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41
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Creasing Washer overloaded. Do not overload the washer.
Incorrect cycle for
loadtype.
Use the
EASY IRON, DELICATES or
STEAM REFRESH cycle for creasable items.
Spin speed too fast. Select a slower spin speed.
Wet clothes left
in washer or
laundry basket.
Laundry left sitting wet is more likely to
crease. If not removing clothes from washer
immediately at end of cycle. Do not leave wet
washing sitting in a washing basket.
Wash temperature too
hot for load type.
Select a lower wash temperature.
Check items care label for correct care.
Check the hot and cold taps are connected
to the correct valves, refer to your
installation guide.
Items not
sorted correctly.
Sort load so that items of similar weight are
washed together.
Poor soil
removal
Incorrect wash
cycle selected.
Select a wash cycle that is appropriate for the
amount of dirt, refer to ‘Wash cycles’.
Insufficient detergent. If using
MANUAL DOSE ensure the correct dose
of detergent isused for the load size and soil
level, refer to ‘Detergent and softener’. If using
AUTO DOSE refer to ‘Adjusting Auto Dose’.
Washer overloaded. Ensure the washer is not overloaded interms
of its capacity or the cycle selected, refer
to ‘Loading’.
Items require a longer
wash time.
Select
WASH+ or PRE WASH option.
Load was
particularly dirty.
Select
PRE WASH option for particularly dirty
loads, refer to ‘Customising a wash cycle’.
Items not sorted
correctly.
Wash heavily and lightly soiled
garments seperately.
Washer dirty from
previouswash.
After washing particularly dirty clothing, we
recommend putting the washer through a
RINSE cycle once the load has been removed.
This washes away any remnants of dirt that
could affect future wash performance.
Incorrect wash
temperature selected
in relation to the type
of soil.
Select a wash temperature suitable for the
type of soil, eg warm for greasy soils, cold for
muddy soils. Increasing the wash temperature
generally improves soil removal and overall
wash performance.
Ensure garments can be washed at the
increased temperature.
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