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22 49-7000095 Rev. 0
Troubleshooting Tips
Problem Possible Causes What To Do
Oven will not start A fuse in your home may be blown or
the circuit breaker tripped.
• Replace fuse or reset circuit breaker.
Power surge. • Unplug the microwave oven, then plug it back
in.
Plug not fully inserted into wall outlet. • Make sure the 3-prong plug on the oven is fully
inserted into wall outlet.
Door not securely closed. • Open the door and close securely.
Floor of the oven is warm
even when the oven has
not been used
Heat from the cooktop light may make
the oven floor get warm.
• This is normal.
“LOCKED” appears on
display
The control has been locked. PressandholdSETCLOCKforabout3seconds
to unlock the control.
You hear an unusual low-
tone beep
You have tried to start the Reminder
without a valid time of day.
Start over and enter a valid time of day.
You have tried to change the power
level when it is not allowed.
• Many of the oven’s features are preset and
cannot be changed.
SENSOR ERROR appears
on the display
When using a Sensor feature, the door
was opened before steam could be
detected.
• Do not open door until steam is sensed and
time is shown counting down on the display.
Steam was not detected in a maximum
amount of time.
• Use Cook Time to heat for more time.
Food amount too large for
Sensor Reheat
Sensor Reheat is for single servings of
recommended foods.
• Use Time Cook for large amounts of food.
Things That Are Normal With Your Microwave Oven
n Steam or vapor escaping from around the door.
n Light reflection around door or outer case.
n Dimming oven light and change in the blower sound at
power levels other than high.
n Dull thumping sound while oven is operating.
TROUBLESHOOTING TIPS
FEDERAL COMMUNICATIONS COMMISSION (U.S.A.)
RADIO FREQUENCY INTERFERENCE STATEMENT
ThisequipmentgeneratesandusesISMfrequency
energy and if not installed and used properly, that
is in strict accordance with the manufacturer’s
instructions, may cause interference to radio and
television reception. It has been type tested and
foundtocomplywithlimitsforanISMEquipment
pursuanttopart18ofFCCRules,whicharedesigned
to provide reasonable protection against such
interference in a residential installation. However,
there is no guarantee that interference will not occur in
aparticularinstallation.Ifthisequipmentdoescause
interference to radio or television reception, which can
bedeterminedbytuningtheequipmentoffandon,the
user is encouraged to try to correct the interference by
one or more of the following:
■Reorientthereceivingantennaofradioortelevision.
■RelocatetheMicrowaveovenwithrespecttothe
receiver.
■Movethemicrowaveovenawayfromthereceiver.
■Plugthemicrowaveovenintoadifferentoutletso
that microwave oven and receiver are on different
branch circuits.
The manufacturer is not responsible for any radio or
TV interference cause by unauthorized modification to
this microwave oven. It is the responsibility of the user
to correct such interference.
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