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27Solving problems yourself
DE
GB
FR
NL
PL
RU
Problem Cause Remedy
Coffee does not have
“foam”
Brewing unit is plugged Remove and clean brewing unit
(Chapter 8.6.). Reinsert brewing
unit and perform a system
cleaning (Chapter 8.4.).
Unsuitable coffee type Change coffee type
Beans are no longer
roast-fresh
Use fresh beans
Loud noise in the
grinder
Grind fineness not adapted to
coffee beans
Optimise grind fineness
(Chapter 7.2.)
Foreign matter in the grinder,
e.g. small stones
Call NIVONA service telephone;
ground coffee can still be used
The display shows
Error 8 Service Tel
The drive cannot properly
position the brewing unit
Switch off machine and pull the
plug. Plug it back in and switch
on the machine. If the machine
is ready for operation, remove
and clean the brewing unit
(Chapter 8.6.).
Despite emptied and
inserted containers,
the display shows
EMPTY CONTAINERS
Gap between the contacts
at the rear of the drip tray is
dirty
Clean gap between the contacts
with water and some detergent
as well as a brush, then dry
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