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15
ninjakitchen.co.uk
14
ninjakitchen.co.uk
TROUBLESHOOTING GUIDE
• “Add Food” appears on the control
panel display.
The unit has completed its Grill preheating
and it is now time to add your ingredients.
• “Shut Lid” appears on the control
panel display.
The lid is open and needs to be closed
for the selected function to start.
• “Add Pot” appears on the control
panel display.
The pot is not installed in the unit.
• “E” appears on the control panel display.
The unit is not functioning properly.
Please contact Customer Service at
0800 862 0453.
• Why do blinking lights appear after
I press the START/STOP button?
This is a progress bar indicating how far
along you are in the preheating cycle.
• Why does the preheat progress bar
not start from the beginning?
When the unit is warm from previously
being used, it will not require the full
preheating time.
• Should I add my ingredients before
or after preheating?
Let the unit preheat before adding
ingredients.
• Why is my unit emitting smoke?
When using the Grill function, always
select the recommended temperature
setting. Recommended settings can
be found in the Quick Start Guide/
Inspiration Guide. Make sure the
splatter guard is installed.
• How do I pause the unit so I can check
my food?
When the lid is opened during a cooking
function, the unit will automatically pause.
• My food is burned.
Do not add food until preheating is
complete. For best results, check progress
throughout cooking and remove food
when desired level of brownness has
been achieved. Remove food immediately
after the cook time is complete to avoid
overcooking.
• My food didn’t cook when Air Frying.
For consistent browning, make sure
ingredients are arranged in an even layer
on the bottom of the crisper basket with
no overlapping. Shake loose ingredients
during cooking for consistent crispiness.
• Why is my food blowing around when
Air Frying?
Occasionally, the fan will blow lightweight
foods around. To prevent this, secure
loose food (like the top slice of bread
on a sandwich) with cocktail sticks.
• Can I Air Fry fresh battered ingredients?
Yes, but use the proper breading
technique. It is important to coat foods
first with flour, then with egg and then
with bread crumbs. Be sure to press the
bread crumbs onto the food so they stick
in place. Loose breading may be blown
o by the unit’s powerful fan.
• The control panel display is no
longer illuminated.
The unit is o. Press the power button
to turn it back on.
• Can I cancel or override preheating?
Preheating is highly recommended for
best results. Skip preheating by selecting
the function again after you press the
START/STOP button. However, you
cannot override preheating when using
the Grill function.
• How can I deep clean the splatter guard?
The splatter guard should be cleaned
after each use and is dishwasher safe.
Over time, the splatter guard front tabs
and frame may accumulate grease
buildup. Soaking the splatter guard
overnight will help soften the baked-on
grease. After soaking, use the cleaning
brush to remove the grease from the
stainless steel frame and front tabs.
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acknowledge you have read and understood the instructions for use and warning
set forth in the accompanying instructions.
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