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15
Troubleshooting
Display shows Error Codes 1-6.
• Unit is malfunctioning; call Customer Service.
Cooker will not turn on.
• Make sure outlet is functioning properly.
• Check to be sure Power Cord is securely inserted into Power
Cord Port and securely plugged into outlet.
Lid is difficult to close.
• Make sure Gasket is inserted properly in the underside of Lid.
• If Cooker has been used to Brown/Sauté or is still warm from
previous cooking, there may be a small amount of pressure in
Cooker. Move Steam Release Valve to OPEN position, close Lid
and then move Valve to CLOSED position.
Lid will not lock.
• Gasket is not installed properly.
• Debris may be blocking Gasket or Valves. Make sure all are
clean and free of food.
Steam is escaping from Cooker during cooking.
• It is normal for some steam to come out of the Float Valve until
the Cooker comes to pressure and Lid is locked.
• Lid may not be closed and locked properly.
• Gasket may not be inserted properly or needs to be replaced.
• Valves or Gasket may need to be cleaned to remove debris.
See “Care and Cleaning.”
Lid cannot be removed.
• Pressure must be completely released before Lid is unlocked.
See “Releasing Steam” instructions in “Meet Your Pressure
Cooker.”
Spattering occurs when steam is released.
• Cooking Pot may be overfilled. Fill no more than 2/3 full, or
1/2 full for foods that expand, such as rice and beans.
• If spattering occurs, wear an oven mitt to protect hand and
release pressure in short bursts or allow to natural release.
Cooker takes too long to come to pressure.
• Amount of time to bring to pressure depends on amount of
liquid and food in Cooking Pot. Starting temperature of food
may also extend time.
Food is not done.
• More cooking time is needed. Reset cooking mode and adjust
for additional time, or set Cooker to BROWN/SAUTÉ and allow
food to simmer longer.
• If LOW pressure was used, try using HIGH pressure next time.
• Make sure there is enough liquid to create steam and build
pressure. A minimum of 1 cup (237 ml) liquid is recommended.
Food is overdone.
• Make sure the proper pressure and cooking time was selected.
• Reduce cooking time or select LOW pressure.
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