SOUNDTOUCH 300 SPECIAL User Manual

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ENGLISH - 19

TROUBLESHOOTING

Symptom Solution

Intermittent or no

audio

• Unmute the system.

• Increase the volume.

• Conﬁrm that the soundbar is playing audio. If not, refer to the

SoundTouch® 300 owner’s guide for troubleshooting information.

Visit: global.Bose.com/Support/SSS

• Check the system status indicator to conﬁrm that the bass module is

paired with the soundbar (see page 16). The indicator glows solid

white.

• Repeat the pairing process (see page 10).

• If the bass module was previously paired with the soundbar, reset the

bass module’s connection to the soundbar (see page 21).

• Place the bass module according to the placement guidelines

(see page 8).

Poor or distorted

sound

• Test dierent sources if available.

• Place the bass module according to the placement guidelines

(see page 8).

• Remove all protective ﬁlms from the bass module.

• Run ADAPTiQ® audio calibration (see page 12).

Bass is too heavy

or low

• Adjust the bass setting of the system (see page 14).

• Run ADAPTiQ audio calibration (see page 12).

• Move the bass module away from nearby walls and corners.

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User Manual - Page 19