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Thank you for choosing TRUSTECH product. If you have any question please
Warranty
TRUSTECH warrants this product against defects in materials and/or workmanship
under normal use for a period of ONE (1) YEAR from the date of purchase by the
original purchaser (“Warranty Period”). If a defect arises and a valid claim is received
within the Warranty Period, at its option, TRUSTECH will either 1)repair the defect at
no charge, using new or refurbished replacement parts, or 2) replace the product
with a new product that is at least functionally equivalent to the original product, or
provide a store credit in the amount of the purchase price of the original product. A
replacement product or part, including a user-installable part installed in accordance
with instructions provided by TRUSTECH, assumes the remaining warranty of the
original product. When a product or part is exchanged, any replacement item
becomes your property and the replaced item becomes TRUSTECH’s property. When
a store credit is given, the original product must be returned to TRUSTECH and
becomes TRUSTECH’s property. To obtain warranty service, e-mail TRUSTECH Limited
Warranty Service at support@trustechproducts.com. Please be prepared to describe
the product that needs service and the nature of the problem.
This warranty does not apply to: a) damage caused by failure to follow instructions
relating to product’s use or the installation of components; b) damage caused by
accident, abuse, misuse, fire, floods, earthquake or other external causes; c) damage
caused by service performed by anyone who is not a representative of TRUSTECH; d)
accessories used in conjunction with a covered product; e) a product or part that has
been modified to alter functionality or capability; f) items intended to be
periodically replaced by the purchaser during the normal life of the product
including, without limitation, batteries or light bulbs; g) any product sold “as is”
including, without limitation, floor demonstration models and refurbished items;
or h) a product that is used commercially or for a commercial purpose.