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English
Troubleshooting
English56
Code Action
UC
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a customer service centre.
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service centre.
HC
High temperature heating check.
• If the information code remains, contact a customer service centre.
1C
The Water Level sensor is not working properly.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service centre.
AC
Check communications between main and sub PBAs.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service centre.
DDC, ddC
This message appears when you open the AddWash Door without pressing Start/
Pause. If this happens, do one of the following:
• Press the AddWash Door to close properly. Then, press Start/Pause and try
again.
• To add laundry, open the AddWash Door and input laundry. Close the AddWash
Door properly. Then, press Start/Pause to resume operation.
8C
The MEMS sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung service centre.
AC6
Check communications between the main and the inverter PBAs.
• Depending on the state, the machine may automatically returns to normal
operation.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung service centre.
DC1
The Main Door lock/unlock is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung service centre.
DC3
The AddWash Door lock/unlock is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung service centre.
Untitled-16 56 2021-02-02 7:00:27
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