requires service or maintenance, please call
1-866-SNOWJOE (1-866-766-9563) for assistance.
Model and Serial Numbers
When contacting the company, reordering parts, or arranging
service from an authorized dealer, you will need to provide the
model and serial numbers, which can be found on the decal
located on the housing of the unit. Copy these numbers into
the space provided below.
Record the following numbers from the housing or handle of your
new product:
Model #:
Serial #:
G T S 4 0 0 0 E - 8 C S - C G Y - R M

20
NOTES

21
SNOW JOE
®
+ SUN JOE
®
REFURBISHED GOODS WARRANTY
GENERAL CONDITIONS:
Snow Joe
®
+ Sun Joe
®
operating under Snow Joe
®
, LLC warrants
this refurbished product to the original purchaser for 90 days
against defects in material or workmanship when used for normal
residential purposes. If a replacement part or product is needed,
it will be sent free of charge to the original purchaser except as
noted below.
The duration of this warranty applies only if the product is put to
personal use around the household. It is the owner’s responsibility
to correctly perform all maintenance and minor adjustments
explained in the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit
snowjoe.com/help or email us at [email protected] for
instructions. Please be sure to register your unit beforehand to
speed up this process. Certain products may require a serial
number, typically found on the decal axed to the housing
or guard of your product. All products require a valid proof
of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and tines are
not covered under this warranty. Wearing parts can be
purchased at snowjoe.com or by calling 1-866-SNOWJOE
(1-866-766-9563).
• Batteries are covered in full for 90-days from the date of
purchase.
Snow Joe
®
+ Sun Joe
®
may from time to time change the design
of its products. Nothing contained in this warranty shall be
construed as obligating Snow Joe
®
+ Sun Joe
®
to incorporate
such design changes into previously manufactured products, nor
shall such changes be construed as an admission that previous
designs were defective.
This warranty is intended to cover product defects only.
Snow Joe
®
, LLC is not liable for indirect, incidental or
consequential damages in connection with the use or misuse of
the Snow Joe
®
+ Sun Joe
®
products covered by this warranty.
This warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or service
during reasonable periods of malfunction or non-use of this
product while waiting for a replacement part or unit under this
warranty. Some states do not allow exclusions of incidental or
consequential damages so the above exclusions may not apply
in all states. This warranty may give you specic legal rights in
your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 7PM EST
and Sunday 9AM to 4PM. You can reach us at 1-866-SNOWJOE
(1-866-766-9563), online at snowjoe.com, via email at
[email protected] or tweet us @snowjoe.
EXPORTS:
Customers who have purchased Snow Joe
®
+ Sun Joe
®
products exported from the United States and Canada should
contact their Snow Joe
®
+ Sun Joe
®
distributor (dealer) to obtain
information applicable to your country, province or state. If for
any reason, you are not satised with the distributor’s service,
or if you have diculty obtaining warranty information, contact
your Snow Joe
®
+ Sun Joe
®
seller. If in the event your eorts are
unsatisfactory, please reach out to us directly.

snowjoe.com
