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11
Technical Support
Diamond Technical Support staff is here to help resolve any issues that you may be experiencing. Prior to
contacting technical support please make sure you have the following information available.
1. Model #: (Printed on the bar code, located on the box)
2. Installation CD Version: (printed on the CD label)
3. The version of Windows that your system is running.
4. The manufacturer and model # of your computer.
5. CPU type and speed (example: Intel Pentium4 2.4GHZ)
6. A complete description of the problem that you are experiencing including any steps that you have taken to try
to resolve the issue.
Technical Support Options
Free Telephone Support
Mon - Fri, 8 - 4:30 PST
800-503-2378
On-line Support and warranty information
http://www.diamondmm.com/support.html