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TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are programmed for the vehicle. If another Intelligent Key is in range or inside the vehicle,
the vehicle system may respond differently than expected.
Symptom Possible cause
Action to take
When stopping the engine
The Shift to P range warning appears on
the display and the inside warning chime
sounds continuously.
The shift position is not in the P
(Park) position.
Push the park button to engage the P
(Park) position.
“No Key Press and Hold to Stop Engine”
message appears on the display.
The Intelligent Key is not inside the
vehicle.
Carry the Intelligent Key inside the
vehicle and push the ignition switch
once to stop the engine.
There is not the Intelligent Key or
the battery charge is low.
Rapidly push the ignition switch 3
consecutive times or push and hold
the ignition switch for more than 2
seconds to stop the engine.
When opening the driver’s
door to get out of the vehicle
The door/liftgate open warning appears
on the display.
The ignition switch is in the ON
position.
Place the ignition switch in the OFF
position.
When closing the door after
getting out of the vehicle
The No Key Detected warning appears
on the display, the outside chime sounds
three times and the inside warning
chime sounds for approximately 3 sec-
onds.
The engine is running.
Place the ignition switch in the OFF
position.
The Rear Door Alert warning message
appears on the display, the horn sounds
three times, pauses, and sounds three
more times, or a Check Rear Seat for All
Articles warning appears on the display.
The Rear Door Alert is activated.
Check the rear seat for all articles,
clear the Rear Door Alert warning
message by using the steering
switches.
When pushing the door han-
dle request switch (if so
equipped)
The outside chime sounds for approxi-
mately 3 seconds.
The Intelligent Key is inside the
vehicle.
Carry the Intelligent Key with you.
When pushing the ignition
switch to start the engine
The Key Battery Low warning appears
on the display.
The Intelligent Key battery charge
is low.
Replace the battery with a new one.
(See “Intelligent Key battery replace-
ment” (P.8-25).)
Pre-driving checks and adjustments 3-13
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