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18
3 YEAR LIMITED WARRANTY
SERVICE INFORMATION & LIMITED WARRANTY FOR Oreck
®
PRODUCTS
If you require warranty assistance or have questions about your Oreck product, contact Oreck Customer Service. For service in the U.S. or
Canada, dial 800-406-2005. Costs of any shipping and/or transportation to and from any place of repair are to be paid by the owner. Identify
your product by the model number and manufacturing code when requesting information or ordering replacement parts. (The model number
and manufacturing code for the product appears on the bottom of the vacuum foot and on the back of the charger). LIMITED Three YEAR
WARRANTY (DOMESTIC USE) (LIMITED THREE YEAR BATTERY WARRANTY)
WHAT THIS WARRANTY COVERS:
This limited warranty provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (referred to hereafter as “Oreck”)
applies only to products purchased in the U.S. (including its territories and possessions), a U.S. Military Exchange, or Canada. When used and
maintained in normal household use and in accordance with the Owner’s Guide, your Oreck product and battery are warranted against original
defects in material and workmanship for three years from the date of original purchase (the “Warranty Period”). If Oreck determines that the
issue you are experiencing is covered under the terms of the product warranty (a “covered warranty claim”), we will, at our sole discretion and
free of charge (subject to the cost of shipping), either repair your product or ship you a replacement product, subject to availability. Parts and
replacements may be new, refurbished, lightly used, or remanufactured, in Oreck’s sole discretion. If parts and replacements are unavailable,
we may, at our discretion, provide a similar product of equal or greater value, a store credit (if applicable), or a refund of the actual purchase
price at the time of the original purchase, as reected on the original sales receipt.
WHO THIS WARRANTY COVERS:
Limited warranty extends only to the original retail purchaser, with original proof of purchase from Oreck or an authorized dealer of Oreck
products, in the U.S., U.S. Military Exchanges, and Canada.
HOW TO MAKE A WARRANTY CLAIM:
If this product is not as warranted, contact Oreck Customer Service. Please have available the proof of purchase and model number for the
warranted product.
WHAT THIS LIMITED WARRANTY DOES NOT COVER:
This warranty does not cover use of the product in a commercial operation (such as maid, janitorial, and equipment rental services, or any
other income-generating activity); improper maintenance of the product; the product if it has been subject to misuse, negligence, neglect,
vandalism, or the use of voltages other than that on the data plate of this product. This warranty does not cover damage resulting from an act
of God, accident, owner’s acts or omissions, service of this product by other than Oreck or a Oreck authorized service provider (if applicable), or
other acts beyond the control of Oreck. This warranty also does not cover use outside the country in which the product was initially purchased,
or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls are not covered by this warranty. In addition,
this warranty does not cover any product that has been altered or modied; repairs made necessary by normal wear; or the use of parts or
accessories which are either incompatible with the Oreck product or adversely affect its operation, performance, or durability. Normal wear
items that are not covered under this warranty include, but are not limited to, belts, lters, brush rolls, blower fans, blower and vacuum tubes,
and vacuum bags and straps. Please call Oreck Customer Service at 800-406-2005, for information on how to ship this product. This warranty
does not apply to products purchased outside the United States, a U.S. Military Exchange, or Canada.
OTHER IMPORTANT TERMS:
This warranty is not transferable and may not be assigned; any assignment made in contravention of this prohibition is void. This warranty
shall be governed and construed under the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement
of batteries or parts or repair performed under this warranty. THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL
EXPRESS AND IMPLIED WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT WILL HOOVER BE
LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY
CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM
ANY CAUSE WHATSOEVER. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTIES THAT ARISE BY OPERATION OF LAW,
IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED WARRANTY PROVIDED HEREIN. HOOVER’S LIABILITY FOR DAMAGES TO
YOU FOR ANY COSTS WHATSOEVER ARISING OUT OF THIS STATEMENT OF LIMITED WARRANTY SHALL BE LIMITED TO THE AMOUNT
PAID FOR THIS PRODUCT AT THE TIME OF ORIGINAL PURCHASE AND HOOVER SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THIS PRODUCT. Some states do not allow
the exclusion or limitation of incidental or consequential damages, disclaimers of implied warranties, or limitations on the duration of implied
warranties, so the above exclusions, disclaimers, and/or limitations may not apply to you. This warranty gives you specic legal rights, and
you may also have other rights, which vary from state to state.
Dust escaping
from vacuum
1. Filter Bag full. 1. Empty Filter Bag - Pg. 10
2. Filter Bag not installed
correctly.
2. Review Filter Bag removal &
replacement - Pg. 10
3. Tubes not installed correctly. 3. Review Tube installation.
Vacuum is difcult
to push or won’t
move forward
1. Wiper blade and metal guards. 1. Refer to Pg. 12
Smoky/burning
smell detected
1. Belt broken or stretched. 1. Replace brushroll belt - Pg. 13-14
2. Brushroll is clogged. 2. Clear/ remove debris from
brushroll - Pg. 12
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