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Cafe Romatica
GB User manual
2 Foreword2
WELCOME TO THE NIVONA FAMILY!
We are delighted at the confidence you have shown in us by choos-
ing a quality product from NIVONA.
We would like to express our sincere THANKS.
To ensure maximum enjoyment of your NIVONA machine, please
read through this document carefully and pay attention to the safety
instructions before using the machine for the first time.
Please keep this document in a safe place. Then you can use it as a
reference or pass it on to any subsequent owner.
We hope you enjoy your NIVONA product and, with it, a good, flavour-
ful cup of coffee.
Best wishes to you from the NIVONA team!
NOTE
This symbol draws your attention to special
information.
CAUTION
This symbol draws your attention to possible
dangers.
SYMBOLS USED
The following symbols are used in these instructions:
TIP
This symbol indicates helpful advice on how to use
the machine.
3Contents 3
CONTENTS
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1. SAFETY INSTRUCTIONS ................................................. 4
1.1. Correct use ........................................................................................... 4
1.2. General instructions for the user ......................................... 4
1.3. Limits to the range of users .................................................... 5
2. CONTROL ELEMENTS ......................................................6
3. OPERATION OF THE MACHINE .......................................7
3.1. Function switches ..............................................................................7
3.2. Operation with the rotary dial ..................................................7
3.3. Symbol functions ............................................................................ 8
4. INITIAL STARTUP ...............................................................8
4.1. Preparation ........................................................................................... 8
4.2. Initial Start menu ............................................................................. 9
5. MENU NAVIGATION .......................................................... 11
6. PREPARE SPECIALITY COFFEES ................................... 11
6.1. Draw speciality coffee ................................................................. 11
6.2. Recipe menu ......................................................................................12
6.3. 2-cup function .................................................................................. 13
6.4. Cappuccino Connaisseur .........................................................13
6.5. Flavour profiles ................................................................................ 13
6.6. MY COFFEE (for individual speciality coffees) ........................ 13
6.7. Prepare ground coffee ................................................................ 14
7. BASIC SETTINGS ............................................................. 15
7.1. General settings .............................................................................. 15
7.2. Set grind ................................................................................................ 16
7.3. Aroma Balance System ............................................................16
7.4. NIVONA app ...................................................................................... 17
8. CLEANING & MAINTENANCE ........................................ 17
8.1. Rinse frother ....................................................................................... 18
8.2. Clean frother ......................................................................................19
8.3. Rinse system ......................................................................................19
8.4. Clean system .................................................................................. 20
8.5. Descale system ............................................................................... 21
8.6. Remove & clean brewing unit ..............................................22
8.7. Clean regularly by hand ........................................................... 22
8.8. Disassemble and clean frother ...........................................23
8.9. Change filter ..................................................................................... 24
8.10. Maintenance status .................................................................... 24
9. SOLVING PROBLEMS YOURSELF................................ 25
10. ACCESSORIES & COFFEE ASSORTMENT ............... 28
11. CUSTOMER SERVICE & WARRANTY .......................... 28
12. PACKAGING & DISPOSAL ............................................. 28
13. TECHNICAL DATA ........................................................... 29
44 Safety instructions
1.
1. SAFETY INSTRUCTIONS
1.1. Correct use
The machine may only be used for its designated
purpose (use only in private households) and is not
intended for commercial use, which would void the
warranty (see accompanying warranty terms).
1.2. General instructions for the user
Set the machine on a dry, level and stable surface, and
use it only indoors. Never place this machine on a hot
surface, near other appliances which become very hot
when in use (e.g. stove, deep fryer), or near open flames.
The machine must not be used in cupboards or other
closed pieces of furniture.
The mains supply voltage must always match the
working voltage of the machine. Please refer to the
type plate on the machine.
The machine must not be used at altitudes over
2000 m above sea level.
Do not operate the machine if the mains supply cable
or the casing is damaged. Never let the mains supply
cable touch hot parts.
If the mains supply cable of the machine is damaged,
it must be replaced by the manufacturer, its customer
service representative, or a similarly qualified techni-
cian to avoid hazards.
Never immerse the machine in water.
Always keep the mains supply plug dry and keep it
away from moisture.
Do not pull on the mains supply cable to disconnect
the plug from the mains socket.
CAUTION
Repairs to electrical appliances must be carried out
only by specialised technicians! Improper repairs can
expose the user to considerable dangers! If the ma-
chine is used other than for its intended purpose or is
operated or maintained improperly, we cannot accept
liability for any resulting damage!
CAUTION
Actuating the on/off switch during the brewing
process can damage the machine! Switch the
machine off only when it is idle!
CAUTION
Danger of burns! Hot water might spray out of the
outlet at first when steam or hot water is drawn. Touch
the outlet only when cold.
5Safety instructions
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If a fault occurs, disconnect the mains plug immedi-
ately (never by pulling on the mains supply cable or
the machine itself).
Before carrying out maintenance or cleaning, check
that the machine is switched off and that the mains
plug is disconnected.
No liability for damage is accepted in case of incorrect
operation, improper use, or incorrect repairs. The
warranty is void in these cases.
Always follow the instructions for cleaning and desca-
ling! Failure to comply voids the warranty.
Never clean the machine or individual parts in the
dishwasher. Failure to comply voids the warranty.
Do not leave the machine switched on unnecessarily.
If you will be away for several days, always unplug the
mains cable.
Please use the integrated coffee grinder only to grind
roasted and untreated coffee beans, not for other food
items! Always make sure that there are no foreign
objects mixed in with the coffee beans, which voids
the warranty.
If repair of the machine is required (including replace-
ment of the mains cable!), please first contact the
NIVONA service telephone or the dealer from which
the machine was purchased, and, after consultation
with us and observing the section “How to prepare
your device for shipping” in Chapter 11 of this docu-
ment, send it to NIVONA Central Customer Service,
Südwestpark 49, D-90449 Nurember, Germany.
1.3. Limits to the rane of users
This machine can be used by children 8 and older and
by persons with physical, sensory, or mental impair-
ments or who are lacking in experience and knowl-
edge, provided they are acting under supervision or
have been instructed on how to use the machine safely
and are aware of the possible dangers. Children must
not play with the machine. Cleaning and maintenance
of this machine must not be carried out by children
unless they are age 8 or over and are acting under
supervision. The machine and its connection line must
be kept away from children younger than 8.
66 Control elements
CLARIS fresh water filter
Operating instructions
Warranty terms
Measuring spoon
2 Cleaning tablets
Test strips
(for measuring water hardness)
Connection tube for milk
WELCOME PACK
(included with machine)
2. CONTROL ELEMENTS
Frother
Type plate
(Remove drip tray)
Coffee grounds container
(inside)
Connection for milk tube
(in the drip tray)
Drip tray
Cover for coffee bean holder
Water tank with cover
On/off switch
Ground coffee shaft
Coffee bean holder
Display
Rotary dial
Height-adjustable
outlet with cover plate
(Frother behind)
Rear rollers (in back)
Cable compartment (in back)
Cup storage area
Service door with handle
(Brewing unit behind)
Connection for milk tube
(In the height-adjustable outlet)
7
3.
Operation of the machine 7
Pressing
Turning
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3. OPERATION OF THE MACHINE
3.1. Function switches
The NIVONA machine can be operated with the following switches:
3.2. Operation with the rotary dial
Turning
To select / navigate within the main menus Speciality Coffees, Settins and Maintenance,
and to change the setting options in the submenus and recipe menu.
Short press
To start / confirm the currently marked function.
In the Recipe menu, the first press selects the setting parameters and the next press
confirms the change.
A short press when the beverage is drawn cancels the procedure.
Long press
In the Speciality Coffees menu, a long press switches to the Recipe menu to change the
settings there.
Rotary dial
navigate / select / change /
confirm by turning
and pressing
>
Switch between the main
menus
exit
back / cancel / leave
menu
8 Initial startup
4.
3.3. Symbol functions
Currently marked symbol within
the menu is underlined. Symbol
description is displayed below the
menu
Cancellation of a beverage draw or
deletion of a stored MY COFFEE
speciality in the menu Speciality
Coffees
Flashing rotary dial symbol re-
quires confirmation
Start of a beverage draw in the
menu Speciality Coffees
Process progress in the menu
Maintenance
Store changes
Even durin a coffee draw that has already started, various parameters can be changed by
turning the dial as lon as they are optically marked.
A beverage draw can be cancelled either with exit or with
. If the draw is cancelled while
the parameters are still flashing, the symbol
must be pressed 2x.
4. INITIAL STARTUP
4.1. Preparation
Remove the machine and other supplied parts from the packaging
Place the machine on a level, dry surface
(Ventilation slots must not be covered)
Connect the mains supply cable to a power socket which has been correctly installed
(Any unnecessary length of cable remains inside the cable compartment)
9Initial Startup 9
CAUTION
Insert filter straiht and do not overturn!
Screw filter
into water
tank
NOTE
If used with a filter, the ma-
chine does not need to be
descaled as often.
NOTE
Details on Operation of the Machine are
contained in Chapter 3, starting at page 7.
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Milk tube – connected
to drip tray
Connect milk tube to the height-adjustable outlet and drip tray
Switch on machine
If the machine is switched on after the
initial startup, it first heats up. If the automatic
switch-on rinse is activated, the display shows System rinsin and the rinse procedure starts
automatically. If the automatic switch-on rinse is deactivated, the display shows Please rinse
system, and the rinse procedure must be started by pressing the rotary dial.
4.2. Initial Start menu
The instructions on the display lead you through the Initial Start menu conveniently and
step-by-step.
Set language
Select the language with the rotary dial and confirm
Set filter
Select filter setting with the rotary dial
Operation without filter (factory setting)
Set the menu to No and confirm
with the rotary dial
When using the machine without a filter,
the water hardness must be entered in
the next step.
Operation with filter
Set the menu to Yes
Using the mounting aid at the end
of the measuring spoon, screw the
filter into the water tank and confirm
using the rotary dial.
10 Initial startup
Fill coffee
beans
Fill/rinse
system
Fill water tank
NOTE
At initial startup, the grind
chamber is still empty. After
the first grinding, it is possible
that Please fill coffee beans
is displayed and the machine
does not make coffee.
Press the rotary dial again
for an additional draw; the pro-
cess is then repeated
Test strips Deree of
hardness
Water hard-
ness display
≤
1 red point
1 - 7° DEGREE 1
2 red points 8 - 14° DEGREE 2
3 red points 15 -21° DEGREE 3
(Factory setting)
≥ 4 red points > 21° DEGREE 4
Set water hardness*
Immerse supplied test strip briefly in water, shake it off and read the test result after
about 1 minute
In the menu, use the rotary dial to select the water hardness read from the test strip
and confirm
Fill water tank (> 0.5l)
Remove the water tank and fill it with fresh, cold water without carbonation (no mineral
water), reinsert the tank, and confirm using the rotary dial
Do not fill any carbonated liquids or any other liquids, or the warranty is void!
Fill coffee bean holder
Fill the coffee bean holder with untreated, roasted coffee beans without foreign objects
or dirt and without sugar, then close the flavour protection cover well and confirm using
the rotary dial
Fill / rinse system, rinse filter
Place a large container (> 0.5 l) under the outlet and confirm using the rotary dial
For operation with filter, a second confirmation with the rotary dial is necessary to fill
the system and rinse the filter
Wait until no more water comes out of the outlet, then empty the container
* For operation without filter
11Menu navigation
Prepare Speciality Coffees
6.5.
Speciality
Coffees
Settings Maintenance
Speciality
Coffees
Connect milk source
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Operation tutorial
At the end of initial startup, a short tutorial on the machine’s operation appears. All operating
functions that should be performed when they appear are shown on the display one after
another. As soon as an operating function has been performed, the next one appears. The
tutorial is ended with exit.
All settings that were determined during initial startup can be changed at any time in the
Settins menu.
5. MENU NAVIGATION
In the NIVONA machine, you can select the main menus Settins, Speciality Coffees, and
Maintenance. All available functions of the machine can be carried out within these main
menus.
Detailed information on navigation within and between the main menus is found in Chapter
3 starting at page 7.
6. PREPARE SPECIALITY COFFEES
6.1. Draw speciality coffee
Select the desired speciality coffee in the Speciality Coffees menu
For speciality coffees with milk, connect the milk-filled container (milk container, milk
refrigerator, Tetra Pack, or similar) to the lower end of the milk tube. The upper end
remains in the outlet
A short press on the desired speciality coffee begins the beverage draw
>
Switch
between the
main menus
exit
Back / cancel /
leave menu
12 Prepare Speciality Coffees
Recipe menu
Save
Start beverage draw
in the Recipe menu
Frother rinsingConnect tube
After completion of the draw of a speciality coffee with milk, the display shows the
message / instruction to rinse the frother. The frother should then be rinsed as soon
as possible, but at the latest before switching off the machine. To do this, reconnect the
tube to the drip tray, and select and confirm the message / instruction on the display
using the rotary dial. Follow the instructions in the display up to the end of the program
and confirm each time with the rotary dial.
6.2. Recipe menu
The Recipe menu is a submenu in the individual speciality coffees. Here, the factory recipe
settings can be changed individually and stored permanently.
A long press of the rotary dial on the symbol of a speciality coffee leads to the Recipe
menu of the beverage
Adjustable parameters in the Recipe menu:
Bean strenth 1- or 2-cup function
Quantity
(Coffee / milk foam /
water / milk, depending
on the speciality coffee)
Temperature
Flavour profile
(DYNAMIC, CON-
STANT, INTENSE)
A short press on the activated Save symbol saves the beverage recipe with the changed
parameters
A short press on the activated Start symbol begins the beverage draw with the changed
parameters
13Prepare Speciality Coffees
First milk
1 cup 2 cups
DYNAMIC CONSTANT INTENSE
First
coffee
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6.3. 2-cup function*
To fill two cups directly next to each other from the same beverage draw, a second cup must
be placed under the outlet and then either
Press the rotary dial briefly twice in succession to start beverage preparation (for the
current draw) or
Change the cup symbol in the Recipe menu of the speciality coffee (as permanent
recipe setting)
6.4. Cappuccino Connaisseur
By changing the sequence in the sequence symbol, cappuccino / caffè latte enthusiasts can
set in the Recipe menu whether the milk or the coffee goes into the cup first.
6.5. Flavour profiles
Changing the flavour profile (DYNAMIC | CONSTANT | INTENSE) in the Recipe menu
changes the brewing process and extraction from the beans and thus the taste of the coffee
(see also Chapter 7.3. Aroma Balance System on page 16).
6.6. MY COFFEE (for individual speciality coffees)
Up to 9 different beverages can be individually set, named, and stored with the NIVONA
machine.
To do this, in the Speciality Coffees menu select the menu option MY COFFEE
Select an existing beverage with a long press or add a new one with +
* Not for CAFFÈ AMERICANO, HOT WATER, MY COFFEE, ground coffee
MY COFFEE
14 Prepare Speciality Coffees
NOTE
If you accidentally open the ground coffee
shaft – or have not started a beverage draw
after adding ground coffee – the machine
is automatically rinsed about one minute
after the cover is closed again and is then
ready for use again.
CAUTION
The ground coffee shaft is not a storage
container. Therefore, never add more than
one portion to the shaft and use only fresh
or vacuum-packed ground coffee from
coffee beans.
Water-soluble instant coffee must not be
used!
Select a base recipe (speciality coffee), assign a name (if necessary, delete the MY
COFFEE presetting and save the name with OK), set the recipe individually and save it
A stored MY COFFEE recipe can be changed or edited with a long press of the rotary
dial on the corresponding symbol and also removed through confirmation of deletion
6.7. Prepare round coffee
Open the cover of the ground coffee shaft (underneath the cover on the upper right of
the machine)
The display shows Fill round coffee and close shaft lid
Add a level measuring spoon of ground coffee
Close cover and flap
The display shows when the ground coffee is ready
Place a cup in the middle below the coffee outlet
Select the beverage in the Speciality Coffees menu
Start preparation
Fill ground coffee
Save Confirm
deletion
15
7.
Basic Settings
Settings
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7. BASIC SETTINGS
7.1. General settins
All of the following parameters can be changed, edited, or checked in the Settins menu using the rotary dial.
LIVE PROGRAMMING
– Change and save the recipe
setting while a beverage is
being drawn
(Choose a speciality coffee and follow
the instructions on the display)
TIMES
– Activate / deactivate automatic
switch-on time
(Setting of the current time and the
switch-on time)
– Activate / deactivate automatic
switch-off time
– Set time of day*
(Only appears if switch-on time is
activated)
COMFORT SETTINGS
– Activate / deactivate energy
saving (ECO) mode**
– Set display brightness
– Activate / deactivate automatic
switch-on rinse
FILTER
– Set operation with / without
filter
WATER HARDNESS
– Set the water hardness
(Only displayed during operation without
filter)
LANGUAGE
– Set the language
STATISTICS
– Displays the draws per special-
ist coffee and the performed
maintenance functions since
initial startup
FACTORY SETTINGS
– Recipes, settings and Bluetooth
can be reset to the factory
setting here.
BLUETOOTH
– Connection to smartphone / tablet
and control of the machine with
the NIVONA app.
* After disconnection from the power network, the time of day must be reset
** If the rotary dial has not been actuated for a longer period of time, the machine switches automatically into the ECO mode.
A screen saver appears on the display. Actuate the rotary dial to leave the ECO mode.
16 Basic Settings
CAUTION
The rind fineness may only be set when
the rinder is runnin!
The grinder can be adjusted to adapt to the
roast of the coffee beans. We recommend
always leaving the grinder at a medium
setting.
NOTE
When changing the grind fineness,
we recommend:
– a finer setting for light roasts
(regulator further to the left),
– a coarser setting for dark roasts
(regulator further to the right).
Open / close
service door
Grind fineness
setting
7.2. Set rind fineness
To change the grind fineness, please:
Open the service door on the right side of the housing (gently pull the unlocking device
inside the handle upward, then carefully remove the service door from the housing)
Place cup under the height-adjustable outlet
Set rotary dial in the Speciality Coffees menu to ESPRESSO, then press the rotary dial
While the grinder grinds, change the grind fineness by moving the regulator (above
right) (left = finer, right = coarser)
Close service door again (guide pins on the bottom of the service door into the recesses,
then press the service door until it locks in place)
7.3. Aroma Balance System
The NIVONA machine is equipped with the Aroma Balance System, which brings out the
best of the bean for every taste. The three flavour profiles DYNAMIC, CONSTANT and
INTENSE create a different taste with the same bean, same coffee strength, and same water
amount.
DYNAMIC CONSTANT INTENSE
17
8.
Cleaning & Maintenance
BLUETOOTH
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7.4. NIVONA app
The NIVONA machine can be controlled and operated through the NIVONA app, as it is
equipped with a Bluetooth interface.
Download the NIVONA app from the Google Play Store (Android) or from the Apple
App Store (iOS) onto your mobile device
In the Settins menu, select the BLUETOOTH menu option and activate Bluetooth with
Connect on the NIVONA machine
Activate Bluetooth on your mobile device and from there connect to the NIVONA
machine through the NIVONA app
Now the NIVONA machine can be operated / controlled through the app.
8. CLEANING & MAINTENANCE
All cleaning and maintenance programs can generally be selected and started in the
Maintenance menu. If a message / instruction for a cleaning / maintenance activity appears
on the display, this program can also be started directly through the message / instruction.
Select and confirm the instruction with the rotary dial or
Select Maintenance menu
Select the cleaning or maintenance program and start it with the rotary dial
The machine starts the corresponding cleaning or maintenance process and displays
instructions for additional actions.
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial
Maintenance
18 Cleaning & Maintenance
8.1. Rinse frother
After you make speciality coffees with milk, the display instructs you to rinse the frother.
This should be done as soon as possible, but at the latest before switching off the machine.
Proceed as follows:
Select and confirm the instruction with the rotary dial or
In the Maintenance menu, select the menu option RINSE FROTHER
Connect the supplied tube with one end to the height-adjustable outlet and put the
other end in the drip tray, and confirm with the rotary dial
Put a sufficiently large container (≥ 0.5 l) under the height-adjustable outlet and confirm
with the rotary dial
The machine starts the rinse process. As soon as the rinse cycle is ended, the machine heats
up and is then ready for operation again.
Connect tube
CAUTION
The runnin proram must not be inter-
rupted!
RINSE
FROTHER
19Cleaning & Maintenance
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8.2. Clean frother
Select and confirm the message / instruction with the rotary dial or
In the Maintenance menu, select the menu option Clean FROTHER
Put some detergent (recommendation: NIVONA CreamClean milk system cleaner)
and water in a container (at least 0.3 l)
Please observe the instructions of the detergent manufacturer for the mix ratio
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial
The machine then heats up and is ready for operation again.
8.3. Rinse system
The system should be rinsed from time to time.
In the Maintenance menu, select the menu option RINSE SYSTEM. The display shows
System rinsin
As soon as the rinse cycle is ended, the machine heats up and is then ready for operation
again.
CLEAN
FROTHER
NOTE
A message / instruction
is shown on the display
when the frother has to
be cleaned.
CAUTION
The runnin proram must not be inter-
rupted!
RINSE SYSTEM
CAUTION
The runnin proram must not be inter-
rupted!
20 Cleaning & Maintenance
NOTE
A message / instruction is shown on
the display when the machine has to be
cleaned. Beverages can still be drawn. But
we recommend carrying out the clean-
ing program as soon as possible to avoid
endangering the warranty.
We recommend also cleaning the brewing
unit BEFORE the system cleaning (see
also Chapter Remove & clean brewin unit
on page 22).
CAUTION
The runnin proram must not be inter-
rupted!
Please do not insert a cleaning tablet into
the round opening of the brewing unit until
the machine instructs you to do this.
CLEAN
SYSTEM
8.4. Clean system
Put a sufficiently large container (≥ 0.5 l) under the height-adjustable outlet
Select and confirm the instruction with the rotary dial or
In the Maintenance menu, select the menu option RINSE SYSTEM
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial
The machine then heats up and is ready for operation again.
21Cleaning & Maintenance
NOTE
A message / instruction is shown on the
display when the machine has to be de-
scaled. (The descaling program can also
be started manually at any time). Beverag-
es can still be drawn. But we recommend
carrying out the descaling program as
soon as possible to avoid endangering the
warranty.
DESCALE
SYSTEM
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8.5. Descale system
CAUTION
The runnin descalin proram must not be interrupted!
Never use vinegar or vinegar-based material for descaling, but always use liquid products recom-
mended for fully automatic coffee machines (recommendation: NIVONA PREMIUM liquid descaler).
The filter (if present) must be removed from the water tank prior to the start of the descaling
program.
Durin descalin, please follow exactly the sequence of the displays!
First pour in the the corresponding amount of water up to the 0.5 l mark and then add the descaler.
Never in reverse order! Observe the instructions of the descaler manufacturer.
Select and confirm the instruction with the rotary dial or
In the Maintenance menu, select the menu option DESCALE SYSTEM
Put a sufficiently large container (≥ 0.5 l) under the height-adjustable outlet
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial
The machine then heats up and is ready for operation again.
CAUTION
Please always remove residual descaling
fluid on the housing with a moist cloth
afterwards!
22 Cleaning & Maintenance
CAUTION
Clean the brewing unit before every clean-
ing program, but at least once per month.
Otherwise, the warranty can be void.
CAUTION
Never immerse the machine in water!
Do not use scouring agents for cleaning.
Dried milk residue is hard to remove.
Therefore, always clean immediately after
the machine cools down! Always follow the
message / instructions in the display on
rinsing and cleaning the frother.
Unlock brewing unitOpen / close
service door
8.6. Remove & clean brewin unit
The brewing unit should be removed and cleaned under running water as needed and before
each cleaning program. Please never use detergent, but only pure cold water!
Open the service door on the right side of the housing (gently pull the unlocking device
inside the handle upward, then carefully remove the service door from the housing)
Unlock brewing unit (press red switch upward and turn the handle to the left up to the
stop and to lock)
Carefully remove the brewing unit with the handle
Clean brewing unit under cold, running water and then let it dry
Carefully insert brewing unit again and lock it (hold down red switch and turn the handle
to the right up to the stop and to lock it)
Close service door again (guide pins on the bottom of the service door into the recesses,
then press the service door until it locks in place)
8.7. Clean reularly by hand
NOTE
Please follow these cleaning instructions. Maximum cleanliness is required, especially when handling
food and beverages.
When cleaning the drip tray, make sure that the two metal contacts and the space between them at
the rear of the drip tray are always clean and dry. Occasionally use some soapy water to clean the
drip tray.
The machine is equipped with rear rollers. These permit movement on a flat work surface. This
allows cleaning under the machine.
Clean the housing inside and outside only with a soft, moist cloth without detergent
23Cleaning & Maintenance
Assembled frother Individual parts
of the frother
Covering plate
on the height-
adjustable outlet
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Empty the drip tray and coffee grounds container not later than when shown in the
display (only with the machine switched on, as only then can it tell that the containers
have been emptied)
After the drip tray and grounds container have been removed, clean the housing inside
with a soft, moist cloth without detergent
The water tank should be rinsed with clean water daily and refilled with fresh, cool water
Clean the frother, tube, and outlet regularly
8.8. Disassemble and clean frother
Remove the cover plate at the height-adjustable outlet, gently pull the frother down and
then out to the front and take it apart
Thoroughly clean the parts and put the frother back together
Insert the assembled frother back in the height-adjustable outlet
Reattach the cover plate to the height-adjustable outlet
NOTE
From time to time (ideally before every longer break in coffee making, but always on a regular basis!),
the frother must be disassembled completely and then cleaned under clean water.
24 Cleaning & Maintenance
Unscrew /
screw in filter
(in the water
tank)
CAUTION
In case of low water consumption, you
must replace the filter not later than af-
ter two months. No message appears in
the display. You can set the replacement
date with the dial on the head of the filter
(month indicator).
CAUTION
Insert filter straiht and do
not overturn
NOTE
You can continue to draw beverages. But
we recommend changing the filter imme-
diately.
FILTER
STATUS OF
MAINTENANCE
8.9. Chane filter
The filter’s effectiveness is used up after about 50 l of water has flowed through it.
A message / instruction to replace the filter appears in the display.
In the Settins menu, select the FILTER menu option
Select Yes so that the machine detects that a filter is currently inserted
Select Chane filter
Empty the water tank; carefully unscrew the old filter from its holder using the mounting
aid at the end of the measuring spoon, and throw the filter away
Carefully screw the new filter into its intended holder in the water tank using the
mounting aid at the end of the measuring spoon
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial
Wait for some time until no more water comes out of the outlet
The machine then heats up and is ready for operation again.
8.10. Status of maintenance
The machine shows through a progress bar whether cleaning or descaling will be required
soon. The further to the right the progress bar is, the sooner the cleaning / descaling will be
needed
In the Maintenance menu, select the MAINTENANCE STATUS menu option
25Solving problems yourself
9.
Model
Serial number
XXXXXXXXXXXXXXX
NICR XXX
Type plate (example)
XXX
DE
GB
FR
NL
PL
RU
9. SOLVING PROBLEMS YOURSELF
The following table shows some causes and options for solving the problem if the machine
does not work properly.
If the system detects a fault, an error message appears in the display:
Note error messae
(According to the table on page 26 / 27, error 8 can sometimes resolve itself)
Switch off machine
Pull out mains plu
CAUTION
If a fault occurs, or you cannot fix a problem yourself, please contact your selling dealer or visit the
service area at www.nivona.com.
The following information is important for fast, competent processing of the matter
Model of the NIVONA product
Serial number
If available:
Error number / error messae
26 Solving problems yourself
NOTE
To avoid problems, the following should be
observed:
Always remove the water tank
from the machine to fill it
Do not store coffee beans
in the refrigerator
Always empty containers
with the machine switched on
Use fresh and cooled milk
Problem Cause Remedy
No hot water or
drawing of milk foam /
steam possible
System might need descaling Perform high-dosage descaling
(Chapter 8.5.)
Frother is plugged Disassemble frother completely
and clean it thoroughly
Too little milk foam or
liquid foam
Frother is plugged Disassemble frother completely
and clean it thoroughly
Unsuitable milk Use cold milk
System might need descaling Perform high-dosage descaling
(Chapter 8.5.)
Coffee comes out only
dropwise
System might need descaling Perform high-dosage descaling
(Chapter 8.5.)
Grind fineness is too fine /
too coarse
Set grind fineness coarser /
finer (Chapter 7.2.)
Ground coffee is too fine Use coarser ground coffee
Too much ground coffee
added
Add less ground coffee
Brewing unit is plugged Remove and clean brewing unit
(Chapter 8.6.).
Reinsert brewing unit and
perform system cleaning
(Chapter 8.4.)
Coffee outlets are plugged Perform system cleaning
(Chapter 8.4.)
27Solving problems yourself
DE
GB
FR
NL
PL
RU
Problem Cause Remedy
Coffee does not have
“foam”
Brewing unit is plugged Remove and clean brewing unit
(Chapter 8.6.). Reinsert brewing
unit and perform a system
cleaning (Chapter 8.4.).
Unsuitable coffee type Change coffee type
Beans are no longer
roast-fresh
Use fresh beans
Loud noise in the
grinder
Grind fineness not adapted to
coffee beans
Optimise grind fineness
(Chapter 7.2.)
Foreign matter in the grinder,
e.g. small stones
Call NIVONA service telephone;
ground coffee can still be used
The display shows
Error 8 Service Tel
The drive cannot properly
position the brewing unit
Switch off machine and pull the
plug. Plug it back in and switch
on the machine. If the machine
is ready for operation, remove
and clean the brewing unit
(Chapter 8.6.).
Despite emptied and
inserted containers,
the display shows
EMPTY CONTAINERS
Gap between the contacts
at the rear of the drip tray is
dirty
Clean gap between the contacts
with water and some detergent
as well as a brush, then dry
28
10.
12.
Accessories & coffee assortment
Customer service & warranty
Packaging & disposal
EVAPORATING
CAUTION
The runnin proram
must not be interrupted!
WARRANTY & CUSTOMER
SERVICE CONDITIONS
Please see the accompanying information
sheet for detailed warranty and customer
service conditions.
11.
10. ACCESSORIES & COFFEE ASSORTMENT
Our current assortment of accessories and coffee can be found at www.nivona.com.
11. CUSTOMER SERVICE & WARRANTY
If you have to send in the machine due to a defect, first evaporate it out so that no water
remains in the system.
How to make your machine ready for shipment | Evaporate machine
In the Maintenance menu, select the EVAPORATE menu option
Follow the instructions in the display up to the end of the program and confirm each
time with the rotary dial
Empty drip tray, grinds container, water tank and the coffee bean holder as well as
possible
Reinsert all parts
Pack the machine, ideally in the original packaging (no liability can be accepted for
transportation damage)
12. PACKAGING & DISPOSAL
The machine’s complete original packaging should be kept to protect it during shipping in
case customer service is needed.
Electrical and electronic appliances contain many materials which are still valuable
or are harmful to the environment, and these should not be treated in the same way as
normal household waste. If treated as household waste or handled incorrectly, they may
29
13.
Technical data
DE
GB
FR
NL
PL
RU
cause harm to human health or the environment. Therefore, never throw a defective
machine away with household waste, but bring it to the community collection point for return
and recycling of old electrical and electronic devices.
You can obtain more information from your local town hall, waste disposal service provider,
or the retailer from whom the machine was purchased.
Filter cartridges are disposed of as household waste.
13. TECHNICAL DATA
Voltage 220–240 V AC, 50-60 Hz
Power output 1465 W
Conformity mark CE
Static pump pressure max. 15 bar
Water tank capacity approx. 2.2 litres
Bean holder capacity approx. 250 g
Coffee grinds holder capacity approx. 10 - 15 portions*
Cable length approx. 1.1 m
Weight approx. 11.44 kg
Dimensions (W x H x D) approx. 27.6 x 37.5 x 49.5 cm
Bluetooth** Frequency range: 2,400 MHz - 2,483.5 MHz
Max. transmission output: 10 mW
* Depending on the amount of beans used
** NIVONA Apparate GmbH hereby declares that the radio system complies with the Directive 2014/53/EU.
The complete text of the EU conformity declaration is available at the internet address www.nivona.com
in the SERVICE download area.
NIVONA Apparate GmbH
Südwestpark 49
D-90449 Nurember
www.nivona.com
2020 © Copyriht NIVONA Apparate GmbH, Germany
All rihts reserved
ANR 000116228
BDA NICR 930 GB Rev.00 01.08.2020
