TV-IP420P TrenDnet Mobile

Product's Documents

Below are documents related to this product, you can read online or download:
User Manual Specification

User Manual

This is the main product document for model TV-IP420P.

The file format is pdf, 62 pages, you can download this manual here .

background
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 2
Contents
........................................................................................................1
ProductOverview............................................................................4
Features...................................................................................................................4
Hardware.................................................................................................................4
Performance............................................................................................................4
CameraManagement..............................................................................................5
PackageContents....................................................................................................5
Openthecover........................................................................................................6
ResetButton............................................................................................................6
Cables......................................................................................................................6
Warnings..................................................................................................................7
Cautions...................................................................................................................7
InstallationProcedure.....................................................................8
Planforinstallationlocation............................................................9
Viewingangle..........................................................................................................9
WeatherConditions.................................................................................................9
SetupYourCamerawithCD............................................................10
HardwareInstallation.....................................................................12
Cabling..................................................................................................................12
Waterproofcap....................................................................................................12
AccessyourCamerawiththeWebBrowser....................................12
SystemManagementandDefaultSettings..............Error!Bookmarknotdefined.
LoggingintotheCamerafortheFirstTime(Windows)......................................12
LoggingintotheCamerafortheFirstTime(OSX)..............................................15
LiveView...............................................................................................................20
Playback................................................................................................................22
Searchforvideorecordings.....................................................................................................22
TimeLine.................................................................................................................................22
Playback...................................................................................................................................23
Sliceimagesfromvideoplayback............................................................................................23
Downloadsectionsofvideo.....................................................................................................24
Downloadsnapshots................................................................................................................24
Log........................................................................................................................25
Searchforlogs.........................................................................................................................25
SystemInformation..............................................................................................26
SystemConfiguration.....................................................................27
DeviceSettings.....................................................................................................27
UserAccounts.......................................................................................................28
TimeSettings........................................................................................................28
DaylightSavings....................................................................................................29
LiveViewSettings.................................................................................................29
Maintenance.........................................................................................................30
NetworkSettings...........................................................................31
TCP/IP...................................................................................................................31
Port.......................................................................................................................32
DDNS.....................................................................................................................33
PPPoE....................................................................................................................33
SNMP....................................................................................................................34
802.1X...................................................................................................................35
IPAddressFilter....................................................................................................36
QualityofService(QoS)........................................................................................36
UPnP.....................................................................................................................37
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 3
VideoSettings.................................................................................37
VideoFormat........................................................................................................37
DisplaySettings.....................................................................................................38
OnScreenDisplaySettings...................................................................................41
TextOverlay..........................................................................................................41
PrivacyMask.........................................................................................................42
VideoRecording...................................................................................................42
Events.............................................................................................43
MotionDetection.................................................................................................43
VideoTampering..................................................................................................45
Notification...........................................................................................................47
Snapshot...............................................................................................................47
Email.....................................................................................................................48
AlarmInput...........................................................................................................49
AlarmOutput........................................................................................................50
NetworkStorage.............................................................................51
NetworkStorage...................................................................................................51
StorageManagement...........................................................................................52
FTPServer.............................................................................................................53
PTZ(Pan/Tilt/Zoom).......................................................................54
Basic......................................................................................................................54
Limit......................................................................................................................55
InitialPosition.......................................................................................................55
ParkAction...........................................................................................................56
PrivateMask.........................................................................................................56
ScheduleTasks......................................................................................................57
ClearConfig..........................................................................................................58
RestoreDefaultPassword..............................................................58
SoftwareReset.....................................................................................................58
HardwareReset....................................................................................................58
Appendix.......................................................................................59
Directvideoaccess‐RTSP....................................................................................59
Regulations....................................................................................59
FederalCommunicationCommissionInterferenceStatement................................59
RoHS....................................................................................................................59
EuropeEUDeclarationofConformity...............................................................60
LimitedWarranty...........................................................................61
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 4
ProductOverview
Features
The Indoor/Outdoor 3 MP Motorized Lens Dome Network Camera with
VarifocalLens,modelTVIP420P,providespowerful3MPresolutioninlow
light environments. Even in extreme environments, this ultracompact
camerawillfunctionallyear,thankstoanIP66weatherratedhousing.Use
theincludedprograde softwaretomanageupto32TR
ENDnetcameras.Free
iOS®andAndroid™mobileappavailableformobileuse.
Hardware
PowerfulZoom
4xopticalzoomand16xdigitalzoom
MotorizedPTZ
350°pantiltzoomanduserdefined3Dzoomwithinthewebinterface
OutdoorReady
OutdoorIP66weatherratedandanoperatingtemperaturerangeof‐30
60°C(22140°F)
VandalResistant
ImpactprotectionratedwithIK
10
Performance
3Megapixel
Record2048x1536at25fpsinthespacesavingH.264compressionformat
Storage
Recordvideotoa SambaclientortoaMicroSDcard(upto128GB,sold
separately)
TemperDetection
Receivetamperdetectiontriggersalarm
DWDR
Improvedimagequality andautofocus inhighcon
trastlightingenvironments
withDigitalWideDynamicRangetechnology
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 5
CameraManagement
MultiLanguageInterface
SupportforEnglish,French,Spanish,German,andRussian
AdvancedPlayback
Advancedincameraarchivedvideoreviewfunctionality
Storage
SMB/CIFSsupportwithnotificationifstoragedriveisfull
MotionDetection
Create motion detection windows with separate sensitivity settings and
eventtriggers
RecordingSchedule
Defineaweeklyrecordingschedule
TamperDet
ection
Receivetamperdetectionvideoclipsviaemail
IPv6
IPv6support
ONVIF/PSIA
ONVIFProfileS,ProfileGandPSIAcompliant
FreeApps
SeelivevideoonamobiledevicewithfreeiOS
®
andAndroid™apps
ComplimentarySoftware
ComplimentaryprogradesoftwaretomanageuptoTRENDnet32cameras
PackageContents
TVIP420Ppackageincludes:
TVIP420P
QuickInstallationGuide
CDROM(UtilityandUser’sGuide)
Cameramountinghardware
(Optionalpoweradapternotincluded)
Ifanypackagecontentismissingordamaged,pleasecontacttheretailstore,online
retailer,orreseller/distributorfromwhichtheproductwaspurchased.
DrillingTemplate
MountingScrews
NetworkCable
WaterproofAccessories
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 6
Openthecover
Loosenthemountingplatescrewsandbasescrews,twistthebottomhousing
toopen.
ResetButton
Pushandholdtheresetbuttonthenpoweronthecamera.Keepholdingthe
reset button for more than 10 seconds to reset configuration to factory
default.

Cables
ResetButton
Alarmlinein,lineout
andgroundingwires
RS485wires
Networkcable
connection
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 7
Warnings
Seriousinjuryordeathmaybecausedifanyofthesewarningsareneglected.
Followthesesafetyguardstopreventserious injuryordeath.
If using the power adapter, please choose the power adapter that
meetsthesafetyextralowvoltage(SELV)standardorIEC609501and
LimitedPowerSourcestandard.
Iftheproductdoesnotworkproperly,pleaseconta
ctyourdealeror
thenearestservicecenter.Neverattempttodisassemblethecamera
yourself. Disassembling the product will void the warranty and may
causeharmorinjury.
Toreducetheriskoffireorelectricalshock,donotex
posethisproduct
torainorwater.
The installation should be done by a qualifi ed service person and
shouldconformtoallconstructionandelectricregulationsandother
localcodes.
Cautions
Injury or equipment damage may be caused if any of these cautions are
neglected.Followthese precautionstopreventpotentialinjuryormaterial
damage.
MakesurethepowersupplyvoltageiscorrectbeforeusingtheCamera.
Donotdropthecameraor subjecttophysicalshock.
Donottouchsensormodul
eswithfingers.Ifcleaningisnecessary,use
acleanclothwithabitofethanolandwipeitgently.Ifthecamerawill
notbe used foran extendedperiod oftime, puton the lenscap to
protectthesensorfromdirt.
DonotaimthecameralensatthestronglightsuchastheSunoran
incand
escentlamp.Stronglightcandamagethecamerasensor.
The sensor may be burned out by a laser beam, so when any laser
equipmentisbeingused,makesurethatthesurfaceofthesensor will
notbeexposedtothelaserbeam.
Do not place the cam
era in extremely hot, cold temperatures (the
operating temperature should be between‐10°C to 60°C), dusty or
damp environment, and do not expose it to high electromagnetic
radiation.
Toavoidheataccumulation,goodventilationisrequiredforapr
oper
operatingenvironment.
Keepoutofwaterandanyliquid.
Whileshipping,thecamerashouldbepackedinitsoriginalpacking.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 8
InstallationProcedure
There are number of factors involved in a successful camera installation.
Followthesuggestedinstallationstepsandgothroughthechecklists.This
guidewillhelpyoumakeyourcamerainstallationsmoothlyandeasily.
Planforinstallationlocation,seenextparagraph
SetupYourCamerawithCD,seepage9
Find thecam
erayouwouldliketoaccessandconfigurethendouble
clickontheIPaddress.

1. ContinuetothenextsectionAccessyourCamerawiththeWeb
Browserfordetailconfigurationsofthecamera.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 9
HardwareIns tallation,seepage12
Planforinstallationlocation
Viewingangle
The TVIP420P is a dome camera with varifocal lens that provides non
distortedanddetailedimages.Choosethelocationwherehasgoodangleto
shoottheimageyouexpecttosee.Themotiondetectionareashouldalsobe
consideredwheninstallingthecamera.
WeatherConditions
TheTVIP420Pis adomecamera, whichfits mostinstallationsindoor and
outdoor. Thecameracanworkunderawiderangeofweatherconditions.
For severe weather conditions, a camera housing with temperature and
moisture control is recommended. Using the camera in milder weather
conditionswillhelpextendthecamera’sprodu
ctlifeandpreservethequality
ofthevideoimage.
Moisture:Avoiddampormoistenvironmentswheneveryoucan.The
TVIP420PisanIP66grade,IK10waterproofcamera,anditwillwork
inmoistenvironments.However,rainmayaffectthepicturequality,
especially at night, water may reflect th
e light from the infrared
illuminationanddegradepicturequality.
Temperature:TVIP420Pworkswithinaspecifiedtemperaturerange.
Areaswithseveretemperaturesshouldbeavoidedwheninstallingthe
camera.It’srecommendedthatyouuseanenclosurewithaheaterand
blower if you plan on using this ca
mera outside of the specified
temperaturerange.
Sunlight:Avoiddirectsunlightexposure.Directsunlightwilldamage
theimagesensor.Ifsunlightisnecessaryforyourviewingpurposes,
provideprotectionfortheimagesensor.
Lighting:Considerinstallingyourcamerafacesthesamedirectionof
thelightsources.Shootingimageswithtopdownpo
sitionoutdooror
nexttotheexistinglightsourcearegood choices.Avoidthelightsource
ifitcreatesashadethatdarkenstheviewingarea.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 10
SetupYourCamerawithCD
2. InserttheInstallationCDROMintoyourcom puter’sCDROM driveto
initiatetheAutoRunprogram.Chooseyourpreferredlanguageandthen
clicktheInstallUtility.
3. InstalltheCameraUtilityasinstructed

4. Last,clickNexttofinishtheinstallation.
5. ThiswillalsorequireyoutoInstallWinPcapprogra
mifyoudon’ thave
thisinstalledbefore,pleasefollowtheonscreenInstructionstoInstallIt.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 11
6. RestartthecomputeraftertheInstallation.
7. Afterthecomputerhasrestarted,doubleclickontheCameraUtilityicon
tolaunchtheprogram.

8. Findthecamerayouwouldliketoaccessandconfigurethendoubleclick
ontheIPaddress.

9. ContinuetothenextsectionAccessyourCa
merawiththeWeb
Browserfordetailconfigurationsofthecamera.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 12
HardwareInstallation
Cabling
It’s recommended that the wiring the cable in your home or office by a
professional.Ifyoualreadyhavethecabledeployed,makesurethecableand
theconnectorsmeetthecategory5Ethernetcablestandards.Atleast2pairs
oftwistedlinesarerequiredforpoweranddata.Poorcablequali
tymaycause
unexpectedproblems.Testingyourcableorrunninganewcableissuggested
fornewcamerainstallation.
Waterproofcap
The TVIP420P itselfisIP66grade water and dustproof. There isa set of
networkcablewaterproofcapsthatcomeswiththepackageaswell. Run
yourcablegoingthroughtheaccessories,andthencrimpthecablewithan
RJ45module.Pluginthenetworkcableandthenti
ghtenthewaterproofcap
topreventwaterrunningintocamerathroughthecable.
AccessyourCamerawiththeWebBrowser
LoggingintotheCamerafortheFirstTime(Windows)
1. FindthecamerafromtheUtilityanddoubleclickontheIPaddressto
openthebrowser.
2. ActivatetheadminUserAccountbyenteringyourdesiredpassword,and
thenclickOK.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 13
3. The camera management page will detectif you installed the camera
videostreamingpluginornot.Clickthelinktodownloadthepluginfrom
theTVIP420Pcamera.
4. Downloadtheplugintoyourcomputerandthenandcloseyourbrowser.
Launchtheplugininstallationtoins
talltheplugin.
5. Permission request may show up depends on the Internet security
settingsonyourcomputer.ClickYestoinstalltheplug‐in.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 14
6. ClickNexttoinstalltheplugin.
7. ClickFinishtofinishtheinstallation.
8. Openthebrowserandloginagain.
9. Enter the username admin andnew passwordagain to startsecured
session.
10. Refresh the browser and the Live View page will show up and begin
streamingvideo.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 15
LoggingintotheCamerafortheFirstTime(OSX)
1. Openthewebbrowseronyourcomputer.Intheaddressbar,enterthe
default IP address of the camera 192.168.10.30.If the camera is
connectedtoarouter/network,pleaseusetheWindowsCameraUtility
tofindtheexactIPaddress.
2. ActivatetheadminUserAccountbyenteringyourdesi
redpassword,and
thenclickOK.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 16
3. The camera management page will detectif you installed the camera
webcomponentpluginornot.Clickthelinktodownloadthepluginfrom
theTVIP420Pcamera.
Note:Internetconnectionisrequiredtodownloadtheplugin.Ifyoudonothave
Internetaccess,youcanfindthepluginontheCDcomeswiththepackageunder
/Macfolder.
4. Quityour browsercompletelyby commandClickonthe browser icon
andthenclickQuitbeforeinstallingtheplugin.
5. GototheFinderandnavigatetotheDownloadfolder.CommandClick
theWe bComponents.pkgandthenclickOpen. (Ifyouareinstalltheplug
infromth
eCDwhenyoudon’thaveinternetconnection,justbrowseto
/MacfolderanddoubleclicktheWebComponents.pkgfile.)
6. ClickOpenwithInstallertostartinstallation.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 17
7. ClickContinuetoinstalltheplugin.
8. Selectadestinationtoinstalltheplugin.ThenclickContinue.
9. UsethedefaultlocationandclickInstall.
10. EnteryourpasswordandclickInstallSoftware
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 18
11. Installationwillprocessautomatically .
12. ClickClosetoexittheinstallation.
13. OpenthebrowserandloginagainwiththedefaultIP192.168.10.30or
theIPthatwasdynamicallyassignedbyyourrouter.
14. Entertheusername,admin,andthedefaultpassword, admin,andthen
clickOK.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 19
15. TheLiveViewpageshowsupandthevideostartstostream.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 20
LiveView

Snapshot
Clickthisicontotakeavideosnapshot.
Afteryouloginintothecameramanagementpage,you’llseetheLiveViewpage.
Zoom
Click once to enable zoom. When
enabled,clickanddragtheareaonthe
picture to zoom in. Right click to
resume 100% zoom. Click the icon
again to disable zoom. The zoom
functionworks
infullscreenmodeas
well.
Recording
Click once to start recording. Click it
againtostoprecording.Thestatusbar
willindicateifitisinrecordingstateor
not.
VideoStream
TVIP420P has two video streams:
H.264andMJPEG.Switchtoviewthe
differentvideostreamsbyclickingthis
icon.
FullScreenMode
Clickthepicturetoviewinfullscreen
mode. Double click again or press
escapekeyonyourkeyboardtoexit
fullscreenmode.
StatusBar
Thestatusbarshowsthestatusyou
are at, including enabled the zoom,
recording video, and successfully
takingasnapshot.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 21
Snapshot
Clickthisicontotakeavideosnapshot
Zoom
Clickoncetoenablezoom.Then,clickanddrag
theareaonthepicturetozoomin.Clickonceon
picturefor100%zoom.Clicktheiconagainto
disablezoom.The zoomfunctionworksinfull
screenmodeaswell
Recording
Click once to start recording. Click it again to
stoprecording.Thestatusbarwillindicateifitis
inrecordingstateornot
VideoStream
Thecamerahastwovideostreams:H.264and
MJPEG. Switch to view the different video
streamsbyclickingthisicon
3DZoom
Click the position of the live video, the
corresponding position will be moved to the
centerofthelivefeed.Clickandholdthemouse
foradesireportionoftheliveimage,thenthat
positionwillbemovedtothecenterofthelive
feed
FullScreenMode
Click the picture to view in full screen mode.
Doubleclickagainorpressescapekeyonyour
keyboardtoexitfullscreenmode
StatusBar
The status bar shows the status you are at,
including enabled the zoom, recording video,
andsuccessfullytakingasnapshot
TheiconexpandsthePTZcontrolpanel
Pan/Tilt/Zoomcontrolpanel
Zoomin/out
Focusclose/far
Irisopen/close
 Speed of pan/tile
movement
Presets
Use the presets panel to move to previously
savedlocations
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 22
Playback
Youcanplaybackthevideorecordingonthenetworkstorageanddownload
thevideoclipandsnapshotstoyourlocalcomputer.
Searchforvideorecordings
Clickthedateselection,andthenchooseadateasthedaterangeofsearching.
ClickSearchtostartsearching.
TimeLine
Thereisaplaybackheadinthecenterofthetimelinerepresentedinayellow
verticalline. To lookfor aspecific videorecording, move thetime line by
clickingand dragging it. Ifthe recordingisshort, zoom inby clicking
button.Click
tozoom outtheti
mescale.Ifyouknowtheexacttimeof
thedayyouarelookingfor, click
thenenterthetimeyouwanttoplayback.
Different types of recordings are identified differently. The scheduled
recordings are marked in blue, and the recordings triggered by motion
detectionaremarkedinred.
Clickanddragthetimelinetomoveyourtimemanually.
Clickthisbuttontozoominthescale
Clickthisbuttontozoomoutofthescale
Clickthisbuttontospecifyaspecifictimeoftheday.
thenclicktoconfirmselectionandthenclickXtoclose
thisdialogbox.

background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 23
Playback
Useplaybackcontrolstoplaybackthevideorecording.
Clickthisbuttontoplaythevideo.
Clickthisbuttontopausevideoplayback.
Clickthisbuttontostopplayback.
Clickthisbuttonincreaseplaybackspeed*.
Clickthisbuttondecreaseplaybackspeed*.
Clicktoplaybackvideoframebyframe.Clickagainfor
thenext
fr
ame
*Note:Thereare5stepsofplaybackspeedyoucanchoosefrom:1/4,1/2,1,2,and
4timesoforiginalspeed.
Sliceimagesfromvideoplayback
Youcantakesnapshotsfromplaybackvideoormakenewvideoclipsfrom
thevideoyouareplayingback.

Clickthisbuttontoenablezoom.Thenclickanddragon
thevideotodefinetheareayouwanttozoomin.Click
againtogetbackto100%zoom.
Doubleclicktoshowvideoinfullscreenandpress
ES
C
onkeyboardtoexitfullscreenmode.
Clickthisbuttontodisablezoom.
Clickthisbuttontotakeasnapshotofcurrentplayback.
Clickthisbuttontostartclippingavideofromplayback.
Clickthisbuttontostopclippingavideofromplayback.

background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 24
Downloadsectionsofvideo
Tosavecompletevideosectionsorsnapshots,youcandownloadthefiles
directly.
Clickbuttontodownloadvideosections.
Checkthetimeoftherecording,selectthevideosyouwanttodownload,and
thenclickDownload.

Downloadsnapshots
Clickbuttontolistsnapshotstodownload
Select the type of event that triggered the snapshots.
ChoosetheStartTimeandEndTime.Then,clickSearch
tofindthesnapshotlist.Checkthetimeofthesnapshot,
and then select the snapshots you want to downlo ad,
thenclickDownload.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 25
Log
ThelogoftheTVIP420Pwillbesavedonthenetworkstorage.Youcansearch
therelevantrecordsandsavetoyourlocalcomputer.(SeeNetworkStorage
onpage51tosetupthestorage.)
Searchforlogs
ClickthetypeoflogandthentheStartTimeandEndTime.ClickSearchto
startsearching.

ClickFirstPage,PrevPage,NextPage,andLastPagetoshowthelogs.Click
SaveLogtosavethelogstoyourcomputer.

background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 26
SystemInformation
SystemInformationpageshowsthecamera’sbasicinformation.
BasicInformation
DeviceName: Humanreadabledevicenameforeasy
identification.
FirmwareVersion: Firmwareversion
MACAddress: TheMACaddressofEthernetInterface
SystemTime: Thesystemtimesetupinthecamera.Keepingthis
timecorrectisimportantforrecording,scheduled
controlandloggingaccurately.
DeviceName: Humanreadabledevicenameforeasy
identification.
NetworkInformation
IPAddress: IPaddressoftheTVIP420P
SubnetMask: NetworkrangeofIPaddress
DefaultGateway: ThedefaultroutegoingfromtheTVIP420Psubnet.
PrimaryDNS: PrimaryDNSserveraddress
SecondaryDNS: SecondaryDNSserveraddress
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 27
SystemConfiguration
DeviceSettings
Setupyour cameranameand location foreasyidentification.Thiscamera
namewillalsoberecognizedbyothernetworkcamerasoftwareasthename
of this camera. OSD, On Screen Display, camera name is referring to this
settingaswell.
Names
CameraName:
Nameofthecamera. Thecameranamesetup
herecanbediscoveredbyothernetworkcamera
softwareandOSD,OnScreenDisplay.Thedefault
cameranameisthemodelnumber:TVIP420P
Location: Labelwhereyouinstalledthiscameraforreference
Authentication
RTSP: TVIP420P’svideostreamcanbeaccessedwith
RTSP,RealTimeStreamingProtocol.Onlythe
administratoranduserscanviewthisvideostream
Uncheckingthisboxwillalloweveryoneaccesstothisvideo
streamwithoutauthentication.Default:Checked.
Service
Enable
Telnet:
TVIP420PembeddedTelnetserviceformultiplecamera
controlforsystemdeveloper.Default:disabled.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 28
UserAccounts
Youcansetupupto16useraccountstoaccessthecamera’s videostream
withawebbrowserorrealtimevideostream(RTSP).Onlyoneadministrator
accountcanbesetuptoconfiguretheTVIP420Pandcannotbedeleted.
UserAccounts
Add: ClickAddbuttontoaddoneuseraccount
Modify: Tochangeauser’snameandpassword,highlighttheuserby
clickingonit.Then,clickModifybutton.Youcanchangethe
user’snameandpassword.Youcanalsochangethe
administrator’spasswordhere.But,theadministrator’sname
isfixed,youcannotchangethat.
ClickOKtosavethechanges.
TimeSettings
Theaccuracyofthesystemclockisimportantforschedulingandaccurate
logging. You can synchronize the system time with your computer, or
automatically check the time accuracy with a network time server (NTP
server).
AutomaticUpdate
NTP
Server:
Specifyatimeserver(NTPserver)tosynchronizewith.
(e.g.pool.ntp.org)
Interval: ThetimeintervalthattheTVIP420Pwillsynchronizethetime
withNTPserver.Default:1440minutes(24hours)
ManualTimeSync
DeviceTime: Thesystemtimeofthiscamera.
SetTime: Click the calendar icon and manually select the date.
Check the Sync. with computer time to copy the time
fromyourcomputer.
ClickSavetosavethechanges
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 29
DaylightSavings
Setupdaylightsavings.
AutomaticUpdate
EnableDST: Checkthisboxifyourtimezonehasdaylightsavings.
StartTime: Enterthedatethatdaylightsavingsstarts
EndTime: Enterthedatethatdaylightsavingsends
DSTBias Enter how much time the daylight saving adjusted by
daylightsavings.
ClickSavetosavethechanges
LiveViewSettings
Setuptheliveviewvideoquality,filesizeandfilesavingdirectories.

LiveViewParameters
LiveView
Buffer:
Configurethebuffersizeforliveviewvideostream.With
low buffer size setting, you can get realtime video
stream,butthevideomaybestopandgoifthenetwork
is congested. With high buffer setting, you can have
smoothvideostreaming, butthevideois delayedfrom
the time happening. Medium size can have moderate
videostreamsmoothnessandtimedelay.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 30
RecordFileSettings
Recordfilesize: Thissizeofliveviewvideorecording.Youcanchoose
256MB,512MB,or1GBafile.Smallerfilesizeisgood
formanyshortrecordings.
Saverecord
filesto:
ClickBrowseandthenchooseanewdestinationifyou
wanttosavethefilesomewhereelse.
Save
downloaded
filesto:
ClickBrowseandthenchooseanewdestinationifyou
wanttosavethefilesomewhereelse.
PictureandClipSettings
Savesnapshots
in
liveviewto:
ClickBrowseandthenchooseanewdestinationifyou
wanttosavethefilesomewhereelse.
Savesnapshots
whenplayback
to:
ClickBrowseandthenchooseanewdestinationifyou
wanttosavethefilesomewhereelse.
Saveclipsto: ClickBrowseandthenchooseanewdestinationifyou
wanttosavethefilesomewhereelse.
ClickSavetosavethechanges
Maintenance
Youcanrestart,loadcamerasettingsandupgradethecamerafirmwareon
thispage.
Reboot
Reboot: Clickthisbuttontorebootthiscamera.
Reset
Reset: Resetallcamera parameters,excepttheIPparameters
anduserinformation.
Default: Loadcompletefactorydefaulttothecamera.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 31
InportConfig.File
ConfigFile: Toloadpreviouslysavedsettings,clickBrowsetofindthe
configurationfileandthenclickImport.
Status: Showsthestatusinloadingconfigurationfile.
ExportConfig.File
Export: ClickExporttodownloadconfigurationfile.Thefilewill
bedownloadedtotheDownloadfolderbydefault.
RemoteUpgrade
Firmware: Click Browse to find the latest firmware and then click
Upgrade.
Status: Showsthestatusinfirmwareupgrade.
TRENDnet may periodically release firmware upgrades that might add
featuresorfixproblemsassociatedwithyourcamera.Tofindoutifthereisa
firmware upgrade available for your device, please check your TRENDnet
modelandversionusingthelink.
http://www.trendnet.com/downloads/
1. Ifafirmwareupgradeisavailable,downloadthefirmwaretoyour
computer.
2. Unzipthefiletoafolderonyourcomputer.
3. Readthefirmwareupgradeinstructionforspecificversionupdate
information.
4. LogintotheTVIP420P.
5. GettingtothisMaintenancepagetoupgradefirmware.

NetworkSettings
TCP/IP
SetupyourbasicIPv4andIPv6networksettingsonthispage.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 32
NetworkInterface
MACAddress: Clickthisbuttontorebootthiscamera.
Duplexand
Speed:
Choose one of the Ethernet duplex and speed to
matchyournetwork.Default:auto.
MTU:
Maximumtransmissionunit.Themaximumfieldsize
intheEthernetpacket.
PrimaryDNS: Enteryourfirs tIPv4orIPv6DNSserveraddress
SecondaryDNS: EnteryoursecondIPv4orIPv6DNSserveraddress
IPv4
DHCP: CheckthisboxiftheIPaddressisassignedbyDHCP
server.
IPv4Address: TheIPv4dynamicorstaticaddress
SubnetMask: Networkrangeofthesubnet
DefaultGateway: ThedefaultroutegoingfurtherfromTVIP420PIPv4
subnet
IPv6
IPv6Mode: ChooseManual,DHCP,orRouteAdvertisement.Click
View Route Advertisement to find a route
advertisement.
IPv6Address: IPv6addressofTVIP420P
PrefixLength: Lengthofnetworkprefix
Default
Gateway:
ThedefaultroutegoingfurtherfromTVIP420PIPv6
subnet
Port
YoucanchangetheserviceportnumbersofTVIP420Pandenable/disable
RTSPorHTTPSservices.
PortNumbers
HTTPPort: Thedefaultwebaccessport.Youcanchangetheport
number. However, you cannot disable the web
service.Thedefaultportnumberis80.
RTSPPort: The RealTime Streaming Protocol port for video
streaming. You can change the port number or
disabletheservicebyuncheckthebox.Thedefault
portnumberis554.
HTTPSPort: Thesecured webservice port. Youcanchange the
port number, or you can disable the service by
uncheckthebox.Thedefaultportnumberis443.
ClickSavetosavethechanges

background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 33
DDNS
DynamicDomainNameService,DDNS,allowsyoutofindyourcamerafrom
theInternetwithaneasytorememberdomainname.
DDNS
EnableDDNS: CheckthisboxtoenableDDNSService.
DDNSType:
SelectaDDNSserviceprovider.
ServerAddress:
EntertheDDNSserveraddress.
Domain: Enteryourregistered domain/hostnameonselected
DDNSservice.
UserName:
Entertheaccountname.
Password: Enterthepassword.
Confirm: Enterthepasswordagain.
ClickSavetosavethechanges
PPPoE
Setup PPPoE (ADSL) connection to connect your camera with your ISP,
InternetServiceProvider.
PPPoE(ADSL)
EnablePPPoE: CheckthisboxtoenablePPPoEconnection.
DynamicIP: TheIPaddressassignedbyISP
UserName:
Entertheaccountname.
Password:
Enterthepassword.
Confirm:
Enterthepasswordagain.
ClickSavetosavethechanges
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 34
SNMP
SNMPSettingsallowsyoutoassignthecontactdetails,location,community
nameandtrapsettingsofSNMP.Thisisanetworkingmanagementprotocol
usedto monitornetworkattacheddevices.SNMPallowsmessages(called
protocoldataunits)tobesenttovariouspartsofanetwork.Uponreceiving
thesemessages,SNMPcompatibledevi
ces(calledagents)returndatastored
intheirManagementInformationBases.
SNMPV1/V2
EnableSNMPv1: CheckthisboxtoenableSNMPv1management.
EnableSNMPv2c: CheckthisboxtoenableSNMPv2cmanagement.
ReadSNMP
Community:
SpecifythepasswordtoaccesstheSNMP
communityforreadonlyaccess.
WriteSNMP
Community:
SpecifythepasswordforaccesstotheSNMP
communitywithread/writeaccess.
TrapAddress: SpecifytheIPaddressfortheSNMPtrap
community.
TrapPort: SpecifytheportnumberfortheSNMPtrap
community.
TrapCommunity: SpecifythenameofSNMPtrapcommunity.
SNMPV3
EnableSNMPv3: CheckthisboxtoenableSNMPv3management.
ReadUserName: SNMPv3 memberusername.
SecurityLevel: Chooseoneofthesecuritylevels.
Authentication
Algorithm:
Choosetheauthenticationmethodtoverifythe
sourceofinformation:MD5orSHA.
Authentication
Password:
Specifytheauthenticationpasswordbetween8to
32letters.
Privatekey
Algorithm:
ChoosetheprivacykeytoencryptSNMPmessages:
DESorAES.
Privatekey
Password:
Specifytheprivacykeybetween8to32letters.
WriteUser
Name:
SNMPv3managerusername.
SecurityLevel: Chooseoneofthesecuritylevels.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 35
Authentication
Algorithm:
Choose the authentication method to verify the
sourceofinformation:MD5orSHA.
Authentication
Password:
Specifytheauthenticationpasswordbetween8to32
letters.
Privatekey
Algorithm:
ChoosetheprivacykeytoencryptSNMPmessages:
DESorAES.
Privatekey
Password:
Specifytheprivacykeybetween8to32letters.
SNMPOtherSettings
SNMPPort: SNMPserviceportnumber.
ClickSavetosavethechanges
802.1X
Setup802.1Xforremoteauthenticationservice.
802.1XAuthentication
EnableIEEE
802.1X:
Check this box to enable 802.1X authentication
service.
EAPOLversion: Extensible Authentication Protocol (EAP) over LAN
(EAPoL).Chooseversion1or2.Thisversionnumber
hastomatchtoyour802.1XserviceEAPOLversion.
UserName:
Entertheaccountname.
Password:
Enterthepassword.
Confirm:
Enterthepasswordagain.
ClickSavetosavethechanges
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 36
IPAddressFilter
Setupalistofclientsallowonlytheclientsonthelisttoaccessthiscamera
ortorejectclientsonthelistfromaccessthiscamera.
IPAddressFilter
EnableIP
AddressFilter:
CheckthisboxtoenableIPaddressfilteringservice.
IPAddressFilter
Type:
ChooseForbiddentobanthelistedIPaddressesor
Allowedtoallowlistedhosttoaccessthiscamera.
Add: ClickAddtoaddauseraccount
Modify: Tomodifyanentryonthelist,highlighttheentryby
clickingonit.Then,clicktheModifybutton.
EntertheIPaddressthenclickOK
Delete: Todeleteanentryonthelist,highlighttheentryby
clickingonit.Then,clickDelete
Clear: Toclearallentries,clickClear
ClickSavetosavethechanges
QualityofService(QoS)
Setup traffic prioritization tags the video packets to go through network
switchesandrouterswithassignedpriority.Youcanset theDifferentiated
ServicesCodePoint(DSCP)bitsonoutgoingdatastreams.TheQoScapable
networkdevicewillforwarddifferentdataindifferentpriorities.Themeaning
ofthevalueisdifferentindifferentDiffServdomai
ns.Consultyournetwork
managerforthesetupdetails.
IPAddressFilter
Video/Audio
DSCP:
EnterVideo/AudioDSCP.Default:0.
Event/Alarm
DSCP:
EnterEvent/AlarmDSCP.Default:0.
Management
DSCP:
EnterManagementDSCP.Default:0.
ClickSavetosavethechanges
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 37
UPnP
Universal PlugandPlay is a device discovery protocol set. It allows your
cameratoeasilybefound, forexample,onaWindowsoperationsystem.
UPnP
EnableUPnP: CheckthisboxtoenableUPnPconnection.
FriendlyName: Thenamethatwillbeappearedwhensearched.
PortMapping
EnablePort
Mapping:
CheckthisboxtoenableUPnPconnection.
PortMapping
Mode:
ChooseManualorAutoportmapping.
ExternalPort:
Choosetheportnumberformapping.
ClickSavetosavethechanges
VideoSettings
VideoFormat
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 38
VideoEncoding:
Choosethevideostreamyouwanttomodify.
H.264andMJPEGvideosarealwaysstreamingand
canbeconfiguredseparately.
H.264+ Highercompressionoption
Resolution: H.264
MJPEG
BitrateType: Choosebetweenvariablebitrateorconstantbit
rateforvideocompression.Thedefaultisvariable
rate.
VideoQuality: Choosethevideoquality.Thedefaultismedium
quality.
FrameRate: Choosethecapturingframerate.Thedefaultvalue
is30framespersecond.Reducetheframerateto
reducethecapturefilesize.
Max.Bitrate: Choosethemaximumvideosamplingbitrate.
Default:2048
IFrameInterval AnIFrameisaframethatrecordsacomplete
picture.FramesbetweenIframes,(PframeorB
frame)onlyrecordstheimagedifferencesbetween
twoframes.ChoosetheIFrameIntervalhere.The
defaultis60.
ClickSavetosavethechanges
Substreamcanbeusedforlowerresolutionneededsituation,forexample
mobileappstreamingorNVRstreaming.
DisplaySettings
Adjustvideoimagequality,lightness,andcolorsettingshere.
Brightness: Usethesliderorenteranumber(0100)toadjustthe
imagebrightness.Default:50
Contrast: Usethesliderorenteranumber(0100)toadjustthe
imagecontrast.Default:50
Saturation: Usethesliderorenteranumber(0100)toadjustthe
colorsaturation.Thegreaternumbermeansthecolor
willbemoresaturated.Default:50
Sharpness: Usethesliderorenteranumber(0100)toadjustthe
imagesharpness.Default:50
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 39
Lightsensitivities
SmartIR: SmartIRcanadjustthestrengthofinfraredlightsat
nightdependingonthedistanceofanobjectto
maintainthemaximumIRlightdistanceandwhile
maintainingaclearpicturewhenobjectiscloseby.
Default:On.
Max.Exposure
Time:
Adjustthisvalueforexposuretimefor
eachpicture.Youcanchooseavalue
between1/3secondto1/100,000
second.Thedefaultvalueis1/30second
exposuretimeforeachpicture.
VideoStandard: Thisisthebasefrequencyforthevideorefreshrate.It
isrecommendedtosettothesamefrequencyofyour
localvideostandard(NTSC:60,PAL:50).Default:
60Hz.
Day/Night
Switch:
Choosewhetheryouwantthe
cameratobesettothedaymode
(colorvideo)ornightmode(IR
enhancedblack/whitevideo).You
canmanuallysetittodaymodeor
nightmode,adjustbylighting
(Auto),orpredefineschedule.

Auto:
Sensitivity:Thelightsensorsensitivity.
SwitchTime:Thetimedelayedtoswitchbetween
modes.Longerswitchtimecanpreventunnecessary
modeflippingifanobjectisblockingthelightsource
temporarily.Range:5120seconds,default:5
seconds.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 40
Schedule:
Usequickselectionorenterthetimedownbelow.
ClickOKtoconfirmthetimeyouwanttoset.
StartTime:Thestarttimefordaymode.
StopTime:Thestarttimefordaymode.

Positionadjustments
Mirror:
Choosehorizontal,verticalorbothtoadapttothe
physicalpositionofinstallation.
Imageadjustments
BackLight
Compensation
and
WideDynamic
Range:
Back light compensation: Setup a fixed light source
positionto compensateand adjustthe imagein the
dark.
Choosetheareathatyouwanttoenhance(darkarea,
notlightsource).
Note:Bydefault,theWDRisdisabled.PleaseenableWDR
tosetupbacklightcompensation.
WDR:WideDynamicRangecompensatesforthedark
areadynamically.
WDRLevel:Thelevelofcompensation.Range:0
100%,default:20%.
WhiteBalance: Chooseacolor
temperatureasthewhite
colorandcompensatethe
coloronthewholeimage.
DigitalNoise
Reduction:
Choosethemodeofnoisereduction.
NormalMode
Noise Reduction Level: Adjust the effect of digital
noisereduction.Range:0100%,default:100%
ExpertMode
Space DNR Level: Adjust the special digital noise
reductionwithadjacentpixels.Changetherange(0
100%)tochangetheadjacencyeffect,default:50%
TimeDNRLevel:Adjustthe3Ddigitalnoisereduction.
Compare and reduce noise between video frames.
Range:0100%,default:100%
ClickResettoresetthedisplayadjustments
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 41
OnScreenDisplaySettings
Displaythecameranameandthetimethevideoisshootingonthescreen
Display
Name:
Checkthisboxtodisplaytheproductnamethatwas
setupinthedevicesettings
DisplayDate: Checkthisboxtodisplaysystemtime.
DisplayWeek: Checkthisboxtodisplaytimeoftheweek.
TimeFormat: Select12or24hourtimeformat.
DateFormat: Selectthedateformat
DisplayMode: Choosehowthetextwillshowonthescreen.
OSDSize: Select the text size from 16 to 64 or adjusted by
screensizeautomatically.
Movetheredboxtopositionthetext.ClickSavetosavethechanges.
TextOverlay
Displayextrainformationonthescreenovertheimage.
CheckBox: Checkthisboxtoenabletextoverlay.
TextField: Enterthetextyouwanttodisplay.Youcanenteryour
local language if you want. The text field allows
maximum 44 English letters or 20 nonEnglish
characters.
Movetheredboxtopositionthetext.
ClickSavetosavethechanges
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 42
PrivacyMask
Create a masking area to keep your privacy. You can creat e up to four
independentmaskingareasbyclickinganddraggingonthescreen.

EnablePrivacyMask: Checkthisboxtoenableprivacymasking.
StopDrawing: Clickthisbuttontostopdrawing.
ClearAll: Clickthisbuttontoclearallthemaskingareas.
ClickSavetosavethechanges

VideoRecording
Prerecord: Recordingtimebeforetriggerevent.
Postrecord: Recordingtimeaftertriggerevent.
Overwrite: SelectYestoallowolderrecordingstobe
overwritten.
EnableRecord
Schedule:
CheckthisboxandthenclickSavetoenablevideo
recording.
ClickSavetosavethechanges
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 43
Edit: ClickEdittoedittherecordingschedule.TheEdit
Schedulewindowwillpopup.
1. Selectdayoftheweekyouwanttoedit.
2. SelectAllDayorCustomizedscheduleof
theday.
3. Setthetimeperiodandtheeventyou
wanttotriggerthevideorecording
continuous(alwaysrecording)ormotion
detection.
4. ClickSelectAllortheweekdayyouwant
tohavethesamescheduleondifferent
day.
5. Clickanotherdayoftheweekbyclicking
onitstabtosetthenextschedule.Click
OKwhenyouhavefinishedyoursettings.
Events
MotionDetection
Setuphowthemotiondetectioneventwillbetriggeredandwhatactionswill
betriggered.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 44

Enable
Motion
Detection:
Checkthisboxtoenablemotiondetection.ClickSave
tosavethechoice.
Enable
Motion
Tracking:
Check this box to enable motion tracking. Motion
trackingis a dynamicdisplay thatshowsthecurrent
status of motion detection. The motion tracking is
displayedwithgridsingreen.Thegridarearepresents
thecameramotionishappening.ClickSavetosavethe
choices.
DrawArea: Click Draw Area button to start drawing. Click and
drag on the area you want to set up the motion
detection.Youcandrawupto8differentareas.Click
Stop Drawing to stop drawing motion detection
areas.
Theredgridsrepresentthemotiondetectionarea.
Sensitivity: Movetheslidertoadjustdetectionsensitivity.
ClearAll: Clickthisbuttontoclearallthesetupareas.
ArmingSchedule
Edit: Click Edit to edit the recording schedule. The Edit
Schedulewindowwillpopup.
1. Selectdayoftheweekyouwanttoedit.
2. SelectAllDayorCustomizedscheduleofthe
day.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 45
3. Setthetimeperiodandtheeventyouwant
totriggerthevideorecordingcontinuous
(alwaysrecording)ormotiondetection.
4. ClickSelectAllortheweekdayyouwantto
havethesamescheduleondifferentday.
5. Clickanotherdayoftheweekbyclickingon
itstabtosetthenextschedule.ClickOK
whenyouhavefinishedyoursettings.
Notification
SendEmail: Checkthisboxtosendanemailnotificationwhen
motionisdetected.
Network
Storage:
Checkthisboxtorecordvideotonetworkstorage
whenmotionisdetected.
UploadtoFTP: Checkthisboxtosendsnapshotstoan FTPserver
whenmotionisdetected.
ClickSavetosavethechanges
VideoTampering
Thisistodetectifthecamerahasbeentamperedwithandsurveillanceis
compromised.Youcansetuptamperproofnotificationstoalertthesystem
managertocheckthecamera.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 46
Enable
Tamper
Detection:
Checkthisboxtoenabletamperdetection.ClickSave
tosavethesettings.
DrawArea: ClickDrawAreabuttontostartdrawing.Clickanddrag
ontheareayouwanttosetupthetamperdetection.
You can setup only one area for tamper detection.
ClickStopDrawingtostopdrawingmotiondetection
areas.Thegrayblockrepresentsthedetectionarea.
Sensitivity: Movetheslidertoadjustdetectionsensitivity.
ClearAll: Clickthisbuttontoclearallthesetupareas.
ArmingSchedule
Edit: Click Edit to edit the recording schedule. The Edit
Schedulewindowwillpopup.
1. Selectdayoftheweekyouwanttoedit.
2. SelectAllDayorCustomizedscheduleofthe
day.
3. Setthetimeperiodandtheeventyouwant
totriggerthevideorecordingcontinuous
(alwaysrecording)ormotiondetection.
4. ClickSelectAllortheweekdayyouwantto
havethesamescheduleondifferentday.
5. Clickanotherdayoftheweekbyclickingon
itstabtosetthenextschedule.ClickOK
whenyouhavefinishedyoursettings.
Notification
SendEmail: Checkthisboxtosendanemailnotificationwhen
motionisdetected.
ClickSavetosavethechanges
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 47
Notification
Providenotificationsforothersystemevents,setupyournotificationshere.

Notification
Notification
Type:
First,choosetheexceptiontype,andthenchoose
thecorrespondingaction.
SendEmail: Checkthisboxtosendanemailnotificationwhen
motionisdetected.
ClickSavetosavethechanges

Snapshot
You can set up your camera to continuously taking snapshots or taking
snapshotsonlywheneventshappening.
Continuous
Enable: Checkthisboxtotakesnapshotscontin uously.
Format: SavesnapshotsinJPEGformat
Resolution: UsesthesameresolutionsetinVideoFormatforthe
snapshotresolution.
Quality: Chooseacompressionqualityforsnapshots.
Interval: Statethetimeintervalbetweensnapshots.Thedefault
intervalis10seconds.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 48
Eventtriggered
Enable: Check this box to take snapshots when an event is
occurred.
Format: SavesnapshotsinJPEGformat
Resolution: UsesthesameresolutionsetinVideoFormatforthe
snapshotresolution.
Quality: Chooseacompressionqualityforsnapshot.
Interval: State the time interval between this series of
snapshots.Thedefaultintervalis1second.
Capture
Number:
Statehowmanysnapshotsyouwanttotakeinasingle
triggeredevent.Default:3pictures.
ClickSavetosavethechanges
Email
Setupemailaccountsfornotifications.
Sender
Sender: Enterthenametobeappearedastheemailsender.
Sender’s
Address:
Entersender’semailaddress.
SMTPServer: SimpleMailTransportationProtocolServeraddress,
the outgoing email server address. It may be has
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 49
addressasyourincomingemailserver,maybenot.
Pleaseaskyouremailserviceproviderfordetail.
SMTPPort: Serviceportnumberforoutgoingemail.*
EnableSSL: CheckthisboxifyourserviceproviderrequiresaSSL
securedconnection.
Attach
Image/Interval:
CheckAttachImageifyouwanttosendasnapshot
image with the email notification and select the
intervalofsnapshotsinseconds.
Authentication: Checkthisboxifyourserverrequiresapasswordin
order to send email. Most email servers require
authenticationwhensendinganemail.
Username: Entertheusernameofoutgoingemailaccount
Password: Enterthepassword
Confirm: Enter the password again to confirm that the
passwordwasenteredcorrectly.
ClickSavetosavethechanges
Receiver
Receiver1: Thefirstreceiver’sname.
Receiver1’s
Address:
Thefirstreceiver’semailaddress.
Receiver2: Thesecondreceiver’sname.
Receiver2’s
Address:
Thesecondreceiver’semailaddress.
Receiver3: Thethirdreceiver’sname.
Receiver3’s
Address:
Thethirdreceiver’semailaddress.
ClickSavetosavethechanges
*Note:ManyISPsdoesnotallowserviceport25goingthroughtheirnetwork.Other
popularportsare587and465.PleaseconsultyouremailserviceproviderandISPfor
detail.
AlarmInput
ChooseAlarmInputnumber,nameandalarmtype.Thealarmtypecouldbe
NO(NormallyOpen)andNC(NormallyClosed).
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 50
AlarmInput
AlarmInputNo. Selectthealarminputnumber
AlarmName Inputthealarmname
AlarmType Twoalarmtypes.NOfor(NormallyOpen)andNC
(NormallyClosed).
NormalLinkage
SendEmail Whenthealarmistriggered,thecamerawillsend
anemailnotification.
UploadSnapshot Whenthealarmistriggered,thecamerawill
uploadasnapshottoFTP.
NetworkStorage Whenthealarmistriggered,thecamerawill
uploadvideocliptonetworkstorage.
AudibleWarning Whenthealarmistriggered,thecamerawillhave
beepsound.
NotifySurveillanceCenter Whenthealarmistriggered,thecamerawillsend
anotificationmessagetotheVMS.
TriggerAlarmOutput
SelectAll SelecttheAlarmoutput.
PTZLinking
PresetNo. Whenthealarminputistriggered,thecamera
willmovetothispresetlocation.
PatrolNo. Whenthealarminputistriggered,thecamera
willcallthispatrol.
Pattern Whenthealarminputistriggered,thecamera
willcallthispattern.
CopytoAlarm
SelectAll Copythesettingstootheralarm.
(Note:Thisoptionisforthecamerathathas
multiplealarmoutputchannels.)
ClickSavetosavethechanges
AlarmOutput
ChooseAlarmInputnumber,nameandalarmtype.Thealarmtypecouldbe
NO(NormallyOpen)andNC(NormallyClosed).
AlarmOutput
AlarmOutput Selectthealarmoutputnumber
AlarmName Inputthealarmname
Delay: Delaytimetotriggerthealarmoutput.
CopyToAlarm
SelectAll Copythesettingstootheralarm.
(Note:Thisoptionisforthecamerathathas
multiplealarmoutputchannels.)
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 51
NetworkStorage
NetworkStorage
Network Storage must be setup before it can be managed. For storage
management,pleaserefertothenextsection.
TheTVIP420Psupportstwoformatsofnetworkstoragefilesystems:NFSand
CIFS.NFS,NetworkFileSystem,isnativelysupportedbyLinuxcomputersand
mostNAS,NetworkAttachedStorage.CIFS,CommonInterne
tFileSystem,is
nativelysupportedbyWindows®systemsandnowisgenerallysupported by
Linux. (OS file sharing is not standard SMB and not compatible as a
networkstoragediskhere.)
Youcanaddupto8networkstoragesforyourcamera.Therecordingswill
subsequentlybestoredinthesespaces.Savevideofr
omthefirststorageand
then the next when the first one is full. Click on the entry to change the
settingsandclickSavetosavethesettings.
No: Thesequentialnumberofthenetwork storage.
Type: Thetypeofstorage.
Server
Address:
EntertheIPaddressofyournetworkstorage.
FilePath: Enterthesharedfolderasfilepathfornetworkstorage.You
cancreatea folderunder thesharedfolderand makeita
networkvolumehere.Justcreatethefolderandenterthe
correctpathnamehere.
Capacity: Enterthesizeofthediskspaceyouwanttoassignforthis
storage.Theminimumdiskspacerequirementis8GB.Ifyou
donotwanttolimitthesizeanduse thefullphysicaldisk
space,putnumber0inthisfield.
FileSystem: ChoosebetweenNFSorCIFSforfilesystem.Ifyouassignthe
networkstorageonaWindows®computer,setittoCIFS.
UserName: Enter the user name if the network storage requires user
name and password. Enter any nonblank letters if no
authenticationisrequired.
Password: Enterthepasswordtoaccessthenetworkstorage.Enterany
nonblanklettersifnoauthenticationisrequired.
ClickSavetosavethechanges.Thecameramayreboottomakethe
networkstorageavailable.Gotothenextsectiontoformatandmanage
yournetworkstorage.
Tip:TocreateanetworkstorageonyourWindows®basedsystem,createa
sharedfolderandthentestyoursetupwithanother
compu
ter.EntertheIPaddressofthecomputerhere
and enter the shared folder name with a leading
forwardslash.Forexample,ifyouhaveasharedfolder
named“SMB”,enter“/SMB”intheFilePath.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 52
StorageManagement
NetworkStoragemustbesetupbeforeitcanbemanaged.Tosetupstorage,
pleaserefertotheprevioussection.

Format: SelectanetworkstoragevolumeandthenclickFormatto
format your network storage. This action will format the
network volume (shared folder) for video recording.
Placeholderfiles (formattingfiles)willbe created tomake
surediskallocationisappropriateandthefilesearchingis
optimized.
The volume format is a proprietary user space storage
format. Meaning that you visit the shared folder and see
some structured files. Please do not modify these files
manually. Modifying these files may cause recording and
playbackproblems.Accessyourrecordingandsystemlogvia
the web management user interface to download the
recordingandsnapshots.
Capacity: Thetotalcapacitythisnetworkstoragecanuse.
FreeSpace: Thefreespaceleftforvideorecording,snapshotandlog.
Status: Theconnectionstatustothenetworkstorage.
Property: Thisnetworkstorageisreadonlyorcanbereadandwrite.
Progress: Theprogressofongoingtask.
Note:Theformattingprogressdependsonthesizeofthestorage
andthenetworkbandwidth.Ittakesawhileifyouareformatting
abigvolumeorthenetworkconnectionisnotstable.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 53
FTPServer
EnableSnapshot
toFTP:
Checkthisboxifyouwanttostoresnapshotsonthe
FTP.
ServerAddress: EntertheFTPserverIPaddress.
Port: EntertheserviceportnumberoftheFTPserver.
User
Name/Anonymous
:
CheckAnonymousiftheFTPserverdoesnotrequire
authentication.EntertheUserNameiftheFTP
serverrequiresauthentication.
Password: EnterthepasswordoftheFTPaccount.
Confirm: Enterthepasswordagaintomakesurethepassword
wasenteredcorrectly.
Directory
Structure:
WhensavingsnapshotsonanFTPserver,theycan
besavedinasingleplaceororganizedwith
meaningfuldirectorynames.
Saveinrootdirectory:Youcanchoosetostore
allfilesinthesamefolderofFTPlogin.
Saveindirectory:Structureyourfolderswith
cameranameorIPaddress.
Directory:
UseCameraName:Usethecameranameto
organizethesavedfiles.
UseCameraIP:UsethecameraIPaddressto
organizethesavedfiles.
ClickSavetosavethechanges

background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 54
PTZ(Pan/Tilt/Zoom)
Basic
BasicParameters
EnableProportionalPan: Ifyouenablethisfunction,thepan/tiltspeeds
changeaccordingtotheamountofzoom.
PresetSpeed: Youcansetthespeedofdefinedpresetfrom1
to8.
KeyboardControlSpeed: DefinethespeedofPTZcontrolbyakeyboardas
Low,NormalorHigh.
AutoScanSpeed: Thecameraprovides5scanmodes:autoscan,
tiltscan,framescan,randomscanand
panoramascan.Thescanspeedcanbesetfrom
level1to40.
Max.Tiltangle: Themaximumanglethatthecameracanrevolve
inthetiltdirectionisadjustable.Thevalues
rangefrom(090)to(590)
AutoFlip: Youcanenable/disabletheautoflipfunction
PTZOSD
ZoomStatus:
SettheOSDdurationofzoomingstatusas2
secondsto10seconds,alwaysonoroff.
PTStatus: Settheangledisplaydurationwhitepanning
andtiltingas2secondsto10seconds,
alwaysonoroff.
PresetStatus:
Setthepresetnamedisplaydurationas2
secondsto10seconds,alwaysonoroff.
POWEROFFMEMORY
SetResumeTimePoint:
ThecameracanresumeitspreviousPTZstatus
oractionsafteritisrestartedfromapoweroff.
Youcansetthetimepointofwhichthecamera
resumesitsPTZstatusfrom30secondsupto
600secondsbeforepoweroff.
ClickSavetosavethechanges
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 55
Limit
Thecameracanbeprogrammedtomovewithintheconfiguredstops.(left,right,upor
down)

Steps
1. ChecktheEnableLimitboxandselectManualStopsorScanStopsfromthe
LimitTypelist.
a. Whenmanuallimitstopsreset,youcanoperatethePTZcontrolpanel
manuallyonlyinthelimitedarea.
b. Whenscanlimitstopsareset,allthescanactionsareperformedonl
y
inthelimitedarea.
2. ClickthePTLcontrolbuttonstofindtheleft/right/up/downstoplimits,youcan
alsocallthepresetsandsetthemasthelimitsforthecamera.
3. ClickSettosavethelimitsandCleartoclearthelimits.
InitialPosition
Setthecamerainitialposition,youcanalsocallapresetfortheposition.ClickSetto
savethelimitsandCleartoclearthelimits.

background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 56
ParkAction
Thefeatureallowsthecameratostartatapredefinedparkaction.(scan,preset,pattern)
automaticallyafteraperiodofinactivity(parktime).
Scheduled Tasks function has higher priority over Park Action function
therefore when two functions are set at the same time, Scheduled Tasks
functiontakeseffect.

PrivateMask
Create masking area to keep your privacy. You can create up to four
independentmaskingareasbyclickinganddraggingonthescreen.
PrivateMask
EnablePrivacyMask: Checkthisboxtoenableprivacymasking.
DrawArea: Clickthisbuttontostartdrawing.
StopDrawing: Clickthisbuttontostopdrawing.
ClearAll: Clickthisbuttontoclearall themaskingareas.
Add: Clickthisbuttontoaddthemask.
Delete: Clickthisbuttontodeletethemask.
ClickSavetosavethechanges
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 57
ScheduleTasks
Youcanconfigurethecameratoperformacertainactionau tomaticallyina
userdefinedtimeperiod.
EnabletheScheduledTask,definetheParkTimeandEdittheTasksthatyou
wouldliketoperformatcertaintime.
1. Choosethedayyouwouldliketosetthetaskschedule
2. ClickAllDayorCustomizetoentertheStartTimeandEndTimefor
eachtask.
3. Choosethetasktypefromthedropdownlist.
4. ClickOKtosavethesettings.
Note:Theti
meforeachtaskcannotbeoverlapped,upto10taskscanbe
configuredforeachday.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 58
ClearConfig
YoucanclearPTZconfigurationsallatonceinthissection,selectthedesirefunctionandclick
Savetoclear.
RestoreDefaultPassword
SoftwareReset
RefertoAdvancedSettings,Maintenancesection.
HardwareReset
Followthestepstoperformahardwarereset
1. Disconnectthepowersource(NetworkCablefromPoEinjectororswitch)efrom
thecamera
2. Openthebackcoverbehindthelensandfindtheresetbutton

3. Pressandholdtheresetbuttonthenconnectsthepowersource(NetworkCable
fromPoEinjectororswitch)backtothedevice.Releasetheresetbuttonafter20
seconds.Waitfor1minuteforcameratoreboot.Thedevicehasnowbeenreset.
4. Logintothecameratoseeifthepasswordhasbeenreset.
5. Closethecoverandconfigurethecameraagain.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 59
Appendix
Directvideoaccess‐RTSP
ToaccessthevideodirectlythroughRTSP,justvisitthecameraIPaddresson
port554bydefault.Forexample:192.168.10.30:554usetheadminoruser
passwordthelogin.
Regulations
FederalCommunicationCommissionInterferenceStatement
Thisequipmenthasbeentestedandfoundtocomplywiththelimitsfora
ClassBdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsare
designedtoprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgeneratesusesandcanradiateradio
frequency energy and, if not ins
talled and used in accordance with the
instructions, may cause harmful interference to radio communications.
However,thereisnoguaranteethatinterferencewillnotoccurina particular
installation.If thisequipment doescause harmfulinterferencetoradio or
televisionreception,whichcanbedeterminedbyturningtheeq
uipmentoff
andon,theuserisencouragedtotrytocorrecttheinterferencebyoneof
thefollowingmeasures:
Reorientorrelocatethereceivingantenna.
Increasetheseparationbetweentheequipmentandreceiver.
Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhi
chthereceiverisconnected.
Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
FCCCaution: Anychangesor modificationsnotexpressly approvedby the
partyresponsibleforcompliancecouldvoidtheuser’sauthoritytooperate
thisequipment.
ThisdevicecomplieswithPart15oftheFCCRules.Op
erationissubject tothe
followingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,
and (2) this device must accept any interference received, including
interferencethatmaycauseundesiredoperation.
IMPORTANTNOTE:
FCCRadiationExposureStatement:
ThisequipmentcomplieswithFCCradiationexposurelimitssetforthforan
uncon
trolledenvironment.Thisequipmentshouldbeinstalledandoperated
withminimumdistance20cmbetweentheradiator&yourbody.
Thistransmittermustnotbecolocatedoroperatinginconjunctionwithany
otherantennaortransmitter.
The availability of some specific channels and/or operational frequency
bandsarecountrydependentandaref
irmwareprogrammedatthefactory
tomatchtheintendeddestination.Thefirmwaresettingisnotaccessibleby
theenduser.
RoHS
ThisproductisRoHScompliant.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 60
EuropeEUDeclarationofConformity
This device complies with the essential requirements of the Directive
2004/108/ECand2006/95/EC.Thefollowingtestmethodshavebeenapplied
inordertoprovepresumptionofconformitywiththeessentialrequirements
oftheDirective2004/108/ECand2006/95/EC:
SafetyEN609501:2006+A11:2009+A1:2010+A12:2011+A2:2013
EMC: EN55022:2010CLASSB
 EN501304:2011
 EN6100032:2014
EN6100033:2013
DirectiveEMCDirective2004/108/EC,RoHSDirective2011/65/EU
WEEEDirective2012/19/EU,REACHRegulationNo.1907/2006
Česky[Czech] TRENDnettímtoprohlašuje,žetentoTVIP420Pjeveshoděse
základnímipožadavkyadalšímipříslušnýmiustanoveními
směrnice2004/108/ESa2006/95/ES.
Dansk[Danish] UndertegnedeTRENDneterklærerherved,atfølgendeudstyr
TVIP420Poverholderdevæsentligekravogøvrigerelevante
kravidirektiv2004/108/EFog2006/95/EF.
Deutsch[German] HiermiterklärtTRENDnet,dasssichdasGerätTVIP420Pin
ÜbereinstimmungmitdengrundlegendenAnforderungenund
denübrigeneinschlägigenBestimmungenderRichtlinie
2004/108/EGund2006/95/EGbefindet.
Eesti[Estonian] KäesolevagakinnitabTRENDnetseadmeTVIP420Pvastavust
direktiivi2004/108/EÜja2006/95/EÜpõhinõueteleja
nimetatuddirektiivisttulenevateleteisteleasjakohastele
sätetele.
English Hereby,TRENDnet,declaresthatthisTVIP420Pisin
compliancewiththeessentialrequirementsandotherrelevant
provisionsofDirective2004/108/ECand2006/95/EC.
Español[Spanish] PormediodelapresenteTRENDnetdeclaraqueelTVIP420P
cumpleconlosrequisitosesencialesycualesquieraotras
disposicionesaplicablesoexigiblesdelaDirectiva2004/108/CE
y2006/95/CE.
Ελληνική[Greek] ΜΕΤΗΝΠΑΡΟΥΣΑTRENDnetΔΗΛΩΝΕΙΟΤΙTVIP420P
ΣΥΜΜΟΡΦΩΝΕΤΑΙΠΡΟΣΤΙΣΟΥΣΙΩΔΕΙΣΑΠΑΙΤΗΣΕΙΣΚΑΙΤΙΣ
ΛΟΙΠΕΣΣΧΕΤΙΚΕΣΔΙΑΤΑΞΕΙΣΤΗΣΟΔΗΓΙΑΣ2004/108/EK,
2006/95/ΕΚκαι.
Français[French] ParlaprésenteTRENDnetdéclarequel'appareilTVIP420Pest
conformeauxexigencesessentiellesetauxautresdispositions
pertinentesdeladirective2004/108/CE,2006/95/CEet.
Italiano[Italian] ConlapresenteTRENDnetdichiarachequestoTVIP420Pè
conformeairequisitiessenzialiedallealtredisposizioni
pertinentistabilitedalladirettiva2004/108/CEe2006/95/CE.
Latviski[Latvian] AršoTRENDnetdeklarē,kaTVIP420PatbilstDirektīvas
2004/108/EKun2006/95/EKbūtiskajāmprasībāmuncitiemar
tosaistītajiemnoteikumiem.
Lietuvių
[Lithuanian]
ŠiuoTRENDnetdeklaruoja,kadšisTVIP420Patitinkaesminius
reikalavimusirkitas2004/108/EBir2006/95/EBDirektyvos
nuostatas.
Nederlands
[Dutch]
HierbijverklaartTRENDnetdathettoestelTVIP420Pin
overeenstemmingismetdeessentiëleeisenendeandere
relevantebepalingenvanrichtlijn2004/108/EGen2006/95/EG.
Malti[Maltese] Hawnhekk,TRENDnet,jiddikjaralidanTVIP420Pjikkonforma
mal‐ħtiġijietessenzjaliumaprovvedimentioħrajnrelevantili
hemmfidDirrettiva2004/108/KEu2006/95/KE.
Magyar
[Hungarian]
Alulírott,TRENDnetnyilatkozom,hogyaTVIP420Pmegfelela
vonatkozóalapvetõkövetelményeknekésaz2004/108/EKésa
2006/95/EKirányelvegyébelõírásainak.
Polski[Polish] NiniejszymTRENDnetoświadcza,żeTVIP420Pjestzgodnyz
zasadniczymiwymogamiorazpozostałymistosownymi
postanowieniamiDyrektywy2004/108/WEi2006/95/.
Português
[Portuguese]
TRENDnetdeclaraqueesteTVIP420Pestáconformecomos
requisitosessenciaiseoutrasdisposiçõesda
Directiva2004/108/CEe2006/95/CE.
Slovensko
[Slovenian]
TRENDnetizjavlja,dajetaTVIP420Pvskladuzbistvenimi
zahtevamiinostalimirelevantnimidoločili
direktive2004/108/ESin2006/95/ES.
Slovensky[Slovak] TRENDnettýmtovyhlasuje,žeTVIP420P
spĺňazákladnépožiadavkya
všetkypríslušnéustanoveniaSmernice2004/108/ESa
2006/95/ES.
Suomi[Finnish] TRENDnetvakuuttaatätenettäTVIP420Ptyyppinenlaiteon
direktiivin2004/108/EYja2006/95/EYoleellistenvaatimustenja
sitäkoskeviendirektiivinmuidenehtojenmukainen.
Svenska[Swedish] HärmedintygarTRENDnetattdennaTVIP420PstårI
överensstämmelsemeddeväsentligaegenskapskravochövriga
relevantabestämmelsersomframgåravdirektiv2004/108/EG
och2006/95/EG.
background
TRENDnetUser’sGuide TVIP420P
©Copyright2017TRENDnet.AllRightsReserved. 61
LimitedWarranty
TRENDnetwarrantsitsproductsagainstdefectsinmaterialandworkmanship,under
normaluseandservice,forthefollowinglengthsoftimefromthedateofpurchase.
TVIP420P3YearsWarranty
Ifaproductdoesnotoperateaswarrantedduringtheapplicablewarrantyperiod,
TRENDnetshallreservetheright,atitsexpense,torepairorreplaceth
edefective
product or part and deliver an equivalent product or part to the customer. The
repair/replacementunit’swarrantycontinuesfromtheoriginaldateofpurchase.All
productsthatarereplacedbecomethepropertyofTRENDnet.Replacementproducts
maybe newor reconditioned. TRENDnet does not issue refunds orcre
dit.Please
contactthepointofpurchasefortheirreturnpolicies.
TRENDnet shall not be responsible for any software, firmware, information, or
memorydataofcustomercontainedin,storedon,orintegratedwithanyproducts
returnedtoTRENDnetpursuanttoanywarranty.
Therearenouserserviceablepartsinsideth
eproduct.Donotremoveorattemptto
servicetheproductbyanyunauthorizedservicecenter.Thiswarrantyisvoidedif(i)
theproducthasbeenmodifiedorrepairedbyanyunauthorizedservicecenter,(ii)
theproductwassubjecttoaccident,abuse,orimproperuse(iii)theproductwas
subjec
ttoconditionsmoreseverethanthosespecifiedinthemanual.
Warranty service may be obtained bycontacting TRENDnet within theapplicable
warranty period and providing a copy of the dated proof of the purchase. Upon
propersubmissionofrequireddocumentationaReturnMaterialAuthorization(RMA)
number will be issued. An RMA number is required in or
der to initiate warranty
servicesupportforallTRENDnetproducts.ProductsthataresenttoTRENDnetfor
RMAservicemusthavetheRMAnumbermarkedontheoutsideofreturnpackages
andsenttoTRENDnetprepaid,insuredandpackagedappropriatelyforsafeshipment.
Customersshi
ppingfromoutsideoftheUSAandCanadaareresponsibleforreturn
shipping fees. Customers shipping from outside of the USA are responsible for
customcharges,includingbutnotlimitedto,duty,tax,andotherfees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS
WARRANTEDABOVE, THE CUSTOMER’S SO
LE REMEDY SHALL BE, AT TRENDNET’S
OPTION,REPAIRORREPLACE. THEFOREGOINGWARRANTIESANDREMEDIESARE
EXCLUSIVEANDAREINLIEUOFALLOTHERWARRANTIES,EXPRESSEDORIMPLIED,
EITHERINFACTORBYOPERATIONOFLAW,STATUTORYOROTHERWISE,INCLUDING
WARRANTIESOFMERCHANTABILITYANDFITNESSFORAPARTICULARPURPOSE.
TRENDNETNEITHERASSU
MESNORAUTHORIZESANYOTHERPERSONTOASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION
MAINTENANCEORUSEOFTRENDNET’SPRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATIONDISCLOSETHATTHE ALLEGEDDEFECTINTHEPRODUCTDOESNOT
EXISTORWA
SCAUSEDBYCUSTOMER’SORANYTHIRDPERSON’SMISUSE,NEGLECT,
IMPROPERINSTALLATIONOR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIROR
MODIFY,ORANYOTHERCAUSEBEYONDTHERANGEOFTHEINTENDEDUSE,ORBY
ACCIDENT,FIRE,LIGHTNING,OROTHERHAZARD.
LIMITATIONOFLIABILITY:TOTHEFULLEXTENTALLOWEDBYLAWTRENDNETALSO
EXCLU
DES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
CONTRACTORTORT(INCLUDINGNEGLIGENCE),FORINCIDENTAL,CONSEQUENTIAL,
INDIRECT,SPECIAL,ORPUNITIVEDAMAGESOFANYKIND,ORFORLOSSOFREVENUE
OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER
FINANCIALLOSSARISINGOUTOFORINCONNECTI
ONWITHTHESALE,INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE
POSSIBILITYOFSUCHDAMAGES,ANDLIMITSITSLIABILITYTOREPAIR,REPLACEMENT,
OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS
DISCLAIMEROFLIABILITYFORDAMAGESWILLNOTBEAFFECTEDIFANYREMEDY
PROVIDEDHEREINSHALLFA
ILOFITSESSENTIALPURPOSE.
GoverningLaw:ThisLimitedWarrantyshallbegovernedbythelawsofthestateof
California.
SomeTRENDnetproductsincludesoftwarecodewrittenbythirdpartydevelopers.
ThesecodesaresubjecttotheGNUGeneralPublicLicense(“GPL”)orGNULesser
GeneralPublicLicense(“LGPL”).
Gotohttp
://www.trendnet.com/gplorhttp://www.trendnet.comDownloadsection
andlookforthedesiredTRENDnetproducttoaccesstotheGPLCodeorLGPLCode.
ThesecodesaredistributedWITHOUTWARRANTYandaresubjecttothecopyrights
ofthedevelopers.TRENDnetdoesnotprovidetechnicalsupport for these codes.
Pleasegotohttp://www.gnu.org/licenses/gpl.txtorhttp://
www.gnu.org/licenses/
lgpl.txtforspecifictermsofeachlicense.
1.24.17 TVIP420P1.1
background

Specifications

Indexed Terms: IP Camera

TrenDnet TV-IP420P Questions and Answers

Questions and Answers

Related Products