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10
Troubleshooting
mWARNING! Always unplug the power cord before performing any adjustments, maintenance or repairs to your
electric vacuum + mulcher.
Unit will not vacuum
Unit will not start
1. Bag full.
2. Blocked air inlet/outlet.
3. Blocked impeller.
4. Dirty bag.
5. Torn bag.
6. Bag unzipped.
7. Unit unplugged.
1. Unit is unplugged.
2. On/O switch is not squeezed properly.
3. Defective On/O switch.
4. House circuit may have tripped.
5. The collection bag is not attached properly.
6. The handle is not fully extended.
7. Unit is tilted.
8. Unit is overheated.
1. Empty the bag.
2. Clear the blockage.
3. Clear the blockage.
4. Clean the bag.
5. Replace the bag.
6. Zip up the bag.
7. Plug into an outlet or an extension cord.
1. Check cord to make sure it is plugged into an
electrical outlet.
2. Press the safety lock button, and squeeze the ON/O
switch.
3. Call the Snow Joe
®
+ Sun Joe
®
customer service center
at 1-866-SNOWJOE (1-866-766-9563).
4. Check wall circuit breaker panel and reset if necessary.
5. Attach the collection bag securely.
6. Extend the handle until it clicks into position.
7. Place the unit stably on the ground, with all 4 wheels
touching the ground.
8. Unplug the unit, clear any blockage, and let it cool
down for a while.
Problem
Possible Cause
Solution
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