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Operation
28 - English
Problem What to do
Remote control
is inconsistent or
does not work
• Check the batteries to see if they are installed properly or if they
need to be replaced. See “Replacing the remote batteries” on page
29.
• Point the remote control at the sound system when you press a
button.
• Check that the system status indicator on the sound system flashes
when you press the remote volume or mute button.
• For the Solo 15 system remote
- Point the remote control at the device you want to control.
- Check that the remote button for the selected source flashes
when you press the volume button.
• Unplug the system’s power cord from the AC (mains) outlet for one
minute.
• Reset the system: Unplug the power cord for at least one minute.
Plug the power in again and listen for the system to emit two tones
confirming it has power.
Sound is
distorted
• Make sure cable connections are secure on the sound system and
TV.
• If the sound system is connected to a TV output labelled
VARIABLE (VAR), reduce the TV volume.
• Bypass the TV and connect directly to the source using one of the
Alternate setup methods. Refer to page 17.
• Reset the system: Unplug the power cord for at least one minute.
Plug the power in again and listen for the system to emit two tones
confirming it has power.
Sound is coming
from the TV
• Turn off your TV’s internal speakers.
• Adjust the TV volume.
System status
indicator is red
• System error. Call Bose Customer Service.
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