2
Table of Contents
Basics
4 Read me first
6 Device overheating situations and
solutions
9 Device layout and functions
12 Battery
15 SIM or USIM card (nano-SIM card)
18 Memory card (microSD card)
20 Turning the device on and off
22 Initial setup
22 Samsung account
24 Transferring data from your previous
device (Smart Switch)
26 Understanding the screen
35 Notification panel
37 Entering text
Apps and features
39 Installing or uninstalling apps
40 Finder
41 Phone
45 Contacts
48 Messages
50 Internet
52 Email
53 Camera
63 Gallery
67 Multi window
69 Samsung Health
70 Samsung Members
71 Samsung Notes
72 Calendar
73 Reminder
75 Radio
76 Voice Recorder
76 My Files
76 Clock
77 Calculator
77 Game Launcher
78 Game Booster
80 Bixby Home
81 Samsung Kids
82 SmartThings
85 Sharing content
86 Google apps
Table of Contents
3
119 Accounts and backup
119 Samsung Cloud
121 Google
121 Advanced features
122 Motions and gestures
123 Dual Messenger
124 Digital Wellbeing and parental
controls
124 Digital Wellbeing
125 Device care
125 Optimising your device
126 Battery
127 Storage
127 Memory
127 Security
127 Apps
128 General management
129 Accessibility
129 Software update
130 About phone
Appendix
131 Troubleshooting
136 Removing the battery
Settings
88 Introduction
88 Connections
89 Wi-Fi
91 Bluetooth
92 Data saver
93 Mobile data only apps
93 SIM card manager (dual SIM
models)
94 Mobile Hotspot and Tethering
95 More connection settings
96 Sounds and vibration
97 Dolby Atmos (surround sound)
97 Separate app sound
98 Notifications
98 Display
99 Dark mode
100 Blue light filter
100 Changing the screen mode or
adjusting the display colour
101 Wallpaper
101 Themes
102 Lock screen
103 Smart Lock
103 Biometrics and security
104 Face recognition
107 Fingerprint recognition
111 Samsung Pass
114 Secure Folder
118 Privacy
118 Location
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
Basics
5
•
Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
–
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
–
You can set the touchscreen to turn off automatically when you are not using it.
Launch the
Settings
app, tap
Display
→
Screen timeout
, and then select the length
of time you want the device to wait before turning off the touchscreen.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC).
If your device is approved by the FCC, you can view the FCC ID of the device. To view the
FCC ID, launch the
Settings
app and tap
About phone
→
Status
. If your device does not
have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its
territories and may only be brought to the U.S. for the owner’s personal use.
•
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the
Settings
app and tap
About phone
→
Regulatory
information
.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Basics
6
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
•
During the initial setup after purchase or when restoring data
•
When downloading large files
Basics
7
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Basics
8
Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using the device.
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device overheats and reaches a certain temperature, a warning message will appear
to prevent device failure, skin irritations and damages, and battery leakage. To lower the
device’s temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.
•
If the second message appears due to a further increase of the device’s temperature, the
device will turn off. Do not use the device until the device’s temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Do not use a cable whose covering is peeled off or damaged, and do not use any charger
or battery that is damaged or malfunctioning.
Basics
9
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
•
The items supplied with the device and any available accessories may vary
depending on the region or service provider.
•
The supplied items are designed only for this device and may not be compatible
with other devices.
•
Appearances and specifications are subject to change without prior notice.
•
You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
•
Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
•
Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
Basics
10
Device layout
Power key
Touchscreen
Multipurpose jack
Volume key
SIM card tray
► Single SIM models:
Memory card tray
► Dual SIM models:
SIM card / Memory
card tray
Speaker
Front camera
Proximity sensor
Flash
Speaker
Fingerprint recognition
sensor
Main antenna
GPS antenna
Flash
Rear camera (Dual)
Earphone jack
Microphone
Basics
11
•
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
•
Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
•
If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
•
If dust or foreign materials enter the microphone, speaker, or receiver, the device’s
sound may become quiet or certain features may not work. If you attempt to
remove the dust or foreign materials with a sharp object, the device may be
damaged and its appearance may be affected.
•
Connectivity problems and battery drain may occur in the following situations:
–
If you attach metallic stickers on the antenna area of the device
–
If you attach a device cover made with metallic material to the device
–
If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
•
Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
•
Do not cover the proximity sensor area with screen accessories, such as a screen
protector, stickers, or a cover. Doing so may cause the sensor to malfunction.
•
Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Hard keys
Key Function
Volume key
•
Press to adjust the device volume.
Power key
•
Press and hold to turn the device on or off.
•
Press to turn on or lock the screen.
Basics
12
Soft buttons
Back button
Home button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage
to your device.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
Basics
13
1
Connect the USB cable to the USB power adaptor.
2
Plug the USB cable into the device’s multipurpose jack.
3
Plug the USB power adaptor into an electric socket.
4
After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Power key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Basics
14
Battery charging tips and precautions
•
When the battery power is low, the battery icon appears empty.
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging. If this occurs during wireless charging, disconnect the device
from the charger to let it cool down, then charge the device again later.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
Basics
15
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Some services that require a network connection may not be available depending on
the service provider.
►
Single SIM models:
Basics
16
►
Dual SIM models:
–
SIM card tray 1:
–
SIM card tray 2:
Basics
17
1
Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2
Pull out the tray gently from the tray slot.
3
Place the SIM or USIM card on the tray with the gold-coloured contacts facing
downwards.
4
Gently press the SIM or USIM card into the tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
5
Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
Launch the
Settings
app and tap
Connections
→
SIM card manager
. Select a SIM or USIM
card and tap the switch to activate it.
Basics
18
Customising SIM or USIM cards
Launch the
Settings
app, tap
Connections
→
SIM card manager
, and then select a SIM or
USIM card to access the following options:
•
Icon
: Change the icon of the SIM or USIM card.
•
Name
: Change the display name of the SIM or USIM card.
•
Network mode
: Select a network type to use with the SIM or USIM card.
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
Launch the
Settings
app, tap
Connections
→
SIM card manager
, and then set the feature
preferences for your cards in
Preferred SIM card
.
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
Basics
19
1
Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2
Pull out the tray gently from the tray slot.
When you remove the tray from the device, the mobile data connection will be
disabled.
3
Place a memory card on the tray with the gold-coloured contacts facing downwards.
4
Gently press the memory card into the tray to secure it.
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.
5
Insert the tray back into the tray slot.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Basics
20
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Settings
app and tap
Device care
→
Storage
→
Advanced
→
SD card
→
Unmount
.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Device care
→
Storage
→
Advanced
→
SD card
→
Format
.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Turning the device on
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
Basics
21
Turning the device off
1
To turn off the device, press and hold the Power key. Alternatively, open the notification
panel and tap
.
2
Tap
Power off
.
To restart the device, tap
Restart
.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.
To activate emergency mode, press and hold the Power key, and then tap
Emergency mode
.
Alternatively, open the notification panel and tap
→
Emergency mode
.
To deactivate emergency mode, tap
→
Turn off Emergency mode
.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Basics
22
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the
Settings
app
and tap
Accounts and backup
→
Accounts
→
Samsung account
→
→
Help
.
Creating a Samsung account
If you do not have a Samsung account, you should create one.
1
Launch the
Settings
app and tap
Accounts and backup
→
Accounts
→
Add account
→
Samsung account
.
Alternatively, launch the
Settings
app and tap .
2
Tap
Create account
.
3
Follow the on-screen instructions to complete creating your account.
Basics
23
Signing in to your Samsung account
If you already have a Samsung account, sign in to your Samsung account.
1
Launch the
Settings
app and tap
Accounts and backup
→
Accounts
→
Add account
→
Samsung account
.
Alternatively, launch the
Settings
app and tap .
2
Enter your Samsung account ID and password and tap
Sign in
.
3
Follow the on-screen instructions to complete signing in to your Samsung account.
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap
Find ID
or
Reset password
on the
Samsung account sign-in screen. You can find your ID or reset your password after you enter
the required information.
Removing your Samsung account
When you remove your Samsung account from the device, your data, such as contacts or
events, will also be removed.
1
Launch the
Settings
app and tap
Accounts and backup
→
Accounts
.
2
Tap
Samsung account
→
Personal info
→
→
Sign out
.
3
Tap
Sign out
, enter your Samsung account password, and then tap
OK
.
Basics
24
Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new device.
Launch the
Settings
app and tap
Accounts and backup
→
Smart Switch
.
•
This feature may not be supported on some devices or computers.
•
Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data wirelessly
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1
On the previous device, launch
Smart Switch
.
If you do not have the app, download it from
Galaxy Store
or
Play Store
.
2
On your device, launch the
Settings
app and tap
Accounts and backup
→
Smart
Switch
.
3
Place the devices near each other.
4
On the previous device, tap
Send data
→
Wireless
.
5
On your device, select an item to bring and tap
Transfer
.
6
Follow the on-screen instructions to transfer data from your previous device.
After the data is done transferring, you can view a list of the transferred data on your
device.
Basics
25
Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
1
Back up data from your previous device to external storage.
2
Insert or connect the external storage device to your device.
3
On your device, launch the
Settings
app and tap
Accounts and backup
→
Smart Switch
→
→
Restore
.
4
Follow the on-screen instructions to transfer data from external storage.
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1
On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2
On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3
Connect your previous device to the computer using the device’s USB cable.
4
On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5
Connect your device to the computer using the USB cable.
6
On the computer, follow the on-screen instructions to transfer data to your device.
Basics
26
Understanding the screen
Controlling the touchscreen
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
•
The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
•
It is recommended to use fingers when you use the touchscreen.
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately
2 seconds.
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27
Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or
to the right.
Spreading and pinching
Spread two fingers apart or pinch on the
screen.
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28
Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.
Button Function
Recents
•
Tap to open the list of recent apps.
Home
•
Tap to return to the Home screen.
•
Tap and hold to launch the
Google Assistant
app.
Back
•
Tap to return to the previous screen.
Hiding the navigation bar
View files or use apps on a wider screen by hiding the navigation bar.
Launch the
Settings
app, tap
Display
→
Navigation bar
, and then tap
Full screen gestures
under
Navigation type
. The navigation bar will be hidden and the gesture hints will appear.
Tap
More options
and select an option you want.
Swipe from bottom Swipe from sides and bottom
If you want to hide the gesture hints at the bottom of the screen, tap the
Gesture hints
switch to deactivate it.
Basics
29
Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the
Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.
Home screen Apps screen
Basics
30
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap
Add to Home
. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.
A new folder containing the selected apps will be created. Tap
Folder name
and enter a
folder name.
•
Adding more apps
Tap
on the folder. Tick the apps to add and tap
Done
. You can also add an app by
dragging it to the folder.
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Basics
31
Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also add,
delete, or rearrange Home screen panels.
•
Adding panels: Swipe to the left, and then tap .
•
Moving panels: Tap and hold a panel preview, and then drag it to a new location.
•
Deleting panels: Tap on the panel.
•
Wallpapers
: Change the wallpaper settings for the Home screen and the locked screen.
•
Themes
: Change the device’s theme. Visual elements of interface, such as colours, icons,
and wallpapers, will change depending on the selected theme.
•
Widgets
: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
•
Home screen settings
: Configure settings for the Home screen, such as the screen grid or
layout.
Basics
32
Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap
Home screen
settings
→
Home screen layout
→
Home screen only
→
Apply
.
You can now access all your apps by swiping to the left on the Home screen.
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
•
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
•
Some indicator icons appear only when you open the notification panel.
•
The indicator icons may appear differently depending on the service provider or
model.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/
LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Basics
33
Icon Meaning
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Power key to turn on the screen.
Changing the screen lock method
To change the screen lock method, launch the
Settings
app, tap
Lock screen
→
Screen lock
type
, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the
Settings
app, tap
Lock screen
→
Secure lock settings
, unlock the screen using the preset
screen lock method, and then tap the
Auto factory reset
switch to activate it.
Basics
34
Screen capture
Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen. You can capture the current screen and scrollable area.
Use the following methods to capture a screenshot. Captured screenshots will be saved in
Gallery
.
•
Key capture: Press the Power key and the Volume Down key simultaneously.
•
Swipe capture: Swipe your hand to the left or right across the screen.
•
It is not possible to capture a screenshot while using some apps and features.
•
If capturing a screenshot by swiping is not activated, launch the
Settings
app, tap
Advanced features
→
Motions and gestures
, and then tap the
Palm swipe to
capture
switch to activate it.
After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:
•
: Capture the current content and the hidden content on an elongated page, such as a
webpage. When you tap
, the screen will automatically scroll down and more content
will be captured.
•
: Write or draw on the screenshot or crop a portion from the screenshot. The cropped
area will be saved in
Gallery
.
•
: Share the screenshot with others.
If the options are not visible on the captured screen, launch the
Settings
app, tap
Advanced features
→
Screenshots
, and then tap the
Screenshot toolbar
switch to
activate it.
Basics
35
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
View the notification details and
perform various actions.
Clear all notifications.
Launch Settings.
Access the power options.
Access the notification settings.
Quick setting buttons
Control media on your device
and connected nearby devices.
Control connected nearby
devices and SmartThings
devices and scenes.
Basics
36
Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap
→
Button order
, tap and hold a button, and then drag it to
another location.
Basics
37
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps, tap
it twice.
Additional keyboard functions
View more keyboard functions.
Enter a space.
Changing the input language
Tap
→
Languages and types
→
Manage input languages
and select the languages to
use. When you select two or more languages, you can switch between the input languages
by swiping to the left or right on the space key.
Changing the keyboard
To change the keyboard type, tap
→
Languages and types
, select a language, and then
select the keyboard type you want.
On a
3x4 keyboard
, a key has three or four characters. To enter a character, tap the
corresponding key repeatedly until the desired character appears.
Basics
38
Additional keyboard functions
Some features may not be available depending on the region or service provider.
•
: Enter emoticons.
•
: Enter stickers.
•
: Add an item from the clipboard.
•
: Enter text by voice.
•
: Change the keyboard settings.
•
→
: Change the keyboard mode or size.
•
→
: Open the text editing panel.
Copying and pasting
1
Tap and hold over text.
2
Drag or to select the desired text, or tap
Select all
to select all text.
3
Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4
Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
39
Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Launch the
Galaxy Store
app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap to search for a keyword.
Select an app to view information about it. To download free apps, tap
Install
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
→
Auto update apps
, and then
select an option.
Play Store
Purchase and download apps.
Launch the
Play Store
app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap
Install
. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
→
Settings
→
Auto-update apps
, and
then select an option.
Apps and features
40
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
•
Uninstall
: Uninstall downloaded apps.
•
Disable
: Disable selected default apps that cannot be uninstalled from the device.
Some apps may not support this feature.
Enabling apps
Launch the
Settings
app, tap
Apps
→
→
Disabled
, select an app, and then tap
Enable
.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
→
→
Permission manager
. Select an item and select an app.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
Finder
Search for content on the device quickly.
1
On the Apps screen, tap
Search
. Alternatively, open the notification panel, swipe
downwards, and then tap
.
Apps and features
41
2
Enter a keyword.
Apps and content on your device will be searched.
If you tap
on the keyboard, you can search for more content.
Phone
Introduction
Make or answer voice and video calls.
Making calls
1
Launch the
Phone
app and tap
Keypad
.
2
Enter a phone number.
3
Tap to make a voice call, or tap to make a video call.
Preview the phone number.
Delete a preceding character.
Access additional options.
Search for a contact.
Add the number to the contacts
list.
Apps and features
42
Making calls from call logs or contacts list
Launch the
Phone
app, tap
Recents
or
Contacts
, and then swipe to the right on a contact or
a phone number to make a call.
If this feature is deactivated, launch the
Settings
app, tap
Advanced features
→
Motions
and gestures
, and then tap the
Swipe to call or send messages
switch to activate it.
Using speed dial
Set speed dial numbers to quickly make calls.
To set a number to speed dial, launch the
Phone
app, tap
Keypad
or
Contacts
→
→
Speed
dial numbers
, select a speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making calls from the locked screen
On the locked screen, drag outside the circle.
Making an international call
1
Launch the
Phone
app and tap
Keypad
.
2
Tap and hold 0 until the + sign appears.
3
Enter the country code, area code, and phone number, and then tap .
Apps and features
43
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the
Send message
bar upwards
and select a message to send.
To create various rejection messages, launch the
Phone
app, tap
→
Settings
→
Quick
decline messages
, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the
Phone
app and tap
Recents
to view missed
calls.
Blocking phone numbers
Block calls from specific numbers added to your block list.
1
Launch the
Phone
app and tap
→
Settings
→
Block numbers
.
2
Tap
Recents
or
Contacts
, select contacts or phone numbers, and then tap
Done
.
To manually enter a number, tap
Add phone number
, enter a phone number, and then
tap
.
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the blocked call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers
switch to activate the feature.
Apps and features
44
Options during calls
During a voice call
The following actions are available:
•
: Access additional options.
•
Add call
: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
•
Hold call
: Hold a call.
•
Bluetooth
: Switch to a Bluetooth headset if it is connected to the device.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Keypad
/
Hide
: Open or close the keypad.
•
: End the current call.
During a video call
Tap the screen to use the following options:
The video call feature may vary depending on the region or service provider.
•
: Access additional options.
•
Camera
: Turn off the camera so that the other party cannot see you.
•
Switch
: Switch between the front and rear cameras.
•
: End the current call.
•
Mute
: Turn off the microphone so that the other party cannot hear you.
•
Speaker
: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears.
Apps and features
45
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1
Launch the
Contacts
app and tap .
2
Select a storage location.
3
Enter contact information.
Select a storage location.
Add an image.
Open more information fields.
Enter contact information.
Depending on the selected storage location, the types of information you can save
may vary.
4
Tap
Save
.
Apps and features
46
Importing contacts
Add contacts by importing them from other storages to your device.
1
Launch the
Contacts
app and tap
→
Manage contacts
→
Import or export contacts
→
Import
.
2
Select a storage location to import contacts from.
3
Tick VCF files or contacts to import and tap
Done
.
4
Select a storage location to save contacts to and tap
Import
.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1
Launch the
Settings
app, tap
Accounts and backup
→
Accounts
and select the account
to sync with.
2
Tap
Sync account
and tap the
Contacts
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Contacts
switch to activate
it.
Searching for contacts
Launch the
Contacts
app.
Use one of the following search methods:
•
Scroll up or down the contacts list.
•
Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
•
Tap at the top of the contacts list and enter search criteria.
Tap the contact. Then take one of the following actions:
•
: Add to favourite contacts.
•
/ : Make a voice or video call.
•
: Compose a message.
•
: Compose an email.
Apps and features
47
Sharing contacts
You can share contacts with others by using various sharing options.
1
Launch the
Contacts
app and tap
→
Share
.
2
Select contacts and tap
Share
.
3
Select a sharing method.
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1
Launch the
Contacts
app and tap
→
Groups
→
Create group
.
2
Enter a group name.
To set a group ringtone, tap
Group ringtone
and select a ringtone.
3
Tap
Add member
, select contacts to add to the group, and then tap
Done
.
4
Tap
Save
.
Merging duplicate contacts
When you import contacts from other storages, or sync contacts with other accounts, your
contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline
your contacts list.
1
Launch the
Contacts
app and tap
→
Manage contacts
→
Merge contacts
.
2
Tick contacts and tap
Merge
.
Deleting contacts
1
Launch the
Contacts
app and tap
→
Delete
.
2
Select contacts and tap
Delete
.
To delete contacts one by one, open the contacts list and tap a contact. Then tap
→
Delete
.
Apps and features
48
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1
Launch the
Messages
app and tap .
2
Add recipients and enter a message.
To record and send a voice message, tap and hold
, say your message, and then release
your finger. The recording icon appears only while the message input field is empty.
Enter recipients.
Enter a message.
Enter stickers.
Attach files.
Recipient
Send the message.
3
Tap to send the message.
Apps and features
49
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1
Launch the
Messages
app and tap
Conversations
.
2
On the messages list, select a contact or a phone number.
•
To reply to the message, tap the message input field, enter a message, and then tap
.
•
To adjust the font size, spread two fingers apart or pinch on the screen.
Blocking unwanted messages
Block messages from specific numbers added to your block list.
1
Launch the
Messages
app and tap
→
Settings
→
Block numbers and messages
→
Block numbers
.
2
Tap
Conversations
and select a contact or a phone number. Or, tap
Contacts
, select
contacts, and then tap
Done
.
To manually enter a number, enter a phone number under
Enter phone number
and tap
.
Setting the message notification
You can change notification sound, display options, and more.
1
Launch the
Messages
app, tap
→
Settings
→
Notifications
, and then tap the switch to
activate it.
2
Change the notification settings.
Apps and features
50
Setting a message reminder
You can set an alert at an interval to let you know that you have unchecked notifications. If
this feature is not activated, launch the
Settings
app, tap
Accessibility
→
Advanced settings
→
Notification reminders
, and then tap the switch to activate it.
Deleting messages
1
Launch the
Messages
app and tap
Conversations
.
2
On the messages list, select a contact or a phone number.
3
Tap and hold a message, then tap
Delete
.
To delete multiple messages, tick messages you want to delete.
4
Tap
Delete
.
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1
Launch the
Internet
app.
2
Tap the address field.
3
Enter the web address or a keyword, and then tap
Go
.
Apps and features
51
To view the toolbars, drag your finger downwards slightly on the screen.
To switch between tabs quickly, swipe to the left or right on the address field.
Bookmark the current webpage.
Open the homepage.
Move between pages.
Access additional options.
Refresh the current webpage.
Open the browser's tab
manager.
View your bookmarks.
Using secret mode
In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can
lock secret mode using a password and your biometric data.
Activating secret mode
In the toolbar at the bottom of the screen, tap
→
Turn on Secret mode
. If you are using
this feature for the first time, set whether to use a password for secret mode.
In secret mode, the device will change the colour of the toolbars.
In secret mode, you cannot use some features, such as screen capture.
Apps and features
52
Changing security settings
You can change your password or the lock method.
Tap
→
Settings
→
Privacy and security
→
Secret mode settings
→
Change password
.
To use your registered biometric data as a lock method along with the password, tap an
option switch under
Biometrics
to activate it.
Deactivating secret mode
In the toolbar at the bottom of the screen, tap
→
Turn off Secret mode
.
Email
Setting up email accounts
Set up an email account when opening
Email
for the first time.
1
Launch the
Email
app.
2
On the list, select an email service or tap
Other
.
3
Follow the on-screen instructions to complete the setup.
To set up another email account, tap
→
→
Add account
.
If you have more than one email account, you can set one as the default account. Tap
→
→
→
Set default account
.
Sending emails
1
Tap to compose an email.
2
Add recipients and enter a subject line and text.
3
Tap to send the mail.
Apps and features
53
Reading emails
When
Email
is open, the device will automatically retrieve new emails. To manually retrieve
emails, swipe downwards on the top of the emails list.
Tap an email on the screen to read it.
If email syncing is disabled, new emails cannot be retrieved. To enable email syncing,
tap
→
→
your account name, and then tap the
Sync emails
switch to activate
it.
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
•
Do not take photos or record videos of other people without their permission.
•
Do not take photos or record videos where legally prohibited.
•
Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch
Camera
:
•
Launch the
Camera
app.
•
Press the Power key twice quickly.
•
On the locked screen, drag outside the circle.
•
Some methods may not be available depending on the region or service provider.
•
Some camera features are not available when you launch the
Camera
app from the
locked screen or when the screen is turned off while the screen lock method is set.
•
If photos you take appear blurry, clean the camera lens and try again.
Apps and features
54
Taking photos
1
Tap the image on the preview screen where the camera should focus.
•
Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Zooming
features are available only when using the rear camera.
•
To adjust the brightness of photos, tap the screen. When the adjustment bar appears,
drag the adjustment bar towards
or .
2
Tap to take a photo.
Camera settings
Take a photo.
Preview thumbnail
Shooting modes
Current mode
Switch between the front and
rear cameras.
Options for current shooting
mode
•
The preview screen may vary depending on the shooting mode and which camera
is being used.
•
The camera automatically shuts off when unused.
•
Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
•
Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.
Apps and features
55
Using shooting modes
To change the shooting mode, drag the shooting modes list to the left or right, or swipe to
the left or right on the preview screen.
Select a shooting mode you want.
Photo mode
The camera adjusts the shooting options automatically depending on the surroundings to
capture photos easily.
On the shooting modes list, tap
PHOTO
and tap to take a photo.
Taking selfies
You can take self-portraits with the front camera.
1
On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
2
Face the front camera lens.
3
Tap to take a photo.
Applying filter and beauty effects
You can select a filter effect and modify facial features, such as your skin tone or face shape,
before taking a photo.
1
On the preview screen, tap .
2
Select a filter effect or beauty effects and take a photo.
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
Apps and features
56
Video mode
The camera adjusts the shooting options automatically depending on the surroundings to
record videos easily.
1
On the shooting modes list, tap
VIDEO
.
2
Tap to record a video.
•
To capture an image from the video while recording, tap .
•
To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap
AF
to cancel the manually set focus.
3
Tap
to stop recording the video.
Live focus mode
The camera allows you to take photos where the background is blurred and the subject
stands out clearly.
•
Use this feature in a place that has sufficient light.
•
The background blur may not be applied properly in the following conditions:
–
The device or the subject is moving.
–
The subject is thin or transparent.
–
The subject has a similar colour to the background.
–
The subject or background is plain.
Apps and features
57
Taking portraits that stand out using the Live focus feature
1
On the shooting modes list, tap
LIVE FOCUS
.
2
Drag the background blur adjustment bar to the left or right to adjust the blur level.
3
When
Ready
appears on the preview screen, tap to take a photo.
Background blur adjustment bar
Night mode
Take a photo in low-light conditions, without using the flash. When you use a tripod, you can
get brighter and steadier results.
1
On the shooting modes list, tap
MORE
→
NIGHT
.
2
Tap and hold your device steady until shooting is complete.
Apps and features
58
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
•
Move the camera slowly in one direction.
•
Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
•
Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
1
On the shooting modes list, tap
MORE
→
PANORAMA
.
2
Tap and move the device slowly in one direction.
3
Tap to stop taking photos.
Pro mode
Capture photos while manually adjusting various shooting options, such as exposure value
and ISO value.
On the shooting modes list, tap
MORE
→
PRO
. Select options and customise the settings,
and then tap
to take a photo.
Available options
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
•
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
Apps and features
59
Separating the focus area and the exposure area
You can separate the focus area and the exposure area.
Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame
to the area where you want to separate the focus area and the exposure area.
Sports mode
Take clearer photos of fast-moving subjects, such as a person running or a pet in motion.
On the shooting modes list, tap
MORE
→
SPORTS
.
Wide selfie mode
Take a wide self-portrait and include as many people in the photo as possible to avoid leaving
people out.
1
On the shooting modes list, tap
MORE
→
WIDE SELFIE
.
2
Face the front camera lens.
3
Tap to take a photo.
Alternatively, show your palm to the front camera. After recognising your palm, a
countdown timer will appear. When the time is up, the device will take a photo.
Apps and features
60
4
Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.
•
Make sure to keep the white frame inside the viewfinder window.
•
The subjects should remain still while taking wide self-portraits.
•
The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.
Continuous shot mode
Take a series of photos of moving subjects.
On the shooting modes list, tap
MORE
→
CONTINUOUS SHOT
.
Tap and hold
to take several photos continuously.
Customising camera settings
Options for current shooting mode
On the preview screen, use the following options.
The available options may vary depending on the shooting mode.
•
: Activate or deactivate the flash.
Do not use the flash close to your eyes. Using a flash close to the eyes may cause
temporary loss of vision or damage to the eyes.
•
: Select the length of the delay before the camera automatically takes a photo.
•
: Select an aspect ratio for photos.
Apps and features
61
•
: Apply a filter effect or beauty effects.
•
: Select an aspect ratio for videos.
•
: Select a metering method. This determines how light values are calculated.
Centre-weighted
uses the light in the centre portion of the shot to calculate the
exposure of the shot.
Spot
uses the light in a concentrated centre area of the shot to
calculate the exposure of the shot.
Matrix
averages the entire scene.
Camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
Pictures
•
Rear picture size
: Select a resolution for photos you want to take with the rear camera.
Using a higher resolution will result in higher quality photos, but they will take up more
memory.
•
Front picture size
: Select a resolution for photos you want to take with the front camera.
Using a higher resolution will result in higher quality photos, but they will take up more
memory.
Videos
•
Rear video size
: Select a resolution for videos you want to take with the rear camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
•
Front video size
: Select a resolution for videos you want to take with the front camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
•
High efficiency video
: Record videos in the High Efficiency Video Codec (HEVC) format.
Your HEVC videos will be saved as compressed files to conserve the device’s memory.
You cannot play the HEVC videos on other devices or share them online.
Apps and features
62
Useful features
•
HDR (rich tone)
: Take photos with rich colours and reproduce details even in bright and
dark areas.
•
Pictures as previewed (Selfie)
: Set the device to save photos as they appear on the
preview screen when taken with the front camera without flipping them.
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the photo.
•
GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your photos when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
•
Shooting methods
: Select additional shooting methods for taking a photo or recording
a video.
•
Storage location
: Select the memory location for storage. This feature will appear when
you insert a memory card.
•
Quick launch
: Set the device to launch the camera by pressing the Power key twice
quickly.
This feature may not be available depending on the region or service provider.
•
Quick review
: Set the device to show photos after capturing them.
•
Reset settings
: Reset the camera settings.
•
Contact us
: Ask questions or view frequently asked questions.
•
About Camera
: View the Camera app version and legal information.
Apps and features
63
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
Viewing images
1
Launch the
Gallery
app and tap
Pictures
.
2
Select an image.
Access additional options.
Delete the image.
Share the image with others.
Modify the image.
Add the image to favourites.
You can create an animated GIF or collage from multiple images. On the list, tap
→
Create GIF
or
Create collage
, and then select images.
Searching for images
Launch the
Gallery
app and tap to view images sorted by category, such as types or
locations.
To search for images by entering keywords, tap the search field.
Apps and features
64
Viewing videos
1
Launch the
Gallery
app and tap
Pictures
.
2
Select a video to play.
3
Tap
Play video
to play the video.
Lock the
playback screen.
Skip to the
previous video.
Tap and hold to
rewind.
Switch to the
pop-up video
player.
Capture the
current screen.
Rewind or
fast-forward by
dragging the
bar.
Create an
animated GIF.
Access
additional
options.
Rotate the
screen.
Skip to the next
video. Tap and
hold to
fast-forward.
Pause and
resume
playback.
Change the
screen ratio.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Apps and features
65
Viewing albums
You can view your images and videos sorted by folders or albums.
Launch the
Gallery
app, tap
Albums
, and then select an album.
Hiding albums
You can hide albums.
You cannot hide albums created by default, such as the
Camera
and
Screenshots
albums.
1
Launch the
Gallery
app and tap
Albums
.
2
Tap
→
Hide or unhide albums
.
3
Tap an album switch to hide.
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Launch the
Gallery
app, tap
Stories
, and then select a story.
Creating stories
Create stories with various themes.
1
Launch the
Gallery
app and tap
Stories
.
2
Tap
→
Create story
.
3
Enter a title for the story and tap
Create
.
4
Tick images or videos to include in the story and tap
Done
.
To add images or videos to a story, select a story and tap
→
Add
.
To remove images or videos from a story, select a story, tap
→
Edit
, tick images or videos to
remove, and then tap
Remove from story
.
Apps and features
66
Deleting stories
1
Launch the
Gallery
app and tap
Stories
.
2
Tap and hold a story to delete, and tap
Delete
.
Syncing images and videos
When you sync your
Gallery
app with the cloud, photos and videos you take will also be
saved in the cloud. You can view images and videos saved in the cloud in your
Gallery
app
and from other devices.
Launch the
Gallery
app, tap
→
Settings
→
Cloud sync
, and then follow the on-screen
instructions to complete the sync. The
Gallery
app and the cloud will be synced.
When you connect your Samsung account and Microsoft account, you can set the
cloud storage as Microsoft OneDrive.
Deleting images or videos
1
Launch the
Gallery
app.
2
Select an image or a video to delete.
To delete multiple files, tap and hold a file to delete on the list and tick more files to
delete.
3
Tap
or
Delete
.
Using the recycle bin feature
You can keep the deleted images and videos in the recycle bin. The files will be deleted after a
certain period.
Launch the
Gallery
app, tap
→
Settings
, and then tap the
Recycle bin
switch to activate it.
To view files in the recycle bin, launch the
Gallery
app and tap
→
Recycle bin
.
Apps and features
67
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view
Pop-up view
Apps and features
68
Split screen view
1
Tap the Recents button to open the list of recently used apps.
2
Swipe to the left or right, tap an app’s icon, and then tap
Open in split screen view
.
The selected app will launch in the upper window.
3
On the lower window, swipe left or right to select another app to launch.
To launch apps not on the list of recently used apps, tap the Home button or Back button
and select an app.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximised.
Pop-up view
1
Tap the Recents button to open the list of recently used apps.
2
Swipe to the left or right, tap an app’s icon, and then tap
Open in pop-up view
.
The app screen will appear in the pop-up view.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features
69
Samsung Health
Introduction
Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your
progress, and keep track of your overall wellness and fitness. You can also compare your step
count records with other Samsung Health users, compete with your friends, and view health
tips.
Using Samsung Health
Launch the
Samsung Health
app. When running this app for the first time or restart it after
performing a data reset, follow the on-screen instructions to complete the setup.
Some features may not be available depending on the region.
To add items to the Samsung Health home screen, tap
Manage items
at the bottom of the
trackers list and tap
on the items to add.
View and manage trackers.
View health tips.Monitor your health and fitness.
Compare your step count
records with other Samsung
Health users or compete with
your friends.
Apps and features
70
Steps
The device counts the number of steps you take and measures the distance travelled.
On the Samsung Health home screen, tap the steps tracker.
•
You may experience a brief delay while the steps tracker monitors your steps and
then displays your step count. You may also experience a brief delay before the
pop-up window indicates that your goal has been reached.
•
If you use the steps tracker while travelling by car or train, vibration may affect your
step count.
•
You can check your current steps on the notification panel. To turn off notifications,
on the Samsung Health home screen, tap
→
→
Notifications
, and then
tap the
Steps
switch under
Categories
to deactivate it. Alternatively, open the
notification panel, tap and hold the notification, and then tap the switch to
deactivate it.
Samsung Members
Samsung Members
offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest Galaxy news and tips.
Samsung Members
can help you solve any problems you might encounter while using your device.
Apps and features
71
Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
1
Launch the
Samsung Notes
app and tap .
2
Select an input method from the toolbar at the top of the screen and compose a note.
Enter text using the keyboard.
Write or draw with pens.
Paint with brushes.
Insert files.
3
When you are finished composing the note, tap
Save
.
Deleting notes
1
Launch the
Samsung Notes
app.
2
Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
3
Tap
Delete
.
Apps and features
72
Calendar
Manage your schedule by entering upcoming events or reminders in your planner.
Creating events
1
Launch the
Calendar
app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap
.
2
Enter event details.
Select a calendar to save the
event to.
Enter the location.
Add a note.
Set an alarm.
Enter a title.
Select a sticker to display with
the event.
Set the duration.
Add more details.
Change the event's colour.
3
Tap
Save
to save the event.
Apps and features
73
Syncing events with your accounts
1
Launch the
Settings
app, tap
Accounts and backup
→
Accounts
, and then select the
account to sync with.
2
Tap
Sync account
and tap the
Calendar
switch to activate it.
For the Samsung account, tap
→
Sync settings
and tap the
Calendar
switch to activate
it.
To add accounts to sync with, launch the
Calendar
app and tap
→
→
Add new
account
. Then, select an account to sync with and sign in. When an account is added, a blue
circle is displayed next to the account name.
Reminder
Create reminders to schedule to-do items or to view content later. You will receive
notifications at the preset time or location for each reminder.
•
To receive more accurate notifications, connect to a Wi-Fi or mobile network.
•
To fully use this feature, you must sign in to your Samsung account.
•
To use location reminders, the GPS feature must be activated.
Starting Reminder
Launch the
Calendar
app and tap
→
Reminder
. The Reminder screen will appear and the
Reminder app icon (
) will be added to the Apps screen.
Apps and features
74
Creating reminders
Create reminders with various methods. Reminder will alert you if you create a reminder with
a specified time or location setting. You can also save various content, such as a single memo
or webpage address, and view it later.
For example, create a reminder to alert you to ‘Water the flowers when I get home’.
1
Launch the
Reminder
app.
2
Tap
Write a reminder
or and enter ‘Water the flowers’.
3
Tap
Place
→
Pick a place
and set the location to home.
4
Tap
When I arrive at
→
Done
.
5
Tap
Save
to save the reminder.
When you arrive at home, the ‘Water the flowers’ notification will appear.
Completing reminders
Mark reminders that you do not need to be reminded of as complete.
On the reminders list, select a reminder and tap
Complete
.
Restoring reminders
Restore reminders that have been completed.
1
On the reminders list, tap
→
Completed
→
Edit
.
2
Tick items to restore and tap
Restore
.
Reminders will be added to the reminders list and you will be reminded at the preset
times.
Deleting reminders
To delete a reminder, select a reminder and tap
Delete
. To delete multiple reminders, tap and
hold a reminder, tick reminders to delete, and then tap
Delete
.
Apps and features
75
Radio
Launch the
Radio
app.
Before you use this app, you must connect an earphone, which serves as the radio antenna.
•
This app may not be available depending on the region or service provider.
•
The FM radio scans and saves available stations automatically when running for the
first time.
Scan and save available stations
automatically.
Record audio from the FM radio.
Turn the FM radio on or off.
Add the current radio station to
the favourites list.
Search for an available radio
station.
Fine-tune the frequency.
View the list of favourite stations.
Enter radio station frequency
manually.
Access additional options.
View the list of available stations.
Playing through the speaker
You can listen to the radio through the speaker instead of the connected earphone.
Tap
→
Play through speaker
.
Apps and features
76
Voice Recorder
Introduction
Use this app to record or play voice memos.
Making voice recordings
1
Launch the
Voice Recorder
app.
2
Tap to start recording. Speak into the microphone.
•
Tap to pause recording.
•
While making a voice recording, tap
BOOKMARK
to insert a bookmark.
3
Tap to finish recording.
4
Enter a file name and tap
Save
.
My Files
Access and manage various files stored in the device or in other locations, such as cloud
storage services.
Launch the
My Files
app.
View files that are stored in each storage.
To check for unnecessary data and free up the device’s storage, tap
Analyse storage
.
To search for files or folders, tap
.
Clock
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Apps and features
77
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
•
: View the calculation history. To clear the history, tap
Clear history
. To close the
calculation history panel, tap
.
•
: Use the unit conversion tool. You can convert various values, such as area, length, or
temperature, into other units.
•
: Display the scientific calculator.
Game Launcher
Introduction
Game Launcher gathers your games downloaded from
Play Store
and
Galaxy Store
into one
place for easy access. You can set the device to game mode to play games more easily.
Using Game Launcher
1
Launch the
Game Launcher
app.
If
Game Launcher
does not appear, launch the
Settings
app, tap
Advanced features
,
and then tap the
Game Launcher
switch to activate it.
2
Drag the Library panel upwards and tap a game.
Games downloaded from
Play Store
and
Galaxy Store
will be automatically shown
on the Game Launcher screen. If you cannot see your games, drag the Library panel
upwards and tap
→
Add apps
.
Apps and features
78
Removing a game from Game Launcher
Drag the Library panel upwards, tap and hold a game, and then tap
Remove from Game
Launcher
.
Changing the performance mode
You can change the game performance mode.
Launch the
Game Launcher
app, tap
→
Game performance
→
Game performance
, and
then select the mode you want.
•
Focus on performance
: This focuses on giving you the best possible performance while
playing games.
•
Balanced
: This balances the performance and the battery usage time.
•
Focus on power saving
: This saves battery power while playing games.
Battery power efficiency may vary by game.
Game Booster
Introduction
Game Booster lets you play games in a better environment and provides you with useful
options via the Game Booster panel.
Apps and features
79
Using Game Booster
To open the Game Booster panel while playing games, tap on the navigation bar. If the
navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have
set the navigation bar to use
Full screen gestures
, open the notification panel and tap
Tap to
open Game Booster.
•
You can set to open the Game Booster panel from the navigation bar while the
navigation bar is set to
Full screen gestures
. On the Game Booster panel, tap
Block
during game
and tap the
Full screen gestures
switch to activate it.
•
Available options may vary depending on the game.
•
: Configure settings for Game Booster.
•
Monitoring temperature
/
Monitoring memory
: Set the device to automatically adjust
settings to prevent device overheating and to stop apps running in the background to
better manage memory.
•
Block during game
: Lock some features during games.
•
Navigation button lock
: Hide the buttons on the navigation bar. To display the buttons,
tap
on the navigation bar.
•
Screen touch lock
: Lock the touchscreen while the game is being played. To unlock the
touchscreen, drag the lock icon in any direction.
•
Screenshot
: Capture screenshots.
•
Record
: Record your game sessions. To stop recording, tap on the navigation bar.
Launching apps in pop-up windows while playing games
You can launch apps in pop-up windows while playing a game.
Tap
and select an app from the apps list.
To edit the apps list, tap
.
Apps and features
80
Bixby Home
On the Bixby Home screen, you can view recommended services and information that Bixby
provides by analysing your usage patterns and your routine.
•
To view more content, connect to a Wi-Fi or mobile network.
•
To fully use this feature, you must sign in to your Samsung account.
Opening Bixby Home
1
On the Home screen, swipe to the right.
The Bixby Home screen will appear.
When launching this feature for the first time or after performing a data reset, follow the
on-screen instructions to complete the setup.
2
Swipe upwards or downwards to view recommended content.
Upcoming reminder
Access additional options.
Recommended content
3
To close Bixby Home, swipe to the left on the screen or tap the Back button.
Apps and features
81
Samsung Kids
Introduction
You can restrict children’s access to certain apps, set their usage times, and configure settings
to provide a fun and safe environment for children when they use the device.
Using Samsung Kids
Open the notification panel, swipe downwards on the notification panel, and then tap
(
Samsung Kids
) to activate it.
When starting Samsung Kids for the first time or after performing a data reset, follow the
on-screen instructions to complete the setup.
On the Samsung Kids screen, select the app you want to use.
Your preset screen lock method or your created PIN will be used when activating the
Parental control
feature or closing Samsung Kids.
Using parental control features
You can configure the settings for Samsung Kids and view the usage history.
On the Samsung Kids screen, tap
→
Parental control
and enter your unlock code.
Closing Samsung Kids
To close Samsung Kids, tap the Back button or tap
→
Close Samsung Kids
, and then enter
your unlock code.
Apps and features
82
SmartThings
Introduction
Control and manage smart appliances and Internet of Things (IoT) products with your
smartphone.
•
To use SmartThings, your smartphone and other devices must be connected
to a Wi-Fi or mobile network. To fully use SmartThings, you must sign in to your
Samsung account.
•
The devices you can connect may vary depending on the region or service
provider. Available features may differ depending on the connected device.
•
Connected devices’ own errors or defects are not covered by the Samsung
warranty. When errors or defects occur on the connected devices, contact the
device’s manufacturer.
Connecting to nearby devices
Connect to nearby devices, such as Bluetooth headsets, easily and quickly.
Connection methods may vary depending on the type of connected devices or the
shared content.
1
Launch the
SmartThings
app.
2
Tap
Add device
or tap
→
Device
.
3
Tap
Scan nearby
.
4
Select a device from the list and connect to it by following the on-screen instructions.
Apps and features
83
Using home appliances, TVs, and IoT products
View the status of your smart appliances, TVs, and IoT products from your smartphone’s
screen. You can group devices by location and add rules to control the devices easily and
conveniently.
Connecting devices
1
Launch the
SmartThings
app.
2
Tap
Add device
or tap
→
Device
.
3
Select a device type.
Or, tap
Scan nearby
or to search for devices.
4
Follow the on-screen instructions to connect devices.
Viewing and controlling connected devices
You can view and control the devices. For example, you can check the ingredients in your
refrigerator or adjust the TV volume.
1
Launch the
SmartThings
app.
The list of connected devices will appear.
2
View the status of devices on the list.
To control the devices, select a device. When the device controller supplied with the
selected device is downloaded, you can control the device.
Apps and features
84
Adding devices and scenes by locations
Add devices by locations, view the list of devices in a same location, and control them. You
can also add a scene to a location to control multiple devices at the same time.
Adding locations
1
Launch the
SmartThings
app and tap
→
→
Add location
.
2
Enter the location name.
•
To set a location, tap
Geolocation
to select a location on the map and tap
Done
.
•
To add rooms to the location, tap
Rooms
, tick rooms you want to add, and then tap
Done
.
3
Tap
Done
.
Your location will be added.
To add devices to the location, tap
Add device
or
→
Device
and follow the on-screen
instructions to register devices.
Adding scenes
Add a scene and register devices to it to control multiple devices at the same time.
1
Launch the
SmartThings
app.
2
Tap
→
and select a location.
3
Tap
→
Scenes
→
Add scene
.
4
Enter the scene name.
5
Tap under
Actions
to add actions to perform.
6
Tap
Save
.
Apps and features
85
Adding automations
You can also set an automation to operate devices automatically depending on the preset
time, the status of devices, and more.
For example, add an automation to turn on the audio automatically every day at 7:00 AM.
1
Launch the
SmartThings
app.
2
Tap
→
and select a location.
3
Tap
→
Automations
→
Add automation
.
4
Tap under
If
, set the activation conditions for the automation, and then tap
Next
.
5
Tap under
Then
, set actions to perform, and then tap
Done
.
6
Enter the automation name and tap
OK
.
Receiving notifications
You can receive notifications from connected devices on your smartphone. For example,
when the laundry is finished, you can receive a notification on your smartphone.
To set devices to receive notifications, launch the
SmartThings
app, tap
→
→
Notifications
, and then tap the switches next to the devices you want.
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
1
Launch the
Gallery
app and select an image.
2
Tap and select a sharing method, such as message and email.
Apps and features
86
Using additional features
•
Send to device
: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with
SmartThings supported devices.
•
Smart View
: View your device’s displayed content on a large screen by connecting your
device to a screen mirroring-enabled TV or monitor.
•
Link Sharing
: Share large files. Upload files to the Samsung storage server and share
them with others via a Web link. To use this feature, your phone number must be verified.
•
Shared album
: Create a shared album to share photos or videos with others, and
download your files whenever you want. To use this feature, you must sign in to your
Samsung account.
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Apps and features
87
Play Movies & TV
Purchase or rent videos, such as movies and TV programmes, from
Play Store
.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo
Make a simple video call.
88
Settings
Introduction
Customise device settings. You can make your device more personalised by configuring
various setting options.
Launch the
Settings
app.
To search for settings by entering keywords, tap
.
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap
Connections
.
•
Wi-Fi
: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
•
Bluetooth
: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
•
Phone visibility
: Allow other devices to find your device to share content with you. When
this feature is activated, your device will be visible to other devices when they search for
available devices.
•
Flight mode
: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in flight
mode.
Settings
89
•
Mobile networks
: Configure your mobile network settings.
•
Data usage
: Keep track of your data usage amount and customise the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver for more information.
•
SIM card manager
(dual SIM models): Activate your SIM or USIM cards and customise the
SIM card settings. Refer to SIM card manager (dual SIM models) for more information.
•
Mobile Hotspot and Tethering
: Use the device as a mobile hotspot to share the
device’s mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering for more information.
•
More connection settings
: Customise settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Connecting to a Wi-Fi network
1
On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it.
2
Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
Connect
.
•
Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device from connecting to the network automatically, tap
next to the network
and tap the
Auto reconnect
switch to deactivate it.
•
If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
Settings
90
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1
On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it.
2
Tap
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3
Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
1
Launch the
Gallery
app and select an image.
2
Tap
→
Wi-Fi Direct
and select a device to transfer the image to.
3
Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
1
On the Settings screen, tap
Connections
→
Wi-Fi
.
2
Tap
Wi-Fi Direct
.
The device displays the connected devices in the list.
3
Tap the device name to disconnect the devices.
Settings
91
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes). Samsung is
not responsible for the repercussion of illegal use of the Bluetooth feature.
Pairing with other Bluetooth devices
1
On the Settings screen, tap
Connections
→
Bluetooth
and tap the switch to activate it.
The detected devices will be listed.
2
Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3
Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Settings
92
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1
Launch the
Gallery
app and select an image.
2
Tap
→
Bluetooth
and select a device to transfer the image to.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3
Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
1
On the Settings screen, tap
Connections
→
Bluetooth
.
The device displays the paired devices in the list.
2
Tap next to the device name to unpair.
3
Tap
Unpair
.
Data saver
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap
Connections
→
Data usage
→
Data saver
and tap the switch to
activate it.
When the data saver feature is activated, the
icon will appear on the status bar.
Data saver feature activated
To select apps to use data without restriction, tap
Allow app while Data saver on
and
select apps.
Settings
93
Mobile data only apps
Select apps to always use the mobile data even when your device is connected to a Wi-Fi
network.
For example, you can set the device to use only mobile data for apps that you want to keep
secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi
feature, the apps will launch using the mobile data.
On the Settings screen, tap
Connections
→
Data usage
→
Mobile data only apps
, tap the
switch to activate it, and then tap the switches next to the apps you want.
You may incur additional charges when using this feature.
SIM card manager (dual SIM models)
Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM
or USIM cards (dual SIM models) for more information.
On the Settings screen, tap
Connections
→
SIM card manager
.
•
Calls
: Select a SIM or USIM card for voice calls.
•
Text messages
: Select a SIM or USIM card for messaging.
•
Mobile data
: Select a SIM or USIM card for data services.
•
Confirm SIM card for calls
: Set the device to ask which SIM or USIM card to use for the
next call when you make a call without using your preferred SIM or USIM card for calls.
•
Dual SIM always on
: Set the device to allow incoming calls from the other SIM or USIM
card during a call.
When this feature is enabled, you may incur additional charges for call forwarding
depending on the region or service provider.
Settings
94
Mobile Hotspot and Tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
.
You may incur additional charges when using this feature.
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1
On the Settings screen, tap
Connections
→
Mobile Hotspot and Tethering
→
Mobile
Hotspot
.
2
Tap the switch to activate it.
The
icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap
→
Configure Mobile Hotspot
and select
the level of security. Then, enter a password and tap
Save
.
3
On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
To connect without entering the password, tap
and scan the QR code with the other
device.
If the mobile hotspot is not found, on your device, tap
→
Configure Mobile
Hotspot
and deselect
Hide my device
.
4
On the connected device, use the device’s mobile data connection to access the Internet.
Settings
95
More connection settings
Customise settings to control other connection features.
On the Settings screen, tap
Connections
→
More connection settings
.
•
Nearby device scanning
: Set the device to scan for nearby devices to connect to.
•
Printing
: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
•
VPN
: Set up virtual private networks (VPNs) on your device to connect to a school or
company’s private network.
•
Private DNS
: Set the device to use the security enhanced private DNS.
•
Ethernet
: When you connect an Ethernet adaptor, you can use a wired network and
configure network settings.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1
On the Settings screen, tap
Connections
→
More connection settings
→
Printing
→
Download plugin
.
2
Search for a printer plug-in in
Play Store
.
3
Select a printer plug-in and install it.
Settings
96
4
Select the installed printer plug-in.
The device will automatically search for printers that are connected to the same Wi-Fi
network as your device.
5
Select a printer to add.
To add printers manually, tap
→
Add printer
.
Printing content
While viewing content, such as images or documents, access the options list, tap
Print
→
→
All printers...
, and then select a printer.
Printing methods may vary depending on the content type.
Sounds and vibration
Options
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
.
•
Sound mode
: Set the device to use sound mode, vibration mode, or silent mode.
•
Vibrate while ringing
: Set the device to vibrate and play a ringtone for incoming calls.
•
Temporary mute
: Set the device to use silent mode for a certain period.
•
Ringtone
: Change the call ringtone.
•
Notification sound
: Change the notification sound.
•
Volume
: Adjust the device’s volume level.
•
Vibration pattern
: Select a vibration pattern.
•
System sound
: Set the device to sound for actions, such as controlling the touchscreen.
•
Sound quality and effects
: Set the device’s sound quality and effects. Refer to Dolby
Atmos (surround sound) for more information.
•
Separate app sound
: Set the device to play media sound from a specific app separately
on the other audio device. Refer to Separate app sound for more information.
Settings
97
Dolby Atmos (surround sound)
Select a surround sound mode optimised for various types of audio, such as movies, music,
and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around
you.
On the Settings screen, tap
Sounds and vibration
→
Sound quality and effects
→
Dolby
Atmos
, tap the switch to activate it, and then select a mode.
Before you use this feature, you must connect an earphone.
Separate app sound
Set the device to play media sound from a specific app on the connected Bluetooth speaker
or headset separate from the sound of other apps.
For example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
1
On the Settings screen, tap
Sounds and vibration
→
Separate app sound
and tap the
switch to activate it.
2
Select an app to play media sounds separately and tap the Back button.
3
Select a device for playing the selected app’s media sound.
Settings
98
Notifications
Change the notification settings.
On the Settings screen, tap
Notifications
.
•
Suggest actions and replies
: Set the device to suggest actions and replies for
notifications.
•
Show snooze option
: Set whether to show the snooze option.
•
App icon badges
: Change the settings for app icon badges.
•
Status bar
: Set how to display notification icons and whether to show the remaining
battery percentage on the status bar.
•
Do not disturb
: Set the device to mute all sounds except for allowed exceptions.
•
Recently sent
: View the apps that received recent notifications and change the
notification settings. To customise notification settings for more apps, tap
See all
→
→
All
and select an app from the apps list.
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap
Display
.
•
Brightness
: Adjust the brightness of the display.
•
Outdoor mode
: Activate outdoor mode to make the display easier to see in bright
conditions.
•
Blue light filter
: Activate the blue light filter and change the filter settings. Refer to Blue
light filter for more information.
•
Dark mode
: Reduce eye strain by applying the dark theme when using the device at
night or in a dark place. Refer to Dark mode for more information.
•
Screen mode
: Change the screen mode to adjust the display’s colour and contrast. Refer
to Changing the screen mode or adjusting the display colour for more information.
Settings
99
•
Font size and style
: Change the font size and style.
•
Screen zoom
: Change the screen zoom setting.
•
Full screen apps
: Select apps to use with the full screen aspect ratio. You can also set the
device to hide the front camera from the screen.
•
Screen timeout
: Set the length of time the device waits before turning off the display’s
backlight.
•
Home screen
: Configure settings for the Home screen, such as the screen grid or layout.
•
Easy mode
: Switch to easy mode to display larger icons and apply a simpler layout to the
Home screen.
•
Navigation bar
: Change the navigation bar settings. Refer to Navigation bar (soft
buttons) for more information.
•
Show charging information
: Set the device to display the remaining battery percentage
and the estimated time until it is fully charged when the screen is off.
•
Screensaver
: Set the device to launch a screensaver when the device is charging.
Dark mode
Reduce eye strain by applying the dark theme when using the device at night or in a dark
place.
•
The dark theme may not be applied in some apps.
•
You can quickly activate or deactivate dark mode on the notification panel. Open
the notification panel, swipe downwards, and then tap
(
Dark mode
).
1
On the Settings screen, tap
Display
→
Dark mode
and tap the
Turn on now
switch to
activate it.
2
To set the schedule to apply dark mode to the screen, tap the
Turn on as scheduled
switch to activate it and select an option.
•
Sunset to sunrise
: Set the device to turn on dark mode at night and turn it off in the
morning based on your current location.
•
Custom schedule
: Set a specific time to turn on and off dark mode.
Settings
100
Blue light filter
Reduce eye strain by limiting the amount of blue light emitted by the screen.
1
On the Settings screen, tap
Display
→
Blue light filter
and tap the
Turn on now
switch
to activate it.
2
Drag the adjustment bar to adjust the filter’s opacity.
3
To set the schedule to apply the blue light filter to the screen, tap the
Turn on as
scheduled
switch to activate it and select an option.
•
Sunset to sunrise
: Set the device to apply the blue light filter at night and turn it off in
the morning based on your current location.
•
Custom schedule
: Set a specific time to apply the blue light filter.
Changing the screen mode or adjusting the display colour
Change the screen mode or adjust the display colour to your preference.
Changing the screen mode
On the Settings screen, tap
Display
→
Screen mode
and select a mode you want.
•
Adaptive display
: This optimises the colour range, saturation, and sharpness of your
display. You can also adjust the display colour balance by colour value.
•
AMOLED cinema
: This is suitable for watching videos.
•
AMOLED photo
: This is suitable for viewing images.
•
Basic
: This is set as default and is suitable for general use.
•
You can adjust the display colour only in
Adaptive display
mode.
•
Adaptive display
mode may not be compatible with third-party apps.
•
You cannot change the screen mode while applying the blue light filter.
Settings
101
Optimising the full screen colour balance
Optimise the display colour by adjusting the colour tones to your preference.
On the Settings screen, tap
Display
→
Screen mode
→
Adaptive display
and adjust the
colour adjustment bar under
White balance
.
When you drag the colour adjustment bar towards
Cool
, the blue colour tone will increase.
When you drag the bar towards
Warm
, the red colour tone will increase.
Adjusting the screen tone by colour value
Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually.
1
On the Settings screen, tap
Display
→
Screen mode
→
Adaptive display
.
2
Tap
Advanced settings
.
3
Adjust the
R
(Red),
G
(Green), or
B
(Blue) colour bar to your preference.
The screen tone will be adjusted.
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap
Wallpaper
.
Themes
Apply various themes to the device to change the visual elements of the Home screen, locked
screen, and icons.
On the Settings screen, tap
Themes
.
Settings
102
Lock screen
Options
Change the settings for the locked screen.
On the Settings screen, tap
Lock screen
.
The available options may vary depending on the screen lock method selected.
•
Screen lock type
: Change the screen lock method.
•
Smart Lock
: Set the device to unlock itself when trusted locations or devices are
detected. Refer to Smart Lock for more information.
•
Secure lock settings
: Change screen lock settings for the selected lock method.
•
Wallpaper services
: Set the device to use wallpaper services such as Dynamic Lock
screen.
•
Clock style
: Change the type and colour of the clock on the locked screen.
•
Roaming clock
: Change the clock to show both the local and home time zones on the
locked screen when roaming.
•
FaceWidgets
: Change the settings of the items displayed on the locked screen.
•
Contact information
: Set the device to show contact information, such as your email
address, on the locked screen.
•
Notifications
: Set how to show notifications on the locked screen.
•
Shortcuts
: Select apps to display shortcuts to them on the locked screen.
•
About Lock screen
: View the Lock screen version and legal information.
Settings
103
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices
are detected.
For example, if you have set your home as a trusted location, when you get home your device
will detect the location and automatically unlock itself.
•
This feature will be available to use after you set a screen lock method.
•
If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
1
On the Settings screen, tap
Lock screen
→
Smart Lock
.
2
Unlock the screen using the preset screen lock method.
3
Select an option and follow the on-screen instructions to complete the setup.
Biometrics and security
Options
Change the settings for securing the device.
On the Settings screen, tap
Biometrics and security
.
•
Face recognition
: Set the device to unlock the screen by recognising your face. Refer to
Face recognition for more information.
•
Fingerprints
: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
•
Biometrics preferences
: Change the settings for biometric data.
•
Google Play Protect
: Set the device to check for harmful apps and behaviour and warn
about potential harm and remove them.
•
Find My Mobile
: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
•
Security update
: View the version of your device’s software and check for updates.
Settings
104
•
Google Play system update
: View the Google Play system version and check for updates.
•
Samsung Pass
: Verify your identity easily and securely via your biometric data. Refer to
Samsung Pass for more information.
•
Install unknown apps
: Set the device to allow the installation of apps from unknown
sources.
•
Secure Folder
: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
•
Secure startup
: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
messages and notifications.
•
Encrypt or decrypt SD card
: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the
device will not be able to read your encrypted files. Disable this setting before
resetting the device.
•
Other security settings
: Configure additional security settings.
Face recognition
You can set the device to unlock the screen by recognising your face.
•
If you use your face as a screen lock method, your face cannot be used to unlock
the screen for the first time after turning on the device. To use the device, you must
unlock the screen using the pattern, PIN, or password you set when registering the
face. Be careful not to forget your pattern, PIN, or password.
•
If you change the screen lock method to
Swipe
or
None
, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in
mind.
•
Your device could be unlocked by someone or something that looks like your image.
•
Face recognition is less secure than Pattern, PIN, or Password.
Settings
105
For better face recognition
Consider the following when using face recognition:
•
Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or
heavy makeup
•
Ensure that you are in a well-lit area and that the camera lens is clean when registering
•
Ensure your image is not blurry for better match results
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1
On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2
Read the on-screen instructions and tap
Continue
.
3
Set a screen lock method.
4
Select whether you are wearing glasses or not and tap
Continue
.
5
Hold the device with the screen facing towards you and look at the screen.
6
Position your face inside the frame on the screen.
The camera will scan your face.
•
If unlocking the screen with your face is not working properly, tap
Remove face
data
to remove your registered face and register your face again.
•
To enhance the face recognition, tap
Add alternative look
and add an alternate
appearance.
Settings
106
Deleting the registered face data
You can delete face data that you have registered.
1
On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2
Unlock the screen using the preset screen lock method.
3
Tap
Remove face data
→
Remove
.
Once the registered face is deleted, all the related features will also be deactivated.
Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1
On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2
Unlock the screen using the preset screen lock method.
3
Tap the
Face unlock
switch to activate it.
•
If you want to set the device to unlock the screen without swiping on the
locked screen after recognising your face, tap the
Stay on Lock screen
switch to
deactivate it.
•
If you want to reduce the possibility of recognising faces in photos or videos,
tap the
Faster recognition
switch to deactivate it. This may decrease the face
recognition speed.
•
If you want to set your device to recognise your face only when your eyes are open,
tap the
Require open eyes
switch to activate it.
•
If you want to increase the recognition rate in a dark place, tap the
Brighten screen
switch to activate it.
4
On the locked screen, look at the screen.
When your face is recognised, you can unlock the screen without using any additional
screen lock method. If your face is not recognised, use the preset screen lock method.
Settings
107
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device. After registering, you can set the device to use your
fingerprint for the features below:
•
Screen lock
•
Secure Folder
•
This feature may not be available depending on the region or service provider.
•
Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognise them as identical.
•
If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen for the first time after turning on the device. To use
the device, you must unlock the screen using the pattern, PIN, or password you
set when registering the fingerprint. Be careful not to forget your pattern, PIN, or
password.
•
If your fingerprint is not recognised, unlock the device using the pattern, PIN,
or password you set when registering the fingerprint, and then re-register your
fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to
use the device if you do not reset it. Samsung is not responsible for any data loss or
inconvenience caused by forgotten unlock codes.
•
If you change the screen lock method to
Swipe
or
None
, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
Settings
108
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
•
The device may not recognise fingerprints that are affected by wrinkles or scars.
•
The device may not recognise fingerprints from small or thin fingers.
•
To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
•
The fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint
recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and
necklaces.
•
Covering the fingerprint recognition sensor with protective films, stickers, or other
accessories may decrease the fingerprint recognition rate. If the fingerprint recognition
sensor is initially covered with a protective film, remove it before using the fingerprint
recognition sensor.
•
Ensure that the fingerprint recognition sensor and your fingers are clean and dry.
•
If you bend your finger or use a fingertip, the device may not recognise your fingerprints.
Make sure to cover the entire fingerprint recognition sensor with your finger.
•
In dry environments, static electricity can build up in the device. Avoid using this feature
in dry environments or before using the feature, discharge static electricity by touching a
metal object.
Registering fingerprints
1
On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2
Read the on-screen instructions and tap
Continue
.
3
Set a screen lock method.
Settings
109
4
Place your finger on the fingerprint recognition sensor. After the device detects your
finger, lift it up and place it on the fingerprint recognition sensor again.
Repeat this action until the fingerprint is registered.
5
When you are finished registering your fingerprints, tap
Done
.
Checking registered fingerprints
You can check whether your fingerprint is registered by placing your finger on the fingerprint
recognition sensor.
1
On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2
Unlock the screen using the preset screen lock method.
3
Tap
Check added fingerprints
.
4
Place your finger on the fingerprint recognition sensor.
The recognition result will be displayed.
Settings
110
Deleting registered fingerprints
You can delete registered fingerprints.
1
On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2
Unlock the screen using the preset screen lock method.
3
Select a fingerprint to delete and tap
Remove
.
Unlocking the screen with your fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.
1
On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2
Unlock the screen using the preset screen lock method.
3
Tap the
Fingerprint unlock
switch to activate it.
4
On the locked screen, place your finger on the fingerprint recognition sensor and scan
your fingerprint.
Settings
111
Samsung Pass
Register your biometric data to Samsung Pass and easily verify your identity when using
services which require your login or personal information.
•
To use this feature, your device must be connected to a Wi-Fi or mobile network.
•
To use this feature, you must sign in to your Samsung account. Refer to Samsung
account for more information.
•
The website sign-in feature is only available for websites that you access via the
Internet
app. Some websites may not support this feature.
•
Registered biometric data is only saved to your device and are not synced with
other devices or servers.
Registering Samsung Pass
Before using Samsung Pass, register your biometric data to Samsung Pass.
On the Settings screen, tap
Biometrics and security
→
Samsung Pass
. Follow the on-screen
instructions to complete the setup.
Verifying the Samsung account password
You can use your registered biometric data to verify your identity instead of entering your
Samsung account password when, for example, you purchase content from
Galaxy Store
.
On the Samsung Pass main screen, tap
→
Settings
→
Account and syncing
, and then tap
the
Verify with Samsung Pass
switch to activate it.
Using Samsung Pass to sign in to websites
You can use Samsung Pass to easily sign in to websites that support ID and password autofill.
1
Open a website that you want to sign in to.
2
Enter your ID and password, and then tap the website’s sign in button.
3
When a pop-up window asking whether you want to save the sign-in information
appears, tick
Sign in with Samsung Pass
and tap
Remember
.
Settings
112
Using Samsung Pass to sign in to apps
You can use Samsung Pass to easily sign in to apps that support ID and password autofill.
1
Open an app that you want to sign in to.
2
Enter your ID and password, and then tap the app’s sign in button.
3
When a pop-up window asking whether you want to save the sign-in information
appears, tap
Save
.
Managing sign-in information
View the list of websites and apps you have set to use Samsung Pass and manage your sign-in
information.
1
On the Samsung Pass main screen, tap
Sign-in
and select a website or app from the list.
2
Tap
Edit
and modify your ID, password, and the website’s or app’s name.
To delete your sign-in information, tap
Delete
.
Using Samsung Pass with websites and apps
When using websites or apps that support Samsung Pass, you can easily sign in with
Samsung Pass.
To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main
screen, tap
→
Partners
. If there are no websites or apps that support Samsung Pass,
Partners
will not appear.
•
Available websites and apps may vary depending on the region or service provider.
•
Samsung is not responsible for any loss or inconvenience caused by signing in to
websites or apps via Samsung Pass.
Settings
113
Entering your personal information automatically
You can use Samsung Pass to easily enter your address or payment card information on apps
that support personal information autofill.
1
On the Samsung Pass main screen, tap
Autofill forms
and select
Add address
or
Add
card
.
2
Enter the information and tap
Save
.
You can now use the biometric data you registered to Samsung Pass when entering the
personal information automatically on supported apps.
Deleting your Samsung Pass data
You can delete your biometric data, sign-in information, and app data registered to Samsung
Pass.
•
Your agreement to the terms and conditions and your Samsung account will
remain active.
•
The Samsung Pass data on other devices signed in to your Samsung account will
not be deleted.
1
On the Samsung Pass main screen, tap
→
Settings
→
Delete data
.
2
Enter your Samsung account password and tap
OK
.
Your Samsung Pass data will be deleted.
Settings
114
Secure Folder
Secure Folder protects your private content and apps, such as photos and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customise the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
To use Secure Folder, you must sign in to your Samsung account.
Setting up Secure Folder
1
Launch the
Settings
app and tap
Biometrics and security
→
Secure Folder
.
2
Agree to the terms and conditions of Secure Folder.
3
Enter your Samsung account ID and password and tap
Sign in
.
4
Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
The Secure Folder screen will appear and the Secure Folder app icon (
) will be added
to the Apps screen.
To change the name or icon colour of Secure Folder, tap
→
Customise
.
•
When you launch the
Secure Folder
app, you must unlock the app using your
preset lock method.
•
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the button at the bottom of the locked screen, and enter your
Samsung account password.
Settings
115
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
1
Launch the
Secure Folder
app and tap
→
Settings
→
Auto lock Secure Folder
.
2
Select a lock option.
To manually lock your Secure Folder, tap
→
Lock and exit
.
Moving content to Secure Folder
Move content, such as photos and videos, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1
Launch the
Secure Folder
app and tap
Add files
.
2
Tap
Images
, tick images to move, and then tap
Done
.
3
Tap
Move
.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap
Copy
.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1
Launch the
Secure Folder
app and tap
Gallery
.
2
Select an image and tap
→
Move out of Secure Folder
.
The selected items will be moved to
Gallery
in the default storage.
Settings
116
Adding apps
Add an app to use in Secure Folder.
1
Launch the
Secure Folder
app and tap
Add apps
.
2
Tick one or more apps installed on the device and tap
Add
.
To install apps from
Play Store
or
Galaxy Store
, tap
Download from Play Store
or
Download from Galaxy Store
.
Removing apps from Secure Folder
Tap and hold an app to delete, and tap
Uninstall
.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
1
Launch the
Secure Folder
app and tap
→
Settings
→
Accounts
→
Add account
.
2
Select an account service.
3
Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the
Secure Folder
app, tap
→
Settings
, and then tap the
Show icon on Apps
screen
switch to deactivate it.
Alternatively, open the notification panel, swipe downwards, and then tap
(
Secure
Folder
) to deactivate the feature.
Settings
117
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
1
Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2
Tap
Add account
and follow the on-screen instructions to complete signing in to your
Samsung account.
3
Tap
Back up Secure Folder data
.
4
Tick items you want to back up and tap
Back up
.
Data will be backed up to Samsung Cloud.
Restoring data
1
Launch the
Secure Folder
app and tap
→
Settings
→
Backup and restore
.
2
Tap
Restore
.
3
Tap to select a device to restore the data.
4
Tick items you want to restore and tap
Restore
.
Backed up data will be restored to your device.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the
Secure Folder
app and tap
→
Settings
→
More settings
→
Uninstall
.
To back up content before uninstalling Secure Folder, tick
Move media files out of Secure
Folder
and tap
Uninstall
. To access data backed up from Secure Folder, launch the
My Files
app and tap
Internal storage
→
Secure Folder
.
Notes saved in
Samsung Notes
will not be backed up.
Settings
118
Privacy
Change the settings for privacy.
On the Settings screen, tap
Privacy
.
•
Permission manager
: View the list of features and apps that have permission to use
them. You can also edit the permission settings.
•
Send diagnostic data
: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
•
Receive marketing information
: Set whether to receive Samsung marketing
information, such as special offers, membership benefits, and newsletters.
•
Advanced
: Configure advanced settings for privacy.
Location
Change settings for location information permissions.
On the Settings screen, tap
Location
.
•
App permissions
: View the list of apps that have permission to access the device’s
location and edit the permission settings.
•
Improve accuracy
: Set the device to use the Wi-Fi or Bluetooth feature to increase the
accuracy of your location information, even when the features are deactivated.
•
Recent location requests
: View which apps request your current location information.
•
Location services
: View the location services your device is using.
Settings
119
Accounts and backup
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to
accounts, such as your Samsung account or Google account, or transfer data to or from other
devices via Smart Switch.
On the Settings screen, tap
Accounts and backup
.
•
Accounts
: Add your Samsung and Google accounts, or other accounts, to sync with.
•
Backup and restore
: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data.
•
Samsung Cloud
: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
•
Smart Switch
: Launch Smart Switch and transfer data from your previous device. Refer to
Transferring data from your previous device (Smart Switch) for more information.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
Samsung Cloud
Sync the data saved in your device, such as images and videos, with Samsung Cloud and
view the data you have saved on Samsung Cloud. You can also back up your device’s data to
Samsung Cloud and restore it later.
To use Samsung Cloud, you must sign in to your Samsung account.
Settings
120
Syncing data
You can sync data saved in your device, such as images, videos, and events, with Samsung
Cloud and access it from other devices.
1
On the Settings screen, tap
Accounts and backup
→
Samsung Cloud
.
2
Tap
→
Settings
→
Sync and auto backup settings
→
Sync
.
3
Tap the switches next to the items you want to sync with.
You can check the saved data or change the settings by tapping
Gallery
,
Other
synced data
, or
Samsung Cloud Drive
.
Backing up data
You can back up your device’s data to Samsung Cloud.
1
On the Settings screen, tap
Accounts and backup
→
Samsung Cloud
→
Back up this
phone
.
2
Tick items you want to back up and tap
Back up
.
3
Tap
Done
.
•
Some data will not be backed up. To check which data will be backed up, on the
Settings screen, tap
Accounts and backup
→
Samsung Cloud
→
Back up this
phone
.
•
To view the backup data for other devices in your Samsung Cloud, on the Settings
screen, tap
Accounts and backup
→
Samsung Cloud
→
Restore data
→
, and
then select a device you want.
Settings
121
Restoring data
You can restore your backup data from Samsung Cloud to your device.
1
On the Settings screen, tap
Accounts and backup
→
Samsung Cloud
.
2
Tap
Restore data
→
and select a device you want.
3
Tick items you want to restore and tap
Restore
.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap
Advanced features
.
Excessive shaking or an impact to the device may cause an unintended input for
some features using sensors.
•
Accessories
: Change the accessory settings.
•
Call & text on other devices
: Use your device’s calling and messaging features on other
devices signed in to your Samsung account.
This feature may not be available depending on the region or service provider.
•
Smart pop-up view
: Select apps to view their notifications via pop-up windows. When
using this feature, you can quickly view the contents via pop-up windows by tapping the
icon on the screen.
•
Screenshots
: Change the settings for screenshots.
•
Direct share
: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
Settings
122
•
Reduce animations
: Set the device to reduce the screen effects of certain actions, such as
opening or closing apps.
•
Motions and gestures
: Activate the motion feature and configure settings. Refer to
Motions and gestures for more information.
•
One-handed mode
: Activate one-handed operation mode for your convenience when
using the device with one hand.
•
Game Launcher
: Activate the Game Launcher. Refer to Game Launcher for more
information.
•
Dual Messenger
: Install the second app and use two separate accounts for the same
messenger app. Refer to Dual Messenger for more information.
•
Send SOS messages
: Set the device to send help messages by pressing the Power key
three times.
Motions and gestures
Activate the motion feature and configure settings.
On the Settings screen, tap
Advanced features
→
Motions and gestures
.
•
Smart alert
: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
This feature may not work if the screen is turned on or the device is not on a flat
surface.
•
Easy mute
: Set the device to mute incoming calls or alarms by using palm motions or
facing the device’s screen downwards.
•
Finger sensor gestures
: Set the device to open or close the notification panel when you
swipe upwards or downwards on the fingerprint recognition sensor. This feature is not
available when the sensor is detecting your fingerprint.
•
Palm swipe to capture
: Set the device to capture a screenshot when you swipe your
hand to the left or right across the screen. You can view the captured images in
Gallery
.
•
Swipe to call or send messages
: Set the device to make a call or send a message when
you swipe to the right or left on a contact or a phone number in the
Phone
or
Contacts
app.
Settings
123
Dual Messenger
Install the second app and use two separate accounts for the same messenger app.
1
On the Settings screen, tap
Advanced features
→
Dual Messenger
.
Supported apps will appear.
2
Tap the switch of an app to install the second app.
The second app will be installed. The second app’s icon will be displayed with
. When
you receive notifications from the second app, the notifications will be displayed with
to distinguish them from the first app’s notifications.
Second app
•
The Dual Messenger feature may not be available depending on the app.
•
Some features of the app may be limited for the second app.
Uninstalling a second app
1
On the Settings screen, tap
Advanced features
→
Dual Messenger
.
2
Tap the switch of the app you want to uninstall and tap
Disable
or
Uninstall
.
All data related to the second app will be deleted.
If you uninstall the first app, the second app will also be deleted.
Settings
124
Digital Wellbeing and parental controls
Options
View the history of your device usage and use features to prevent your device from
interfering with your life. You can also set up parental controls for your children and manage
their digital use.
On the Settings screen, tap
Digital Wellbeing and parental controls
.
•
Digital Wellbeing
: View the daily usage history of your device. Refer to Digital Wellbeing
for more information.
•
Parental controls
: Manage your children’s digital use.
Digital Wellbeing
View the daily usage history of your device. You can also limit usage time or change the
notification settings for each app.
On the Settings screen, tap
Digital Wellbeing and parental controls
→
Digital Wellbeing
.
Setting timers for apps
You can limit the daily usage time for each app by setting a timer. When you reach the limit,
the app will be deactivated and you cannot use it.
1
On the Settings screen, tap
Digital Wellbeing and parental controls
→
App timers
.
2
Tap
No timer
next the app you want and set the time.
Using focus mode
You can activate focus mode to avoid distractions from your device and stay focused on what
you want. While focus mode is on, you can only use default apps and the apps you allowed
exceptions for.
On the Settings screen, tap
Digital Wellbeing and parental controls
. Then tap the mode you
want to activate under
Focus mode
and tap
Start
.
Settings
125
Activating wind down mode
You can activate wind down mode to reduce eye strain before sleeping and prevent your
sleep from being disturbed.
1
On the Settings screen, tap
Digital Wellbeing and parental controls
→
Wind Down
.
2
To set the schedule to activate wind down mode, tap
Set a schedule
, tap the switch to
activate it, and then set the days and time.
Device care
Introduction
The device care feature provides an overview of the status of your device’s battery, storage,
memory, and system security. You can also automatically optimise the device with a tap of
your finger.
Optimising your device
On the Settings screen, tap
Device care
→
Optimise now
.
The quick optimisation feature improves device performance through the following actions.
•
Closing apps running in the background.
•
Managing abnormal battery usage.
•
Scanning for crashed apps and malware.
Using the auto optimisation feature
You can set the device to perform auto optimisation when your device is not in use. Tap
→
Advanced
→
Auto optimisation
and tap the switch to activate it. If you want to set the time
to perform auto optimisation, tap
Time
.
Settings
126
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Device care
→
Battery
.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You may not receive notifications from some apps that use power saving mode.
Power mode
Select a power mode that suits your device usage purposes.
Tap
Power mode
and select an option.
•
Optimised
: Optimised for a balance between the device’s performance and battery
usage.
•
Medium power saving
: Activate power saving mode to extend the battery’s usage time.
•
Maximum power saving
: In maximum power saving mode, the device decreases battery
consumption by activating dark mode and limiting the apps and features available.
Network connections, except for the mobile network, will be deactivated.
Adaptive power saving
You can set the device to activate power saving mode automatically based on your usage
patterns and the remaining battery power.
Tap
Power mode
and tap the
Adaptive power saving
switch to activate it. Your device will
activate power saving mode based on the situation to extend the battery’s usage time.
Managing battery usage for each app
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Tap
Battery usage
, select apps from the
apps list, and then tap the
Put app to sleep
switch to activate the feature.
Settings
127
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Device care
→
Storage
.
•
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
•
You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete files or uninstall apps that you do not use any more, select a category. Then, tick
items to select and tap
Delete
or
Uninstall
.
Memory
On the Settings screen, tap
Device care
→
Memory
.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap
Clean now
.
Security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Device care
→
Security
→
Scan phone
.
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Apps
.
Settings
128
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap
General management
.
•
Language and input
: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
•
Date and time
: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged, the time and date is reset.
•
Contact us
: Ask questions or view frequently asked questions.
•
Reset
: Reset your device’s settings or perform a factory data reset. You can reset all your
settings, or only network settings, or accessibility settings. You can also set the device to
restart at a preset time for device optimisation.
Adding device languages
You can add languages to use on your device.
1
On the Settings screen, tap
General management
→
Language and input
→
Language
→
Add language
.
To view all the languages that can be added, tap
→
All languages
.
2
Select a language to add.
3
To set the selected language as the default language, tap
Set as default
. To keep the
current language setting, tap
Keep current
.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, select the language you want and
tap
Apply
. If an app does not support the default language, the next supported language in
the list will be used.
Settings
129
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
•
Screen reader
: Activate Voice Assistant, which provides voice feedback. To view help
information to learn how to use this feature, tap
Tutorial
.
•
Visibility enhancements
: Customise the settings to improve accessibility for visually
impaired users.
•
Hearing enhancements
: Customise the settings to improve accessibility for users with
hearing impairment.
•
Interaction and dexterity
: Customise the settings to improve accessibility for users who
have reduced dexterity.
•
Advanced settings
: Configure settings for Direct access and notification features.
•
Installed services
: View accessibility services installed on the device.
•
About Accessibility
: View the Accessibility information.
•
Contact us
: Ask questions or view frequently asked questions.
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Software update
.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
•
Download and install
: Check for and install updates manually.
•
Auto download over Wi-Fi
: Set the device to download updates automatically when
connected to a Wi-Fi network.
•
Last update
: View information about the last software update.
Settings
130
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
About phone
Access your device’s information.
On the Settings screen, tap
About phone
.
To change your device’s name, tap
Edit
.
•
Status
: View various device information, such as the SIM card status, Wi-Fi MAC address,
and serial number.
•
Legal information
: View legal information related to the device, such as safety
information and the open source licence.
•
Software information
: View the device’s software information, such as its operating
system version and firmware version.
•
Battery information
: View the device’s battery status and information.
131
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
•
Password: When the device lock feature is enabled, you must enter the password you set
for the device.
•
PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
•
PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
•
PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
•
When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
•
You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
Appendix
132
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
General management
→
Reset
→
Factory data reset
→
Reset
→
Delete all
. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialling.
•
Ensure that you have not set call barring for the incoming phone number.
Appendix
133
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Appendix
134
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•
The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
•
If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
•
Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Appendix
135
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
•
Ensure that the device you wish to connect with is ready to be scanned or connected to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
On your device, launch the
Settings
app, tap
Connections
, and then tap the
Bluetooth
switch to re-activate it.
•
On your device, launch the
Settings
app, tap
General management
→
Reset
→
Reset
network settings
→
Reset settings
→
Reset
to reset network settings. You may lose
registered information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
Appendix
136
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device care feature or manually delete
unused apps or files to free up storage space.
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or
features. To view the navigation bar, drag upwards from the bottom of the screen.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap
→
Quick panel layout
and tap the
Show brightness on
top
switch to activate it.
Removing the battery
•
To remove the battery, contact an authorised service centre. To obtain battery
removal instructions, please visit www.samsung.com/global/ecodesign_energy.
•
For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
•
Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsung’s negligence.
Copyright
Copyright
©
2020 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing in
any information storage and retrieval system.
Trademarks
•
SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co.,
Ltd.
•
Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc. worldwide.
•
Wi-Fi
®
, Wi-Fi Direct
™
, Wi-Fi CERTIFIED
™
, and the Wi-Fi logo are registered trademarks of
the Wi-Fi Alliance.
•
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
•
All other trademarks and copyrights are the property of their respective owners.
