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![](https://files.manualsfile.com/Samsung-UA65AU8000SXNZ-65-2021-4K-UHD-AU8000S/bge1.png)
If the same problem continues, try using the appropriate SAMSUNG remote control for your TV model.
If you use an Multi-Brand Remote (MBR) or universal remote and your remote cannot operate an external device,
move the external device closer to the One Connect Box.
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