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4. Pull out the green tab to release the jam-access
cover.
OK
5. Remove any jammed paper.
OK
6. Close the jam-access cover.
OK
154 Chapter 9 Solve problems ENWW
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- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Order supplies, accessories, and parts
- Configure the HP toner-cartridge-protection supply settings
- Introduction
- Enable or disable the Cartridge Policy feature
- Use the printer control panel to enable the Cartridge Policy feature
- Use the printer control panel to disable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
- Troubleshoot Cartridge Policy control panel error messages
- Enable or disable the Cartridge Protection feature
- Use the printer control panel to enable the Cartridge Protection feature
- Use the printer control panel to disable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
- Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
- Troubleshoot Cartridge Protection control panel error messages
- Replace the toner cartridge
- Replace the imaging drum
- Copy
- Scan
- Scan by using the HP Scan software (Windows)
- Scan by using the HP Easy Scan software (OS X)
- Set up the Scan to E-mail feature (touchscreen models only)
- Introduction
- Before you begin
- Method one: Use the Scan to Email Wizard (Windows)
- Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows)
- Set up the Scan to E-mail feature on a Mac
- Set up the Scan to Network Folder feature (touchscreen models only)
- Scan to a USB flash drive (touchscreen models only)
- Scan to email (touchscreen models only)
- Scan to a network folder (touchscreen models only)
- Additional scan tasks
- Fax
- Manage the printer
- Use HP Web Services applications (touchscreen models only)
- Change the printer connection type (Windows)
- Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
- Advanced configuration with HP Utility for OS X
- Configure IP network settings
- Printer security features
- Configure the Quiet Print Mode settings
- Energy-conservation settings
- Update the firmware
- Solve problems
- Customer support
- Control panel help system (touchscreen models only)
- Restore the factory-set defaults
- A âCartridge is lowâ or âCartridge is very lowâ message displays on the printer control panel
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Clean the ADF replaceable film assembly
- Improve print quality
- Introduction
- Print from a different software program
- Check the paper-type setting for the print job
- Check toner-cartridge status
- Clean the printer
- Visually inspect the toner cartridge and imaging drum
- Check paper and the printing environment
- Try a different print driver
- Check the EconoMode settings
- Adjust Print Density
- Improve copy and scan image quality
- Improve fax image quality
- Solve wired network problems
- Introduction
- Poor physical connection
- The computer is using the incorrect IP address for the printer
- The computer is unable to communicate with the printer
- The printer is using incorrect link speed and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The printer is disabled, or other network settings are incorrect
- Solve wireless network problems
- Introduction
- Wireless connectivity checklist
- The printer does not print after the wireless configuration completes
- The printer does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or printer
- Cannot connect more computers to the wireless printer
- The wireless printer loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Solve fax problems
- Index
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