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Troubleshooting en
21
18.4 Cleaning
Question Answer
How can I clean the hob? ¡ You can achieve the best results by using special glass-ceramic cleaning
products. Do not use harsh or abrasive cleaning products, dishwater detergent
(concentrated) or scouring pads.
You can find more information about this under
→"Cleaning and servicing", Page17.
There is water in the cab-
inet underneath the hob.
¡ Check whether the overflow container is full.
You can find further information about cleaning and caring for the hob under
→"Cleaning and servicing", Page17.
How often do I need to
clean the overflow con-
tainer?
¡ Clean the overflow container frequently.
You can find further information about how to clean the overflow container under
→"Cleaning and servicing", Page17.
How often do I need to
clean the grease filter?
¡ Regularly clean the grease filter.
To find out how to clean and replace the filter, refer to the section entitled
→"Cleaning and servicing", Page17.
19 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.
19.1 Information on the display panel
Fault Cause & Troubleshooting
No displays light up. The power supply has been disconnected.
▶
Use other electrical appliances to check whether there has been a power fail-
ure.
The appliance has not been connected as shown in the circuit diagram.
▶
Connect the appliance in accordance with the circuit diagram.
Electronics fault
▶
If you are unable to rectify the fault, inform the technical after-sales service.
The displays flash. The control panel is wet or an object is covering it.
▶
Dry the control panel or remove the object.
The "-" display flashes in the
cooking zone displays.
A fault has occurred in the electronics.
▶
To acknowledge the fault, briefly cover the control panel with your hand.
The odour filter is saturated or the saturation indicator lights up even though the
filter has been replaced.
▶
Change the filter and reset the filter saturation indicator. You can find addi-
tional information about this in the section entitled
→"Cleaning and servicing", Page17.
The electronics have overheated and have switched off the affected cooking
zone.
▶
Wait until the electronics have cooled down sufficiently. Then touch any sym-
bol on the hob.
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