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12
en-us Customer Service
Check the Installation
9 CAUTION
Before you plug in an electrical cord or turn on
power supply, make sure all controls are in the OFF
position.
Remove everything from the cooktop surface including
stickers. Clean cooktop surface with cooktop cleaning
cream.
Switch on the circuit breaker.
Verify that elements function properly.
Customer Service
Customer Service
If your appliance needs repairs, our Customer Service is
there for you. We work hard to help solve problems
quickly and without unnecessary service calls, getting
your appliance back up and running correctly in the least
amount of time possible.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can support
you in a qualified manner. You will find the data plate with
these numbers on the bottom of the appliance. To avoid
having to search when you need it, you can enter your
appliance data and the Customer Service telephone
number here.
Please read the use and care instructions provided with
your appliance. Failure to do so may result in an error in
using the appliance resulting in unnecessary service
calls, which may not be covered by the warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book a service visit and product advice
E-Nr. FD-Nr.
Customer Service O
USA 8774424436
toll-free
CANADA 8774424436
toll-free
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