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English
11
Troubleshooting
Check that the phone cable is undamaged and properly plugged in. Disconnect any additional
equipment, extension cords and other phones. If the problem is resolved, the fault is with some
other equipment.
Test the equipment on a known working line (e.g. at a neighbour’s house). If the equipment
works there, the fault is probably with your telephone line. Please report this to your network
operator.
No number shown when ringing
• This function requires a caller ID subscription from your service provider.
Warning tone/Not possible to make calls
• The batteries may be running low. Charge the handset.
• The handset may be nearly out of range. Move closer to the base unit.
Telephone does not work
• Check that the mains adapter and the phone cable are connected correctly.
• Check the charge status of the handset batteries.
• Connect another functioning telephone to the network wall socket to test if the socket works
properly.
The telephone continues to ring
• Some of the telephone’s ringers do not follow the line signal, which means that the signal
may continue for up to 8 seconds after answering a call.
If the telephone still does not work, please contact the place of purchase for service. Don’t
forget a proof of purchase, e.g. the receipt or a copy of the invoice.
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